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Deadline Date: Monday 22 June 2026
Requirement: Cyber Operations Management System (COMS) Demonstration
Location: Offsite
Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)”. Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs
Period of Performance: EDC + 4 months. Estimated start date: 15 July 2026 (tentative)
Required Start Date: 15 July 2026 (tentative)
Required Security Clearance: NATO SECRET
SECTION 1 INTRODUCTION
1.1 Background
The NATO Communications and Information Agency (NCIA) is dedicated to acquiring, deploying, and defending communication systems for NATO’s political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO’s technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of this mission, NCIA requires specialized advisory services to enhance its interim workforce capacity.
The Cyber Operations Management System (COMS) demonstration is a high priority task which aims at:
COMS operates on the NCSC NROP and NCSC NSOP CIS and is accessible from NATO-wide stakeholders from their respective low-side and high-side environments. COMS supports Cyber Incident Response and Defensive Cyber Operations and is therefore a critical component of the NATO Cyber Security Centre (NCSC) today and the NATO Integrated Cyber Defence Centre (NICC) tomorrow.
1.2 Scope of Work
The purpose of this Statement of Work (SOW) is to acquire contractor support to build a mock-up environment of the current COMS NR and COMS NS. Based on the mock-up of the environment, the contractor shall identify and capture the requirements of what COMS is able to deliver today in a video demo to be presented at a planned industry engagement day.
SECTION 2 PERFORMANCE REQUIREMENTS
2.1 Deliverable D1: Mock-up of COMS NR/NS Environment on the NATO Software Factory
The contractor shall build a mock-up environment that simulates what is doable today on COMS NR and COMS NS, including the relation between Atlassian JIRA, Atlassian Confluence, and all plugins currently installed on the production environment. It will notably replicate all Jira processes supporting the execution of the DEFEND branch missions, as well as all other supporting Jira processes (including but not limited to ‘STAGIL assets’ projects). It will also replicate the mechanism allowing low-side workflows tracking from the high-side with the associated hand-over/take-over mechanism, the dynamic wiki page publications based on Jira issues changes, and the use of dynamic page templates (scaffolding/reporting-based).
Acceptance Criteria D1
All existing processes at the first day of Contract Award on COMS (Jira) NR and COMS (Jira) NS are replicated on the mock-up environment. All data-types used for any of these processes have corresponding mock-up data implemented that will allow at least 10 different instances of each process to be run without using the same data twice. Any Confluence space and pages used in support of these processes must also exist on the mock-up environment, including dynamic elements, labelling, and all plugins as on production. The simulation of the Data diode and the replication mechanism must be implemented.
Due Date: 60 days from Base Period EDC
Payment Milestone: 40% of contract value. After deliverable completion and signed Delivery Acceptance Sheet (DAS).
2.2 Deliverable D2: Identification and Documentation of the COMS Requirements
Based on the mock-up environment established in D1, the contractor shall identify and capture the functional and non-functional requirements of what COMS is able to deliver today into a NATO AQAP conforming format that is readable and unambiguously understandable by a third-party company having no prior knowledge of NCSC, NCIA, or NATO. The requirements shall be organized in logical groups to facilitate the production of a video in D3. The requirements shall be written such that a third party could recreate, using one or multiple technical capabilities, a solution that would satisfy the identified requirements. The requirements will be captured within the COMS Confluence environment until final review is agreed. The final deliverable will be in Word document format.
Acceptance Criteria D2
The requirements shall meet the following principles: each must be unique, testable, verifiable, unambiguous, traceable, and necessary in accordance with the relevant NATO AQAP.
Due Date: 45 days from Base Period EDC
Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.
2.3 Deliverable D3: Creation of a Video Demonstrating the Identified Requirements in D2
The contractor shall produce a recorded video introducing what COMS is today, and going through the different requirements captured in D2. The requirements document shall identify the timestamp in the video at which each requirement is being presented. The video in D3 and the requirements in D2 will be made available to industry as part of pre-solicitation industry engagements.
The video shall be securely hosted by the contractor. A copy shall be delivered to NCIA. The video shall remain available on the contractor-hosted platform, and as per D4, for a duration of contract end plus 2 months.
