Clerky: Customer Operations & Writing Specialist

Headquarters: USA
URL: https://www.clerky.com
Minimum Requirements
- Genuine love for helping people
- High emotional intelligence
- Logical / analytical thinker
- Exceptional written English communication skills, including the ability to write precisely and succinctly
- Extremely detail-oriented
- Comfort with working remotely and independently
- Technologically savvy – you should be confident in your ability to use new software without training
- Appreciation for giving and receiving feedback often (often several times a day)
- Natural internal motivation to constantly strive for excellence in everything you do
How We Work
- Clerky has been remote-first for many years, long before COVID. Were very familiar with working remotely, and enjoy it.
- Our team is small, so everyone’s contributions matter. We work efficiently, autonomously, and with great respect for each other.
- We work openly and collaboratively. Were here to support you in being successful in this role. You’ll work closely with other team members to ensure our customers are getting the best possible support and experience.
- Everyone on our team works hard, and we trust team members to know what will help them be most productive. Schedules are flexible as long as there is adequate team coverage.
- We want to help you grow, so we have a budget for books, courses, tools, or whatever other educational resources you need to be successful.
- We offer top-of-market compensation and benefits and the opportunity to learn a lot while helping our customers through an exciting time in their lives.
Responsibilities
- Writing thoughtful and empathetic replies to customer emails using our help desk software, Help Scout
- Writing and maintaining help center articles, and identifying topics for new articles based on customer inquiries
- Working with our engineering team to debug software issues our customers encounter
- Using our software to develop and manage new ways for our customers to complete legal paperwork
- Assisting product team by testing new features and bug fixes, and conveying customer feedback
- Spotting trends in customer issues that other team members should be alerted to
To apply: https://weworkremotely.com/remote-jobs/clerky-customer-operations-writing-specialist
Giftly, Inc: Customer Support Email Specialist

Headquarters: San Francisco
URL: http://giftly.com
Customer Support Specialist (Email Focus)
Remote | Full-time
Were looking for someone to be the primary email support representative during core business hourshandling the majority of incoming customer inquiries and helping keep the inbox moving efficiently.
This role is best for someone who is fast, clear, and comfortable handling a high volume of emails, including more complex or escalated customer situations.
What youll do
Serve as the main email responder during core hours
Handle a high volume of customer inquiries with speed and accuracy
Manage and respond to escalated or high-emotion customer issues with professionalism and sound judgment
Prioritize time-sensitive or high-impact cases
Help triage incoming emails and keep the inbox organized
Flag recurring issues or customer confusion to the team
Assist with backlog when needed
What were looking for
Experience in high-volume email support
Strong written communication (clear, calm, and efficient)
Ability to stay composed and effective when handling frustrated or upset customers
Good judgment on when to resolve independently vs escalate internally
Comfortable working in a fast-paced, sometimes messy environment
What success looks like (first 6090 days)
Consistently handling a large portion of daily email volume
Keeping response times fast during core hours
Confidently managing escalated customer situations
Helping reduce backlog
Identifying common customer issues and patterns
Why join Giftly?
As a Giftly employee, youll enjoy the flexibility of remote work with the stability of a full-time role and benefits. Youll work closely with a small, motivated team on a fun consumer product and gain exposure to many areas of the business. This is an ideal opportunity for someone whos energetic, self-disciplined, and eager to growstarting with email support during the holidays and evolving into a key voice for our customers year-round.
To apply: https://weworkremotely.com/remote-jobs/giftly-inc-customer-support-email-specialist
Infrastructure & Capital Projects Procurement Specialist ANS
Youve Never Been Satisfied with “Good Enough.”
You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, youll do exactly that. Youll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving – and do it smarter, safer, and more sustainably than ever before.
Youll work alongside people who think big and act bold – project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, were transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.
Because good enough builds the past. Youre here to build whats next, on a team that outperforms every norm.
Visit us here to learn more about Accenture Infrastructure & Capital Projects
As Accenture continues to grow, you may see a variety of new career opportunities, and depending on the role and location you may be directed to apply through Accenture Infrastructure and Capital Projects LLP or one of our other legal entities – Accenture Infrastructure and Capital Projects, LLC or Accenture Infrastructure and Capital Projects Inc., with benefits varying by country and role, so please check with your recruiter for details.
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THE WORK:
- You’ll purchase machinery, equipment, tools, parts, supplies or services necessary for the operation of an establishment.
