Search Results for: remote jobs

Remote Jobs (Work From Home)

Jobs For Humanity: Remote Customer Support Representative

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Headquarters: Colombo, Sri Lanka

Company Description

OranjeBor Energie BVis a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships.

Responsibilities:

1. Customer Support:

– Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information.

– Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process.

– Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary.

– Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions.

2. Account Receivables and Collections:

– Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients.

– Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process.

– Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships.

– Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records.

3. Relationship Management:

– Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries.

– Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions.

– Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience.

Qualifications:

– High school diploma or equivalent; bachelor’s degree preferred.

– Previous experience in customer support or a related field is highly desirable.

– Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers.

– Excellent problem-solving and decision-making abilities, with a keen attention to detail.

– Proficiency in using customer support software and tools.

– Familiarity with accounting principles and practices is a plus.

– Ability to work independently and in a team-oriented environment.

– Exceptional time management and organizational skills, with the ability to prioritize tasks effectively.

Qualifications

– High school diploma or equivalent; bachelor’s degree preferred.

– Previous experience in customer support or a related field is highly desirable.

– Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers.

– Excellent problem-solving and decision-making abilities, with a keen attention to detail.

– Proficiency in using customer support software and tools.

– Familiarity with accounting principles and practices is a plus.

– Ability to work independently and in a team-oriented environment.

– Exceptional time management and organizational skills, with the ability to prioritize tasks effectively.

Additional Information

We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

To apply: https://weworkremotely.com/remote-jobs/jobs-for-humanity-remote-customer-support-representative

Remote Jobs (Work From Home)

Jobs For Humanity: Remote Customer Support Reps

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Headquarters: Bengaluru, Karnataka, India

Company DescriptionAt OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners.Job DescriptionWe are seeking dedicated individuals to join our dynamic team remotely as Remote Customer Support Reps. This global opportunity is designed to be accessible to everyone, including skilled and unskilled professionals, freelancers, stay-at-home moms and dads, and the physically challenged.Position Overview:As aRemote Customer Support Reps, you will play a vital role in managing and optimizing the companys accounts receivable processes. Your contributions will ensure timely and accurate invoicing, collections, and reconciliation, while fostering positive relationships with clients and internal teams.Key Responsibilities:Invoice Management: Prepare, issue, and track accurate invoices for clients.Payment Oversight: Monitor and manage incoming payments, ensuring proper allocation and reconciliation.Collections: Proactively follow up on overdue accounts and collaborate with clients to resolve payment delays.Account Reconciliation: Regularly reconcile accounts receivable ledgers to ensure accuracy and compliance.Reporting: Generate detailed financial reports, highlighting key metrics and trends.Client Communication: Serve as the main point of contact for customer inquiries related to billing and payments.Process Improvement: Identify opportunities to streamline accounts receivable processes and implement best practices.Who Can Apply:This opportunity is open to individuals from all walks of life, including:Skilled professionals with accounts receivable or finance experience.Unskilled individuals looking for a chance to develop their skills.Stay-at-home moms and dads seeking flexible, remote work opportunities.Physically challenged individuals who bring unique perspectives and talents.Qualifications:Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.Communication: Strong verbal and written communication skills to interact effectively with clients and teams.Detail-Oriented: Exceptional attention to detail and accuracy in financial records.Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.Adaptability: Comfortable working independently in a remote and multicultural environment.Why OranjeBor Energie BV?Flexible work-from-home opportunity accessible to a global audience.A diverse and inclusive workplace that values collaboration and individuality.Competitive compensation and potential for future growth within the company.How to Apply:If youre ready to embrace this exciting opportunity and contribute to a supportive and inclusive work environment, wed love to hear from you! Please submit your resume and a brief cover letter to [[emailprotected]] for more information.QualificationsQualifications:Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.Communication: Strong verbal and written communication skills to interact effectively with clients and teams.Detail-Oriented: Exceptional attention to detail and accuracy in financial records.Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.Adaptability: Comfortable working independently in a remote and multicultural environment.Additional InformationIf you are passionate about delivering exceptional customer service, including collections, and thrive in a remote work environment, we would love to hear from you. Please submit your resume and cover letter

