Remote Jobs (Work From Home)

We are seeking an Entry-Level Administrative Assistant to support our remote operations by handling essential administrative tasks and maintaining organized systems. This role is ideal for individuals who are detail-oriented, reliable, and enjoy working with structured processes in a digital environment.

In this position, you will assist with data management, task coordination, and general administrative support to ensure daily operations run smoothly. Your ability to stay organized, follow instructions, and manage routine tasks accurately will contribute to overall team efficiency and workflow consistency.

What Youll Be Doing:

• Perform data entry and maintain accurate records across internal systems
• Update spreadsheets, trackers, and documentation regularly
• Organize digital files and ensure information is easy to access
• Assist with scheduling, task coordination, and administrative workflows
• Monitor and follow up on assigned tasks to ensure completion
• Support internal teams by maintaining structured and up-to-date information
• Identify and flag missing or inconsistent data for correction
• Maintain clear and professional written communication

What Were Looking For:

• Strong attention to detail and accuracy
• Good organizational and time management skills
• Ability to follow instructions and structured workflows
• Basic familiarity with tools like Google Sheets or Microsoft Excel
• Clear written communication skills
• Ability to manage repetitive tasks with consistency
• Self-motivated and able to work independently in a remote environment
• No prior experience required training will be provided

Tools & Work Environment:

• Spreadsheets (Google Sheets / Excel)
• Internal tracking and documentation systems
• Email and communication platforms
• Remote collaboration tools (chat and video calls)

Benefits:

• Competitive entry-level compensation
• Flexible remote working schedule
• Structured onboarding and training support
• Opportunities for career growth in administration and operations
• Performance-based incentives
• Supportive and collaborative remote team environment
• Access to learning resources and skill development tools

Why Join?

This role offers a strong foundation in administrative support and digital operations. You will gain practical experience in data management, task coordination, and workflow organizationskills that are highly transferable across various career paths.

Keywords:

Administrative assistant Entry-level Remote role Data entry Office support Task coordination Digital organization Spreadsheet skills Work from home Career development

We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. Our culture is grounded in collaboration, accountability, and a strong commitment to execution.

WORK ENVIRONMENT:

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or company events. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred.

POSITION SUMMARY:

The Card Fraud Specialist serves as a critical line of defense in protecting the financial assets and reputation of Nymbus clients. This role is well-suited for a detail-oriented, deadline-driven professional who takes pride in managing complex investigations with accuracy and accountability from open to close.

In this position, you will monitor real-time transaction data and alerts across platforms including Lithic, Fiserv EFT, VisaDPS, Velera, and TransFund, identifying suspicious patterns across a broad spectrum of fraud types, including identity fraud, first-party fraud, account takeover, card-not-present (CNP) fraud, and synthetic identity schemes. You’ll conduct thorough investigations, accurately classify each case, and make sound, well-documented dispute decisions based on investigation findings and applicable card network rules.

A core component of this role is knowing when and where to escalate. The right candidate will assess case facts, identify fraud types, including distinguishing true fraud from first-party misuse and route cases to the appropriate internal team with clear, complete investigation summaries. Strong written and verbal communication skills are essential, as this role involves regular engagement with cardholders, clients, processors, and internal stakeholders across all levels of the organization.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Monitor card transaction activity across platforms (Lithic, Fiserv EFT, VisaDPS, Velera, TransFund) to identify suspicious or high-risk behavior.
• Distinguish between true fraud and first-party misuse, applying the appropriate investigation approach, dispute decision, and escalation path for each.
• Make sound, well-documented dispute decisions based on case findings, fraud classification, and applicable Visa and Mastercard regulations.
• Escalate cases to the appropriate internal teams with thorough summaries, supporting evidence, and a clear recommended course of action.
• Manage the full dispute and chargeback lifecycle, adhering strictly to Visa and Mastercard response timelines and regulatory requirements.
• Assist in general ledger (GL) reconciliation associated with dispute activity and money movement, ensuring accurate accounting of credits, debits, chargebacks, and recoveries across client portfolios.
• Communicate clearly and professionally with cardholders to verify transactions, collect supporting documentation, and explain case outcomes, while carefully assessing credibility as part of the investigation.
• Maintain a structured case management workflow to manage multiple concurrent investigations with accuracy and consistency.
• Produce complete, accurate case documentation at every stage, investigation steps, fraud classification, decisions, communications, and outcomes.
• Contribute to fraud trend reporting and risk insights for internal and client-facing audiences.
• Monitor fraud patterns and emerging schemes to identify opportunities to strengthen detection controls, and draft new or updated rules accordingly.
• Help develop and maintain SOPs, dispute management workflows, and best practice documentation.
• Stay current on Visa/Mastercard rule changes, evolving fraud tactics, and regulatory updates affecting dispute timelines and strategy.

