Headquarters: Philippines

At ClickUp, were not just building software. Were architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. Thats why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, youll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team thats redefining whats possible!

The Senior Manager of Customer Support Operations is a high-impact leader responsible for enhancing performance, achieving operational excellence, and ensuring organizational scalability across various support teams and channels. This role acts as the link between strategic leadership and frontline execution, ensuring that every process, project, and personnel initiative directly contributes to business outcomes and customer success.

Key Responsibilities

1. Operational Management

• Oversee and optimize daily queue health in multiple channels, ensuring efficient ticket handling and resolutions across all support channels.

• Consistently meet and exceed SLAs, response times, and service quality benchmarks.

• Conduct rigorous daily validation of queue utilization and task management to ensure accountability and adherence.

• Lead comprehensive weekly operational audits, producing actionable insights and data-driven recommendations for continuous improvement.

• Champion the implementation of automation, AI, and workflow enhancements to reduce friction and increase speed to resolution.

2. Performance Management

• Manage a team of 3-4 managers, managing teams of 10-15 representatives, ensuring alignment in coaching, accountability, and results.

• Maintain and audit Coaching logs and Scorecards to drive team excellence.

• Develop and implement tailored improvement plans based on KPI trends and individual performance gaps.

• Lead decisive performance and behavioral conversations to address challenges and foster high performance.

3. People Leadership

• Inspire and empower managers and their teams through impactful 1:1s, mentoring, and leadership calibration

• Collaborate with senior management and cross-departmental leaders to align on strategy and calibration.

• Build a culture of ownership, obsession, and operational discipline, where excellence and accountability are part of the day-to-day expectations.

• Provide visible and proactive support in team channels, ensuring swift resolution of escalations and manager-tagged issues.

• Invest in leadership bench strength by developing future leaders through structured coaching.

4. Project & Strategic Execution

• Spearhead or contribute to high-impact cross-functional projects that elevate operational efficiency and customer satisfaction.

• Establish and maintain a disciplined weekly cadence of project updates and reporting to leadership.

• Partner with Quality Excellence and other support teams to drive advancements in quality, automation, and team enablement.

• Identify and execute strategic initiatives that position the team as a benchmark for excellence within the organization.

Expectations of Excellence

• Relentless Ownership: Extreme accountability and execution at the highest level.

• Obsession: Mastery, continuous improvement, and setting the highest standards for excellence.

• Effectiveness: Delivering high-impact results, driving innovation, and solving the right problems as a team.

• AI-forward Mindset: Embraces and leverages artificial intelligence tools and strategies to enhance efficiency, innovation, and decision-making within the team.

Minimum Requirements

• 10+ years in customer-facing people management

• 5+ years at a senior manager/director level

• Proven experience managing up, presenting to leadership, and executing on strategic initiatives.

• Strong understanding of support operations and case management across multiple channels (chat, email, and phone).

• Track record of leading teams to meet, exceed, and increase target KPIs.

• Excellent communicator and collaborator with cross-functional teams, including Product, Marketing, Sales, and Professional Services.

• Proven ability to lead customer-facing teams and drive success in SaaS/cloud environments; must bring hands-on technical expertise combined with strong leadership capabilities.

• Experience with advanced AI tools and their application in customer support operations.

Preferred Requirements

• Certification in project management methodologies (e.g., PMP, Agile, or Scrum).

• Advanced degree in Business Administration, Management, or a related field.

• Proven track record of implementing automation solutions to improve operational efficiency.

• Familiarity with customer support platforms like Zendesk, Salesforce, or similar tools.

• Experience in scaling support operations in a high-growth SaaS environment.

• Proficiency in Google Sheets, Tableau, and working with APIs to analyze and visualize data effectively.

Critical Metrics

• Customer Support SLA for all key channels (email, chat, etc.)

• Productivity – Solves per Hour

• Internal Quality Scores – Business Critical, Customer Critical, Compliance Critical, and Non-Critical

• Customer Satisfaction (CSAT)

• Customer Effort Score (CES)

• Employee Engagement Score

• Overall Team Responsiveness: First Response Time, Escalations Response Time

#LI-Remote

#LI-GP2

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each persons journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.

• If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.

To apply: https://weworkremotely.com/remote-jobs/clickup-senior-manager-customer-support

Headquarters: USA (Remote)

About LILT

AI is changing how the world communicates and LILT is leading that transformation.

We’re on a mission to make the world’s information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtuesWork together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, were building a category-defining company in a $50B+ global translation market being redefined by AI.

