Why this role is on the menu

Instacarts Advertising business is scaling fastand the complexity of operating a billion-dollar retail media platform across the Instacart Marketplace, off-platform partnerships, and in-store touchpoints demands more than great strategy. It demands relentless operational discipline and someone who can hold the center together. Were hiring a Chief of Staff to the General Manager, Advertising to be the connective tissue across an ambitious, fast-moving organization. Twelve months from now, this person will have made the Ads org measurably sharper: clearer priorities, stronger cross-functional alignment, and a GM who can operate at full strategic altitude because the infrastructure around them just works.

What youll cook up in your first year

• The Ads organization runs on a clear operating rhythmteam meetings, leadership cadences, and organizational communications are designed and consistently executed so the GM and senior leaders spend their time on the right things.
• Cross-functional leaders and external partners trust the Ads organization to show up prepared and alignedbecause every major meeting is backed by crisp briefings, sharp talking points, and the research to support strong decisions.
• Priority initiatives across the Ads org land on time and with impactbecause someone is tracking deliverables, surfacing blockers early, and keeping stakeholders aligned before small misalignments become big ones.
• Budget visibility across the Ads organization is tight and reliableworkforce and non-workforce spend are tracked in partnership with Finance, and the GM heads into annual planning with clear, defensible numbers.
• The GM is operating as a more effective leaderbecause they have a trusted thought partner who can both give strategic counsel and get things done, freeing them to focus on the moves that grow the business.

The secret ingredients were looking for

Must-have pantry staples

(Minimum Qualifications)

• 10+ years of experience in consulting, corporate tech, or advertising/media, with meaningful exposure to executive audiences.
• Strong grounding in digital advertising, retail media, or adjacent businessesenough to engage credibly on the substance, not just the process.
• High EQ and a track record of building trusted advisor relationships with senior leaders; known for being the person who can say the hard thing and still move the room forward.
• Exceptional analytical abilitycomfortable taking complex, ambiguous challenges and turning them into structured, actionable plans.
• Demonstrated project management chops: managing multiple high-stakes workstreams simultaneously, under tight deadlines, without dropping balls.
• Outstanding written and verbal communication skillsable to produce crisp executive-ready materials and represent the GMs voice with fidelity.

Optional garnishes

(Preferred Qualifications)

• Experience in high-growth, technology-driven companies where ambiguity is the norm and the playbook is still being written.
• Comfort building structured processes from scratch to deliver on complex, cross-functional objectives at scale.
• Direct experience partnering with Finance on budget management and annual business planning.

#LI-Remote

We are Chandos.

We exist to build a better world.

Our vision is to emerge as Canadas premier technical builder, distinguished by our relentless pursuit of innovation, collaboration, and sustainability in all that we do.

We are 100 per cent employee-owned, and our success is driven by our employee owners. We prioritize people, purpose, and performance in all that we do. When the company thrives, you benefit directly. When everyone is invested – literally – it builds a community of accountability, pride and mutual support.

We look for team members who are gritty, accountable, and driven – with a mindset rooted in initiative and purpose, you think like an entrepreneur and build strong, trusting relationships through clear communication and thoughtful dialogue, even in challenging conversations.

Additional Information

Chandos is an equal opportunity employer and we are committed to a diverse, equitable, and inclusive culture and this includes our recruitment and hiring process.

We recognize that our differences are our greatest strengths. We uncover talent. We nurture talent. And then we give people the tools they need to use their talent to create a positive impact.

• We are 100% employee owned. Every person who works for Chandos can become an owner. There is only one class of units at Chandos, because we believe everyone should be treated equal. We talk about being an entrepreneurial-minded organization and you can be sure we mean it!
• Competitive wages
• Well rounded employer paid benefits program including health, dental, vision care and employee assistance program
• RRSP matching program to aid and prepare employees for long-term financial security
• Educational assistance for employees who wish to pursue job-performance enhancing education
• Recognition and annual salary reviews program
• Leadership conferences that allow employees to connect and collaborate
• Regular company-wide engagement opportunities

Vacancy Status

We are actively recruiting for this position.

AI Disclosure

Chandos is committed to transparent recruitment. Our internal team does not use artificial intelligence (AI) to screen, assess, or select applicants (though we do use AI tools for administrative interview transcription). However, some of our external staffing partners may utilize AI to screen, assess, or select candidates during their initial workflows. All final hiring decisions at Chandos are made personally by our hiring team.

