About the Role

We’re hiring a Senior ML Engineer to be the data team’s owner of production ML and AI agent systems. You’ll take models from prototype to production, build and maintain the low-latency ML API that powers our Next Best Action (NBA) engine, and partner with our HAL team to ship LLM agents that turn NBA recommendations into real conversations with credit union members and partners. This is a builder’s role at a builder’s moment: NBA is going live, the agent infrastructure is being shaped now, and you’ll define how Clutch does production AI for years to come.

About the Team

The Data team today is five people: one data scientist, two data engineers, one data analyst, and one product manager. We’re small, ambitious, and shipping fast two ML models heading to production, an ML API being built, and two AI agents (one customer-facing, one partner-facing) in active development. You’ll be the senior technical voice for ML and AI engineering inside the team, and the bridge to HAL, the platform team that builds Clutch’s agent runtime. Expect tight feedback loops, real autonomy, and a team that values pragmatism over purity.

What Youll Do

Within 3 months, you will:

• Take ownership of the ML API that serves NBA recommendations, partnering with the data engineer who’s been building it, and harden it for low-latency production traffic

• Ship your first agent tool contract end-to-end: schema design, handler implementation, structured-error contract, unit tests, deployed via HAL’s runtime

• Set up the eval foundation for our agents: golden transcripts, rubric-based judges, regression suites that run on every prompt or model change

• Build a working relationship with HAL and become the data team’s go-to on agent infrastructure decisions

Within 6 months, you will:

• Be the primary owner (with data engineer support) of the ML API and the agent tool layer that wraps NBA and our ML models

• Have shipped at least one production-grade agent (customer-facing or partner-facing) with prompt versioning, evals, observability, and multi-tenant gating in place

• Define the data team’s playbook for shipping a new ML model as an LLM-callable tool, end-to-end

• Mentor the data engineers on ML/AI patterns so they can confidently support and extend the systems you own

Within 9 months, you will:

• Operate as the technical lead within the data team for NBA production AI at Clutch the person other teams come to when they want to understand how NBA ships ML and agents responsibly

• Have measurably improved agent cost and latency (target: 30%+ reduction on P95 latency or per-conversation cost on at least one agent)

• Be shaping the data team’s roadmap for the next generation of ML and AI products, in partnership with the PM and data scientist

• Help us decide what to hire next as the team scales

What Youll Bring

Required

• 7+ years of engineering experience, with a proven track record of building and shipping production ML systems you’ve taken models from prototype to production and own what happens after deploy

• Strong Python most of the work (ML training, evaluation, the ML API, data pipelines) is in Python, and you’re comfortable in production codebases, not just notebooks. Some TypeScript is involved for tool contracts and integration with our agent runtime you don’t need to be an expert, comfort with a second language is enough

• Tool-design discipline for LLM consumption. Can take an ML model or data source and shape it into an LLM-callable tool with narrow input/output schemas, identity-required and scope-gated dispatch, and structured-error contracts (RATE_LIMITED, UPSTREAM_ERROR, NOT_FOUND) that the agent runtime converts to graceful tool-results instead of crashing

• Eval discipline for non-deterministic systems. You treat evals as the unit-test equivalent for agents: golden transcripts, rubric-based judges, regression suites that run on every prompt or model change. You understand the difference between offline metrics and online evals, and use both

• Prompt-shape literacy. You read a system prompt the way another engineer reads code: audience, register, compliance guardrails, template-var allow-list, allowed-tools section. You debug “why did the agent do that?” by reading the prompt and tool descriptions before reaching for model swaps. You’ve shipped at least one agent where the prompt was version-controlled and reviewed as code

• Tool implementation rigor. You build handlers behind tool contracts with identity fields read from request context (never from LLM-supplied args), output re-parsed through the tool’s schema before return, structured-error throws on every failure path, and unit tests covering both happy path and each named error. You have a story about a tool you shipped, a bug production traffic surfaced, and how you hardened it

• Experience building and maintaining low-latency production APIs (FastAPI, BentoML, or equivalent), with opinions on serving, batching, and caching

• Comfortable in AWS (Lambda especially), Docker, and GitHub-based workflows

• You use AI tooling actively in your engineering workflow not as a novelty, but as a default. You’ll be expected to demonstrate this during the technical evaluation

Desired

• Production agent observability: reading audit rows, distributed traces, per-tool latency and error metrics

• Cost and latency tradeoff intuition in agent loops has measurably reduced per-conversation cost or P95 latency on a live agent

• Familiarity with an agent runtime framework (Vercel AI SDK, LangChain, LlamaIndex, or equivalent)

• Multi-tenant agent gating experience

• Prior SaaS and/or FinTech experience

• Nice to have but not required: Databricks, PySpark, Terraform

Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.

Whats In It For You?

• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.

• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.

• Paid Time Off and National Holidays: Enjoy 20 PTO days yearly and the National Holidays for relaxation and rejuvenation.

