About the Role

Neighborhoods.com and 55places.com are built on a simple but powerful belief: the neighborhood and community you belong to matters more than the house you live in. Our content is the bridge between that belief and the people searching for their next home and community and we’re looking for a leader to make that bridge stronger, smarter, and more impactful than ever. As Sr. Manager of Growth Marketing & Content, you will lead the evolution of our content organization from a production-oriented team into a modern, revenue-connected content engine. You will own the strategy and execution across personalized email campaigns, blog and social content, regional and market-based content, and community creation and publishing with a clear mandate to drive measurable impact at every stage of the customer journey from MQL engagement through to sale. This is a builder’s role. You will inherit a team and a body of work with real foundations, and you will reimagine how that work is done modernizing tooling, removing workflow chokepoints, reducing over-reliance on legacy processes, and developing the team around you. You will work closely with numerous growth leaders at the company including the Director of Sales and the Director of Customer Engagement, and you will have a dotted-line relationship with the lifecycle email and HubSpot execution team to ensure creative content strategy flows seamlessly into deployment and personalization. This role is 100% remote. This is a W-2 salary position with benefits. Candidates must be eligible to work in the US for any employer; we are unable to sponsor visas.

What You’ll Own

Growth Marketing & Campaign Content

– Lead the development of personalized email campaign content that includes geo and stage based personalization to drive customer conversion, working in close partnership with the customer growth, HubSpot execution team and Customer Engagement team

– B

Job Description

The Alignment Engineer must perform Client standards and alignment reviews and work proactively towards aligning Clients that are misaligned against our Company standards. Maintain & Develop Company standards and best practices.

Job Responsibilities

• Perform Remote Standards and Alignment Reviews.
• Maintain, update, and phase out assigned Clients Standards templates as technology or a Client environment changes.
• Develop and maintain technical knowledge of assigned Clients’ environments.
• Conduct thorough checking, updating and accuracy of Clients’ information and documentation.
• Be responsible for upholding best practices, and reporting recommendations to the vCIO.
• Identify Client technical risk and collaborate with internal teams appropriately.
• Contribute to the maintenance of the ITS Standards Library.
• Actively participate in the Standards and Alignment Committee
• Develop both technical and business acumen relating to Client sites
• Proactively maintain and improve Clients’ infrastructure remotely.
• Review project results for thoroughness, outcomes, documentation, and quality of execution
• Maintain strong client relationships.
• Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry
• Maintaining and keeping all assigned client documentation in order.
• Assist in the training, mentoring and development of staff.
• Perform general office duties as required remotely.
• Liaise with, manage, and advise Clients, other consultants, and contractors and attend meetings as required.
• Perform other appropriate duties and responsibilities as assigned by the Alignment Team Manager.
• Adopt continuous learning and improvement processes in all aspects of the position.
• Implement, participate in, and promote Company Policies and Procedures.

Job Qualifications

Headquarters: Nantes, France

URL: https://crisp.chat

• Fluency in English and French is mandatory: English is our primary working language, so strong written and verbal communication skills are essential. We’re also looking to expand coverage for our French-speaking customers. Bonus points for additional languages spoken
• Technical knowledge: You dont need to be a developer, but a solid understanding of tech concepts (e.g., HTML/CSS) is required. This isnt a learn on the job role so come prepared!
• Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations simultaneously, providing clear and efficient responses in a fast-paced environment. Prior experience with live chat tools is a strong plus.
• Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products work and have experience using or supporting B2B and customer support tools (e.g., help desks, CRMs, or ticketing systems).
• Team spirit: Empathy, kindness, understanding, active listening, and a collaborative mindset are essential. Youll fit right in if you value teamwork and fostering a positive work environment.
• Excellentcommunicationand problem-solving skills.
• Bonus: proficiency in a any additionnal european language.

• Everyone does support: Even our developers contribute to customer support, keeping everyone connected to our users needs.
• Meaningful meetings only: We keep meetings purposeful and minimal so you can focus on meaningful work.
• No personal KPIs: We trust you to do great work without micromanagement or performance pressure.

• In France: If youre based in France, youll be hired under astandard employment contract(CDI).
• Outside France: If you live outside of France, the position will be under a full timefreelance service contract. Youll need to have anindependent contractor statusin your country and be able to issue invoices.