To apply: https://weworkremotely.com/remote-jobs/jobs-for-humanity-remote-customer-support-reps

Remote Jobs (Work From Home)

Müller`s Solutions: Pre-Sales Senior Consultant (ERP/CRM)/Remote

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Headquarters: Cairo, Cairo Governorate, Egypt

URL: http://mullerssolutions.com

Description

Mller’s Solutions is seeking an experienced Pre-Sales Senior Consultant specializing in ERP and CRM solutions to join our remote team. In this role, you will leverage your expertise to support the sales process by providing technical insights, conducting product demonstrations, and tailoring solutions to meet client requirements. You will collaborate closely with sales, marketing, and technical teams to develop compelling proposals that drive business growth.

Key Responsibilities:

  • Engage with prospective clients to understand their business challenges and requirements related to ERP and CRM systems.
  • Develop and deliver tailored product demonstrations, presentations, and workshops.
  • Collaborate with sales teams to develop winning strategies and solution proposals.
  • Provide technical guidance and support during the entire sales cycle, including responding to RFPs and RFIs.
  • Stay up-to-date with industry trends, competitive landscape, and product updates to position solutions effectively.
  • Work remotely while maintaining excellent communication and collaboration with internal teams and clients.

Requirements

Requirements:

  • Bachelor’s degree in Business, Information Technology, or a related field.
  • Minimum of 5 years of experience in a pre-sales or solution consulting role focused on ERP and CRM systems.
  • Strong knowledge of ERP and CRM platforms, their functionalities, and deployment strategies.
  • Excellent presentation, communication, and negotiation skills.
  • Ability to translate complex technical concepts into business value propositions.
  • Experience working remotely with self-motivation and discipline.
  • Proven track record of supporting successful sales engagements and closing deals.
  • Ability to manage multiple priorities and work in a fast-paced environment.

Benefits

Why Join Us:

Opportunity to work with a talented and passionate team.

Competitive salary and benefits package.

Exciting projects and innovative work environment.

To apply: https://weworkremotely.com/remote-jobs/muller-s-solutions-pre-sales-senior-consultant-erp-crm-remote

Remote Jobs (Work From Home)

ShyftOff: Remote Financial Services Agent (Independent Contractor) – Inbound Card & Account Support

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Headquarters: Florida

URL: https://www.shyftoff.com/

Set your own hours, take inbound banking card calls from home, and earn up to $350 in certification bonuses. The contract has a pool of 20,000+ hours of work available every month.

Earnings at a Glance

  • 15.0017.00 per hour, plus performance incentives

  • $300 certification bonus once you complete 200 productive hours

  • +$50 bonus if you certify within 6 weeks

  • Choose your own hours. Coverage runs 24/7, every day

  • Remote, U.S.-based, 1099 independent contractor

The Opportunity

Help cardholders manage their money with confidence. You’ll take inbound calls from people who rely on their cards for everyday life. They might be activating a new card, replacing a lost one, sorting out a disputed charge, or getting a time-sensitive payment through. These moments matter, and you’re the person who makes them go smoothly.

What the Work Involves

  • Inbound calls on card activation, replacements, lost or stolen cards, balances, and account questions

  • Payments, transfers, and disputes, handled accurately and securely

  • Identity verification and strict security and compliance protocols on every call

  • Spotting potential fraud and helping resolve it with composure

  • Accurate documentation of every interaction

You’re a Fit If You Bring

  • Clear, empathetic phone communication, even when callers are stressed

  • Care for protecting sensitive financial information

  • Comfort moving between multiple systems at once

  • Composure and problem-solving in a fast-paced environment

  • Strong plus: banking, card, financial services, or contact center experience

Your Path to Starting Work

  1. Week 1: Apply. Create your ShyftOff account and apply to the Financial Services campaign.

  2. Weeks 23: Screening & credentialing. Federal background check, fingerprinting, drug screening, and credential issuance.