• Stock Options: Joining us means having a stake in our success, so you’ll receive stock options as part of your compensation package.

• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.

• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.

About Us

Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.

Please note: This position is offered on a contractor basis. Applicants must have the necessary documentation and authorization to work in the country where the job is located. Clutch cannot provide sponsorship or assist with obtaining work permits for this role.

Effective September 1st, 2026.

This multi-grade, geographically remote opportunity is an ideal opportunity for the applicant who:

• Has an interest in remote teaching
• Has the ability to teach a wide variety of subjects and grade levels in multi-grade settings
• Has the desire to be surrounded by nature
• Has the ability to work well with First Nations communities
• Is comfortable with basic amenities
• Has adequate transportation that would be appropriate for multi-surface highways/roads

This school operates on a 4.5 day per week schedule (extended days) with Friday afternoon off.

Special Qualifications Required

To learn more about the area, please visit:

• Must be legally eligible to work in Canada (this position is not eligible for an LMIA job sponsored offer)
• Training and experience teaching multigrades at the primary level (including kindergarten)
• Ability to teach a wide-range of learners
• Experience working in geographically remote locations (or relevant life experience living in geographically remote locations)
• Valid BC Teaching Certification with the Teacher Regulation Branch

Salary

The salary of this assignment is based on our current salary grid and upon verification of your BC TQS as well as verification of years of service from previous employers. The current salary range is $63, 347.00 to $116, 190.00 per annum, paid over 10 months.

Rural Recruitment and Retention Allowance as well as Rural Travel is paid monthly, during the school year, as part of the provisions in our collective agreement.

Accommodations

Subsidized teacherages (mobile homes) are available to the successful candidate and can be furnished, semi-furnished or empty to accommodate your own furniture.

Information for Applicants

In School District 27 it is acknowledged that we humbly work, learn, and live on the traditional, ancestral, unceded, and shared lands of the Secwepemc, Tsilhqottin, and Dakelh people. This includes the lands of Tsqescen, StswecemcXgettem, Esketemc, Xatsull, Texelc, Tsideldel, Tletinqox, Yunesitin, Tlesqox, Xeni Gwetin, ?Esdilagh and Ulkatchoten First Nations. We acknowledge that Secwepemctsin, Tsilhqotin, and Carrier are the official languages of this land.

We commit to supporting our new teachers (those with 0-2 years of experience) by facilitating a structured mentorship program. Teachers who desire mentorship but who have more than 2 years experience will qualify for mentorship based on the provisions within our collective agreement.

We also believe in providing Professional Development beyond the provisions of our collective agreement. The District has engaged in long term contracts with several (up to 6) educational leaders. Teachers can expect to see the educational leaders in our District, up to 2 days prior to a Professional Development Day, offering hands on coaching both in the classroom and in sessions (evening or during the Professional Development Day).

Our local teachers’ union, the Cariboo Chilcotin Teachers’ Association, also boasts strong collective agreement language regarding Professional Development as well as financial support for their members to engage in opportunities.

Relocation allowance may be offered with this position.

School District No. 27 (Cariboo-Chilcotin) is an equal opportunity employer.

Location: Westminster CO (Remote Role)

Contract Role

Job Overview

We are seeking a detail-oriented and organized Data Entry Clerk to join our team. This role is essential for maintaining accurate and efficient data management within our organization. The ideal candidate will possess strong computer skills, experience with databases and CRM systems, and excellent organizational abilities. This position offers an opportunity to contribute to our digital transformation operations while developing valuable office experience in a professional environment.

Top Skills

1-: Strong working knowledge of Microsoft Excel and Google Workspace (especially Google Sheets).

2-: Attention to Detail: Ability to spot minor inconsistencies or errors in large volumes of data.

3-: Experience with Salesforce preferred but not required.

Duties

• Input, update, and maintain data within various databases and CRM systems with high accuracy.
• Perform data entry tasks including order entry, data collection, and transcription.
• Utilize spreadsheets to create pivot tables, organize data, and generate reports as needed.
• Manage filing systems and ensure proper documentation for easy retrieval of information.
• Support administrative functions through typing, organizing files, and maintaining data integrity.
• Conduct basic math calculations to verify data accuracy and process transactions efficiently.
• Collaborate with team members to ensure timely completion of data-related projects and tasks.

Qualifications

• Proven experience in data entry, clerical work, or administrative support preferred.
• Proficiency in Google Workspace or Office Suite, including the use of pivot tables.
• Strong typing skills with high accuracy and attention to detail.
• Familiarity with databases, CRM systems, and order entry processes is highly desirable.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Basic math skills for verifying data accuracy and performing calculations.
• Office experience or administrative background is a plus.
• Ability to work independently with minimal supervision while adhering to deadlines. This position is ideal for candidates who are meticulous, efficient, and eager to support organizational operations through precise data management.
• Ability to effectively work within record software and update files accurately

Thanks & Regards,

Vivek Sharma

Account Manager

Email: vivek@vishusa.com

Vish Consulting Services, Inc

www.vishusa.com

About Moda

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.