• Must be located within theEU timezone.
• Immediate availability is a plus.
• Fluent in both French & English

• The compensation range for this role is around 30k/35K gross per year, depending on the profile
• Join a diverse and inclusive remote-first team that values work-life balance and flexibility

To apply: https://weworkremotely.com/remote-jobs/crisp-technical-customer-support-specialist-french-english-eu-timezone

Headquarters: Boynton Beach, Florida, United States

URL: http://skstonesusa.com

SK Stones USA, a leader in the natural stone industry, is committed to delivering exceptional quality and service to our customers in Palm Beach and Broward County, FL, and beyond. Our extensive product range includes granite, marble, quartz, limestone, onyx, soapstone, and porcelain, supported by a comprehensive warehouse and showroom. We are looking for a dedicated Customer Success Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction and success with our products and services. You will work closely with sales, operations, and product teams to build strong relationships, address customer needs, and enhance the overall customer experience, thereby driving customer retention and company growth.

Responsibilities

• Develop and maintain strong relationships with customers to understand their needs and ensure their satisfaction with SK Stones USA products and services.
• Serve as the customer advocate within the company, communicating customer feedback and concerns to relevant teams to enhance product offerings and service quality.
• Provide onboarding, training, and continuous support to customers for new products and services.
• Monitor customer health metrics and proactively identify and resolve issues to prevent churn.
• Collaborate with sales and operations teams to coordinate smooth order processing, delivery, and after-sales support.
• Manage customer communications through various channels, ensuring timely and professional responses.
• Analyze customer data and feedback to develop strategies that improve customer engagement and loyalty.
• Identify opportunities for upselling and cross-selling additional products and solutions.

Requirements

• Degree in Business, Marketing, Communications, or a related field is a plus.
• Proven experience in customer success, account management, or client relations, preferably in the natural stone, building materials, or home remodeling industry.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and a customer-centric mindset.
• Experience with CRM software and customer success tools.
• Ability to multitask, prioritize, and work collaboratively in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Wellness Resources

To apply: https://weworkremotely.com/remote-jobs/sk-stones-usa-customer-success-manager

#poweringyouringenuity

Our mission is to bridge top-level technology companies with engineering talent from across the globe. With presence in LATAM, USA and Europe, we empower companies by providing remote engineering teams of all levels tailored to the needs of each project.

Our teams are passionate about technology and thrive on challenges. We value technical expertise and a willingness to learn new things. Each development is tailored to the needs of each project, so being passionate about learning and using new languages, tools, and frameworks is part of our DNA. Our software engineering teams focus on best coding practices to ensure readability, reusability, and scalability of our systems’ designs and developments.

Culture & People Development Specialist

At Ekumen, culture and growth go hand in hand. We believe high-performing teams are built on continuous learning, meaningful feedback, and a strong sense of belonging.

Were looking for a Culture & People Development Specialist to help us scale that experience intentionally. This role will play a key part in shaping the employee journey, from development frameworks and performance processes to engagement initiatives and cultural evolution across our distributed teams.

If youre passionate about building thriving workplaces where people and business grow together, this is your opportunity.

What Youll Do

• Partner with business leaders to align people development initiatives with organizational goals.

• Lead performance and feedback processes, continuously improving how we grow and develop our teams.

• Design and evolve training strategies, career frameworks, and progression paths.

• Drive engagement, internal communication, recognition, and DEI initiatives across distributed teams.

• Leverage data and insights to strengthen retention, performance, and employee experience.

What Were Looking For

• 5+ years of experience in culture, engagement, learning & development, or similar roles (experience in tech/software environments is a strong plus).

• Bachelors degree in Human Resources, Business Administration, or related field.

• Experience working with distributed, remote-first, or hybrid global teams.

• Strong execution capability: you can move from strategy to implementation.

• Data-driven mindset with experience using engagement and performance metrics.

• Excellent communication skills and ability to collaborate cross-functionally.

• Strategic thinking with a clear understanding of how people initiatives impact business results.

Why Join Us?

Youll help shape how our people grow, connect, and succeed. Your work will directly impact engagement, retention, and the evolution of our culture, influencing not just processes, but everyday experiences.