  3. Weeks 45: Certification. Simulations and scored mock calls. Standards and examples of required work product are demonstrated.

  4. Week 6: Practice calls & go-live. Show that your work meets the program’s accuracy and quality standards, then start choosing open hours.

Screening Cost: Please Read Before Applying

This is a federally backed program, so every contractor must complete third-party credentialing before taking live calls. As an independent contractor, you pay these providers directly:

  • Extensive federal background check

  • Fingerprinting

  • Drug screening

  • YubiKey security device (yours to keep)

Total: $299, paid to third-party providers. It’s due only when you move into credentialing, not at sign-up.

What You’ll Need

  • Ability to pass federal background, fingerprint, and drug screening

  • A quiet home workspace and reliable high-speed internet

  • Commitment to completing self-paced certification (about 6 weeks)

How to Apply

  1. Create your agent account at https://www.shyftoff.com/agents

  2. Apply to the Financial Services campaign from your dashboard

This is an independent contractor (1099) opportunity. You set your own schedule, work remotely, and provide your own workspace and equipment.

To apply: https://weworkremotely.com/remote-jobs/shyftoff-remote-financial-services-agent-independent-contractor-inbound-card-account-support

Remote Jobs (Work From Home)

Rubrik Job Board: Customer Resilience Manager – Customer Success (Remote)

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Headquarters: US Remote

About the team and role

The Customer Resilience Manager (CRM) is a key role within the Customer Success organization. The successful candidate will drive all aspects of the post-sales journey for a select group of Enterprise Accounts at Rubrik. The CRM works as the driver, customer advocate, and primary point of contact between Rubrik and its select clients, managing their life cycle with Rubrik, maximizing ROI, and coordinating to achieve their business goals and objectives. The CRM functions as an extension of the Sales Account Team and partners with the customer to achieve faster adoption, time to value, and overall engagement and satisfaction. CRMs drive product enhancements and manage escalations while leveraging cross-functional relationships to maintain and enhance customer confidence in Rubrik as the leader in cloud data management.

The position’s objective is to deliver an industry-leading customer experience for Rubrik customers, both proactively and reactively. To succeed as a CRM at Rubrik, you must have excellent leadership, interpersonal, and communication skills. These skills are essential when mediating and driving to develop and achieve the customer’s tactical and strategic business objectives.

What you’ll do

  • Become familiar with the account background, key stakeholders, goals, requirements, and expectations of Rubrik.
  • Ensure timely responses and communications to provide a high degree of customer satisfaction.
  • Jointly develop a success plan with the customer and drive to achieve their goals and objectives.
  • Be flexible, and provide a tailored, comprehensive, focused, and value-driven customer experience.
  • Own and drive the customer’s overall journey, experience, and touch points with Rubrik.
  • Monitor the customer’s environment, identify proactive activities to prevent issues, and keep the account in good standing.
  • Provide insight, performance benchmarking, and recommendations to the customer.
  • Own product activation and usage for the account, tracking adoption against goals and closing gaps proactively.
  • Drive the renewal of all purchased products and services for the account, engaging early to secure renewal and prevent churn.
  • Collaborate with other organizations such as Sales, Marketing, Engineering, PM, and IT to improve overall customer satisfaction.
  • Engage Support, Escalation, and Engineering teams as needed to ensure an optimal Rubrik experience for the customer.
  • Manage account and case escalations, including customer and account team expectations around support, and create virtual cross-functional teams as needed to achieve customer goals.
  • Drive continuous improvement, lessons learned, and other processes to prevent escalations.
  • Develop POC awareness with SEs and Account Directors, and generate weekly reports for customer and support teams.
  • Manage escalations, initiate conference calls, and drive to closure while delivering timely updates to stakeholders.
  • Coordinate, craft, and deliver/discuss Root Cause Analysis (RCA) documents on customer issues.
  • Closely monitor top issues and trends, and take necessary proactive action to prevent or limit customer exposure.
  • Own the entire customer lifecycle, including onboarding, ongoing experience, and measures to ensure product adoption, growth, and renewal.

