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Remote Jobs (Work From Home)

RevOps AI Analyst Intern

Company
At Actian we believe data should be a competitive advantage. Through the deployment
of data technology, underpinned by a relentless and trusted service commitment, we
help business critical systems transact and integrate at their very best. As a trusted
leader in data management, integration, and analytics, our mission is to help businessesunlock the full potential of their data to drive better decision-making and innovationwherever it resides in the cloud, on-premises, or hybrid environments.

With a global team of experts and a culture of innovation, were dedicated to helping
our customers solve their most complex data challenges.

Internship Overview
We are looking for interns to join us for our 2026 Summer Internship Program! This 12-
week program is set to begin June 8 th , so if you are looking for an incredible opportunityto partner with the best and brightest minds in the industry, apply today. This programhas been designed with our interns in mind and includes structured learning plans, adedicated buddy, and a focused capstone project that you will have the opportunity topresent in our Internship Showcase!

What Its Like Interning with Us!

Intern Events just because the internship is remote, doesnt mean we dont
have time for fun! Regular intern events will be hosted throughout your 12-
weeks with us!
Time with Executives Interns all get a chance to connect with our executive
team through panel discussions, 1:1s, Q&A meetings, and events
Workshops Interns participate in workshops geared towards helping new
professionals
Opportunity to travel we will fly you out for onsite orientation at our Austin,
Texas office location!

Position Overview

In todays fast-paced environment, business stakeholders in Sales, Marketing, and
Product often face decision-making delays due to a reliance on manual data requests
and complex reporting. The Revenue Operations team at Actian is building a RevOps AI
Analyst by leveraging the Actian AI Analyst platforma cutting-edge Generative AI
(GenAI) conversational interface powered by a robust Semantic Layerto enable self-
service analytics and empower leadership to make faster, smarter decisions.

The Technology: Actian AI Analyst

The Actian AI Analyst is designed to bridge the gap between raw data and actionable insights. By utilizing Natural Language Processing (NLP), it allows non-technical users to ask complex questionssuch as inquiries regarding deal progression, account distribution, and revenue attainmentand receive instant, data-driven answers without ever having to write a line of SQL. With its state-of-the art Semantic Layer, this revolutionary product aims to move organizations away from “Steward-heavy” manual workflows and toward Self-Service Analytics without compromising on the reliability and accuracy of their reports, thus providing true Business intelligence.

The Capstone Project

As the RevOps AI Analyst Intern, you will work on the RevOps team to deliver a RevOps AI Analyst Agent to our Sales and Product team. With the central aim to democratize data, your mission will be to support the design, deployment, and evaluation of the pilot, ensuring the AI model delivers accurate, hallucination-free insights by refining the Semantic Model and Data Architecture.

This project is not just about testing a tool; it is about building a scalable framework for Augmented Analytics that will empower leadership to make faster, smarter decisions.

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Responsibilities:

This is a unique opportunity to work at the intersection of Revenue Strategy and AI Implementation with high visibility across the organization.

Product Ownership & User Discovery

  • Stakeholder Engagement: Act as a junior Product Owner by conducting discovery interviews with cross-functional stakeholders (Sales, Marketing, and Product) to identify critical analytics “pain points” and high-value data gaps.
  • Requirements Synthesis: Translate qualitative user feedback into technical requirements for the AI Analyst, ensuring the conversational interface addresses real-world business logic.
  • Strategic Roadmap: Develop a forward-looking strategic roadmap for future AI iterations based on pilot insights, highlighting opportunities for scalability across the organization.

Data Architecture & Semantic Modeling

  • Semantic Layer Definition: Support the documentation of the Semantic Layer by building a standardized Metrics Definitions Glossary, ensuring the AI provides “one version of the truth.”
  • Prompt Engineering: Design and curate a Prompt Library to optimize the AIs Natural Language Processing (NLP) capabilities and improve the precision of generated insights.
  • Data Integrity & Validation: Utilize SQL and Salesforce (SFDC) reporting to audit AI-generated outputs, performing root-cause analysis on query failures to ensure data accuracy.

