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At Slipstream LS we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstreams industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Responsibilities

• Provide white-glove, End User Service Desk Support via phone, email, and chat.
• Manage incidents and requests within the ServiceNow, Freshservice or Zendesk ticketing systems
• Perform and document daily ticket follow-ups with end users within respective ticketing system
• Resolve username and password problems.
• Perform uninstall/reinstall of approved software applications to devices.
• Provide Multifactor Authentication, Single Sign-On and VPN Support.
• Perform software and application support.
• Provide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers and accessories.
• Provides support for general how-to inquiries.

Required Skills

• CompTIA A+ certification.
• Experience supporting Microsoft 365, Windows 10, and Active Directory.
• 1+ year Mac OS experience.
• Experience with the ServiceNow ticketing system.
• Experience with Freshservice and/or Zendesk ticketing systems a plus.
• Experience with remote access tools such as LogMeIn, TeamViewer, and Take Control.
• Experience Remotely troubleshooting windows hardware and software break/fix issues.
• 2-3 years of progressive experience in a Technical Support role with and MSP or call center IT support environment.
• Technical proficiency with common hardware, software, and technologies: Windows, Office, iOS, laptops, tablets, Mobile Device Management (MDM), VPN, & WiFi).
• Knowledge of Active Directory, Azure, O365, MFA, SSO, networking and server concepts.
• Understanding of call center metrics and KPIs.
• College or technology school degree preferred.
• Ability to multi-task and experience working in a fast-paced environment.
• Strong technical troubleshooting and customer service skills.
• Strong verbal and written communication skills.
• LinkedIn Profile with active job history

Slipstream LS is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream LS makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

House of Ruh is looking for a creative Social Media Coordinator.

Rooted between Jaipur | NYC, House of Ruh is a lifestyle brand bringing together artisan craft, intentional design, and modern everyday pieces. As we get ready to introduce House of Ruh to the world, we are looking for someone who can help translate the brand into a strong, beautiful, and engaging social presence.

This is a creative, collaborative role for someone who gets excited about building a brand from the beginning planning the feed, shaping content ideas, creating posts, writing captions, spotting trends, and helping tell the story behind the product, process, and people.

The ideal person has:

• Experience creating or managing content for lifestyle, fashion, home, beauty, hospitality, or culturally rooted brands
• A strong visual eye and understanding of elevated social media aesthetics
• Ability to plan content, not just post it
• Bringing creative strategy, organization, and strong follow-through
• Bonus: NYC/NJ/JAIPUR-based and able to help capture content

Contract, stipend-based to start with potential to grow.

If interested, email hello@houseofruh.com with your portfolio or brands/accounts youve worked on and content youve created.

Remote and ONLY candidates in the central time zone. 2-5 years of experience. $40.00 an hour. NO candidates outside of Central Time Zone will be contacted. Contract July to November.

We are seeking a highly organized and adaptable Learning & Development Specialist to provide temporary coverage during a maternity leave. This role will support learning initiatives, training administration, content organization, and learning program execution. The ideal candidate is a self-starter who thrives in a fast-paced environment, can manage multiple priorities, and consistently drives projects to completion.

Key Responsibilities

• Support the administration and coordination of learning and development programs.
• Maintain and update training matrices, learning records, and training documentation.
• Assist with learning management system (LMS) activities and learning operations.
• Organize, track, and manage learning-related projects to ensure deadlines are met.
• Curate and refine existing content into learner-friendly formats.
• Create and edit PowerPoint presentations, training materials, content outlines, and job aids.
• Summarize complex information into clear, concise learning content.
• Collaborate with stakeholders to gather information and support learning initiatives.
• Monitor project timelines and proactively identify and resolve obstacles.

Qualifications

• Experience supporting Learning & Development, Training, Organizational Development, or Talent Development functions.
• 2-4 years of experience
• Experience working with Learning Management Systems (LMS); Workday Learning experience is a plus but not required.
• Strong project coordination and organizational skills.
• Experience maintaining training matrices and learning documentation.
• Ability to create, edit, and refine presentation materials and learning content.
• Strong written communication skills with the ability to summarize information effectively.
• Comfortable working independently with limited direction.
• Demonstrated ability to manage shifting priorities and changing business needs.

Desired Traits

• Highly organized and detail-oriented.
• Strong follow-through and execution skills.
• Agile and adaptable when priorities change.
• Resourceful problem solver.
• Self-directed learner with a proactive approach.
• Positive attitude and ability to work effectively in a remote environment.

In Irion siamo sempre alla ricerca di persone appassionate e motivate che vogliano contribuire alla nostra missione di innovare e migliorare la gestione dei dati per le grandi aziende.

Se non hai trovato una posizione aperta che corrisponde al tuo profilo, inviaci comunque il tuo Curriculum Vitae attraverso questa candidatura spontanea.

Ulteriori informazioni

Cosa troverai in Irion

Flessibilit e Benessere: smart Working strutturato per garantirti il miglior equilibrio tra vita professionale e privata.

Crescita continua: piani di formazione costanti e un sistema di bonus economico sulle certificazioni che deciderai di conseguire. Svilupperai la tua carriera attraverso percorsi trasparenti (Career Path) progettati per riconoscere la tua evoluzione.

Un ambiente stimolante: lavorerai in un contesto sereno, collaborativo e orientato al risultato, dove non mancano mai occasioni di condivisione e convivialit.

Il “Maggiordomo Aziendale”: Una figura dedicata a disposizione di tutto il team per gestire le commissioni personali e familiari quotidiane, restituendoti tempo prezioso.

Pe Te e La Tua Famiglia

• Assicurazione sanitaria integrativa.
• Credito Welfare aziendale legato al proprio career path da spendere in servizi e a tante altre iniziative
• Un supporto economico concreto dedicato alla crescita e all’educazione dei figli con il programma Irion for Family
• Un supporto alle mamme con il programma Mum@Irion
• Convenzioni bancarie e assicurative dedicate.

I Nostri Uffici e La Vita In Azienda

Lavoriamo in una sede immersa nel verde, dotata di cucina attrezzata e aree svago con calcetto e ping pong. Abbiamo una piccola palestra interna con docce e spogliatoi: l’ideale se ami correre o allenarti nel Parco Dora, che si trova proprio di fronte ai nostri uffici.

Inclusione e Pari Opportunit

Mettiamo le persone al centro. La scelta dei nostri futuri colleghi si basa esclusivamente sulle competenze e sul potenziale, senza alcuna distinzione di genere, orientamento sesso-affettivo, identit o espressione di genere, et, disabilit, etnia, colore della pelle, religione o paese d’origine. Ci impegniamo ogni giorno per garantire un ambiente di lavoro inclusivo, sicuro e sereno per chiunque.

Prossimi passi

• Vuoi dare un’occhiata dietro le quinte? Scopri come si vive da noi: www.irion-edm.com/it/life-at-irion-it
• Restiamo in contatto: seguici su LinkedIn per scoprire le nostre novit e i progetti del team.
• Se ti interessa questa sfida, invia la tua candidatura allegando il tuo CV aggiornato in formato PDF (un elemento essenziale per permetterci di valutare al meglio il tuo profilo).

La ricerca rivolta a candidati di entrambi i sessi (L. 903/77 e D.Lgs. 198/2006).