Experience you’ll need

  • Bachelor’s degree in a computer-related discipline preferred.
  • 8+ years of experience in a customer success and/or technical account management role in a technology-based company.

Skills

  • Competent, knowledgeable, and confident able to coordinate and lead required resources to address customer requirements.
  • Passionate about customers strong customer orientation, proactive and positive by nature.
  • Cross-functional and collaborative able to assemble and lead team initiatives and resources.
  • Excellent presentation, written, and verbal communication skills.
  • Able to confidently present to and communicate with executive audiences, both internal Rubrik leadership and customer executives/senior management.
  • Skilled at tailoring messaging and tone for different levels of an organization, from technical stakeholders to C-level executives.
  • Proven experience with escalation management and proactive account management at the global enterprise level.
  • Self-driven, proactive, hardworking team player.
  • Excellent interpersonal and teamwork skills; proven ability to build working relationships at all levels of management.
  • Proven ability to partner successfully with multiple teams and customers outside their direct influence.
  • Able to travel to other locations and customer sites on occasion.
  • Willing to work outside standard business hours when situations dictate.

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US Pay Range
$164,600$246,800 USD

Join Us in Securing and Accelerating the World’s AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Linkedin | X (formerly Twitter) | Instagram |Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the worlds data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contacthr@rubrik.com. Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

To apply: https://weworkremotely.com/remote-jobs/rubrik-job-board-customer-resilience-manager-customer-success-remote

Remote Jobs (Work From Home)

Dropbox: Customer Success Manager — Japanese & Korean Speaking (Remote)

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Headquarters: Remote – Japan

Role Description

As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR).

You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customers business priorities, technical environment, key stakeholders, and evolving needs. Using customer insights, product adoption signals, stakeholder relationships, and demonstrated business value, you will proactively set priorities, address risks, and identify opportunities to strengthen the customers long-term partnership with Dropbox.
You will develop strong technical fluency across the Dropbox platform and engage confidently with IT administrators on product capabilities, security, configuration, integrations, governance, and customer workflows. You will help translate customers business and technical requirements into practical use cases, recommendations, and actionable insights for internal teams.
You will partner closely with Sales and cross-functional teams to align on account strategy, navigate technical and commercial complexities, mitigate renewal risks, identify appropriate growth opportunities, and deliver successful customer outcomes.
The successful candidate is results-driven, commercially minded, technically savvy, and customer-focused. They are comfortable navigating complex customer organizations, taking ownership of customer strategy, and influencing both technical and business stakeholders. They bring strong Customer Success experience and a demonstrated ability to drive adoption, manage risk, support successful renewals, and deliver measurable retention and growth outcomes in a B2B SaaS environment.

Responsibilities

  • Build strong relationships across customer organizations, serving as a trusted advisor to executive sponsors, business leaders, technical administrators, and other key stakeholders.
  • Take ownership of the customer strategy across an assigned portfolio, setting priorities and proactively driving adoption, value realization, stakeholder engagement, retention, and growth.
  • Develop strong technical fluency across the Dropbox platform and confidently engage with IT administrators on questions involving product capabilities, security, configuration, integrations, governance, and customer workflows.
  • Understand customers technical environments and business requirements, helping translate them into practical use cases, recommendations, and actionable feedback for internal teams.
  • Lead strategic customer engagementsincluding product education, use-case development, Success Business Reviews, and value-based renewal discussionsthat connect Dropbox capabilities to business outcomes.
  • Partner closely with Sales and cross-functional teams to develop account strategies, remove technical and commercial blockers, mitigate renewal risks, and identify appropriate expansion opportunities.
  • Use customer feedback, product usage, business context, and stakeholder engagement to prioritize actions, represent the voice of the customer, and contribute to repeatable playbooks and best practices.