Pilot Management & Performance Analytics

  • Operational Execution: Manage the daily lifecycle of the Pilot program, serving as the primary lead for the “Steward Inbox” to monitor query failures and user friction points.
  • Success Benchmarking: Track and analyze Adoption Metricsincluding Active Users, Question Success Rates, and Time-to-Insightto quantify the pilots ROI and business impact.
  • Capstone Presentation: Synthesize complex data findings into a compelling narrative for the Internship Showcase, presenting your final recommendations to the Executive leadership team.

Nice to Haves:

We are looking for candidates who are passionate about the intersection of AI and business impact.

Educational Focus: Pursuing a degree (undergrad/masters) in Business Analytics, Data Science, Information Systems, or Business Administration.

Technical Skills:

  • AI & Knowledge Management: Experience using Generative AI (GenAI) tools and research assistants (e.g., NotebookLM, ChatGPT, or Claude) to synthesize complex documentation, extract insights from unstructured data, and build grounded knowledge bases.
  • SQL Fundamentals: Proficiency in writing queries to validate data and audit AI outputs.
  • Data Modeling: Understanding of relational databases, schema design, and Semantic Layer definitions.
  • BI & Analytics: Familiarity with Business Intelligence tools (e.g., Tableau, Power BI, or Looker) and data visualization principles.

Soft Skills & Domain Knowledge:

  • Stakeholder Management: Ability to translate technical concepts for non-technical business users.
  • RevOps Familiarity: Experience with Salesforce (SFDC) architecture or revenue lifecycle concepts is preferred although not required
  • Problem-Solving: A product-owner mindset with the ability to synthesize user feedback into actionable technical insights.

Requirements:

  • Must be actively enrolled in a college degree program
  • Must be legally authorized to work in the United States

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$20 – $30 an hour

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We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Remote Jobs (Work From Home)

Netsolid-invest: Customer Support Representative (English) | BetCare

Headquarters: Lviv, UA

Hi, were BetCare, were a partner project of NetSolid Investments!

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don’t care about your background – you are yours, as they say – though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES

  • To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don’t worry, we will provide the training).
  • To report on common issues and flag anything urgent.
  • To approach customers proactively about select promotions.
  • To support with some translations as our “go-to” native speaker.

A FEW MUSTS

  • Be fluent in written and spoken English (this is the official office language).
  • Be interested in learning about iGaming and increasing your tech knowledge.
  • Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer).

WHAT WE OFFER

  • Fully remote work. In case you are Lviv based – ability to attend the office (which is absolutely pet friendly ).
  • Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
  • Diverse paid times off.
  • Presents and bonuses from the company.

Can you relate to this? If your answer is “Hell Yes”, apply here!

To apply: https://weworkremotely.com/remote-jobs/netsolid-invest-customer-support-representative-english-betcare

Remote Jobs (Work From Home)

Anne Jagger Recruitment: Customer Support English, French and Spanish

Headquarters: Ruislip, Middlesex

Our client a market leader within the music industry is recruiting a Multilingual French, Spanish & English speaking Customer Service Advisor. Remote working, the role is paying an annual salary of 37,000. You will be required to work at least 22 hours per week, Monday, Friday plus either Tuesday or Thursday.

This organisation creates and innovates products and services for DJs, Musicians, Clubs and the music community. The London Headquarters is growing rapidly and we are recruiting remote, multilingual Customer Support Coordinators.

Within the Customer Support team, the role will help resolve client queries/issues in relation to products and e-commerce sales received either by telephone, email or other channels. This is a business to business role.

