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Generar el vinculo entre fabrica y franquiciado para garantizar el cumplimiento de los objetivos propuestos y la transformacin integral del negocio hacia la autogestin de excelencia.

Responsabilidades del puesto:

• Gestionar un grupo de franquiciados ofreciendo seguimiento personalizado
• Identificar necesidades y proponer soluciones
• Disear y ejecutar acciones y herramientas comerciales para lograr objetivos de ventas.
• Detectar tendencias de mercado y aportar informacin relevante para la estrategia comercial.
• Llevar a cabo la ejecucin de herramientas de las reas de la organizacin.
• Asesorar al franquiciado en la gestin integral del negocio para eficientizar su unidad.
• Coordinar reuniones peridicas de seguimiento y asesoramiento con el franquiciado.
• Participar en reuniones de equipo y reportar avances al Coordinador.
• Realizar un diagnstico, estrategia, planificacin y seguimiento para cada caso.
• Acompaar y asesorar en la planificacin integral del negocio.
• Mantener actualizada la informacin de los franquiciados en el CRM o sistema de gestin.
• Gestionar y velar por la realizacin de capacitaciones para el franquiciado en funcin a lo diagnosticado previamente.
• Planificar y realizar visitas peridicas a las franquicias.
• Lograr un vnculo de excelencia con el franquiciado y sus equipos.
• Lograr la evolucin en el franquiciado.
• Lograr llevar a cada franquiciado hacia la autogestin de excelencia.

Position: Multi-Jurisdiction Accountant for an International Client Portfolio

Remote in Europe I Contractor I Full Time

We are seeking an experienced Multi-jurisdiction accounting professional to oversee accounting operations and financial reporting for a portfolio of client entities while managing a small accounting team. The successful candidate will be responsible for ensuring accurate financial reporting, regulatory compliance and efficient workflow allocation.

Accounting Oversight & Team Management

• Manage and supervise a small team of accounting professionals, including allocation and review of work assignments

• Preparation of financial statements for client entities

• Ensure accounting entries, allocations, and supporting documentation are accurate and properly maintained

• Maintain organised accounting records and documentation for audit and regulatory review

Financial Reporting & Client Deliverables

• Prepare and review periodic clients financial statements, balance sheets, cash flow reports, and management accounts

• Support month-end and year-end closing processes

• Deliver timely financial reporting to clients

Tax & Regulatory Coordination

• Prepare or oversee preparation of client tax returns and regulatory reporting

• Coordinate with external tax advisors, auditors, and regulatory professionals

• Ensure compliance with applicable accounting and reporting standards

Qualifications & Experience

• Proven experience in an accounting or finance management role, preferably within a professional services or multi-entity environment

• Minimum 5 years of combined accounting, bookkeeping, and financial reporting experience, including supervision or review responsibilities

• Demonstrated experience preparing and reviewing financial statements and coordinating tax reporting obligations

• Experience managing accounting matters involving multi-jurisdictional or cross-border corporate structures

• Strong organisational, prioritisation, and team coordination skills, with the ability to allocate and review work effectively

• Experience in a client-facing finance or accounting role, managing multiple stakeholders and deadlines

• Thorough knowledge of accounting principles, financial reporting standards, and accounting procedures

• Practical experience with general ledger management and month-end and year-end close processes

• Advanced proficiency in spreadsheet modelling and financial systems

• Strong working knowledge and administrative experience with accounting software (e.g. Xero or similar platforms)

Working Environment & Requirements

• Availability overlapping with Asian afternoon and European business hours

• Ideally located within the GMT+4 to GMT time zone range

• Ability to operate effectively in a low-ego, highly collaborative, and cross-functional environment, while maintaining a high degree of autonomy

• Adaptability to internal workflows, methodologies, and operational processes

• Reliable internet connection and professional, distraction-free remote working environment (home office or co-working space)

• Fluent written and spoken English

Nice to have

• Prior experience working in a fully remote or distributed team environment

• Familiarity with digital assets, blockchain, or cryptocurrency-related businesses

• Experience working with technology-driven, startup, or high-growth organisations

What we offer

• Flexible, remote work environment

• Long-term commitment and professional growth opportunities

• Compensation based on experience

• 20 paid vacation days per year

Location:

• Remote in Europe

Experience:

3-4 years of experience from hub background.

