Remote Jobs (Work From Home)

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Remote Jobs (Work From Home)

FIXD Automotive: Client Success Manager – Enterprise Accounts

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Headquarters: Atlanta, Georgia, United States

URL: http://www.fixdapp.com

About FIXD & AppraisalPRO:

FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver’s car and communicates via Bluetooth to the FIXD app.

AppraisalPRO is FIXD’s B2B product that helps dealerships during the vehicle appraisal process. We detect any problems with trade-in vehicles, provide estimated reconditioning costs for a vehicle, a consumer-facing condition report for use in negotiations, and a comprehensive analytics platform. We integrate with dealers’ inventory management systems, like vAuto, to make appraisals fast and simple.

On-Target Earnings (OTE) for this role is $80,000 to $100,000

Job Description:

AppraisalPRO’s Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.

Role

  • Onboard dealership customers to AppraisalPRO and conduct initial training
  • Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
  • Proactively provide support by actively monitoring product usage to identify red flags
  • Influence and build rapport with key decision-makers in order to become their trusted advisor
  • Secure referrals to other potential dealership customers from existing customers
  • Understand customer needs and pitch other AppraisalPRO products that coudl fill those needs
  • Present recommendations on platform and user experience improvements to our Product and Engineering team

Requirements

Qualifications

  • The ability to quickly build relationships and trust
  • Excellent interpersonal skills
  • Strong communicator who can present and write well, extremely responsive
  • Ability to multitask and prioritize
  • Passion for providing top-notch customer service

Plus

  • Experience in the Franchise Dealership industry

Benefits

  • Health Care Plan (Medical, Dental & Vision) for you and your family
  • 401k – 5% match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Free Food & Snacks

To apply: https://weworkremotely.com/remote-jobs/fixd-automotive-client-success-manager-enterprise-accounts

Remote Jobs (Work From Home)

Social Discovery Group: Senior CRM Manager

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Headquarters: Serbia / Georgia / Cyprus / Armenia

URL: http://socialdiscoverygroup.com

Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection – transforming virtual intimacy into the new normal. SDGs products redefine the way people interact and connect with one another.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.

We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.

Were proud to be a two-time Great Place to Work winner (USA & Japan, 20242025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for a Senior CRM Manager to join our team!

Your main tasks will be:

  • Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics.
  • Create business specifications with measured potential business effects.
  • Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.).
  • Analyze the results of the conducted experiments.
  • Taking ownership of one of the business’s most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.).
  • Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts.
  • Initiating improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals.

We expect from you:

  • Experienced with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, Any BI-systems
  • Understanding the main CRM metrics: OR, CR, CTOR, retention rate, churn rate, unsub rate etc.
  • High level of knowledge and experience working with key business metrics: revenue, ARPPU, LTV etc.
  • Strong command of both Russian and English (B2+) is a must.
  • Experience with SQL would be a plus

What do we offer:

  • REMOTE OPPORTUNITY to work full-time;
  • The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctors fees for yourself and close relatives (spouse, children);
  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now!

To apply: https://weworkremotely.com/remote-jobs/social-discovery-group-senior-crm-manager

Remote Jobs (Work From Home)

Veeva Systems: Senior Consultant – CRM Data Software

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Headquarters: Massachusetts – Boston

URL: http://veeva.com

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Consultant for Veeva Systems Align product that is part of the Veeva Vault CRM Suite you will have a unique level of agency and ownership in global projects with embedded AI capabilities. You will participate and lead in business processes due diligence, design, creation, and documentation of end-user requirements of new and/or existing customer application implementation projects working with pharma and medical devices organizations. This role is focused on delivering excellence with Veeva Systems that is leading next-generation technology for the Life Sciences industry.