Acceptance Criteria D3
The video shall be endorsed by NCIA. Minimum resolution: 1920x1080p using H.264/AVC encoding. Supporting audio shall be a minimum of 44 kHz. The narrator must have STANAG 6001 Speaking skills of level 4 minimum. The content of the material shall meet or exceed ISO 40180, and cover all requirements identified and endorsed in D2.
Due Date: 70 days from Base Period EDC
Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.
2.4 Deliverable D4: Demonstration of the COMS Mock-up Environment
The contractor shall present a live demo of the COMS mock-up environment as part of an industry engagement day organized by NCIA. The demo will take place online. The live demo shall cover the points of the video in D3, with an authorized level of interaction (questions from industry). The Q&A session may be organized at the end of or during the demo, as best determined by the contractor.
NCIA is responsible for inviting industry and setting the date of the demo. The contractor shall ensure availability and full working condition of the environment at the time of the demo. Depending on the risk of non-availability, an alternate date may be set by common agreement between NCIA and the contractor. NCIA will be present during the demo to answer questions.
Acceptance Criteria D4
The live demo occurred and all invited industry members who confirmed attendance were able to attend. No disruption of video or audio of more than 5 seconds, and no dropping of participant connections caused by the contractor, occurred.
Due Date: 100 days from Base Period EDC
Payment Milestone: 20% of contract value. After deliverable completion and signed DAS.
SECTION 3 CONTRACTOR QUALIFICATIONS
3.1 Contractor Experience
[See Requirements]
3.2 Personnel Requirements
The Contractor shall determine and provide the appropriate number and composition of personnel possessing the necessary qualifications, skills, and experience to successfully fulfil all requirements of this effort, taking into consideration the very tight delivery timeline. NCIA expects 3 persons to work on this SOW to meet the deadlines. The Contractor shall ensure that the proposed team is capable of delivering high-quality, timely, and fully compliant deliverables as specified in this SOW.
Only the company’s project manager must hold a NATO SECRET security clearance, necessary to access the production environment. Other contractor staff must be authorized at NATO RESTRICTED level.
The work shall be executed fully at the contractor’s facilities.
SECTION 4 PROJECT MILESTONES AND DELIVERABLES
Deliverable D1: Mock-up of COMS NR/NS environment on the NATO Software Factory. Due: 60 days from Base Period EDC. Payment: 40% of contract value.
Deliverable D2: Identification and documentation of the COMS requirements. Due: 45 days from Base Period EDC. Payment: 20% of contract value.
Deliverable D3: Creation of a video demonstrating the identified requirements in D2. Due: 70 days from Base Period EDC. Payment: 20% of contract value.
Deliverable D4: Demonstration to selected industry members of the COMS mock-up environment. Due: 100 days from Base Period EDC. Payment: 20% of contract value.
Payment is dependent upon successful acceptance of each deliverable and the signed Delivery Acceptance Sheet (DAS). Invoices shall be accompanied by the DAS, signed by the contractor and the NCIA POC.
SECTION 5 COORDINATION AND REPORTING
Reporting mechanisms will be defined during the kick-off meeting.
SECTION 6 SCHEDULE
The Task Order will be effective immediately after contract signature. The estimated starting date is 15 July 2026 (tentative), with a period of performance of EDC + 4 months.
SECTION 7 TRAVEL
There is no travel expected. Exceptionally, if any travel is required, costs are considered to be included in the overall contract price and will not be reimbursed separately.
SECTION 8 PURCHASER-FURNISHED INFORMATION AND RESOURCES
3. CONTRACTOR QUALIFICATIONS
Required Experience and Skills
Gritter Francona is seeking an IT Asset Management Program Manager to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the primary client-facing lead and will oversee the successful delivery of program management support for an enterprise ITAM effort focused on strengthening asset accountability, lifecycle management, governance, reporting, and operational visibility.
The Program Manager will coordinate directly with government program leadership, manage project execution, monitor schedules and deliverables, oversee risk and issue management, and ensure clear communication across stakeholders. The ideal candidate has experience leading federal IT programs, managing complex deliverables, and supporting structured governance, compliance, and reporting activities in a mission-focused environment.
Required Qualifications
Preferred Qualifications
BusPlanner is hiring an Events Coordinator to support our Events team with the logistics, planning, and marketing behind our presence at conferences, trade shows, webinars, and user events across North America. This is a fully remote role based in Pakistan, ideal for someone who is exceptionally organized, an excellent communicator, and energized by keeping many moving parts on track at once.