- Youll be responsible for buying goods and services for use by their company or organization.
- You’ll review and potentially optimize suppliers based on price, quality, selection, service, support, availability and other relevant factors.
- You’ll approve purchases of the highest quality merchandise at the lowest possible price and in correct amounts.
- You’ll approve purchase orders, solicit bid proposals, and review requisitions for goods and services.
- You’ll instruct staff on how to resolve problems related to undelivered goods.
- You’ll instruct staff on methods of negotiation, renegotiation and administration of contracts with suppliers, vendors and other representatives.
- You’ll confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
- You’ll evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
HERE’S WHAT YOU’LL NEED:
- Bachelor’s degree in finance or a related business field required
- 2+ years finance related experience required
BONUS POINTS IF YOU HAVE:
- Verbal and written communication skills, attention to detail, negotiation skills and interpersonal skills
- Ability to analyze financial reports, price proposals and other technical data
- Ability to accurately document and record customer/client information
- Knowledge of applicable laws and regulations related to purchasing
- Knowledge of supply chain management
- Previous experience with computer applications, such as Microsoft Word and Excel
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Senior Security Infrastructure Engineer
The salary range for this role is $5,000 – $9,500 per month (Gross in USD)
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
Compensation:
For this principal development role, with 6+ years of experience, the compensation range is $5,000 – $9,500 USD based on experience levelper month and in gross amount. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience
About the Role:
We are seeking a hands-on, high-impact Senior Security Infrastructure Engineer to help strengthen Sezzle’s security posture across cloud infrastructure, applications, and developer workflows. This role is ideal for someone who thrives in a fast-paced environment and wants to work on real-world security problems at scale.
As a Senior Security Infrastructure Engineer, you will have a high degree of ownership and autonomy to identify risks, investigate issues, and drive meaningful security improvements across our systems. You will work across vulnerability management, detection engineering, supply chain security, and incident response – partnering closely with engineering teams to ensure security is practical, effect
Finance Intern
About Presence
Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, were dedicated to ensuring every child has access to the support they need.
At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on cameras on engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events.
About the internship:
Were looking for a Finance and Accounting Intern to join our team for Summer 2026. Reporting to the Controller and working closely with the accounting team, youll play a meaningful role in advancing our mission to deliver teletherapy solutions for children with diverse needs. This internship is designed to be a hands-on, immersive experience where youll gain real-world exposure to accounting processes and internal management reporting, build valuable skills in performance management and the use of artificial intelligence, and contribute to impactful projects from day one. Its a great opportunity for someone who is currently in an accounting or finance program and is excited to learn, grow, and make a difference within a mission-driven organization supporting children with special needs.
This is a remote 8-week, part-time internship program running from June 15 through August 7, with interns working up to 25 hours per week. Your specific weekly schedule will be determined in partnership with your manager based on team needs and your availability. The preferred schedule of this internship is Tuesday, Wednesday and Thursday.
What will you do at Presence:
- Collaborate with the Controller to design and implement comprehensive management reporting frameworks for critical business processes, such as cash flow monitoring, key customer reporting, and provider compliance.
- Analyze trends, identify risks and opportunities, and contribute recommendations to leadership.
- Leverage AI-driven tools to assist in transforming raw data from source systems into actionable management insights. This role offers the opportunity to innovate with AI tools, apply internal communication strategies and gain deep experience in performance management through advanced data analytics.
- Present findings and recommendations to Senior Management, highlighting the value add to the bus
Technical Support Specialist
Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging contentand all teachers deserve tools that are intuitive, effective, and built for the realities of todays classrooms.
We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.
We are committed to usability, coherence, and practical implementationsupporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.
What We Build
Our productsEureka Math and Eureka Math, Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELAare trusted by thousands of schools and districts nationwide.
Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.
Wit & Wisdom and Arts & Letters ELA anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.
PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.
These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.
Where Were Headed
Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journeyfrom curriculum to professional learning to platform and support.
Our long-term vision is to become a true partner in impactnot just delivering curriculum, but supporting educators in achieving outcomes at scale.
Job Purpose
Reporting to the Technical Support Supervisor, the Technical Support Specialist will assist with successful customer rostering and technical support of Great Minds K-12 digital products. This entry-level position will act as a part of the Digital Department, working closely with district administrators for pre- and post-sales support, troubleshooting customer inquiries, and providing overall customer satisfaction.