Requirements

  • 4+ years of experience in B2B SaaS Customer Success, Account Management, Solutions Consulting, Professional Services, or a comparable customer-facing role, with experience driving product adoption and business value, managing ongoing customer relationships, and engaging technical stakeholders.
  • Business and commercial acumen, with a willingness to develop the skills needed to own assigned customer renewals from 2027, including early renewal planning, commercial discussions, and coordination with Sales and relevant teams to support retention and identify appropriate growth opportunities.
  • Technical aptitude and product curiosity, with the ability to learn SaaS products, customer environments, configurations, and workflows. Comfortable engaging with IT administrators, investigating unfamiliar technical questions, and translating product capabilities into practical guidance.
  • Ability to build relationships across customer organizations, from technical administrators to executive stakeholders, and manage a portfolio across Japan and Korea. The initial allocation is expected to be approximately 80% Japan and 20% Korea, with flexibility to adjust based on business and customer needs.
  • Analytical and problem-solving skills, with the ability to use customer insights, usage data, and business context to assess customer health, identify renewal risks, prioritize actions, and recommend practical solutions.
  • A proactive self-starter who can ramp up quickly, seek out information, navigate ambiguity, and take ownership of moving customer plans forward without close day-to-day direction. Able to build effective working relationships and collaborate with Sales, Product, Support, Legal, Finance, and other teams.
  • Bachelor’s degree or equivalent practical experience.
  • Fluent spoken and written Japanese, including business communication.
  • Business-level Korean and English.
  • Ability to engage customers in Japanese and Korean and collaborate with global teams in English.
  • Willingness to travel for customer visits in Japan and Korea, and internationally for company offsites and sales kickoffs.

Preferred Qualifications

  • Experience owning or contributing to customer renewals and retention, with examples of identifying risk, coordinating mitigation plans, demonstrating customer value, and supporting successful renewal outcomes.
  • Experience managing strategic customer relationships with multiple stakeholders, complex decision-making processes, and changing business priorities, ideally in Japan or Korea.
  • Experience developing and presenting executive business reviews that connect product adoption and customer outcomes to business value and continued investment.
  • Experience working with channel partners and navigating partner-led customer relationships.
  • Familiarity with CRM, customer-success, health-scoring, or renewal-management systems, and experience using customer usage data or ROI analysis to guide retention and growth opportunities.
  • Experience working with multiple SaaS products, and an interest in or familiarity with generative AI and related technologies.

Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

  • Awareness: Understand yourself and others.
  • Judgment: Evaluate information and make decisions in complex situations.
  • Adaptability: Learn, adjust, and stay effective through change.
  • Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read thisblog post from our Chief People Officer, Melanie Rosenwasser.

Compensation

To apply: https://weworkremotely.com/remote-jobs/dropbox-customer-success-manager-japanese-korean-speaking-remote

Remote Jobs (Work From Home)

MMC Group: Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer MUST LIVE IN US

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Headquarters: MMC Group

URL: http://www.mmcgrp.com

Please look over the states you can not live in order to be considered for this postion. You must also reside in the US.

Benefits Verification Specialist Remote

Pay: $17.00/hour
Schedule: MondayFriday, 8:30 AM5:30 PM EST
Breaks: 1-hour unpaid lunch + two paid 15-minute breaks
Work Setup: Remote | BYOD

Position Summary

We are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.

Responsibilities

  • Verify patient insurance benefits and eligibility.
  • Review coverage, cost share, provider options, and restrictions.
  • Contact insurance companies and document benefit details.
  • Assist with prior authorizations and claims appeals when needed.
  • Complete accurate data entry and quality reviews.
  • Identify and escalate missing information or reimbursement issues.

Requirements

  • High school diploma/GED required.
  • 2+ years of related experience or a 2-year degree.
  • Healthcare, insurance, medical billing, or customer service experience preferred.
  • Benefits verification experience strongly preferred.
  • Strong computer, communication, problem-solving, and attention-to-detail skills.
  • Proficiency with Outlook, Word, and Excel.

