Remote Jobs (Work From Home)

Head of Finance North America

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Finance, North America

North America is a critical driver of Adyen’s global performance. As Head of Finance for North America, you will be the senior Finance representative in the region, based in San Francisco. You will operate as both:

  • The primary Finance partner to North American commercial leadership, and
  • The regional anchor for the global Finance organization (including Treasury, Tax, Accounting, FP&A, and Pricing).

You will ensure that global financial priorities are executed effectively in-region, while ensuring regional perspectives, insights and market realities are understood and reflected in global decision-making.

What you’ll do

  • Drive Financial Leadership: Maintain a comprehensive view of North American financial performance and help teams navigate the trade-offs of regional decisions.
  • Strategic Partnership: Bring a financial perspective to regional discussions, ensuring commercial growth translates into long-term, sustainable value.
  • Operational Cohesion: Lead the finance presence in North America, ensuring regional teams (Tax, Treasury, Strategic Finance etc.) remain integrated with the global Finance organization.
  • Navigate local complexity: Manage regional regulatory and financial complexities.
  • Global Influence: Bring regional insights and market realities back into global decision-making.
  • Team Mentorship: Support the local growth of the Finance team, fostering collaboration, talent development, and helping new hires integrate successfully

Who you are

  • 15+ years of experience in senior Finance roles within a global organization
  • Experience partnering closely with commercial leadership teams
  • Comfortable operating across multiple Finance domains
  • Strong financial judgement and ability to communicate clearly with senior stakeholders
  • Able to influence and build alignment across teams and functions.
  • Pragmatic, hands-on when needed, and comfortable operating in ambiguity and complexity

The base salary range for this role in San Francisco is $250,000 – $310,000. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures i

Remote Jobs (Work From Home)

Manager of Revenue Operations

About the Role

We are hiring a Manager of Revenue Operations to lead the systems, automation, and data infrastructure that power how the business sells, retains, and serves members. This is a senior, hands-on leadership role responsible for owning the RevOps stack end to end, from CRM architecture to reporting and workflow automation.

You will manage a small technical operations team while acting as the primary owner of HubSpot, automation workflows, and business intelligence. This role requires someone who can identify inefficiencies quickly, design scalable systems, and implement solutions without waiting for direction.

The ideal candidate is highly technical, operationally rigorous, and comfortable using AI tools as part of their daily workflow. You will play a key role in building infrastructure that supports rapid growth and operational scale.

Key Responsibilities

Revenue Operations & Systems Ownership

  • Own the full architecture and administration of HubSpot, including pipelines, lifecycle stages, sequences, automation, and reporting

  • Design, implement, and maintain scalable RevOps systems that support sales, onboarding, billing, and retention

  • Identify operational bottlenecks and implement process improvements across the revenue lifecycle

Automation & Workflow Development

  • Build and maintain automation workflows using tools such as Zapier or Make

  • Ensure data flows accurately and reliably across systems and departments

  • Continuously optimize workflows to improve efficiency and reduce manual work

Business Intelligence & Reporting

  • Build dashboards and reporting frameworks that leadership uses to make decisions

  • Ensure data accuracy, consistency, and visibility across key revenue and operational metrics

  • Translate business needs into actionable reporting and analytics

AI & Technology Enablement

  • Evaluate, adopt, and implement AI tools that improve operational efficiency and decision-making

  • Champion AI adoption across the team and embed AI workflows into daily operations

  • Stay current with emerging tools and technologies relevant to RevOps and automation

Team Leadership & Development

  • Manage and mentor a team of 2 Automation Specialists and 1 Technical Engineer

  • Set clear performance expectations and support professional development

  • Drive accountability and execution across the operations team

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations

  • Advanced expertise in HubSpot administration and architecture

  • Proven experience designing and managing automation workflows across multiple systems

  • Strong analytical and data management skills, with experience building decision-ready dashboards

  • Demonstrated experience improving operational efficiency through systems and automation

  • Experience managing or leading technical or operations team members

  • English proficiency at C1 or C2 level, both written and spoken

  • Based in South America

  • Availability to work during US Eastern or Pacific time zones

Preferred Qualifications

  • Experience with business intelligence platforms such as Domo or similar tools

  • Background working in membership, SaaS, or subscription-based business models

  • Experience scaling operational systems in a high-growth environment

  • Strong familiarity with AI-powered workflow and productivity tools

Success Indicators (First 36 Months)