QUALIFICATIONS:

• Exceptional organizational skills with the ability to manage a large volume of concurrent cases accurately and consistently.
• Extreme attention to detail.
• Strong commitment to dispute deadline management.
• Clear, professional communication skills.
• Sound judgment in card fraud and dispute decisioning.
• Solid working knowledge of identity fraud and first-party fraud indicators.
• Familiarity with Visa and Mastercard dispute resolution rules and chargeback processes.
• Experience with card fraud platforms such as Lithic, Fiserv EFT, VisaDPS, Velera, or TransFund preferred.
• Familiarity with general ledger reconciliation and money movement processes related to dispute and chargeback activity is preferred.
• Background in fraud operations, fintech, or financial services preferred.

SCHEDULE:

• Monday – Friday, 9:00 am to 6:00 pm EST
• Rotating Saturdays

SALARY & BENEFITS:

• $50,000 – $55,000 Annual Salary
• Annual Cash Bonus and Equity Options commensurate with the role level and experience
• 100% Remote
• 401(k) plan
• Insurance – Health, Dental and Vision
• Flexible Paid Time Off

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let’s Go!

As our Inside Sales Team Leader, you will lead the team responsible for converting inbound enquiries into qualified appointments for our field sales team. Your work will directly impact new client growth, sales performance, and our geographic expansion across Australia.

You will manage an established team of 68 inside sales representatives based in the Philippines. The team follows up with inbound enquiries, qualifies prospective clients, and schedules phone consultations or in-home visits with our field sales team. Success in this role is measured by the number of appointments booked and downstream sales conversions.

The ideal candidate has experience leading inside sales, SDR, appointment-setting, telemarketing, or call centre teams in a performance-driven environment. This role is best suited to candidates based in Southeast Asia who have experience leading Philippines-based teams and working with companies based in Australia, the United States, or the United Kingdom. Experience living or working as an expatriate is highly desirable. Candidates must be able to work during Australian business hours.

Your Responsibilities

• Develop, train, and coach inside sales representatives

• Conduct regular one-on-one coaching sessions, performance reviews, and sales training sessions

• Monitor and improve key performance indicators, including lead response times, appointment booking rates, and sales conversions

• Collaborate with marketing and field sales teams to improve handoffs

• Become an expert in Australias aged care system, home care funding, and The CareSides service offering so you can effectively coach the team and improve sales

Your Background

• 2+ years of experience managing sales, SDR, BDR, or call centre teams

• Experience coaching sales representatives using KPIs and performance metrics

• Experience managing remote teams

• Strong understanding of consultative selling and buyer psychology

• Excellent verbal and written communication skills

• Ability to analyse data, identify bottlenecks, and improve processes

Payroll Coordinator Remote (TX or GA)

Schedule: MondayFriday, 8:00 AM 4:30 PM

Pay Range: $1820 per hour DOE

Join Our Payroll Team

Northwest Cascade, Home of Honey Bucket, is seeking a detail-oriented Payroll Coordinator to support payroll operations for our growing, employee-owned company. This role is ideal for someone with at least one year of payroll experience who enjoys working with numbers, systems, and processes while providing excellent service to employees and managers.

The successful candidate will be highly organized, accurate, and comfortable handling sensitive employee information in a fast-paced environment.