Remote BYOD position | $17/hour

Can’t Live in these states:

California

Colorado

Connecticut

Hawaii

Washington DC

Illinois

Iowa

Maine

Maryland

Massachusetts

Michigan

Minnesota

Montana

New Hampsire

New Mexico

Nevada

North Dakota

New Jersey

New York

Oregon

Pennsylvania

Rhode Island

South Dakota

Vermont

Washington

West Virginia

To apply: https://weworkremotely.com/remote-jobs/mmc-group-benefits-verification-specialist-call-center-agent-remote-must-have-your-own-computer-must

Remote Jobs (Work From Home)

Veeva Systems: IT Lead Consultant / Service Delivery Lead – Cloud CRM (Remote)

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Headquarters: Hungary – Budapest

URL: http://veeva.com

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you looking for a place where your work makes an impact? We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary.
As a Cloud CRM Lead Consultant in our Commercial Managed Services team, you will drive customer engagements and lead project delivery for live Veeva commercial solutions (primarily Vault CRM). You will serve as the strategic bridge between business stakeholders and technical teams, leading delivery teams, managing executive client relationships, and ensuring technical solutions are scalable, secure, and aligned with industry best practices.
This is a remote, full-time role based in Hungary (must be legally authorized to work in Europe).

What You’ll Do

  • Team & Project Leadership: Lead project delivery teams, guide junior/senior consultants, and oversee the successful execution of configuration changes, feature activations, and system enhancements
  • Strategic Client Communication: Serve as the primary trusted advisor for customer stakeholders, managing expectations, leading workshops, and presenting strategic recommendations
  • Architecture & Solutioning: Translate complex business requirements into scalable technical designs on the Vault CRM platform
  • Best Practice Advocacy: Proactively guide clients toward Veeva and Life Sciences industry best practices while ensuring seamless integration and high client satisfaction

Requirements

  • 8+ years of experience configuring, supporting, or implementing enterprise CRM solutions (e.g., Veeva, Salesforce, MS Dynamics)
  • Proven leadership experience managing project teams and taking ownership of end-to-end client deliverables
  • Exceptional client communication and stakeholder management skills, with the ability to navigate complex business conversations
  • Strong organizational skills and the ability to work independently in a remote environment
  • Fluency in English (written and verbal)

Nice to Have

  • Direct experience with Veeva Commercial applications or Salesforce.com
  • Experience in the Life Sciences / Pharmaceutical industry

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group’s Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

  • Private medical insurance
  • Life assurance
  • Cafeteria policy
  • Veeva 1% giving
  • Wellness reimbursement

Compensation

  • Total compensation: 18,000,000 – 33,000,000 HUF
  • The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position’s total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemoteHungary
#LI-MidSenior
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at[emailprotected].

To apply: https://weworkremotely.com/remote-jobs/veeva-systems-it-lead-consultant-service-delivery-lead-cloud-crm-remote

Remote Jobs (Work From Home)

ICUC Social: Social Media Content Specialist – Bilingual French / English – Remote in Canada/US

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Headquarters: 150 E. 42nd St New York, NY

URL: https://www.icuc.social/

Description de poste Version franaise

ICUC est un leader mondial des solutions en mdias sociaux depuis plus de 20 ans. Aujourdhui, lquipe compte plus de 350 personnes rparties dans plus de 35 pays et couvrant 50 langues, 24 heures sur 24. Dans un environnement o la seule constante, cest le changement, on cre des ponts entre les marques et leurs publics travers les communauts et les plateformes sociales. Ports par une culture unique axe sur la mritocratie, on met de lavant la passion, lexpertise et lquilibre ncessaires pour atteindre notre objectif : pour tre les meilleurs, on sentoure des meilleurs. Prte joindre lquipe dICUC?

Si tu aimes les mdias sociaux, que tu as une passion pour lcriture et que tu sais connecter avec les gens en ligne, on veut te connatre.