Age:28 to 32 years

Knowledge:

Should know local geography.

Skills:

• High organizational commitment
• Good team worker
• Preferably knows basic Computers
• Good communication in Local/Hindi/English language

Nymbus helps banks and global financial services organizations transform their capabilities and drive

value in today’s digital marketplace.

At Nymbus, we believe when you set off on the path to innovation you should feel excitement and

confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process.

We want our partners to be thrilled about the possibilities we are creating together and the lasting

impact our collaboration will bring to the industry and consumers.

The journey to growth begins with doing something different. And that journey starts with the great

people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that

helps take your career through your next chapter.

WORK ENVIRONMENT:

We are a remote first company. This role, as most of our positions, is remote. You may be required at

times to visit client sites or attend meetings at designated locations.

POSITION SUMMARY:

Be part of a team that strives to provide best in class products and services to clients by delivering

innovative fraud and compliance solutions and services that ensure clients meet regulatory compliance

requirements and receive excellent customer service.

The Fraud Analyst is part of the Risk & Compliance team within Nymbus. The Fraud Analyst is

responsible for supporting the Senior Director of Fraud in the overall fraud function, with the ongoing

review, management, and referral of potential suspicious or fraudulent activity identified through

various reports, alerts and non-alert based sources, that are managed on behalf of regulated financial

institutions.

This unique position offers an Analyst the opportunity to analyze fraud patterns across

multiple clients and fraud programs, while being able to connect the dots if and when overlap occurs.

The Analyst works cross-functionally with both internal operational and support teams, as well as

external client contacts for multiple regulated financial institutions. The Analyst will use independent

and professional judgment when analyzing fraud performing investigations.

Additionally, the Fraud Analyst will ensure that all cases of suspicious or potentially fraudulent activity are evaluated,

documented, and escalated in accordance with the standard operating procedures.

We are searching for highly engaged individuals with a previous background in fraud prevention and

detection at a financial institution.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

Include but are not limited to –

• Monitor and analyze transactions and account activities to identify suspicious activity and

potential fraud.

• Utilize various fraud detection tools to identify and prevent fraud proactively.
• Accurately document fraud attempts, trends and loss events.
• Speak to account holders, victims and fraudsters where appropriate to gather further

information and supporting documentation.

• Review and process customer claims of unauthorized activity related to Debit card, Credit

card, ACH, P2P and Bill Payments using a variety of systems.

• Analyze dispute cases and merchant documentation to determine chargeback eligibility.
• Keep management up to date on fraud-related incidents, emerging trends and make

recommendations for process improvements.

• Ensure that all alerts and cases are handled in an efficient and timely manner.
• Regularly exercise discretion and independent judgment in the performance of essential job

functions.

• Provide cross-functional support to internal operational and support teams by response to

internal messaging systems, transfer of phone calls, or providing input on transaction decisions

escalated for fraud review.

• Effectively communicate with clients and operational teams, while maintaining response times

within our standard Service Level Agreement timeframes.

• Other duties as assigned

QUALIFICATIONS

• Some college, with preference for Business, Criminal Justice, or Finance-Related

Concentration Preferred But Not Required.

• At least 3 years of experience in fraud detection, investigation or a related field.
• Familiarity with other fraud detection tools and platforms (Verafin, DataVisor) preferred

but not required.

• Past experience working in a financial institution or in a fintech environment.
• Fraud certification desired.
• Understand assignments and complete work independently without requests for repeated

direction.

• Understand basic process flows and upstream & downstream impacts.
• Require limited manager intervention between assignment and delivery.
• Recognize, own and learn from mistakes.
• Open minded and adaptable to new ideas in a changing environment.
• Exceptional attention to detail.
• Comfortable navigating multiple systems and applications, utilizing resources to solve

routine challenges.