Duties & Responsibilities:

  • Handle incoming customer enquiries in relation to products or e-commerce sales
  • Responsible for assigned customer service tickets
  • Following the internal procedure for customer service operations and meeting its service level goals
  • Where necessary liaise with other internal departments and third-party service providers
  • Identify customer queries that require a high level of technical expertise
  • Initiate the process for e-commerce returns

Skills & Experience:

  • Multilingual, fluent in English, French and Spanish essential
  • Experience using Zendesk or other relevant customer service systems
  • Customer service experience is essential
  • Proficient in all Microsoft Office packages
  • Knowledge or interest in DJing and music would be an advantage
  • Additional languages would be an advantage

This is a fabulous opportunity for candidates with an interest in music and DJ’s to join a prestigious international organisation. Fluency in English and both Spanish and French is essential.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

To apply: https://weworkremotely.com/remote-jobs/anne-jagger-recruitment-customer-support-english-french-and-spanish

Remote Jobs (Work From Home)

Operative: Junior customer support Analyst – AOS

Headquarters: Bangalore, 560029, India

CompanyOverview

300+mediacompaniesasclients,$40+billioninrevenueprocessed,25,000+worldwideusers

Operativeisarevenueaccelerantformediacompaniesaroundtheworld.NoothersoftwarecompanyinAdTechspace,bringsacomparabledepthofexperiencetocreatetrulyinnovativesoftwarethatperformsacrossallplatforms,revenuemodelsandbusinessunits.WeareaSAAS(SoftwareasaService)platformwhichhelpsclientsmanageadvertisementsbothinthelinear(TV)anddigitalspace.Wehavebeeninthemarketforovertwodecadesandhave1100+employeeswith12officesspreadacrosstheglobe.Operativeisproudtoplayapivotalroleinthewayadvertisingisbought,soldandmanagedacrossmediaindustry.

JOBSUMMARY

Operativeislookingforanenthusiastic,driventeamplayertoaddtotheirglobalsupportteamresponsiblefordeliveringbusiness-to-businessapplicationsupport.Thisrolechampionscustomerpriorities,drivesincidentstoclosure,andenhancesthecustomersupportexperience.Youwillcombinestrongtechnicalandfunctionalproblem-solvingskillswithakeenbusinesssensetodelivertopnotchcustomer-focusedsupport.

MAINDUTIESANDRESPONSIBILITIES

  • Receive,analyse,troubleshoot,replicate,andresolvecomplexcustomerissues,post-implementation,withagoaltoaideincustomersuccess,retention,andadoptionofOperativeproductlines
  • Buildknowledgeofthesoftware,troubleshootingtoolsandprocesses
  • ProviderapidresponseandresolutiontocomplexcustomerincidentswithintheSLArequirements
  • CoordinatewithOperativeinternalteams(ProductManagement,Solutions,TechOps,CustomerSuccess,andEngineering)toaddresscustomerneedsandrequests
  • Demonstrateinitiative,agilityandfollowthroughinareasofresponsibility
  • Bepersonable,professional,andresponsive,whilecapablyrepresentingOperativetocustomers
  • Contributetothesupportknowledgebase
  • Assistwithavarietyofoperationalprojectssuchasmonitoringcustomerproductionenvironments

COMPETENCIES

  • Required:
  • Excellentwrittenandverbalcommunicationskills(EnglishProficiency)
  • Abilitytogatherissuedetails,identifyproblems,mediateissues,developsolutions,andimplementacourseofaction
  • Acandoattitudewithstrongfollow-throughhabits
  • Deadlineanddetail-oriented,withtheabilitytojugglemultiplecustomersandprojectssimultaneously.
  • Abilitytohandlechallengingcustomersituationswithdiplomacyandbecoolunderpressure
  • Abilitytoanalyzecustomerincidentsandrecreatepossibledefectsinasimulatedenvironment
  • Exceptionalinterpersonalandcustomerserviceskills
  • Willingnesstotakeonwhatevertasksareneededtocompletethejob
  • StrongMicrosoftExcelknowledge

Preferred:

  • ExperiencewithintheCustomerSupportDomain
  • WorkingSQLknowledge
  • Knowledgeofsoftwaredevelopmentlifecycle