What You’ll Do

• Process and audit employee payroll and HR data in Paylocity
• Ensure new hire onboarding and employee records are completed accurately
• Enter and review employee status, wage, and deduction changes
• Assist with payroll reporting, billings, reconciliations, and audits
• Respond to Verifications of Employment (VOEs)
• Support benefits administration and employee data maintenance
• Run and distribute recurring payroll reports
• Respond to employee and manager payroll-related inquiries
• Assist with payroll compliance and recordkeeping requirements
• Provide administrative support to the Payroll Team
• Perform other duties and special projects as assigned

Requirements

What We’re Looking For

• Minimum one year of payroll experience
• Experience working in a payroll or HRIS system required; Paylocity experience preferred
• Strong attention to detail and commitment to accuracy
• Intermediate to advanced Excel skills, including formulas, VLOOKUPs, pivot tables, and data analysis
• Ability to maintain confidentiality and handle sensitive information professionally
• Strong organizational and time management skills
• Team-oriented mindset with a willingness to support a variety of payroll and administrative tasks
• Curious and proactive approach to problem-solving and process improvement
• Excellent written and verbal communication skills

What We Offer

• Employer-paid Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Remote Work-from-Home Monthly Stipend
• Paid Time Off
• Tuition Reimbursement
• Full-Time, Year-Round Stability

Why Northwest Cascade, Home of Honey Bucket?

At Northwest Cascade, we believe in developing our people and promoting from within. You’ll join a supportive team where your work directly impacts employees across multiple states and business operations.

• Employee-owned company
• Opportunities for growth and career advancement
• Hands-on payroll training and professional development
• Stable schedule and fully remote work environment
• Collaborative team culture focused on continuous improvement

Our Core Values: Customer Focus. Can Do Attitude. Be Accountable. Commitment.

Equal Opportunity Employer

Northwest Cascade, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where employees of all backgrounds feel respected, valued, and empowered to succeed. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

PI285143795

Fill out a Job Application.

Fill out agreement for a Background Check.

If you have questions, visit our Human Resources page

Deadline Date: Monday 22 June 2026

Requirement: Cyber Operations Management System (COMS) Demonstration

Location: Offsite

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)”. Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: EDC + 4 months. Estimated start date: 15 July 2026 (tentative)

Required Start Date: 15 July 2026 (tentative)

Required Security Clearance: NATO SECRET

SECTION 1 INTRODUCTION

1.1 Background

The NATO Communications and Information Agency (NCIA) is dedicated to acquiring, deploying, and defending communication systems for NATO’s political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO’s technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of this mission, NCIA requires specialized advisory services to enhance its interim workforce capacity.

The Cyber Operations Management System (COMS) demonstration is a high priority task which aims at:

• Building a mock-up environment on the NATO Software Factory to replicate the functionalities that exist in the operational version of COMS today.
• Capturing the requirements and demonstrating to industry the functionalities of the current capabilities by demonstrating on the mock-up environment.

COMS operates on the NCSC NROP and NCSC NSOP CIS and is accessible from NATO-wide stakeholders from their respective low-side and high-side environments. COMS supports Cyber Incident Response and Defensive Cyber Operations and is therefore a critical component of the NATO Cyber Security Centre (NCSC) today and the NATO Integrated Cyber Defence Centre (NICC) tomorrow.

1.2 Scope of Work

The purpose of this Statement of Work (SOW) is to acquire contractor support to build a mock-up environment of the current COMS NR and COMS NS. Based on the mock-up of the environment, the contractor shall identify and capture the requirements of what COMS is able to deliver today in a video demo to be presented at a planned industry engagement day.

SECTION 2 PERFORMANCE REQUIREMENTS

2.1 Deliverable D1: Mock-up of COMS NR/NS Environment on the NATO Software Factory

The contractor shall build a mock-up environment that simulates what is doable today on COMS NR and COMS NS, including the relation between Atlassian JIRA, Atlassian Confluence, and all plugins currently installed on the production environment. It will notably replicate all Jira processes supporting the execution of the DEFEND branch missions, as well as all other supporting Jira processes (including but not limited to ‘STAGIL assets’ projects). It will also replicate the mechanism allowing low-side workflows tracking from the high-side with the associated hand-over/take-over mechanism, the dynamic wiki page publications based on Jira issues changes, and the use of dynamic page templates (scaffolding/reporting-based).

Acceptance Criteria D1

All existing processes at the first day of Contract Award on COMS (Jira) NR and COMS (Jira) NS are replicated on the mock-up environment. All data-types used for any of these processes have corresponding mock-up data implemented that will allow at least 10 different instances of each process to be run without using the same data twice. Any Confluence space and pages used in support of these processes must also exist on the mock-up environment, including dynamic elements, labelling, and all plugins as on production. The simulation of the Data diode and the replication mechanism must be implemented.