Responsibilities
Analyze customer order data to manage and track the fulfillment process of Great Minds digital products.
Strategize with school and district administration on the best rostering and integration solution to meet their objectives and support them with responses to technical questions.
Act as a liaison between school district representatives, the Sales team, the Success team, broader Technical Support and Escalations team, and the Product and Development teams to communicate current implementation options and requests for future enhancements.
Identify and report trending digital errors and issues to the appropriate Great Minds team(s) to prevent disruption of digital services.
Maintain knowledge of product functionality and capabilities along with industry standards and common practices for user management and inter-operability.
Analyze support ticket data and/or product usage data and develop visual representations to identify trends and recommend improvements.
Requirements
Minimum of 1 year of experience in a technical support or account management role in educational technology
Familiarity with K-12 rostering, SIS and LMS solutions
Excellent writing and communication skills
Excellent critical thinking and problem-solving abilities
Ability to effectively multi-task in a fast-paced environment
Preferred Qualifications
Experience utilizing CRM or OMS such as Salesforce
Required Education
Bachelor’s degree
Status
Full-time
Location
Remote
The expected base salary range for this position is $52,000-$61,000, however the offered salary may be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations. The base salary is not inclusive of benefits or other incentives.
A cover letter and resume are required to be considered for this position.
New employees will be required to successfully complete a background check.
Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organizations commitment to the principles of fair employment and the elimination of all discriminatory practices.
#LI-Remote
Licensed Master Social Worker
Why We’re Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it mostwherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers dont accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Job description
We are looking for full-time Associate Therapists to join our team and provide outpatient services through our telehealth program!
Benefits: Our team works 100% remotely from their own homes!
W2, Full-time
Free qualified supervision offered (must meet qualifications)
Monday – Friday schedule; No weekends! Shift options include 10am-7pm or 11am-8pm EST
Comprehensive benefits package including PTO, medical, dental, vision benefits along with liability insurance covered and annual stipend for growth & education opportunities
Additional compensation offered to bilingual candidates (Spanish)!
We not only partner with commercial health plans, but are also a licensed Medicaid and Medicare provider and see patients across the lifespan
Requirements:
Master’s level degree and licensure
Candidates must have unrestricted authorization to work in the United States that does not require employer sponsorship now or in the future. At this time, we are unable to support employment authorization tied to temporary or employer-dependent visa statuses.
Work from home space must have privacy for patient safety and HIPAA purposes
Fluency in English, Spanish preferred; proficiency in other languages a plus
Skills:
Knowledge of mental health and/or substance abuse diagnosis
Treatment planning
Comfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools
Experience working in partnership with clients to achieve goals
Ability to utilize comprehensive assessments
Ready to apply? Heres what to expect next:
Its important to our team that we review your application and get back to you with next steps quickly. To help streamline the process and make the most of your time, well send a brief questionnaire after you apply. This will gather some baseline information and help ensure a more productive conversation with our team.
If there is a mutual fit, well match you with the right senior recruiter to move forward in the process.
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
🇩🇪 Senior/Staff Software Engineer PHP, TS, Rust, Kotlin (m/w/d)
This job ad is written in German.
easybill ist eine cloudbasierte Rechnungssoftware, die sich durch einfache Anwendung, umfassende Funktionalitt und vielfltige Anbindungen ber Schnittstellen schon seit mehr als 18 Jahren am Markt behauptet. Aktuell haben wir mehr als 21.000 aktive Kunden und wachsen stetig weiter. Deshalb suchen wir nach einer motivierten Verstrkung fr unser Team.
Bei easybill arbeiten wir Remote-First, dein Wohnort ist uns egal – wir suchen die besten Kollegen*, nicht die schnste Stadt. Unsere festen Standorte befinden sich in Hamburg und Willich. Bei regelmigen Team-Events kommen wir trotzdem gerne zusammen, um uns auszutauschen und auch mal zu feiern.
Das ideale Profil: PHP-, TypeScript- und Rust-Expertise, Founding-Engineer-Vibes und eine starke Prsenz auf GitHub. Passt das Profil nicht vollstndig, bist du aber ein auergewhnlich starker Engineer, bewirb dich trotzdem und zeig uns, was du gebaut hast.