Compensation Transparency

Expected salary band for this role is (depending on experience): $120,000 to $148,000

The base salary range for this role is listed above and may vary based on your experience.

This position also includes a competitive bonus program. Throughout the interview process, well discuss your background to determine the best alignment for your experience level.

We’re HealthCorps – a national non-profit organization committed to improving lives by addressing health challenges in communities through programming that includes innovative and engaging experiences for teens in education, leadership, and service learning. At the heart of our model in near-peer mentorship: we partner with local colleges and universities to deploy college-age mentors into schools, where they connect with students in a way that few others can, as relatable role models who inspire teens to become change agents within their families, schools and neighborhoods. Our program is grounded in the understanding that limited access to health education can lead to a lifetime of social, emotional, and physical challenges.

Our values drive the work we do here at HealthCorps. We are mission-obsessed, have an entrepreneurial mindset, value that our people are our power, know that teamwork makes the dream work, and believe that there is empowerment in influencing change, both within our teams as well as the communities we serve.

Where You Fit In

HealthCorps reaches tens of thousands of students every year, learning about nutrition, mental health, and fitness from our college mentors. This new role is the connective tissue between curriculum design and program delivery ensuring what we build lands with the mentors who deliver it and the students they serve.

Our curriculum team builds great health education content, and our college mentors, supported by their Regional Manager, bring it to life with students. As HealthCorps’ Learning & Development Specialist, you’ll own the mentor training and development experience and collaborate across departments to keep it best-in-class. You’ll coach mentors to be confident, skilled facilitators of the curriculum. You’ll also build their fluency in the program administration that surrounds it: activity logs, proof of programming, photos and stories, and site communication. You’ll partner with our curriculum team to pressure-test activities before they hit the field, so what we ask mentors to deliver is realistic given the time, setting, and training they have. Mentors work across both classroom and club-based settings with middle and high school students, each with their own dynamics and engagement levels, and our training needs to account for all of it.

This role is also a professional development engine for our mentors, many of whom are pre-health students heading into careers in medicine, public health, and healthcare. The coaching and training you provide will shape not just their time at HealthCorps, but how they show up as future healthcare professionals.

You’ll report to the Manager of Mentor Experience and partner closely with our curriculum, program, and evaluation teams.

What You’ll Do

Drive Mentor Training & Development

• Design and deliver onboarding that prepares mentors for the range of settings they’ll work in how to run a great session, engage students across various ages, and handle the unexpected across both larger classroom environments and smaller club settings.
• Build ongoing professional development that supports mentors’ ability to deliver the program with growing ease and mastery including office hours, live monthly sessions, and coaching check-ins.
• Develop practical, mentor-ready resources (videos, how-to guides, templates, quick-reference sheets) built for how mentors work.

Partner with Curriculum and Program Teams

• Review new lesson plans and activities before rollout: Is this clear? Will mentors have the right supplies? Does it fit a 60-minute period?
• Provide feedback that helps the curriculum team design for real-world implementation.
• Translate curriculum into mentor-ready training: turn the lesson plan into the “here’s how you actually run this” version.
• Partner with Regional Program Managers who directly supervise mentors. You provide the training tools; they provide local support and accountability.
• Work with the data team to understand what’s working and what’s not: which activities are mentors struggling with? Where do fidelity scores dip?

Reach College-Aged Mentors Where They Are

• Design training that fits how college students consume content: short videos, push notifications, text-based tips, interactive modules.
• Experiment with new formats, from a mentor training podcast to a quick-tip video series to LMS modules.
• Stay current on what motivates and engages this generation of mentors; what worked five years ago doesn’t necessarily work now.

Get Out in the Field

• Spend roughly 10-15% of your time observing mentors, talking with them about their experience, and using what you learn to make training more practical, more useful, and more responsive to what they actually need.

Requirements

What You’ll Do

Drive Mentor Training & Development

• Design and deliver onboarding that prepares mentors for the range of settings they’ll work in how to run a great session, engage students across various ages, and handle the unexpected across both larger classroom environments and smaller club settings.
• Build ongoing professional development that supports mentors’ ability to deliver the program with growing ease and mastery including office hours, live monthly sessions, and coaching check-ins.
• Develop practical, mentor-ready resources (videos, how-to guides, templates, quick-reference sheets) built for how mentors work.