• Ability to multi-task and to function efficiently in a high volume, fast paced, deadline

oriented environment.

• Diligent time management, prioritization and analytical skills.
• Team building, interpersonal, and relationship building skills.
• Proven strong verbal/written communication and interpersonal skills.
• Ability to handle complex situations requiring analysis or research while using

independent judgment.

• Ability to identify issues and demonstrate analytical, research and problem resolution

skills.

• Existing knowledge of banking policies, procedures, government regulations.
• Excellent customer service skills and ability to handle routine/occasional customer service

inquiries independently.

• Proficient in Microsoft Office applications.
• Ability to work with minimal supervision in decision making.
• Contributor to team success.

HOURS

9-6pm EST M-F

BENEFITS:

• Annual Cash Bonus and Equity Options commensurate with the role level and experience.
• Fully Remote.
• 401(k) plan.
• Insurance – Health, Dental, and Vision.
• Time Off

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let’s Go!

Due to operational demand, you will be required to work around one in six Sundays and five in six Saturdays.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

Each year, we make billions of deliveries possible. Whatever the weather, come rain or shine, we show up. Because for us, its personal. For every person, from every walk of life, we deliver. From exam results and tax returns, to wedding invites or online purchases. You could be part of it. Part of the fabric of the nation, bringing trust to the doorstep. A Postie. Delivering for your local community, because you care about the people. The excited faces that open front doors and the small businesses run from bedrooms. Its a physical job but it keeps you fit. Interested? Join us and make a difference to the place you call home.

A Bit About You

• Upbeat, independent and self-motivated
• Organised, punctual and ready to deliver great customer service
• Think of yourself as a people-person and a friendly face in the community
• Happy walking for long periods and working outside in any weather
• Has a strong sense of community and takes pride in what you do
• Has a full UK manual driving licence with no more than 6 penalty points

What We Do For You

To deliver on our ambition we want the best and thats why were delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• A guaranteed hourly rate of 13.06p/h (paid monthly and adjusted to your working hours).
• Paid overtime, with an enhanced rate of x1.25 for any hours worked over 40 hours a week.
• 22.5 days holiday, rising with length of service (adjusted to your working hours if below 40 hours a week).
• Full uniform provided
• Company pension scheme with competitive contribution rates
• Lots of opportunity to develop a career, including our trainee manager roles and Apprentice Schemes
• Excellent family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Your Wellbeing – you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
• Free stamps at Christmas

Please note: For candidate search purposes, roles offering between 35-40 hours per week are listed as full-time. However, any role under 40 hours per week will be classified as part-time in the employment contract.

Time to apply

Ready to become a Postie and deliver for the people in your local community? Hit the apply button now. If your application is successful, the first step will be to invite you to an interview, so please expect an update from one of our recruiters shortly.

Please click here, which will take you to the Information Checklist which lists the acceptable documents. In addition, please also view the Health Matrix, as this provides details of health-related elements you may need to consider.

Please ensure your contact details are up to date when submitting your application.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Misin

Brindar soporte integral al Gestor Acadmico, docentes y estudiantes durante el proceso acadmico de los diferentes cursos y/o programas de Educacin Continua, asegurando el uso adecuado de plataformas virtuales. Asimismo, contribuir de manera proactiva al mejoramiento de la experiencia acadmica y al fortalecimiento del posicionamiento competitivo de la Escuela de Postgrado en el mercado educativo.

Funciones

• Gestionar la inscripcin, habilitacin y asignacin de alumnos y docentes en el sistema.
• Solicitar la creacin y habilitacin de plataformas virtuales para cada curso.
• Brindar soporte en el uso de plataformas virtuales a docentes y estudiantes.
• Publicar recursos y materiales educativos en las plataformas virtuales.
• Realizar inducciones y acompaamiento sobre el uso de herramientas virtuales.
• Elaborar y gestionar documentos acadmicos como actas de notas, registros de asistencia y otros documentos administrativos.
• Dar seguimiento a solicitudes, incidencias y encuestas de satisfaccin de estudiantes y docentes.
• Apoyar en la gestin de recibos por honorarios y seguimiento de pagos a docentes.
• Coordinar con el rea de virtualizacin el seguimiento a docentes encargados de elaborar materiales educativos.
• Otras funciones relacionadas al puesto asignadas por el superior inmediato.