  • EDUCATION,CERTIFICATION,ANDEXPERIENCE
  • Required:
  • Bachelorsdegree(orsimilar)required
  • Technicalfocuspreferred
  • ExperienceworkingwithInternetproducts(SaaS)andtechnologies
  • Preferred:
  • 1+year(s)experiencesupportingsoftwarewithexternalcustomers
  • PreviousexperienceworkingwithDigitalAdvertising,OnlinePublishing,orInteractiveMediacompanies

GENERAL

  • ThesedutiesandresponsibilitiesmaybechangedinaccordancewiththeneedsoftheCompany.
  • Thisisnotintendedtobeanexhaustiveorexclusivelistofduties.YoumayberequiredtocarryoutanyotherassociatedtaskstoensurethesuccessfuldeliveryofOperativesobjectives.

Whyjoinus?

Operativeisatechnology-orientedproductorganizationthatbelievesinempoweringitspeople

Weusethelatesttechstackandempowerourengineerstolearn,workandideateonnewtechnologiesavailableinthemarket

Weprovideflexiworkschedulesandremoteworkingtoencourageworklifebalance

Weareanequalopportunitiesemployerandrecruitbasedontheexperienceandskillset.

Weofferacompetitivesalaryandbenefitspackage

PleaseapplyonlineanduploadyourCV.

Operativeisamerit-first,equalopportunityemployer;diverseapplicationsareencouraged.

Operativecaresaboutyourprivacyandprotectingyourdata.BysubmittinganapplicationforapositionwithOperative,youacknowledgethatyouhavereadthefollowingandconsenttohowOperativetreatsyourdata:1)theCandidatePrivacyPolicyavailableathttps://www.operative.com/candidate-privacy-notice/(orifyouareacandidatefromIsraeltheCandidatePrivacyNotice(Israel),availableathttps://www.operative.com/candidate-privacy-notice-israel/,and2)theCandidateNoticeforDataTransferandRetentionavailableathttps://www.operative.com/candidate-notice/.

To apply: https://weworkremotely.com/remote-jobs/operative-junior-customer-support-analyst-aos

Remote Jobs (Work From Home)

Pointclickcare: Manager, Customer Support (Acute and Payer)

Headquarters: Remote – US/Canada

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.Recognized by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare so it doesnt just survive, it thrives.To learn more about PointClickCare, check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.
About the Role:
The Manager, Customer Support role is responsible for overseeing the day-to-day operations of the team, providing coaching and mentoring, and ensuring that operational processes are measurable and enabling best-in-class technical support to our customers.
This position requires a natural curiosity to keep growing and learning, a desire to build trusting relationships across the organization, and a metrics-driven approach to problem solving. This position can be remote or work out of an approved PointClickCare office location.
Key Responsibilities:
Oversees multiple Customer Support Analysts which may consist of Customer Support Manager(s) and individual contributors.
Provides consistent, balanced and timely feedback on Customer Support performance as related to call and/or case audits
Responsible for data/metrics to accurately reflect team performance and customer experience and implement process changes or propose product changes to improve these metrics.
Fosters a positive work environment and consistently models and supports continuous learning.
Works in collaboration with other departments to improve visibility of Customer Support metrics and optimize end to end process transitions between departments
Your Key Strengths:
3+ years of experience in a Customer Support environment with 3+ years of Leadership and Management duties
Experience with PointClickCare products or similar SaaS products
Post-Secondary Degree or Diploma in Healthcare related field, Business Administration, Technical Services (Not required)
Flexibility to work through escalations that happen outside normal working hours, Customer care comes first!
Ability to manage various projects in a fast-paced environment
Experience with Knowledge-Centered Support (KCS).
Communicates clearly in verbal and written formats with all levels of the organization and customer base.
Experience with and creating reports/dashboards in Salesforce, Jira or other Service Management tools.
$92,000 – $100,000 a year