What You’ll Do

  • The role is a mix of project management, analysis, and technical product work with advance configurations
  • Must have a proven track record meeting with senior management and executives as the subject matter expert
  • Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
  • Develop subject matter expertise on the Life Sciences industry and the Veeva solutions
  • Mentor and develop team members as a senior on the team we are expecting that you are a leader – both to customers and internal teams
  • Grow the capabilities of the team, develop best practices, and accelerators

Requirements

  • 8+ years of experience in either Technology Consulting with Commercial Life Sciences OR Pharma Commercial Operations Sales Planning experiences
  • Hands-on experience with data management and/or process analysis. Typically, very skilled with MS Excel for smaller data sets and MS Access or SQL for larger datasets
  • Able to travel up to 20% of the time for customer and internal needs

Nice to Have

  • 3+ years of CRM experience in Life Sciences
  • MDM product knowledge and experience
  • Knowledge and applicable work experience in the Pharmaceutical/Life Sciences industry
  • Business knowledge for sales and marketing territory alignments and sales cycle planning
  • Exposure to the following technical disciplines: Web Services, ETL, SQL

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group’s Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $80,000 – $125,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at[emailprotected].

To apply: https://weworkremotely.com/remote-jobs/veeva-systems-senior-consultant-crm-data-software

Remote Jobs (Work From Home)

Abbott: Clinical Specialist, CRM – Mobile, AL

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Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. Youll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelors degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Mobile, AL in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What Youll Work On

Under general direction, the Cardiac RM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to CRM Sales Representatives.

Required Qualifications

  • Bachelors degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
  • A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is

$61,300.00 $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 20 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-clinical-specialist-crm-mobile-al

Remote Jobs (Work From Home)

Prodware Group: International Direct Sales Representative

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Headquarters: Tbilisi, Georgia

URL: http://prodwaregroup.com

Overview

At Prodware, our core values – Passion, Audacity, and Trust – guide everything we do. We foster a collaborative and innovative environment where talented people can grow, take on new challenges, and make a meaningful impact.

What We Offer

  • An international and collaborative work environment
  • Opportunities for learning, professional development, and Microsoft certifications
  • Participation in exciting local and international projects
  • Clear career growth opportunities
  • Competitive compensation and benefits package
  • Health insurance and wellness initiatives
  • Flexible working arrangements
  • A culture that values innovation, teamwork, and continuous improvement

Join Prodware and become part of a team that helps organizations transform, innovate, and succeed in a rapidly changing digital world.

For more information, visit:

Homepage | Prodware Georgia | Digital transformation leader (prodwaregroup.com)

Prodware: Overview | LinkedIn

Prodware Georgiais an equal opportunity employer.

Prodware Georgiaprovides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law

Responsibilities

As an International Direct Sales Representative, you will contribute to the expansion of Prodwares business across multiple European markets. Acting as a bridge between customer needs and Prodwares expertise, you will help identify growth opportunities, strengthen customer engagement and support the development of long-term business relationships.

This role offers an excellent opportunity for an ambitious early-career professional who is interested in technology, innovation and consultative sales. Working alongside experienced sales, presales and delivery teams, you will progressively develop the skills, knowledge and confidence required to take ownership of customer conversations, opportunities and commercial initiatives.

In this role, you will contribute to:

  • Expanding Prodwares network of prospects and customers across strategic markets.
  • Strengthening and developing existing customer relationships.
  • Identifying business challenges and aligning them with relevant expertise, services and solutions.
  • Supporting customer-facing initiatives such as events, webinars, presentations and commercial campaigns.
  • Building pipeline and creating opportunities that contribute to Prodware’s growth objectives.

Areas of Responsibility

  • Research and identify potential customers across selected European markets;
  • Conduct outbound prospecting through email, phone, LinkedIn, events, and other engagement channels;
  • Qualify leads and generate opportunities for the sales team;
  • Build and maintain a pipeline of prospective customers using CRM tools;
  • Support customer meetings, presentations, webinars, and commercial initiatives;
  • Develop an understanding of customer business challenges and Prodware’s solutions;
  • Collaborate with Sales, Marketing, Presales, and Delivery teams to support commercial activities;
  • Maintain accurate records of customer interactions, opportunities, and follow-up actions within CRM systems;
  • Assist with marketing campaigns, lead follow-up, and business development activities;
  • Monitor market trends and share relevant insights with the commercial team;
  • Continuously develop knowledge of Microsoft technologies, digital transformation, and Prodware’s service portfolio;
  • Leverage CRM, AI, and digital tools to improve productivity and customer engagement.