Requisitos

• Egresado tcnico o universitario en Administracin, Ciencias de la Comunicacin, Educacin, Ingeniera Industrial o carreras afines.
• Mnimo 1 ao de experiencia como practicante o asistente administrativo en el sector educacin.
• Conocimiento de Ofimtica a nivel intermedio.
• Conocimiento de ingls a nivel bsico.
• Competencias en planificacin y organizacin, comunicacin efectiva, adaptabilidad y orientacin al cliente.
• Modalidad de Trabajo: Hibrida
• Horario de trabajo: 48 horas semanales de Lunes a Sbado

QU TE OFRECEMOS?

• Remuneracin por encima del mercado con todos los beneficios de ley.
• Oportunidad de desarrollo profesional en una institucin lder en educacin superior.
• Participacin en un entorno acadmico dinmico e innovador.
• Aprendizaje continuo y fortalecimiento de competencias profesionales.
• Excelente clima laboral y trabajo colaborativo.
• Participacin activa en procesos de mejora de la experiencia estudiantil.

City of New Westminster

Region

British Columbia

Application Deadline

June 14, 2026 before 23:30

Type

One full-time and one auxiliary position

Category

Public works & operations

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Contact

Email: hr@newwestcity.ca

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Overview

Since 2012, Happily has helped world-positive organizations design, launch, and produce ambitious events, experiential campaigns, and community programs through a global network of creative and production talent assembled by our proprietary software.

The Director of Operations reports to the CEO and sits at the center of Happilys operating system. This person turns company priorities into clear plans, aligns teams around the roadmap, owns pitch and proposal operations, manages goals and dashboards, improves internal systems, and ensures the company follows through.

This is a high-context, high-accountability individual contributor leadership role to start, with the potential to manage operations, systems, or people operations support as the company scales. It is designed for someone who can bring structure to ambiguity, move work across teams, and make sure the business is not just busy, but actually progressing.

Responsibilities

Operational Management

Own the operating rhythm that keeps Happily focused, accountable and moving against company priorities.

• Translate leadership priorities into clear owners, timelines and weekly next steps.

• Maintain the company operating roadmap across sales, product, client services, growth and internal systems.

• Track progress against goals and flag what is stuck, late, blocked, or no longer relevant.

• Support the sales team by tracking pipeline performance, proposal activity, conversion rates, deal size, timing, and bottlenecks.

• Help translate qualified opportunities into clear scopes, timelines, staffing plans, and budget assumptions.

• Pressure-test whether proposed scopes are operationally realistic, properly resourced, and aligned with company priorities.

• Run weekly goal reviews, leadership check-ins, and internal operating meetings.

• Identify operational risks and create practical systems to improve accountability, follow through and decision making.

• Coordinate legal and compliance workflows related to contracts, disputes, equity administration, and business operations.

Systems & Technology

Build and improve the internal systems, dashboards, and tools that make the company easier to run and scale.

• Own company dashboards across sales, revenue, marketplace performance, delivery, product usage and team goals.

• Build and maintain KPI reporting in Happily, Hubspot, Google, and other internal systems.

• Partners with product, engineering, and growth teams to connect product priorities to revenue, customer needs and operational efficiency.

• Translate business needs into product requirements, workflows, and implementation plans.

• Support rollout plans for new features, internal tools, client-facing systems and operational improvements.

• Create and maintain SOPs, templates, planning tools, and internal handoff documents for recurring workflows.

• Leverage AI tools and no-code platforms to enhance company-wide productivity.

• Ensure key systems have clear owners, clean data, and useful reporting.