  • HubSpot architecture is fully documented, optimized, and aligned with business workflows

  • Core automation workflows are stabilized, standardized, and operating reliably

  • Leadership dashboards are actively used to track performance and guide decisions

  • Team roles, responsibilities, and workflows are clearly defined and functioning efficiently

  • At least one measurable operational efficiency improvement has been implemented through automation or AI

Compensation & Logistics

  • Compensation: $60,000 – $70,000 usd a year

  • Location: Remote from South America

  • Schedule: Full-time

  • Time Zone: Must overlap with US Eastern business hours

Company Overview

Our client is a private membership community for founders and CEOs running businesses between $3M and $50M in revenue. The organization focuses on building high-performance peer networks for operators who are actively running and scaling companies.

The company is scaling rapidly toward 10,000 members, and operational systems must be designed to support sustained growth. The team values ownership, speed, and practical execution, with a strong focus on building scalable infrastructure that drives measurable outcomes.

Remote Jobs (Work From Home)

Product Security Manager

About MoonPay

Hi, were MoonPay. Were here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Why?

Because crypto, stablecoins and blockchain arent just technologies. Theyre tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.

What we do

MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.

Proven at scale

Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And were committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.

But were just getting started. Weve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and its growing fast. Were iterating every day to make it the best it can be.

If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system – we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.

Come build the future of payments and the decentralized economy with MoonPay. Lets make financial freedom and autonomy the new normal.

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About the Opportunity

As the Product Security Manager, you will play a pivotal role in securing the infrastructure that powers the Web3 economy. You will lead and scale two high-impact teams: Application Security and Vulnerability Management & Automation.

Your mission is to ensure that security is woven into the fabric of our product development lifecycle, empowering our engineers to build fast without compromising on safety. You will be a mentor, a strategist, and a leader helping MoonPay maintain its reputation as the most trusted brand in the space.

You are a natural leader able to influence different parts of the business with security initiatives and negotiate the best security solutions for new challenges and unexplored territories

What you will do

  • Lead and Mentor: Oversee the day-to-day operations and career development of the Application Security and Vulnerability Management & Automation teams.

  • Security Strategy: Define the roadmap for product security, focusing on scalable automation and proactive defense mechanisms.

  • Vulnerability Management: Drive the end-to-end lifecycle of vulnerability discovery, triaging, and remediation across our entire ecosystem.

  • Application Security: Improve security tooling (SAST, DAST, SCA) into CI/CD pipelines and lead threat modeling sessions and penetration testing for new features.

  • Cross-Functional Collaboration: Partner with Engineering and Product leaders and help and influence with security topics new business units and acquisitions to prioritize security debt and promote a culture of Security by Design.

  • Incident Response: Lead high-priority security incidents and investigations and improve processes, manage team rotas and escalations.

  • Regulatory and Compliance: Support organisation maintain or acquire new critical certifications such as SOC2, PCI, CIS TOP 18, ISO27001.

About You

  • Experienced Leader: You have a proven track record of managing technical security teams in high-growth, cloud-native environments.

  • Adaptive in Ambiguity: As our team moves at a very fast pace, you must be comfortable navigating ambiguity and resolving unclear or evolving topics effectively.

  • Technical Depth: You possess a strong background in application security, penetration testing and software engineering.

  • Automation Mindset: You believe that manual processes are bugs and have experience building or implementing automated security scanning and reporting tools.

  • Strategic Thinker: You can balance immediate tactical needs with long-term security goals.

  • Web3 Enthusiast: You are curious about (or experienced in) blockchain technology, smart contract security, and the unique challenges of the Web3 landscape.

What you will be working with/on

The Product Security team operates within a cutting-edge technological environment and focuses on several critical areas to ensure the highest level of security for our platform and products.

  • Modern Tech Stack and Infrastructure: We leverage an advanced cloud infrastructure designed for high scalability and resilience. Our development and deployment processes are built upon robust CI/CD environments, necessitating security integration at every stage, from code commit to production deployment. This involves securing containers, serverless components, and sophisticated cloud-native networking configurations.