Wir sind ein sehr motiviertes Team aus Softwareentwicklern. Als Teil des Teams wrdest du neue Features und/oder Skalierungslsungen entwickeln. Ownership ist uns wichtig. Wir erwarten hohe Eigenverantwortung, die Motivation, komplette Projekte umzusetzen, und den Willen, die E-Rechnungslandschaft mitzuformen.
Die Hauptanwendung ist in PHP / TypeScript geschrieben, wir entwickeln aber auch in Kotlin und bevorzugt Rust. Wir nutzen intensiv MySQL (Percona XtraDB Cluster), TiDB, Elasticsearch, Redis, MinIO, Docker und einiges mehr. Der Umgang mit mehreren Programmiersprachen wird jedoch vorausgesetzt.
- Eigenstndiges, motiviertes und selbstorganisiertes Arbeiten wir investieren gerne in unsere Kollegen, haben aber auch hohe Erwartungen.
- Backend-Entwicklung (PHP + Symfony)
- Frontend-Entwicklung (TypeScript + React + TanStack)
- Entwicklung von Microservices via Rust / Java
- Migration von PHP-Code zu Rust.
- Migrationen von Daten, Refactoring
- Fehleranalyse und Debugging
- Du musst verstanden haben, wie man KI als Produktivittshebel verwendet. Wir erwarten intensiven Einsatz von Claude Code.
- ggf. Arbeiten an der Infrastruktur und lokalen dockerisierten Entwicklungsumgebungen
Grundstzlich musst du nicht alles knnen. Uns ist wichtig, dass du uns zeigen kannst, dass du dich in deinem aktuellen Technologie-Stack richtig gut auskennst und uns glaubhaft machen kannst, dass du bereit bist, unseren Stack zgig zu lernen.
- Tiefe Kenntnisse im Bereich der Softwareentwicklung. Eingesetzt wird viel PHP und/oder je nach Schwerpunkt TypeScript, zudem haben wir etwas Java sowie Rust im Stack. Bist du Experte im Umgang mit Rust, Java, Go, Zig oder anderen Sprachen, lernen wir dich aber auch gerne kennen.
- Bonus: Erfahrung mit Rust, DSA, TS, verteilten Systemen, datenlastigen Anwendungen
- Bonus: Open-Source-Contributions oder ffentliche Experimente (GitHub)
- Sprache: Flieend Deutsch und gute Englischkenntnisse
- Deutschlandweit Remote-First Team keine Bindung an einen Standort
- Workation auf Mallorca – Unsere Mitarbeiter* haben die Mglichkeit, die
angemietete Villa auf Mallorca fr eine inspirierende Kombination aus
Arbeit und Erholung zu nutzen - Hoher Impact
- Eine inspirierende und flexible Arbeitsumgebung, die auf Vertrauen und Eigenverantwortung basiert.
- Wir sind ein offenes, motiviertes und nettes Team mit flacher Hierarchie
- Keine Sprints und knstlich erzeugter Druck
- Faire Vergtungspakete und Entwicklungsmglichkeiten
- 30 Tage Jahresurlaub und einen unbefristeten Arbeitsvertrag
- Arbeitszeiten sind flexibel und werden mit dem Team abgestimmt
- Freiwillige Mitarbeiter-Events
- Aktuelle MacBook Pros
- Schulungen/Weiterbildungsmglichkeiten im Wert von bis zu 1.500 Euro pro Jahr
Wir haben vielfltige Herausforderungen und suchen einen motivierten Teamplayer! Wenn du dich hierin wiedererkennst und eine neue Herausforderung suchst, freuen wir uns auf deine Bewerbung.
Wir freuen uns auf dich!
Creative Director
About LumiMeds
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up.
As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here decisions happen fast, priorities evolve, and builders thrive.
We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction.
About the Role
This is a hands-on, creative-leader + high-volume maker role with strategic range. You’ll own the full creative process for paid performance advertisingstrategy, production, and optimizationacross Meta, Google, TikTok, YouTube, and Reddit, and other advertising initiatives.
Unlike a traditional Creative Director who delegates execution, you will personally produce the work. You will also help our team write copy, design statics, edit video, build landing page concepts, and iterate fast based on data.
We expect you to see the full conversion system. From the hook that stops the scroll to the landing page that closes the sale, you will take ownership of creative decisions across the entire journey. You don’t need to be a full marketing manager, but you must have the instinct to look at a landing page and know it’s leaking conversion