Due Date: 60 days from Base Period EDC

Payment Milestone: 40% of contract value. After deliverable completion and signed Delivery Acceptance Sheet (DAS).

2.2 Deliverable D2: Identification and Documentation of the COMS Requirements

Based on the mock-up environment established in D1, the contractor shall identify and capture the functional and non-functional requirements of what COMS is able to deliver today into a NATO AQAP conforming format that is readable and unambiguously understandable by a third-party company having no prior knowledge of NCSC, NCIA, or NATO. The requirements shall be organized in logical groups to facilitate the production of a video in D3. The requirements shall be written such that a third party could recreate, using one or multiple technical capabilities, a solution that would satisfy the identified requirements. The requirements will be captured within the COMS Confluence environment until final review is agreed. The final deliverable will be in Word document format.

Acceptance Criteria D2

The requirements shall meet the following principles: each must be unique, testable, verifiable, unambiguous, traceable, and necessary in accordance with the relevant NATO AQAP.

Due Date: 45 days from Base Period EDC

Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.

2.3 Deliverable D3: Creation of a Video Demonstrating the Identified Requirements in D2

The contractor shall produce a recorded video introducing what COMS is today, and going through the different requirements captured in D2. The requirements document shall identify the timestamp in the video at which each requirement is being presented. The video in D3 and the requirements in D2 will be made available to industry as part of pre-solicitation industry engagements.

The video shall be securely hosted by the contractor. A copy shall be delivered to NCIA. The video shall remain available on the contractor-hosted platform, and as per D4, for a duration of contract end plus 2 months.

Acceptance Criteria D3

The video shall be endorsed by NCIA. Minimum resolution: 1920x1080p using H.264/AVC encoding. Supporting audio shall be a minimum of 44 kHz. The narrator must have STANAG 6001 Speaking skills of level 4 minimum. The content of the material shall meet or exceed ISO 40180, and cover all requirements identified and endorsed in D2.

Due Date: 70 days from Base Period EDC

Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.

2.4 Deliverable D4: Demonstration of the COMS Mock-up Environment

The contractor shall present a live demo of the COMS mock-up environment as part of an industry engagement day organized by NCIA. The demo will take place online. The live demo shall cover the points of the video in D3, with an authorized level of interaction (questions from industry). The Q&A session may be organized at the end of or during the demo, as best determined by the contractor.

NCIA is responsible for inviting industry and setting the date of the demo. The contractor shall ensure availability and full working condition of the environment at the time of the demo. Depending on the risk of non-availability, an alternate date may be set by common agreement between NCIA and the contractor. NCIA will be present during the demo to answer questions.

Acceptance Criteria D4

The live demo occurred and all invited industry members who confirmed attendance were able to attend. No disruption of video or audio of more than 5 seconds, and no dropping of participant connections caused by the contractor, occurred.

Due Date: 100 days from Base Period EDC

Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.

SECTION 3 CONTRACTOR QUALIFICATIONS

3.1 Contractor Experience

[See Requirements]

3.2 Personnel Requirements

The Contractor shall determine and provide the appropriate number and composition of personnel possessing the necessary qualifications, skills, and experience to successfully fulfil all requirements of this effort, taking into consideration the very tight delivery timeline. NCIA expects 3 persons to work on this SOW to meet the deadlines. The Contractor shall ensure that the proposed team is capable of delivering high-quality, timely, and fully compliant deliverables as specified in this SOW.

Only the company’s project manager must hold a NATO SECRET security clearance, necessary to access the production environment. Other contractor staff must be authorized at NATO RESTRICTED level.

The work shall be executed fully at the contractor’s facilities.

SECTION 4 PROJECT MILESTONES AND DELIVERABLES

Deliverable D1: Mock-up of COMS NR/NS environment on the NATO Software Factory. Due: 60 days from Base Period EDC. Payment: 40% of contract value.

Deliverable D2: Identification and documentation of the COMS requirements. Due: 45 days from Base Period EDC. Payment: 20% of contract value.

Deliverable D3: Creation of a video demonstrating the identified requirements in D2. Due: 70 days from Base Period EDC. Payment: 20% of contract value.

Deliverable D4: Demonstration to selected industry members of the COMS mock-up environment. Due: 100 days from Base Period EDC. Payment: 20% of contract value.