Qualifications

Requirements

  • Bachelor’s or Master’s degree in Business, Sales, Marketing, Communication, Information Technology, Economics, Business Engineering, or a related field;
  • Early-career profile with a strong interest in business development and customer engagement;
  • A first successful internship, traineeship or professional experience in B2B sales, inside sales, business development, account management, customer success or another customer-facing commercial role is considered an advantage;
  • Exposure to lead generation, prospecting activities or customer relationship management is a plus;
  • Experience working with CRM platforms is beneficial but not mandatory;
  • Professional proficiency in English is mandator (Additional European languages are highly valued and may provide opportunities to support broader international market development).

To apply: https://weworkremotely.com/remote-jobs/prodware-group-international-direct-sales-representative

Remote Jobs (Work From Home)

Evolve Peptides: Operations Support Specialist

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Headquarters: Casper, Wyoming, USA

URL: https://evolvepeptides.com/

Evolve Peptides is a US-based e-commerce company supplying research peptides to researchers and laboratories across the United States. Every batch is third-party tested, orders ship same day from our fulfillment center in Florida, and the whole operation runs on a small, fast-moving remote team.

We are hiring an Operations Support Specialist to keep orders, inventory, customer chats and automations running smoothly every day. You will work directly with the founders and our operations team.

The basics

  • Pay: $12 USD per hour
  • Hours: Full-time, 40 hours per week, Monday to Friday, US Eastern business hours (9-5)
  • Engagement: Independent contractor, long-term
  • Location: Fully remote. We are only considering candidates based in South Africa, Latin America, or Eastern Europe.

Key responsibilities

  • Coordinate order processing, shipping, and fulfillment operations
  • Manage client chats, respond to inquiries, and provide timely, professional customer support
  • Maintain order trackers, inventory records, and CRM data
  • Monitor inventory levels, resolve discrepancies, and assist with monthly inventory projections
  • Create product labels and manage product information across ordering platforms
  • Monitor, maintain, and troubleshoot automated workflows using Zapier
  • Update online order forms, product mappings, and WooCommerce listings
  • Investigate shipping issues, returns, and fulfillment discrepancies
  • Assist operations and account managers with administrative tasks and special projects
  • Identify opportunities to improve workflows and operational efficiency

Qualifications

  • Previous experience in operations support, e-commerce, fulfillment, customer support, or a similar role
  • Strong organizational skills and exceptional attention to detail
  • Proficiency with Google Workspace, particularly Google Sheets
  • Experience with Zapier, WooCommerce, Canva, or similar platforms preferred
  • Strong technical aptitude and problem-solving skills
  • Ability to work independently, manage multiple priorities, and adapt to new systems
  • Proactive, dependable, and comfortable working in a fast-paced environment
  • Excellent written English
  • Reliable internet connection and a quiet workspace

How to apply

Emailhiring@evolvepeptides.com with the subject line “Application – [Your Name]”and the following:

1. Your resume/CV
2. A short introduction, a few paragraphs, no spelling or grammar errors. Write it yourself; we can tell.
3. A photo of your workstation, a screenshot of your speed test (speedtest.net), and an explanation of your backup setup
4. A voice message on vocaroo.com, 2 minutes max, telling us who you are and why you’re interested in this role. Keep it simple. Don’t summarize your resume; we have it.

Applications that do not follow this format will not be reviewed.

We look forward to hearing from you!

To apply: https://weworkremotely.com/remote-jobs/evolve-peptides-operations-support-specialist

Remote Jobs (Work From Home)

Expel: Technical Account Manager

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Headquarters: Remote

You’ve spent your career helping security teams get more from their technology. You understand what it takes to operationalize security tooling across an enterprise, and your credibility with customers comes from technical depth and hands-on problem solving. As a Technical Account Manager at Expel, you’re the dedicated technical advisor for a portfolio of enterprise security programs. You drive platform adoption, deepen integrations into customers’ security ecosystems, and ensure they get full value from their investment in Expel’s managed detection and response service.

You partner closely with Customer Success Managers, who own the commercial relationship and retention outcomes. Your role is to deliver technical depth and expertise that frees CSMs to focus on strategic and executive relationships. When incidents occur, you own the technical response coordination with customers. When integrations or troubleshooting challenges arise, you work to resolve them, escalating to senior team members when needed.