If youre excited about building systems that empower people and elevate performance in a fast-growing, distributed tech environment, wed love to meet you.

Join us to be part of a dynamic community where your skills and contributions truly matter!

About HealthMatch

HealthMatch connects patients with clinical trials. 80% of trials are delayed because they can’t find enough participants we’re closing that gap with technology. We have over 2M patients in our database and a lean team of fewer than 20 building something that matters.

The Role

HealthMatch works with sponsors and clinical trial sites to recruit and enroll participants into studies. This role is the human link in that chain. You’re the person sites hear from when referrals come in. You’re the person patients talk to when they’re considering a trial. You’re the reason referrals turn into enrollments instead of going cold.

Day to day, you’ll manage relationships with dozens of trial sites across LatAm and US markets, follow up with patients, keep our CRM accurate, and be trained to review medical records alongside our Medical Director. The work is phone-heavy, email-heavy, and detail-heavy.

Over time, we want you to do more than execute we want you to spot what’s broken and help fix it. If you notice a follow-up workflow that could be automated, or a site engagement pattern that should become a playbook, we want you to raise it and help build it.

What a Typical Week Looks Like

Most weeks, the majority of your time is outbound communication:

• Calling and emailing clinical trial sites to make sure patient referrals are being followed up on

• Tracking referral statuses across our portal and CRM – this means real-time data entry, not batch updates at the end of the week

• Supporting patients directly as they move through enrollment

• Flagging sites that aren’t engaging and working with the team on how to re-engage them

• Helping onboard new sites to the HealthMatch platform

Some weeks will also include:

• Working with our Medical Director on medical record reviews (you’ll be trained on this)

• Building or refining parts of our site engagement playbook based on what you’re learning in real conversations

• Jumping into other company needs as they come up – we’re a small team and the edges of everyone’s role are blurry

Who This Role Is For

You must be fluent in both Spanish and English. This is non-negotiable – you’ll be working across US and LatAm markets daily.

You’re great on the phone. Not in a scripted, call-center way. You build trust quickly with site coordinators and patients, you’re comfortable with follow-up that feels repetitive, and you understand that strong relationships are what make the repetition bearable. The better your relationships get, the more the job opens up.

You’re organized under volume. You’ll be managing dozens of site relationships simultaneously. Dropping a follow-up means a patient might not get into a trial. You need a system, whether that’s meticulous CRM hygiene, your own tracking spreadsheet, or something else, and the discipline to maintain it.

You have at least 2 years of professional experience. We’re less concerned about where and more concerned that you’ve worked in a fast-paced, accountable environment before. Experience at a clinical research site or a background in health/science is a plus, it’ll shorten your ramp, but it’s not required.

You’re resourceful. When something is inefficient, you’d rather figure out a fix than complain about it. That might mean building yourself a dashboard, learning a new tool, or making a clear case to our product team about what needs to change. We don’t expect you to write code, but we do expect you to think like someone who hates waste.

What’s Hard About This Job

We’re being direct because we’d rather you opt out now than burn out in three months.

Some weeks are 80% phone and email follow-up with limited variety. Working with sites that don’t want to engage is genuinely frustrating you’ll need persistence and thick skin. The role requires strong attention to detail during work that can feel monotonous. And as a startup with fewer than 20 people, you’ll regularly be asked to help with things that aren’t in this job description.

We’re looking for someone who sees the line between their follow-up call and a patient getting access to a trial, and uses that connection to push through the hard days.

Compensation & Details

• Remote role, no relocation required

• Preference to be in the North East and willing to travel, while we are remote we often get together in either New York, Boston, or Durham NC for co-working sessions

• Primary working timezone is EST, but as a global business we often have meetings with our team in Sydney Australia

How to Apply

1. Online application with long form answers

2. 30-minute first round interview with the hiring manager + director of customer success

3. Paid take-home project (~2 hours, $50 gift card to say thanks for your time)

4. Final interview with CEO & Founder (in person in Boston, expenses covered)

HealthMatch is committed to building a diverse and inclusive team. If this role sounds like you, we’d encourage you to apply, even if you don’t check every box.

PLEASE NOTE:

This role was recently advertised. If you applied for it previously and have not been contacted, please assume that we deemed you not as an ideal fit for this role.