Partner with Curriculum and Program Teams

• Review new lesson plans and activities before rollout: Is this clear? Will mentors have the right supplies? Does it fit a 60-minute period?
• Provide feedback that helps the curriculum team design for real-world implementation.
• Translate curriculum into mentor-ready training: turn the lesson plan into the “here’s how you actually run this” version.
• Partner with Regional Program Managers who directly supervise mentors. You provide the training tools; they provide local support and accountability.
• Work with the data team to understand what’s working and what’s not: which activities are mentors struggling with? Where do fidelity scores dip?

Reach College-Aged Mentors Where They Are

• Design training that fits how college students consume content: short videos, push notifications, text-based tips, interactive modules.
• Experiment with new formats, from a mentor training podcast to a quick-tip video series to LMS modules.
• Stay current on what motivates and engages this generation of mentors; what worked five years ago doesn’t necessarily work now.

Get Out in the Field

• Spend roughly 10-15% of your time observing mentors, talking with them about their experience, and using what you learn to make training more practical, more useful, and more responsive to what they actually need

Qualifications

• Bachelor’s degree in a related field or equivalent experience, plus 3+ years of hands-on experience in education, instructional design, curriculum development, youth development, training and coaching, public health or related field.
• Familiarity with instructional design frameworks and the ability to apply them to real-world, time-constrained training contexts.
• Demonstrated ability to work with young adults, particularly college students, and meet them where they are.
• Experience working across varied learning environments or age groups is a plus.
• Tech-savvy: comfortable with learning management systems (LearnUpon experience a plus), able to create and edit video, familiar with design tools such as Canva, and quick to pick up new platforms.
• Ability to travel nationally as needed (estimated 10-15% of travel).

Skillset

• Passion for youth development, health education, or addressing health disparities in community settings.
• Creative problem-solver: when something isn’t working, you generate options, not just observations.
• Apply instructional design principles practically: you understand how adults and young adults learn.
• Strong facilitation skills, with the ability to lead live training, host office hours, and keep people engaged (including over Zoom/Teams).
• Skilled at giving feedback that’s both honest and supportive; able to coach someone to improve without crushing their confidence.
• Collaborative communicator who manages up and out effectively; knows when to check in, when to loop people in, and when to make the call.
• Thrives in build-from-scratch environments; energized rather than stressed by ambiguity.
• Growth mindset; model learning and adaptability for the mentors you train.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to travel nationally as needed (estimated 10-15% of travel).
• Must be able to lift up to 15 pounds at times.

Success in This Role Looks Like

• Mentors feel confident, prepared, and supported as facilitators.
• Curriculum rollouts are smooth because mentors know how to implement new content.
• Program fidelity scores improve because facilitators are better trained and better supported.
• Mentor retention rises because people feel set up for success.
• The curriculum team has a trusted thought partner who helps them design implementation, not just ideation.
• Regional Program Managers have high-quality training resources they can point mentors

Benefits

Additional Position Details

This is a full-time, salariedposition of$50,000-$55,000and you will be offered a comprehensive benefits package. Yearly compensation for the role depends ona number offactors, including a candidate’s qualifications, skills, competencies,experience,and location.

Because we operate across multiple states, compensation is aligned with applicable federal, state, and local requirements, including salary thresholds where applicable. Slight preference given to candidates that live in one of our hub areas: Philadelphia, PA, Pittsburgh, PA,Phoenix, AZ, Tucson, AZ, Flagstaff, AZ, Houston, TX

This is a remote position, though occasional evening hours and some overnight travel throughout the year may be required.

Benefits

At HealthCorps, we believe our team members are our greatest asset. That’s why full-time employees enjoy acomprehensive benefits packagedesigned to support your health, financial security, and overall well-being. Our offerings include:

• Generous Paid Time Off (PTO)to relax, recharge, and take care of what matters most
• Medical, Dental & Vision Insuranceto keep you and your family healthy
• Life Insurancecoverage for added peace of mind
• A401(k) with company matchto help you plan for the future
• Additionalancillary benefitstailored to fit your lifestyle and needs

Plus, HealthCorps proudlyrecognizes and observes most federal holidays, giving you even more opportunities to rest and connect outside of work.

HealthCorps, Inc. is an Equal Opportunity Employer.HealthCorpsprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics, and in compliance with all state and federal law requirements.

HealthCorps,Inc.complies withapplicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

HealthCorps, Inc. reserves the right to conduct background investigations and/or reference checks on all its potential employees. Your job offer is contingent upona clearanceof a background investigation and/or reference check.

Note:HealthCorpsreserves the right to assignadditionalduties, as needed. AllHealthCorpsemployees are encouraged to be flexible and responsive to changes in scope of duties.