Payment is dependent upon successful acceptance of each deliverable and the signed Delivery Acceptance Sheet (DAS). Invoices shall be accompanied by the DAS, signed by the contractor and the NCIA POC.

SECTION 5 COORDINATION AND REPORTING

Reporting mechanisms will be defined during the kick-off meeting.

SECTION 6 SCHEDULE

The Task Order will be effective immediately after contract signature. The estimated starting date is 15 July 2026 (tentative), with a period of performance of EDC + 4 months.

SECTION 7 TRAVEL

There is no travel expected. Exceptionally, if any travel is required, costs are considered to be included in the overall contract price and will not be reimbursed separately.

SECTION 8 PURCHASER-FURNISHED INFORMATION AND RESOURCES

• NCIA to fund the access to the NATO Software Factory.
• NCIA to deliver the laptops necessary to access the NATO Software Factory (maximum 3 laptops).
• NCIA to provide technical support (1 hour per working day) to assist the contractor in delivering on scope, time, schedule, and expected quality.

3. CONTRACTOR QUALIFICATIONS

Required Experience and Skills

• Excellent knowledge (5+ years) of Atlassian JIRA Datacenter administration.
• Excellent knowledge (5+ years) of Atlassian Confluence Datacenter administration.
• Prior experience working on the NCIA COMS Environment.
• Excellent knowledge in scripting languages (e.g., Bash, Python) for automation and customization tasks.
• Excellent knowledge in deploying solutions on Microsoft Azure environments.
• Excellent knowledge of Java, Groovy, and ScriptRunner.
• Strong experience in dynamic content management and integration between Atlassian JIRA and Confluence.
• Strong experience in managing metadata in Atlassian Confluence, Office and PDF documents, and Microsoft SharePoint.
• Strong understanding of the inner workings of Atlassian JIRA and Confluence instances, including at database level.
• Experience with the management of Linux servers (preferably RedHat).
• NATO SECRET security clearance required for the project manager. NATO RESTRICTED authorization required for all other contractor personnel.

BusPlanner is hiring an Events Coordinator to support our Events team with the logistics, planning, and marketing behind our presence at conferences, trade shows, webinars, and user events across North America. This is a fully remote role based in Pakistan, ideal for someone who is exceptionally organized, an excellent communicator, and energized by keeping many moving parts on track at once.

You’ll work closely with our Events Team Lead as the operational backbone of our event calendar, owning timelines, coordinating vendors and registrations, and helping promote each event before, during, and after it happens. When our events run flawlessly, it’s because someone like you made sure every detail was handled.

This role is based in Pakistan but works Eastern Time (EST) business hours to stay closely aligned with our North American Events team. You should be comfortable working a North American schedule, which falls during the evening and overnight in Pakistan. No travel is required; this is a behind-the-scenes role that keeps our events running from anywhere.

Why BusPlanner?

BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations through our intuitive, easy-to-use platform.

BusPlanner’s product suite is trusted by school districts across North America and is rapidly expanding in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), and Guilford (North Carolina), among many others. BusPlanner has a long history of serving the education market and is well positioned to further penetrate the US market in the coming years.

BusPlanner’s leadership team consists of seasoned entrepreneurs with significant experience building and growing successful software businesses, including (i) FieldEdge, a leading provider of software for the field services market, which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap, a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley.

As a successful Events Coordinator, you will:

• Coordinate the logistics for conferences, trade shows, VIP dinners, webinars, and user events, including venues, hotels, catering, travel, shipping, and on-site materials.
• Own the event calendar and project timelines, building run-of-show schedules, task lists, and deadlines, and keeping every workstream on track.
• Manage attendee workflows, including invitations, registrations, RSVPs, and guest lists, keeping all data clean and current.
• Liaise with vendors, venues, and partners across time zones, gathering quotes, tracking deliverables, and confirming details.
• Coordinate booth materials, signage, giveaways, and shipping so nothing is missing on event day.
• Support event marketing by drafting and scheduling email invitations, helping build registration and landing pages, promoting on social channels, and managing post-event follow-up.
• Track budgets, process invoices, and reconcile event expenses.
• Capture and report event metrics such as attendance and leads, and ensure leads flow into our CRM.
• Provide responsive remote support before and during live events, anticipating needs before they become problems.