Languages: English, Arabic, Bengali, Simplified Chinese, Traditional Chinese, French, German, Hindi, Indonesian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Swahili, Tamil, Telugu, Thai, Turkish, Urdu, Vietnamese

Location: Remote

Project Overview

We are seeking highly qualified subject matter experts in the area of AI Customer Support with a focus on Contact Center & Voice-to-voice (ASR) QA to support a suite of innovative AI-focused projects. This is an exciting opportunity to contribute your expertise across a range of activities aimed at enhancing model based Customer Support.

This role pays up to $100.00 per hour*

You can expect 10-20 hours of work per week with potential for increased hours and extension.

Role Overview:

As an AI Customer Support Specialist, you will play a critical role in training AI models by participating in a variety of subject matter specific data annotation projects leveraging critical thinking and subject matter knowledge. Your contributions will help fine tune AI performance in the realm of Contact Center QA. This is a remote, freelance position.

Requirements:

• Native speaker of one of the listed languages

• University degree (preferably Masters, PhD level) in Communications, Marketing, Psychology, Sociology, IT or relevant fields

• Proven professional experience in Contact Center QA

• Strong grasp of Contact Center terminology and industry practices

How to apply:

Please submit your CV in English highlighting your Contact Center QA background, professional and educational experience.

*Rates may vary depending on several factors, including:

• Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates)

• Results of skills assessments

• Geographic location

• Specific project requirements and urgency

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasnt used for enterprise products and services inside the company.The quality just wasnt there. So they set out to build something better. LILT was born.

LILT has been a machine learning company since its founding in 2015. At the time, machine translation didnt meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.

With AI innovation accelerating and enterprise demand growing, the next phase of LILTs journey is just beginning.

Our Tech

What sets our platform apart:

• Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent

• Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing

• 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation

• Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review

LILT in the News

• Featured in The Software Reports Top 100 Software Companies!

• LILT makes it onto the Inc. 5000 List.

• LILTs continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.

• Check out all our news on our website.

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT’s Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including rsum screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individuals race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

To apply: https://weworkremotely.com/remote-jobs/lilt-ai-customer-support-ai-training

Headquarters: Ukraine

About UsPearl is AI for professional services at global scalecombining advanced AI with verified human expertise to deliver help thats accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.About the RoleThe Associate Manager, German ustomer Support is responsible for the day-to-day supervision of the German Customer Support team while remaining actively involved in customer support. This role combines hands-on ticket work with team leadership, quality oversight, and operational monitoring across live (voice) and non-live (email, chat) channels.The Working Lead plays a critical role in ensuring service-level targets are met, coaching agents on quality and performance, and supporting the transition of German customer support work to an in-house model.What Youll DoLead, coach, and develop Customer Support Representatives on the German team.Monitor email and voice queues in real time and take action to meet service-level targets.Ensure all ticket-based work is completed in line with agreed SLAs.Support agent-level and AI-driven quality audits across all channels.Provide structured coaching and feedback based on quality audits and KPI performance.Conduct mock calls with new hires post-training to assess readiness for live support.Analyze quality and performance trends and provide clear recommendations to International Leadership.Collaborate with Operations and Training to improve processes and implement service standards.Provide hands-on German customer support (~50%) via email, chat, and voice when needed.What Were Looking For13 years of relevant employment experience in a contact center or customer support environment.German proficiency at C1C2 level or native.Strong written and verbal English communication skills.Experience working with KPIs, quality monitoring, and performance management.Strong computer skills and ability to work with data and AI-enabled tools.Passion for quality-driven work and continuous improvement.Self-motivated, data-driven, and Lean-oriented.Humble, open to feedback, innovative, and proactive.#LI-DNIOur Values Data driven: Data decides, not egos Courageous: We take risks and challenge the status quo Innovative: We’re constantly learning, creating, and adapting Lean: We focus on customers, using lean testing to learn how to serve them best Humble: Past success is not a guarantee of future successOur Commitment to an Inclusive WorkplaceWe welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.AI Disclosure & Informed ConsentArtificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process.For more information see our AI Disclosure and Consent Policy.#LI-Remote

To apply: https://weworkremotely.com/remote-jobs/pearl-associate-manager-german-customer-support

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient – building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day to inspire people, create cool stuff, and make a lasting impact on the world!

Position Overview:

Ibility is looking for a Senior – Biomedical Clinical Engineer who is experienced personnel with demonstrated expertise supporting VHA medical centers and Biomedical Engineering departments. All staff must understand VISN structure, VA medical center operations, and biomedical equipment program management within complex healthcare environments.