  • Scalable Automation Frameworks: To effectively manage security risks across a rapidly expanding codebase and infrastructure, we utilize and develop both custom-built and industry-standard tools for vulnerability management. This includes automated security testing, dependency scanning, misconfiguration detection, and streamlined vulnerability triage and remediation workflows, all designed to operate effectively at scale.

  • Securing the Next Generation of Features: A major strategic focus is on securing our next generation of AI-enabled features. This involves proactive security measures related to Large Language Models (LLMs) and other AI components. Our goal is to ensure data privacy and integrity within all model interactions and maintain compliance with responsible AI principles.

  • Diverse and Proactive Application Security Services: We offer a full spectrum of proactive security guidance and services tailored to the needs of various engineering and business lines. This includes comprehensive penetration testing (both internal and external), in-depth threat modeling during the design phase of new features, security architecture reviews, and the development of secure coding standards. These services are provided across a wide variety of applications and business lines, from core financial services to new user-facing products.

  • Continuous Improvement and Security Posture Enhancement: We maintain a strong commitment to the principle of continuous improvement. This involves constantly exploring and identifying opportunities to level up the security posture across the entire organization. This includes enhancing tooling, refining processes, developing and delivering security training to engineering teams, and driving large-scale security initiatives.

  • Secure Development Lifecycle Guidance: A core responsibility is to guide engineering teams on adopting best practices for the secure development and deployment of their applications. This encompasses promoting a security-first culture, embedding security requirements into the SDLC, providing timely consultation on security issues, and helping teams implement security controls effectively.

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$209.66 – $220.70 a year

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BLOCK Values

Were looking for people who live our core values, those who strive for excellence and want to leave a lasting legacyon the global financial system. Our values:

B – Be Hungry

L – Level Up

O – Own It

C – Crypto Curious

K – Kaizen

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits & Perks

Competitive salary package

Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay

Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards

Moonshot award. We honor exceptional impact – 10 employees twice a year, each earning a $250,000 equity grant.

Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)

Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours

Private Healthcare benefits: To protect you and your loved ones

Enhanced parental leave: So you can spend more time with your loved ones without a second thought

Annual training budget: We support your training journey every step of the way

Home office setup allowance: Create the home office of your dreams

Remote working allowance: Those working fully remotely get a little extra for utilities

Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN

Employee referral programme: Great people know great people, refer them to receive 10K in USDC

Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons

Working in a disruptive and fast-growing company where excellence is rewarded

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. Thats why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Remote Jobs (Work From Home)

Applied Computational Nutrition Scientist

At WISEcode, we’re a well-funded, dynamic startup. WISEcode makes personalized nutrition a reality based on the facts what truly is in our food and marries this data with your preferences. Powered by AI and the worlds best food and nutrition database, WISEcode embraces the fact that we are all different, have different dietary needs, objectives, and preferences, and should not be at the mercy of market spin or expert opinion. Every one of us should have the information we need to make the best decisions for ourselves.

About the Role

WISEcode is a food tech AI company building the worlds most comprehensive food data platform. We map 15,000 data points per product to power a scientific logic engine that determines how food is understood.

At the center of this system is the Code Librarya growing set of computational models that translate ingredients and nutrients into structured intelligence. As an Applied Computational Nutrition Scientist, you are a model builder. You will use our proprietary Code Builder to explore structures, refine assumptions, and shape the behavior of the system that serves as the “Bloomberg for Food.”

The Applied Computational Nutrition Scientist role represents a fundamental shift in food science: moving away from linear hand-offs between scientists and engineers toward an interactive, rapid modeling loop. The role reports directly to the VP of Science.

What Youll Do

  • Scientific Modeling: Design, build, and iterate nutrition codes within our AI-based platform. You will manage the full ” interactive modeling loop” : Hypothesis Build Evaluate Refine.
  • Logic Architecture: Transition raw food data into structured, interpretable intelligence by exploring model structures, identifying edge cases, and refining scoring assumptions.
  • Library Governance: Own the integrity of the Code Library as a strategic asset. Ensure every model is architected for cross-product consistency and serves as the “ground truth” for our AI systems.
  • Iterative Experimentation: Test model variations and interpret AI-generated structures to improve accuracy and real-world relevance.
  • Partner Ecosystems: Lead collaborative code-building sessions with external partners, guiding them through the creation of shared modeling frameworks.
  • Product Translation: Partner with the Product team to ensure that the scientific logic of our “Intelligence Layer” is documented for simplified, high-impact consumer narratives.