• Develop, document, and refine internal and client service delivery systems to improve consistency, scalability, and efficiency.

Strategic Planning & Reporting

Help the CEO translate company strategy into clear reporting, planning materials, and leadership-level decisions.

• Monitor company performance against key metrics and recommend adjustments as needed.

• Prepare internal leadership updates, stakeholder reports, and quarterly planning materials.

• Maintain a clear view of active initiatives, product priorities, sales priorities, and operational tradeoffs.

• Support quarterly and annual planning by identifying risks, resources gaps and decisions needed from leadership.

• Track competitor, market, and customer insights to inform planning, positioning, product priorities, and operational decisions.

People Operations & HR

Own the administrative and process side of people operations so recruiting, onboarding, offboarding, reviews, and team issues do not fall back on the CEO. This person is not expected to be a full HR executive, but they are expected to own the operational administration and follow-through of people processes.

• Manage recruiting workflows, job postings, candidate tracking, interviews and hiring logistics.

• Support offer letters, onboarding plans, contractor agreements, offboarding checklists, and employee records.

• Oversee performance review cycles, compensation updates, bonuses, and role changes.

• Escalate team issues appropriately and help managers document role clarity, performance expectations, and improvement plans.

Success Metrics

This role will be measured by whether the company becomes clearer, faster, and more accountable.

Key outcomes include:

• Company priorities are translated into a visible roadmap.

• Teams know their goals and what they are accountable for each week.

• Dashboards show the real state of the business.

• Product priorities connect directly to revenue, customer needs, and operational efficiency.

• SOPs reduce repeated questions and one-off founder explanations.

• Delivery handoffs, support workflows, and client/freelancer issue resolution are clearer, faster, and better documented.

• Hiring, onboarding, offboarding, and performance processes are organized and consistently managed.

• Leadership can see what is working, what is stuck, and what needs attention.

Required Experience

• 7+ years of experience in operations, business operations, project management, consulting, chief of staff, product operations, or a related role.

• Experience working directly with a CEO, founder, or executive team.

• Proven ability to translate strategic priorities into clear plans, owners, timelines, and measurable goals.

• Strong experience managing cross-functional projects across multiple teams.

• Experience building dashboards, KPI reports, and operating systems.

• Experience working with product, engineering, sales, growth, finance, and client delivery teams to align priorities and execute cross-functional roadmaps.

• Experience with product operations, roadmap management, SOPs, or internal knowledge systems.

• Strong technical aptitude and ability to learn new tools quickly.

• Experience with tools such as HubSpot, Google Workspace, Figma, Airtable, Notion, Slack, QuickBooks, AI tools, or no-code platforms.

• Excellent written communication and documentation skills.

• High judgment, discretion, and emotional intelligence when handling sensitive team or business issues.

• Ability to operate independently in a remote, fast-moving, globally distributed company.

Preferred Experience

• Experience in a startup, marketplace, agency, events, production, media, or creative services business.

• MBA or equivalent business/operations training

• Experience managing recruiting or people operations workflows.

• Experience supporting sales operations, proposal workflows, scope development, or client-facing business development processes.

Key Attributes

• Highly organized and allergic to loose ends.

• Personable, emotionally intelligent, and able to build trust quickly across teams.

• Clear, direct, and calm under pressure.

• Comfortable managing up, across, and down.

• Adaptable and resourceful in fast-changing environments.

• Able to quickly learn new systems, tools, and business models.

• Able to turn ambiguity into structure, clarity, and follow-through.

• Strong enough to hold people accountable without creating unnecessary drama.

• Systems-minded, but practical.

• Strong technical writer for documentation, workflows, and system design.

• Comfortable with both strategic work and unglamorous operational details.

• Curious about organizational systems, the events industry, and how great service businesses scale.

• Excited by the idea of helping a founder-led company become more scalable, measurable, and less dependent on founder intervention.

If you think youd enjoy working together, drop your details below.

Wed love to learn more about you and stay in touch for future opportunities.