Please note, this position is contingent upon award (March 2026)

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Key Responsibilities

• Knowledge of concepts related tocomputer basedmedical systems, networking protocols, and information security as it applies to medical technology.
• Competency in conducting a medical equipment management program that is compliant with applicable healthcare standards and regulatory agencies.
• Ability to manage a recall and safety alert program for medical devices, including medical device hazard investigations, toassurecompliance with patient safety goals, SMDA, and TJC requirements.
• Understanding of regulatory agencies requirements, industry regulatoryrequirementsand International Standard Organization standards

• Masters degree in biomedical engineeringand Certification as a Clinical Engineer (CCE).
• 20+ years of hospital and healthcare experiencemaintainingmedical equipment and managing a hospital medical equipment program.
• 20+ years of experience and skill in communicating and working collaboratively with key stakeholders, including technical and professional staff at various levels of a healthcare organization.
• 10+ years ofexpertisein incident investigations involving medical equipment and setting associated national healthcare system guidance.

• Experience within a VA medical center and Biomedical Engineering department
• Experience working in or with the Veterans Health Administration (VHA)
• Understanding of VISN, VA medical center, and Biomedical Engineering department operations

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We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. Its a lofty goal; we know. But we make it happen with the best team in behavioral health.

Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!

We are actively hiring talented Licensed Clinical Psychologists in Maryland, who are passionate about patient care and committed to clinical excellence.

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We offer Clinical Psychologists:

• Sign-On Bonus!
• Full-Time/Part-TimeW2 positions.
• Flexible work schedules.
• Remote, Hybrid Model or In-person flexibility.
• Collegial work environment.
• Full administrative support.
• Latest in digital technology.
• Strong work/life balance.
• 100% Malpractice Insurance Coverage.
• Full Benefits Package:Health Insurance/Vision/Dental/Life/Disability benefits, 401k (+match).
• Annual Income Potential: $110,800 to $138,240 per year

Clinical Psychologists are a critical part of our clinical team. Were seeking:

• Clinical Psychologists fully licensed in Maryland, with a Ph.D. or Psy.D.
• Experienced with caring for adult and/or child and adolescent populations.

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About LifeStance Health

LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.

LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Our values:

Belonging: We cultivate a space where everyone can show up as their authentic self.

Empathy: We seek out diverse perspectives and listen to learn without judgment.

Courage: We are all accountable for doing the right thing – even when it’s hard – because we know it’s worth it.

One Team: We realize our full potential when we work together towards our shared purpose.

If you elect to interact with us via our website, please only usewww.lifestance.comorwww.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the@lifestance.comdomain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contactour Human Resources Team at ADA@lifestance.comor by calling +1-800-308-0994.Please note:This contact is intended solely for accommodation requests. Inquiries regarding applications,resumes and applicant statusshould not be sent to this email addressas they will not be reviewed or responded to. To apply for a position, please use our officialcareers page.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Finance, North America

North America is a critical driver of Adyen’s global performance. As Head of Finance for North America, you will be the senior Finance representative in the region, based in San Francisco. You will operate as both:

• The primary Finance partner to North American commercial leadership, and
• The regional anchor for the global Finance organization (including Treasury, Tax, Accounting, FP&A, and Pricing).

You will ensure that global financial priorities are executed effectively in-region, while ensuring regional perspectives, insights and market realities are understood and reflected in global decision-making.

What you’ll do

• Drive Financial Leadership: Maintain a comprehensive view of North American financial performance and help teams navigate the trade-offs of regional decisions.
• Strategic Partnership: Bring a financial perspective to regional discussions, ensuring commercial growth translates into long-term, sustainable value.
• Operational Cohesion: Lead the finance presence in North America, ensuring regional teams (Tax, Treasury, Strategic Finance etc.) remain integrated with the global Finance organization.
• Navigate local complexity: Manage regional regulatory and financial complexities.
• Global Influence: Bring regional insights and market realities back into global decision-making.
• Team Mentorship: Support the local growth of the Finance team, fostering collaboration, talent development, and helping new hires integrate successfully

Who you are

• 15+ years of experience in senior Finance roles within a global organization
• Experience partnering closely with commercial leadership teams
• Comfortable operating across multiple Finance domains
• Strong financial judgement and ability to communicate clearly with senior stakeholders
• Able to influence and build alignment across teams and functions.
• Pragmatic, hands-on when needed, and comfortable operating in ambiguity and complexity

The base salary range for this role in San Francisco is $250,000 – $310,000. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures i

About the Role

We are hiring a Manager of Revenue Operations to lead the systems, automation, and data infrastructure that power how the business sells, retains, and serves members. This is a senior, hands-on leadership role responsible for owning the RevOps stack end to end, from CRM architecture to reporting and workflow automation.