Your success is measured by technical value realization within your accounts: adoption metrics, time-to-value, customer technical health scores, and your contribution to retention outcomes alongside your CSM partners. You work with enterprise accounts where the technical complexity and investment level warrant dedicated technical advisory support.

What Expel can do for you

  • Extend your network of security leaders across a wide variety of industries
  • Plug you in to customer missions that matter: keeping people safe and saving lives
  • Deepen your expertise in the security market, and in particular security operations
  • Set you up to flex your consultative risk management and security strategy muscles
  • Provide access to, hands down, the best security operations platform on the market
  • Help you continue to gain experience with security technologies and methodologies

What you can do for Expel

  • Drive platform adoption and technical health metrics for assigned accounts, ensuring customers fully leverage Expel’s capabilities
  • Build deep technical relationships with security practitioners, architects, and technical leaders who influence platform adoption and integration decisions
  • Advise customers on security program improvements, detection strategies, and how to get more value from their technology investments
  • Help customers mature their use of Expel over time, expanding integrations and optimizing their configuration. Provide technical content and support for CSM-led quarterly business reviews
  • Handle troubleshooting and integration challenges, partnering with TSEs, Detection & Response, Engineering, and Product teams as needed; escalate complex issues to senior TAMs
  • Own technical incident response coordination with customers, managing the technical aspects of security incidents while CSMs handle executive communication
  • Identify technical expansion opportunities (new integrations, additional coverage)
  • Support and learn from more senior team members on the most complex technical challenges

What you should bring with you

  • 5+ years of security industry experience, majority in consultative customer-facing roles
  • Deep technical expertise in two or more security product spaces (EDR, NDR, SIEM, Cloud security, IAM, etc.) and associated detection strategies
  • Experience in customer-facing technical roles (solutions engineering, professional services, technical consulting). Understanding of enterprise security operations and the challenges security teams face
  • Strong consultative skills; leads with listening, understands customer context before recommending solutions. Ability to communicate complex technical concepts to varied audiences, from SOC analysts to security directors

Additional Notes

The base salary range for this role is between $114,300 USD and $165,700 USD, plus variable compensation and equity. While the full salary band reflects our long-term compensation framework, we’re primarily targeting candidates between $130,000 and $155,000 based on experience, skills, and market data. This role has an 85/15 pay mix, resulting in targeted on-track earnings (OTE) of approximately $152,941 to $182,352 USD.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. Youll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We’re only hiring those authorized to work in the United States.

We’re an Equal Opportunity Employer: You will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Well ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

#LI-remote

Salary Range
$114,300$165,700 USD

To apply: https://weworkremotely.com/remote-jobs/expel-technical-account-manager

Remote Jobs (Work From Home)

Alloy: Senior Technical Support Engineer

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Headquarters: Remote

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the worlds largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how weve been continuously recognized and named one of Inc. Magazines Best Workplaces,Forbes Americas Best Startup Employers,Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers dedicated to helping our clients succeed. We partner closely with Product and Engineering, act as the voice of the customer, and play a critical role in driving continuous improvement across the company. We pride ourselves on our empathy, accountability, and deep product knowledgeand were always looking for team members who care deeply about both technology and people.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter.

What youll be doing

The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy. This role is designed for individuals who lead complex, cross-functional escalations, design long-term solutions to recurring issues, and act as trusted advisors across the company.

As a senior member of the Support team, youll represent Support in cross-departmental meetings, mentor junior team members, and lead key initiatives that improve team performance and the customer experience. You bring both strong technical expertise and a passion for solving real customer problems at scale.

Escalation Management & Complex Ticket Handling

  • Lead high-priority or complex support issues, including those involving multiple teams or external partners.
  • Serve as the escalation point for the Support team, confidently resolving edge cases and urgent matters.
  • Deliver concise and empathetic customer communication, and guide others in effective customer-facing messaging.
  • Participate in the teams on-call rotation, helping to support urgent customer issues outside of standard business hours.