What Were Looking For

Requirements

  • Domain Expertise: BS or MS in Nutrition, Food Science, or a related field with deep ingredient and food processing knowledge.
  • Technical Experience: 23 years of experience in a technical, analytical, or data-driven role.
  • Computational Modeling: Strong comfort with math, structured logic, and quantitative decision rules (thresholds, scoring systems, rule-based logic).
  • Platform Fluency: Ability to work within a proprietary computational system, interpreting outputs and refining system behavior.
  • Project Coordination: Proven experience supporting or coordinating projects: staying organized, tracking details, and delivering on time in a team setting.
  • Facilitation & Communication: Strong organization and facilitation skills used to support team projects and help others succeed. You are a collaborative, proactive, and highly reliable communicator.
  • Mindset: A natural explorer who enjoys identifying edge cases and refining scientific assumptions through rapid iteration.

Successful Profile

  • Model Builder: You thrive on exploring structures and shaping system behavior rather than just following predefined instructions.
  • From Lab to Field: You take complex concepts out of the lab and into the field, ensuring rigorous nutritional math translates into functional utility.
  • The Translator: You have a product-centric mindset, intuitively seeing how a scoring system impacts a B2B dashboard or consumer app.
  • Operational Excellence: You maintain the highest standards of data integrity while moving with the speed of an interactive modeling environment.
WISEcode is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please send a request to WISEcode Human Resources at jobs@wisecode.ai.

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Remote Jobs (Work From Home)

Clinician Experience Specialist

About Nabla

We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.

Together with a community of clinician innovators, weve harnessed the best of machine learning science to develop Nabla: the leading AI assistant thats restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most – patient care. Today, over 85,000 clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.

Were at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.

Backed by a recent $70M Series C, were hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.

This is a great time to join us!

The Role

Were looking for a Clinician Experience Specialist to help us deliver an exceptional experience to our rapidly expanding user base.

In this hands-on, high-impact role, youll be on the frontline supporting clinicians virtually through video and email resolving issues, guiding users, and helping them get the most out of Nablas platform. Youll collaborate closely with our Product, Engineering, and Customer Success teams to surface feedback, influence product improvements, and ensure every update drives value for our customers.

From clinical quality assurance to workflow troubleshooting, youll play a critical role in shaping how Nabla supports and engages its users as we scale. If you thrive in a fast-paced environment, love solving complex problems, and take pride in delivering white-glove support with a clinical and analytical mindset, this is the role for you.

Responsibilities

  • Deliver exceptional support to users through email and video calls, providing timely, professional, and empathetic assistance.

  • Manage and resolve feedback and support tickets in Front (ticketing system), addressing a wide range of needs including clinical QA, product education, and software troubleshooting.

  • Educate and empower users through tutorials and personalized guidance, helping them optimize their workflows and customize their Nabla experience.

  • Collaborate cross-functionally with Product and Engineering teams to investigate issues, identify root causes, and influence product improvements.

  • Analyze and synthesize user feedback to surface trends, inform product decisions, and improve overall quality and customer satisfaction metrics.

  • Contribute to process improvements, helping to scale and streamline support operations as Nablas customer base continues to grow.

Qualifications

  • Experience: 4+ years in healthcare technology, customer success, or support, with at least 2 years in a customer-facing role.

  • Clinical Background: 2+ years working in a clinical or clinical documentation role (e.g., scribe, medical assistant, nurse) with strong understanding of provider workflows and EHR systems.

  • Must Have EHR Experience: NextGen & PointClickCare. Specialty EHR’s a plus

  • Startup Mindset: Experience working in a fast-paced startup environment, ideally in healthcare SaaS.

  • Technical Skills: Proficient with tools like Front (ticketing system), Google Workspace, Linear, Slack, Mixpanel, Looker, or similar systems; able to quickly learn complex products and explain them clearly to clinicians.