Nous sommes toujours la recherche de personnes talentueuses pour se joindre notre quipe. Il sagit dune opportunit en candidature continue pour de futurs postes, tu peux donc postuler en tout temps.

propos du poste

Nous sommes une quipe en pleine croissance la recherche de professionnels bilingues (anglais et franais) en gestion des mdias sociaux, qui aiment participer des conversations en ligne, crer du contenu engageant et contribuer btir des communauts numriques scuritaires et accueillantes.

Nous cherchons des personnes disponibles pour travailler un mlange des quarts suivants (incluant les fins de semaine) :

  • Jour : 8 h 16 h fuseau horaire central nord-amricain

  • Soir : 16 h minuit fuseau horaire central nord-amricain

  • Nuit : minuit 8 h fuseau horaire central nord-amricain

Ce poste demande une bonne flexibilit pour travailler diffrents quarts, incluant soirs et fins de semaine.

Une excellente matrise de langlais est essentielle, en plus du franais, puisque ce poste implique la gestion de contenus et de comptes en anglais et en franais, ainsi quune collaboration troite avec des quipes internationales.

Ce que tu feras au quotidien

  • Modrer les commentaires et y rpondre sur les plateformes sociales des clients, en respectant leur ton et voix de marque.

  • Rdiger du contenu rflchi et engageant pour stimuler les conversations et augmenter lengagement.

  • Contribuer maintenir des communauts en ligne scuritaires, respectueuses et alignes avec les directives des clients.

  • Identifier et escalader les enjeux, tendances ou insights lquipe interne au besoin.

  • Dvelopper une comprhension solide des marques clientes : stratgie, ton, public cible.

Ce que tu apportes lquipe

  • Excellentes habilets en communication crite (orthographe, grammaire, clart) en anglais et franais, avec une forte sensibilit culturelle.

  • Exprience en gestion de plateformes sociales, particulirement en modration et interaction.

  • Capacit crire pour des marques et adapter le ton selon laudience.

  • Connaissance des principales plateformes (Facebook, etc.) un compte personnel pourrait tre requis selon les besoins du client.

  • Confort interagir avec une varit de sujets (technologie, commerce de dtail, alimentation, htellerie, tourisme, sant, pharmaceutique, etc.).

  • Excellentes aptitudes organisationnelles, fiabilit et sens du service la clientle.

  • Accs une connexion Internet haute vitesse fiable pour le travail distance.

Pourquoi travailler avec nous

  • 100 % tltravail ds le premier jour

  • Faire partie dune quipe crative, solidaire et collaborative

  • Travailler avec des marques internationales stimulantes

  • Contribuer une culture axe sur les gens, lauthenticit et linclusion

Informations Supplmentaires

Vacance :Cette offre vise-t-elle pourvoir un poste vacant existant ? Non

Le salaire horaire pour ce poste varie entre $10,57 $17,13 USD ou le salaire minimum dans votre province ou tat de rsidence, si celui-ci est plus lev. Le salaire horaire rel dans cette tranche sera dtermin en fonction de divers facteurs, notamment l’exprience, les connaissances et les comptences pertinentes. Une gamme davantages mdicaux, dentaires, d’un REER, de congs pays et/ou dautres avantages est galement offerte tous les employs rmunrs lheure travaillant au moins 22 heures par semaine.

Divulgation concernant lIA :dentsu utilise des outils dintelligence artificielle dans le cadre de son processus de recrutement, notamment lors des tapes de recherche et de prslection. Toutes les autres parties du processus de candidature et dembauche nutilisent pas doutils dintelligence artificielle.

Nous savons par exprience que la diversit des ides, des perspectives et des parcours favorise un environnement de travail plus solide et plus cratif, qui se traduit par de meilleurs rsultats commerciaux. Nous nous efforons de crer des espaces de travail qui refltent les clients que nous servons et o chacun se sent libre d’tre pleinement soi-mme au travail.