You will manage a small technical operations team while acting as the primary owner of HubSpot, automation workflows, and business intelligence. This role requires someone who can identify inefficiencies quickly, design scalable systems, and implement solutions without waiting for direction.

The ideal candidate is highly technical, operationally rigorous, and comfortable using AI tools as part of their daily workflow. You will play a key role in building infrastructure that supports rapid growth and operational scale.

Key Responsibilities

Revenue Operations & Systems Ownership

• Own the full architecture and administration of HubSpot, including pipelines, lifecycle stages, sequences, automation, and reporting

• Design, implement, and maintain scalable RevOps systems that support sales, onboarding, billing, and retention

• Identify operational bottlenecks and implement process improvements across the revenue lifecycle

Automation & Workflow Development

• Build and maintain automation workflows using tools such as Zapier or Make

• Ensure data flows accurately and reliably across systems and departments

• Continuously optimize workflows to improve efficiency and reduce manual work

Business Intelligence & Reporting

• Build dashboards and reporting frameworks that leadership uses to make decisions

• Ensure data accuracy, consistency, and visibility across key revenue and operational metrics

• Translate business needs into actionable reporting and analytics

AI & Technology Enablement

• Evaluate, adopt, and implement AI tools that improve operational efficiency and decision-making

• Champion AI adoption across the team and embed AI workflows into daily operations

• Stay current with emerging tools and technologies relevant to RevOps and automation

Team Leadership & Development

• Manage and mentor a team of 2 Automation Specialists and 1 Technical Engineer

• Set clear performance expectations and support professional development

• Drive accountability and execution across the operations team

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations

• Advanced expertise in HubSpot administration and architecture

• Proven experience designing and managing automation workflows across multiple systems

• Strong analytical and data management skills, with experience building decision-ready dashboards

• Demonstrated experience improving operational efficiency through systems and automation

• Experience managing or leading technical or operations team members

• English proficiency at C1 or C2 level, both written and spoken

• Based in South America

• Availability to work during US Eastern or Pacific time zones

Preferred Qualifications

• Experience with business intelligence platforms such as Domo or similar tools

• Background working in membership, SaaS, or subscription-based business models

• Experience scaling operational systems in a high-growth environment

• Strong familiarity with AI-powered workflow and productivity tools

Success Indicators (First 36 Months)

• HubSpot architecture is fully documented, optimized, and aligned with business workflows

• Core automation workflows are stabilized, standardized, and operating reliably

• Leadership dashboards are actively used to track performance and guide decisions

• Team roles, responsibilities, and workflows are clearly defined and functioning efficiently

• At least one measurable operational efficiency improvement has been implemented through automation or AI

Compensation & Logistics

• Compensation: $60,000 – $70,000 usd a year

• Location: Remote from South America

• Schedule: Full-time

• Time Zone: Must overlap with US Eastern business hours

Company Overview

Our client is a private membership community for founders and CEOs running businesses between $3M and $50M in revenue. The organization focuses on building high-performance peer networks for operators who are actively running and scaling companies.

The company is scaling rapidly toward 10,000 members, and operational systems must be designed to support sustained growth. The team values ownership, speed, and practical execution, with a strong focus on building scalable infrastructure that drives measurable outcomes.

About MoonPay

Hi, were MoonPay. Were here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Why?

Because crypto, stablecoins and blockchain arent just technologies. Theyre tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.

What we do

MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.

Proven at scale

Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And were committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.

But were just getting started. Weve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and its growing fast. Were iterating every day to make it the best it can be.

If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system – we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.

Come build the future of payments and the decentralized economy with MoonPay. Lets make financial freedom and autonomy the new normal.

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About the Opportunity

What you will do

About You

What you will be working with/on

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BLOCK Values

Were looking for people who live our core values, those who strive for excellence and want to leave a lasting legacyon the global financial system. Our values:

B – Be Hungry

L – Level Up

O – Own It

C – Crypto Curious

K – Kaizen

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits & Perks

Competitive salary package

Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay

Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards

Moonshot award. We honor exceptional impact – 10 employees twice a year, each earning a $250,000 equity grant.

Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)

Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours

Private Healthcare benefits: To protect you and your loved ones

Enhanced parental leave: So you can spend more time with your loved ones without a second thought

Annual training budget: We support your training journey every step of the way

Home office setup allowance: Create the home office of your dreams

Remote working allowance: Those working fully remotely get a little extra for utilities

Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN

Employee referral programme: Great people know great people, refer them to receive 10K in USDC

Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons

Working in a disruptive and fast-growing company where excellence is rewarded

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. Thats why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.