  • Communication: Excellent written and verbal skills, able to build trust with and guide clinicians.

  • Problem Solving: Analytical thinker with the ability to diagnose issues and develop effective solutions.

  • Adaptability: Comfortable shifting between support, process improvement, and clinician engagement in a dynamic, growing company.

Benefits

Just like were dedicated to supporting doctors well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work.

Here are the benefits you get when joining Nabla:

  • Compensation and Equity: Competitive salary and stock options

  • Comprehensive Health Plans: 100% individual coverage for Medical, Dental, and Vision insurance

  • Time Off: Unlimited paid time off and 11 national holidays

  • Health Comes First: Unlimited sick leave

  • Parental Leave: Paid leave for new parents

  • Remote-friendly: $1,500 to purchase home office equipment

  • Trust & accountability: Ownership of your time and schedule

Life at Nabla

When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we’re committed to making clinicians’ lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do – caring for their patients, and where no patient feels their visit was rushed.

We come to work excited to leverage AI to do more for clinicians. Were obsessed with our users satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether its a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes.

We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and were constantly snacking on chocolate or nuts!

If this sounds like an environment youll thrive in, we look forward to reading your application!

Our Values at Nabla

Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion.

Every day is a new chance to excel

We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterdays failures and do better every day.

Stay humble

Theres no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom keeping focus on the bigger picture.

Feedback is a gift

We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions.

Committed to diversity

We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work.

Diversity & Inclusion

Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond.

As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive.

Avoid recruitment scams: Stay safe and informed

There is an active employment scam which is now using Nabla to collect personal information or financial scams. If youre contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link.
Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.

Remote Jobs (Work From Home)

Content & Training Manager

Welcome to Fi.

Were a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team’s talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring and that’s just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That’s the future we’re building at Fi.

If you’re someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the impossible, or as we call it here let me find a way, to redefine the future of pet ownership together.

Fi is looking for a Content & Training Manager!

Fi is looking for a Content & Training Manager to own our knowledge and training ecosystem during a pivotal period of AI-driven transformation and international growth. The way customers and agents access information is changing fast and we’re building ahead of it. We’re moving past static FAQs and canned responses toward an AI-optimized content ecosystem where the right answer reaches the right person before they even have to look. This role sits at the center of that shift, owning Fi’s Help Center, internal knowledge base, and agent training programs across a period of significant product launches and international expansion.

This is a full-time contractor role (~67 months) covering a planned maternity leave from mid-May/June 2026 through December 2026. You’ll start 46 weeks before the leave begins, work directly with the current Senior Manager through handoff, then take full ownership from there.

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What You’ll Do:

  • AI-Optimized Content Strategy: Own Help Center and IKB content with an AI-first mindset. Partner with our AI team to optimize content for Decagon, improving answer accuracy and resolution rates contributing to our goal of 90%+ AI bot solves.

  • Help Center & Knowledge Management: Own day-to-day management, optimization, and governance of Fi’s external Help Center and internal Knowledge Base. Keep content accurate and aligned with product updates, policy changes, and new launches including international adaptation for EU markets.

  • Training Program Oversight: Oversee agent training for internal and BPO teams. Maintain LMS content, ensure compliance, and support new product launch training as needed.

  • Team Leadership: Provide day-to-day direction to the Content Specialist and Training Lead. Serve as the primary point of contact for cross-functional stakeholders and keep the VP of CX looped in on progress, blockers, and decisions.

What You’ll Bring:

  • 5+ years in CX content, knowledge management, or enablement roles

  • 2+ years managing or leading a content/training function

  • Hands-on experience with AI tools in a CX context deflection, agent assist, chatbots, or content optimization for AI consumption

  • Experience managing Help Center platforms (Zendesk Guide, Intercom, or similar)

  • Strong project management skills; comfortable with Asana or similar tools

  • Excellent written communication you write clear, customer-friendly content quickly

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$40 – $50 an hour

The anticipated base rate for this position is $40-50 per hour. The actual base rate offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

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Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.