Technical Expertise & Strategic Contributions

  • Demonstrate deep expertise across multiple areas of the Alloy platform, with the ability to troubleshoot issues independently.
  • Design and implement solutions for recurring or systemic support issues.
  • Contribute to internal tooling and documentation improvements based on customer pain points.
  • Participate in product betas, incident reviews, and internal testing efforts to improve product quality and support readiness.

Cross-Functional Collaboration

  • Represent the Support team in cross-functional meetings with Product, Engineering, and other internal stakeholders.
  • Influence roadmap and product quality conversations with data-driven feedback and customer context.
  • Take initiative to improve processes, suggest tooling enhancements, and drive adoption of team-wide initiatives.
  • Additional cross-team projects and responsibilities may be expected as part of this role.

Mentorship & Team Leadership

  • Provide mentorship to junior and mid-level engineers through onboarding, buddy programs, and informal coaching.
  • Help establish a culture of ownership, technical curiosity, and continuous improvement.
  • Lead by example in documentation, incident participation, and support operations.

What were looking for

  • 3+ years of experience in technical support, ideally in a B2B SaaS environment.
  • Demonstrated ability to own and resolve high-stakes or technically complex issues.
  • Excellent verbal and written communication skills, especially under pressure.
  • Experience working cross-functionally with Product and Engineering teams.
  • Proven ability to mentor others and contribute to a strong team culture.
  • Strong troubleshooting skills with APIs, logs, and developer tools.
  • Experience using Zendesk, Looker, Postman, or scripting languages like Python or Bash.
  • Previous participation in an on-call or incident response rotation.

Compensation for this role ranges from $90,000 – $110,000, as well as stock options.

Benefits and Perks

  • Unlimited PTO and flexible work policy
  • Employee stock options
  • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
  • 401k with 100% match up to 4% of annual employee compensation
  • Eligible new parents receive 16 weeks of paid parental leave
  • Home office stipend for new employees
  • Annual Learning & Development annual stipend
  • Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
  • Hybrid work environment: NYC employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. Were committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If youre ever unsure, please contact us directly via our website before sharing personal information.

To apply: https://weworkremotely.com/remote-jobs/alloy-senior-technical-support-engineer

Remote Jobs (Work From Home)

Software Engineer, AI Coding Tasks

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We’re looking for experienced software engineers to build AI coding tasks from a codebase they know well. US$1,000 per task, and you can do as many tasks as you want.

You turn a real change from a repository you know into a task that today’s best AI coding models struggle with: hard for the models, but fair for a skilled engineer. Your tasks are used to measure and train AI coding models.

Remote, any location. US$1,000 per task that passes review. Minimum of one task a week, about 10 hours a week.

How it works

  1. Apply. Complete a short screener interview and upload your resume.
  2. Propose. Once you’re selected, pick a change from a repository you know and submit a short proposal. We approve it or suggest a better candidate.
  3. Build. In our platform, set up the repository as it was before the change, then write the brief, the correct solution and the grading checks.
  4. Stress-test. Try lazy, incorrect and shortcut solutions and make sure your checks catch them.
  5. Model testing. Run your task against leading AI models until strong models often fail but a skilled engineer can clearly solve it.
  6. Review. A reviewer checks your task and you revise it. Most tasks take more than one round.
  7. Next task. Once your task is accepted, start another.

Requirements

  • 2+ years of professional software engineering
  • Code merged into a public open-source repository, ideally one you know well. A private codebase you own may also qualify (not employer or client code)
  • Strong in at least one of Python, TypeScript, Go, Rust, Java or C++
  • Solid with Docker, Linux, Git and automated testing
  • Regular use of an AI coding tool
  • Experience writing tests, rubrics or evaluation criteria, ideally for AI models
  • You can explain a change clearly and concisely, in your own words
  • At least 10 hours a week, starting now
  • A secure personal or work computer (no public or shared machines)

Nice to have

  • Deep expertise in one area, such as databases, compilers, distributed systems, security or infrastructure
  • Experience building agent tasks or RL environments

Terms

  • US$1,000 for each task that passes our quality review, paid directly to you
  • Once your proposal is qualified, you sign Askable’s contract and accept its terms
  • The work is used for AI training. The change and your solution must be your own, and you must be free to license them to us
  • Don’t publish the work anywhere: no public pull request or public fork