You’ll work closely with our Events Team Lead as the operational backbone of our event calendar, owning timelines, coordinating vendors and registrations, and helping promote each event before, during, and after it happens. When our events run flawlessly, it’s because someone like you made sure every detail was handled.
This role is based in Pakistan but works Eastern Time (EST) business hours to stay closely aligned with our North American Events team. You should be comfortable working a North American schedule, which falls during the evening and overnight in Pakistan. No travel is required; this is a behind-the-scenes role that keeps our events running from anywhere.
Why BusPlanner?
BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations through our intuitive, easy-to-use platform.
BusPlanner’s product suite is trusted by school districts across North America and is rapidly expanding in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), and Guilford (North Carolina), among many others. BusPlanner has a long history of serving the education market and is well positioned to further penetrate the US market in the coming years.
BusPlanner’s leadership team consists of seasoned entrepreneurs with significant experience building and growing successful software businesses, including (i) FieldEdge, a leading provider of software for the field services market, which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap, a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley.
As a successful Events Coordinator, you will:
You Should Apply If:
You Should Not Apply If:
At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf of customers, while providing timely and accurate responses to all incoming requests. The goal is to ensure an excellent customer experience, facilitate fast problem resolution, and help eliminate recurring issues.
How You Will Make An Impact
Service Delivery
Process Improvement
Communication
Miscellaneous
What You Will Bring To The Table
Required:
Preferred:
Location: Philippines, Remote
Schedule/Shift: Sunday through Thursday 5 am – 2 pm Philippines time
About Us
At Netrix Global, our values are the philosophies and principles that guide us. They support our vision, help us achieve our goals, and keep us committed to a common purpose.
We own the outcomes, win together, make an impact, enjoy the journey, and respect everyone.
Netrix Globals mission is clear: to provide the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Our broad capabilities allow us to deliver comprehensive solutions that address even todays most complex business challenges, offering an integrated, optimized, and forward-looking approach.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors. Netrix is consistently ranked on the CRN VAR500 list of top system integrators in the country.
At Netrix, we are dedicated to solving business problems with innovative technology solutions. We focus on the end-user experience and remain committed to customer satisfaction.
What You Can Expect From Us
We offer a competitive compensation package, comprehensive group benefits for you and your family, flexibility and time off when you need it, and a casual work environment.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion, and compensation processes are based on merit, skills, and qualifications to ensure fairness and equity. As part of this commitment, we provide reasonable accommodations for individuals with disabilities. If you need an accommodation, please contact us at NetrixHR@Netrixglobal.
For more information about Netrix Global, visit www.netrixglobal.com.
Here, you won’t just be part of a tech revolution. You’ll be at the helm, driving change. You’ll fit right in if you’re a creative thinker who’s eager to reduce technical debt and increase agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach.
We operate with an AI-first mindset across all aspects of our business, continuously improving our efficiency and increasing the value we deliver to clients. We’re looking for individuals who are intensely curious about emerging technologies and passionate about innovation.
Your journey with us won’t simply advance your career; it will offer the chance to help shape an industry alongside like-minded professionals. We’re excited to consider you a key player in this transformative chapter. Thank you for considering a role with Nymbus.
WORK ENVIRONMENT:
We are primarily a remote-first company, but you may need to travel to visit client sites or attend meetings at designated locations with your team members.
ROLE OVERVIEW:
The Applied AI Analyst operates at the intersection of business, data, and AI to solve complex problems and drive measurable outcomes. This role partners with functional leaders to bring analytical rigor, structure, and AI-enabled solutions to high-impact decisions, workflows, and strategic initiatives.
Applied AI Analysts do not operate in theory alonethey are hands-on builders and problem solvers who design, prototype, and deploy AI-driven approaches that improve efficiency, decision-making, and business performance.
CORE RESPONSIBILITIES:
WHAT SUCCESS LOOKS LIKE:
CORE SKILLS & CAPABILITIES:
WHAT TO EXPECT:
Thanks for your interest in the Applied AI Practice at Nymbus. We’ve tried to make this process transparent and respectful of your time. Here’s what it looks like, end to end:
We try to move quickly and keep you informed at each step. Questions along the way are always welcome.
BENEFITS:
Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!
Let’s Go!