Remote Jobs (Work From Home)

Staff Software Engineer Platform

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forwardalways.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As a Staff Software Engineer, you will play a key role in the entire engineering lifecycle from design, documentation, build, test and maintain our SmithRx product suite. You will advocate and bring best practices/methodologies, coding standards and large-scale system design perspectives to our team. We need our engineers to be versatile and driven, display leadership and ownership qualities, and be enthusiastic to take on new challenges as we continue to push techno

Remote Jobs (Work From Home)

Senior Staff Data Engineer

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forwardalways.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

On the Data Engineering team, we transform streams of data into insights that solve real-world Pharmacy Benefits Management (PBM) challenges. We empower our Data Analytics and Machine Learning teams to make drug pricing transparent and easy to understand. We deliver business impact by designing, implementing, and maintaining distributed systems to collect, aggregate, and govern pharmaceutical data. We leverage open-source tools like Airflow and DBT built on top of industry-leading data warehou

Remote Jobs (Work From Home)

Data Annotator

Job Type: Contractual

Location: Remote

Job Summary:

Join our customer’s team as a Data Annotator, where you’ll play a pivotal role in ensuring high-quality data for impactful machine learning and AI projects. This is an exciting opportunity for detail-oriented generalists with a knack for basic computer science concepts and a genuine interest in technology. If you are passionate about quality data, comfortable with JSON, and have a strong command of both written and verbal communication, this role is for you.

Key Responsibilities:

  • Accurately label, categorize, and annotate various data types according to project specifications.
  • Review and validate data annotations to ensure consistency and quality.
  • Collaborate closely with the customer’s team to understand annotation guidelines and feedback.
  • Manage and organize annotated datasets, maintaining clear records and documentation.
  • Leverage basic computer science skills to troubleshoot data-related issues and handle JSON data formats.
  • Meet project deadlines while maintaining a high standard of accuracy and efficiency.
  • Provide insights for potential improvements and best practices in annotation processes.

Required Skills and Qualifications:

  • Experience with data annotation workflows and tools.
  • Proficiency in handling and editing data in JSON format.
  • Excellent written and verbal communication skills, with strong attention to detail.
  • Generalist mindset with basic computer science knowledge.
  • Ability to work independently in a remote, part-time capacity.
  • Strong organizational and time management abilities.
  • Proactive approach to feedback and continuous improvement.

Preferred Qualifications:

  • Prior experience working on annotation projects in a team setting.
  • Familiarity with annotating diverse data types (text, image, audio, etc.).
  • Exposure to agile workflows or collaborative digital environments.
Remote Jobs (Work From Home)

Engenharia Software Engineer III Golang Elixir

Quem Stone Tech?

A Stone nasceu com o propsito de ser protagonista na transformao da indstria de pagamentos, lutando para oferecer as melhores solues para quem empreende no Brasil.

Pensando nisso, construmos a Stone Tech! A juno dos times de tecnologia Stone Co. e as empresas financeiras do grupo que reconhecem o potencial empreendedor de cada brasileiro. Por aqui, temos todas as inovaes e tecnologias de ponta da Stone, Pagar.me, Ton e Vitta, com uma galera referncia no mercado de tecnologia, em um ambiente descontrado, repleto de desafios, oportunidades, flexibilidade, teamplay e desenvolvimento contnuo.

Nossa cultura:

Por aqui, vivemos nossa cultura no dia a dia, guiados por esses 5 pilares:

Own It:Ter esprito de dono te faz conquistar a liberdade. Valorizamos a autonomia e a proatividade, somos responsveis pelo o que entregamos e queremos sempre evoluir o nosso negcio.

Live the Ride:Faa. Feito melhor que perfeito. Aprendemos com os erros e encaramos desafios como oportunidades de aprendizado.

No Bullshit:Agir com simplicidade. Somos pessoas prticas, sinceras e gostamos de feedbacks. Sabemos que s vezes vamos errar e contamos com essa transparncia para evoluirmos.

Team Play:Se quer ir rpido, v sozinho(a). Se quer ir longe, trabalhe em equipe. sempre possvel aprender com as outras pessoas e a colaborao a chave do sucesso.

The Reason: O cliente no tem razo, ele a razo. Nos motivamos a enxergar o impacto do nosso trabalho na vida do cliente, vendo q

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