Apply at https://www.askable.com/experts/roles/senior-software-engineer

Remote Jobs (Work From Home)

PagerDuty: Senior Director, Solutions Consulting

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Headquarters: Remote (USA)

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Senior Director, Solutions Consulting

Why We Need You

Solution Consulting (Presales) is a critical part of the sales engine at PagerDuty – driving revenue and successful customers. As we continue to scale, the North America Solution Consulting leader will help raise the bar on our execution as a sales team, adapting to new product go to market motions, providing technical expertise to impact net revenue retention and expansion, and bringing creative ideas to improve our effectiveness and efficiency.

How You Contribute to Our Vision

  • You define the vision for our North America Solution Consulting & Value Engineering organization spanning solutions architects, demo engineers, and value engineers across Strategic, Enterprise, Commercial, and Architecture segments building on our strengths and setting us up for accelerated growth well into the future.
  • You represent the Customer Engineering team, partnering with key executives across Sales, Product, and Customer Revenue leadership to help drive product direction, customer success, net revenue retention, and sales results.
  • Collaborating with regional Solutions Consulting peers and team, you build scalable systems and playbooks establishing a Global Center of Excellence that codifies demo engineering standards, POC/POV methodology, and repeatable customer engagement frameworks adopted across the entire field organization.
  • You hire outstanding people who will help us execute where we are today and lead us well into the future
  • You inspire your team to bring their best every day, providing coaching and mentorship to support their career development.
  • Partnering with our sales and customer success leaders, you constantly challenge the way things are done, looking for creative solutions to optimize for both effectiveness and efficiency.
  • You have a great handle on the business. You know the deals in flight, where theres risk and opportunity in the deals and you actively sell. You prioritize to ensure were focusing our limited bandwidth and resources on what will make the biggest difference. You manage our most expensive activities, Proofs of Value (POVs), closely with a focus on setting them up for success and communicating the value proven. You design reference architecture programs and POC infrastructure for strategic and named account pursuits, and serve as executive technical sponsor in competitive evaluations for our highest-value enterprise deals.
  • You own the full customer journey partnering with Customer Revenue leadership to protect and grow net revenue retention, surface expansion opportunities, and drive executive-level QBRs and business reviews well past the point of sale.
  • You bring an innovation mindset as a curious and critical-thinker, you will lead the team in developing AI-powered tools and automation that scale repeatable technical sales motions, improve team productivity, and drive down operating costs.

Basic Qualifications

  • Experience: 10+ years of progressive growth in technical sales roles with at least 3 years in a senior-level people management role.
  • Strategic Leadership: Proven track record of successfully partnering with sales leadership to drive revenue generation across a wide range of customers and their technologies.
  • Technical Proficiency: Previous experience with SaaS and Cloud technologies as well as selling into technology organizations (IT Operations, Engineering, and/or office of the CTO). Working knowledge of cloud infrastructure (AWS, Azure, or GCP), modern DevOps/SRE workflows, APIs and system integrations, and observability or incident management tooling,
  • Problem Solver: Exceptional analytical skills and the ability to use rigorous logic to solve complex problems in a fast-moving, sometimes ambiguous environment.
  • Communication: Excellent written and oral communication skills with the ability to represent a complex organization at the senior executive level and speak credibly to technical architecture in front of engineering and IT audiences.
  • Metrics Driven: Track record of managing key SC leadership metrics, including SC-influenced win rate, POV-to-close conversion rate, net new ARR and net revenue retention (NRR) influenced by the Customer Success organization.

Preferred Experience

  • Industry Experience: Experience selling into or supporting ITSM, Observability, or Incident Management technology categories.
  • Sales Methodology: Familiarity with MEDDPICC or similar value-selling and qualification frameworks.
  • Global Team Leadership: Experience building and leading globally distributed technical sales teams across multiple go-to-market segments.
  • Executive Presence: Comfortable presenting to and influencing C-level stakeholders in both customer and internal settings.

The base salary range for this position is 215,250 – 296,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isnt the right role or time – sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty’s Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

To apply: https://weworkremotely.com/remote-jobs/pagerduty-senior-director-solutions-consulting

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