You Should Apply If:

• You are exceptionally organized: you keep many events, deadlines, and details on track at once without ever dropping a ball. This is the single most important quality we are hiring for.
• You are a strong communicator: your written and verbal English is clear, professional, and proactive.
• You move with urgency: you prioritize quickly and keep work progressing under deadline pressure.
• You take ownership: you follow up proactively and close loops without being chased.
• You are tech-savvy: you are confident in Microsoft Office (especially PowerPoint, Excel, and Word) and comfortable using AI tools like Claude to work faster and produce better results.

You Should Not Apply If:

• You prefer a slow pace or rigid, step-by-step processes with little variety from day to day.
• You are uncomfortable juggling multiple events and competing deadlines at the same time.
• You struggle to communicate clearly in writing with colleagues across time zones.
• You are not comfortable taking ownership, following up proactively, or working with some ambiguity.
• You are not interested in learning about a new industry like K-12 student transportation.
• You are unable to work Eastern Time (EST) hours from Pakistan, which means an evening and overnight schedule.

• 2+ years in events coordination, marketing coordination, project coordination, or a comparable role.
• A high degree of organization and meticulous attention to detail, with a proven ability to manage multiple events and deadlines simultaneously.
• Excellent written and verbal English communication skills.
• Strong proficiency with Microsoft Office, especially PowerPoint, Excel, and Word.
• Familiarity with AI tools like Claude, and the initiative to use them in day-to-day work.
• Ability to work Eastern Time (EST) business hours while based in Pakistan, staying aligned with a North American team.
• Experience supporting trade shows, conferences, or large-scale events is a plus.
• Familiarity with CRM and marketing tools such as Outreach and webinar platforms is a plus.

Gritter Francona is seeking an IT Asset Management Program Manager to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the primary client-facing lead and will oversee the successful delivery of program management support for an enterprise ITAM effort focused on strengthening asset accountability, lifecycle management, governance, reporting, and operational visibility.

The Program Manager will coordinate directly with government program leadership, manage project execution, monitor schedules and deliverables, oversee risk and issue management, and ensure clear communication across stakeholders. The ideal candidate has experience leading federal IT programs, managing complex deliverables, and supporting structured governance, compliance, and reporting activities in a mission-focused environment.

• Serve as the primary client-facing lead for day-to-day program execution and coordination with government stakeholders.
• Manage delivery of program management support activities, including project planning, schedule management, risk and issue tracking, status reporting, and stakeholder communications.
• Oversee development, maintenance, and delivery of key project artifacts, including project management plans, work breakdown structures, program schedules, risk registers, communication plans, status reports, and meeting materials.
• Coordinate across project team members to ensure deliverables are accurate, timely, complete, and aligned with client expectations.
• Monitor project performance against approved plans, milestones, and deliverable schedules; identify deviations and recommend corrective actions.
• Lead recurring meetings, briefings, and working sessions with government and contractor stakeholders.
• Support ITAM governance, policy, strategic planning, and program management activities across hardware asset management and software asset management workstreams.
• Maintain visibility into program risks, issues, dependencies, action items, and decision points.
• Ensure project documentation is organized, accessible, and maintained in accordance with client requirements.
• Support audit readiness, compliance reviews, data calls, and leadership reporting as needed.
• Promote consistent communication, accountability, and transparency across the project team.

Required Qualifications

• Bachelors degree.
• Minimum of 8 years of relevant experience.
• Experience managing federal IT, program management, or management consulting projects.
• Experience leading client-facing project delivery, including schedule, risk, issue, action item, and deliverable management.
• Strong written and verbal communication skills, including the ability to prepare executive-level briefings, reports, and project documentation.
• Experience coordinating cross-functional teams and managing multiple concurrent priorities.
• Ability to work effectively with government stakeholders, technical teams, analysts, and subject matter experts.
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Project.
• U.S. citizenship required.

Preferred Qualifications

• PMP certification.
• Lean Six Sigma experience.
• Experience supporting IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, or enterprise IT operations.
• Experience supporting Department of Veterans Affairs or other federal civilian agency programs.
• Familiarity with federal IT governance, compliance, audit readiness, and reporting requirements.
• Experience developing or managing project management plans, integrated schedules, risk registers, stakeholder communication plans, and monthly status reports.
• Experience working in remote delivery environments with geographically dispersed teams.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development