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Job Description – English Version

ICUC has been the global leader in Social Media solutions for over 20 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC team?

If you enjoy social media, have a passion for writing, and know how to connect with people online, wed love to hear from you.

Were always looking for talented individuals to join our team. This is an open opportunity for future roles, so youre welcome to apply at any time.

About the Role

Were a fast-growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating content that connects, and helping foster digital communities that are safe and welcoming.

Were looking for team members who are available to work a mix of the following shifts (including weekends):

  • Days: 8AM4PM North American Central Time

  • Evenings: 4PM12AM North American Central Time

  • Overnights: 12AM8AM North American Central Time

This role requires flexibility to work a variety of shifts, including evenings and weekends.

Advanced proficiency in English is essential, in addition to French, as this role involves managing English and French-speaking content/accounts and collaborating closely with global teams.

What Youll Be Doing

  • Moderate and respond to comments across client social channels using their unique brand voice

  • Write thoughtful, engaging content to spark conversations and drive engagement

  • Help maintain online communities that are safe, respectful, and aligned with client guidelines

  • Escalate issues, insights, or trends to the internal team when needed

  • Build a strong understanding of client brands, including their strategy, tone, and audience

What You Bring to the Table

  • Strong written communication skills (spelling, grammar, clarity) in English and French with strong cultural awareness

  • Experience managing social platforms, specifically moderating and engaging

  • Ability to write for brands and adapt tone for different audiences

  • Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)

  • Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)

  • Strong organizational skills, reliability, and excellent customer service instincts

  • Access to reliable, high-speed internet suitable for remote work

Why Work With Us

  • 100% remote from day one

  • Be part of a creative, supportive, and collaborative team

  • Work with exciting global brands

  • Contribute to a people-first culture that values authenticity and inclusion

Additional Information

Vacancy:Is this posting for the purposes of filling an existing vacancy? [Y/N]

The hourly pay range for this position is $10.57 to $17.13 USD or the minimum wage in your state or province of residence – whichever is higher. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.

AI Disclosure:[dentsu] utilizes artificial intelligence tools as part of its recruitment process, as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsu.com or to begin a conversation about your individual accessibility needs throughout the hiring process.

To apply: https://weworkremotely.com/remote-jobs/icuc-social-social-media-content-specialist-bilingual-french-english-remote-in-canada-us

Remote Jobs (Work From Home)

MMC Group: Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer

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Headquarters: MMC Group

URL: http://www.mmcgrp.com

Benefits Verification Specialist Remote

Pay: $17.00/hour
Schedule: MondayFriday, 8:30 AM5:30 PM EST
Breaks: 1-hour unpaid lunch + two paid 15-minute breaks
Work Setup: Remote | BYOD

Position Summary

We are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.

Responsibilities

  • Verify patient insurance benefits and eligibility.
  • Review coverage, cost share, provider options, and restrictions.
  • Contact insurance companies and document benefit details.
  • Assist with prior authorizations and claims appeals when needed.
  • Complete accurate data entry and quality reviews.
  • Identify and escalate missing information or reimbursement issues.

Requirements

  • High school diploma/GED required.
  • 2+ years of related experience or a 2-year degree.
  • Healthcare, insurance, medical billing, or customer service experience preferred.
  • Benefits verification experience strongly preferred.
  • Strong computer, communication, problem-solving, and attention-to-detail skills.
  • Proficiency with Outlook, Word, and Excel.

Remote BYOD position | $17/hour

Can’t Live in these states:

California

Colorado

Connecticut

Hawaii

Washington DC

Illinois

Iowa

Maine

Maryland

Massachusetts

Michigan

Minnesota

Montana

New Hampsire

New Mexico

Nevada

North Dakota

New Jersey

New York

Oregon

Pennsylvania

Rhode Island

South Dakota

Vermont

Washington

West Virginia

To apply: https://weworkremotely.com/remote-jobs/mmc-group-benefits-verification-specialist-call-center-agent-remote-must-have-your-own-computer

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