Position Summary

Responsible for timely and accurate payment of Commercial and Medicaid inpatient hospital claims. Answer internal questions from various departments and respond to correspondence from providers when necessary. This is a FT WFH role.

Pay Range

$21.30 – $23.96 hourly (depending on experience) *Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page, linked below, to be considered for this position.

https://j.brt.mv/jb.do?reqGK=27778909&refresh=true

Benefits

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education

• High School diploma or equivalent.
• 1-2 years medical claims processing experience.
• 10-key proficiency of 135 wpm.
• Type a minimum of 35 wpm.
• Knowledge of medical terminology, CPT codes and ICD-10 codes.
• Strong verbal, written, and interpersonal communication skills.
• Analytical, problem solving and organizational skills.
• Ability to work well under pressure.
• Maintain confidentiality and project a professional business image
• Ability to maintain balanced performance in areas of production and quality.

Primary Functions

• Review, process and adjust Commercial and Medicaid inpatient claims.
• Review claims data, interpreting coding and understanding medical terminology in relation to diagnosis and procedures.
• Review, analyze, price, and resolve inpatient claims through the utilization of available resources for moderate to complex inpatient claims, adjustments, and file reviews.
• Process Commercial and Medicaid inpatient claims for all types of contracts (e.g., DRG, per diem, case rate, % of CMS).
• Analyze and apply plan concepts to claims that include deductible, coinsurance, copay out of pocket, etc.
• Examine claims to determine if further investigation is needed from other departments and routes claims appropriately through the system.
• Contact providers and other outside sources for additional information.
• Adjudicate claims to achieve quality and production standards applicable to the position.
• Release claims by deadlines to meet company, state regulations, contractual agreements, and group performance guarantee standards.
• Review Policy and Procedures (P&P) for process instructions to ensure accurate and efficient claims processing as well as providing suggestions for potential process improvements.
• Perform all job functions with a high degree of discretion and confidentiality in compliance with federal, state, and departmental confidentiality guidelines.
• Perform other duties as assigned.

Working Conditions & Contact With Others

• Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of 37.5 hours per week, including evenings and occasional weekends, to meet business need.
• Works internally with Healthcare Services, Membership Accounting, Customer Service, Hospital Auditors, Provider Correspondence, and Professional Relations. Works externally with providers and vendors.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our humanresources@modahealth.com email.

En Singularu buscamos a una persona que se una a nuestro equipo de Customer Service en modelo de trabajo en remoto. Sers una pieza fundamental para nuestras clientas: la persona que les acompaa, les resuelve y les hace sentir especiales en cada interaccin. Buscamos a alguien organizado/a, resolutivo/a y con una vocacin real por las personas, que sea capaz de convertir cualquier incidencia en una experiencia positiva para quienes confan en nosotras.

Responsabilidades

• Gestionar las consultas, reclamaciones e incidencias de nuestras clientas a travs de los distintos canales (email, telfono y chat), asegurando siempre una respuesta gil y emptica.
• Tramitar cambios, devoluciones y seguimiento de pedidos, garantizando que cada clienta quede satisfecha con el proceso.
• Resolver dudas sobre productos, disponibilidad y estado de pedidos, aportando informacin clara y precisa.
• Gestionar y responder reseas de producto, contribuyendo a mejorar la experiencia de marca.
• Colaborar activamente con el resto del equipo para detectar patrones de incidencias y proponer mejoras en los procesos.
• Utilizar las herramientas CRM para registrar y hacer seguimiento de todas las interacciones con clientas.

Qu estamos buscando?

• Mnimo 2-3 aos de experiencia en atencin al cliente, customer service o puestos similares.
• Excelentes habilidades de comunicacin verbal y escrita en espaol e ingls.
• Manejo de herramientas y plataformas CRM.
• Persona muy organizada, orientada al cliente y con actitud proactiva.
• Conocimientos bsicos de informtica y comodidad trabajando en entornos digitales.

Tambin valoraremos:

• Experiencia en e-commerce o retail.
• Conocimiento de herramientas como Zendesk, Gorgias, Salesforce o HubSpot.
• Experiencia gestionando incidencias por email, telfono y chat de forma simultnea.
• Conocimientos de alemn u otros idiomas.

Qu ofrecemos?

• Modelo de trabajo en remoto y material necesario.
• Descuento exclusivo en nuestras joyas
• Plan de retribucin flexible
• Un entorno joven, dinmico y en constante aprendizaje.

Nuestros valores como equipo

OUR GIRLS ALWAYS COME FIRST

TEAM WORK, DREAM WORK

TRUST THE PROCESS

ALWAYS PROACTIVE & POSITIVE

ENJOY ALL OF IT