US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $92,000-$100,000 + 10% performance-based bonus and fulltime benefits.
The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Corp D- L1
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCares human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

To apply: https://weworkremotely.com/remote-jobs/pointclickcare-manager-customer-support-acute-and-payer

Remote Jobs (Work From Home)

Priceloop: Junior Customer Support Specialist (German speaking)

Headquarters: Berlin

We at Priceloop are on a mission to empower business managers in making data-driven decisions. Pricing is one of the most critical business challenges for our customers. However, todays market standard is manual pricing or rule-based automation, which both are not truly data-driven. We have big ambitions in changing how enterprise software is built and delivered, and we are seeking similarly ambitious professionals to join us in our journey. Learn more about working at Priceloop.

What youll work on:

  • As our first hire in the Customer Support function, you’ll play a crucial role in ensuring our customers have the best possible experience using our platform
  • Onboarding: Youll have a full ownership of our onboarding process by leading our customers through the operational tasks of the onboarding in an efficient manner
  • Account Management: you’ll be the primary contact for our customers via various channels (incl. email, phone or Zoom) to help them navigate our platform, especially with functionalities that are not self-service yet
  • Cross-team Collaboration: youll work closely with our Product and Engineering teams to solve customer tickets and other inquiries
  • You will manage our CRM HubSpot to make sure all information is up to date and organized
  • You have already gained your first experience in a customer facing role (Customer Service / Operations, SDR, Sales, etc.), B2B/SaaS experience would be a strong advantage
  • You are familiar with customer service ticketing tools such as Hubspot, Dixa, Zendesk or similar
  • You are fluent in German and have good English skills
  • You have experience with Google Sheets
  • You are a strong team player and have good communication skills
  • You have a strong interest and willingness to learn in the field of Business-to-Business Software as a Service as well as e-commerce pricing

What will make you a perfect fit:

  • Youre a self starter
  • Youre ambitious but humble
  • You speak up
  • You embrace team over self
  • Flexible working hours, home office & fully remote options
  • Competitive compensation packages including ESOP
  • 1000 EUR annual budget for your development (courses, conferences, etc.)
  • Uncapped holiday
  • 13 or 16 MacBookPro / Linux machine with all the equipment needed for your work
  • Regular team events (as far as covid 19 allows)
  • Work closely with the founders
  • Lots of excellent coffee

To apply: https://weworkremotely.com/remote-jobs/priceloop-junior-customer-support-specialist-german-speaking

Remote Jobs (Work From Home)

Mapon: Customer Support Internship

Headquarters: Rga, LV

Location: Riga or Remote | Duration: Minimum 3 months | Type: Unpaid

Join one of Northern Europes leading IoT companies! Mapon develops advanced fleet management and asset tracking solutions, serving over 30,000 clients globally. With 200+ professionals across 7 countries, were shaping the future of transportation technology.

Now, were looking for a Customer Support Intern to join our dynamic team and gain hands-on experience in tech support, localization, and internal process management.

You’re curious about:

  • Transportation, logistics, or the automotive industry
  • Telecommunications, engineering, or programming
  • Helping people and solving technical problems
  • Fluency in English (a must)
  • Fluency in at least one of the following: Finnish, Danish, Swedish, Lithuanian, Estonian, French
  • High PC literacy ability to navigate various software tools (Google Suite, AI tools, etc.)
  • Tech-savvy mindset understanding technical documentation and systems
  • Strong teamwork and communication skills
  • Learn about Mapons products, services, and internal processes
  • Proofread AI-translated Help Center content and validate technical accuracy
  • Assist in software platform localization and translation maintenance
  • Support the team with various localization-related tasks

Youll workclosely with experienced professionals from international markets and gain insight into a fast-paced tech environment.

  • Real-world experience in a fast-growing international IoT company
  • Paid lunch and office snacks
  • Flexible schedule and remote-friendly work culture
  • Recommendation letter after successful completion

Lets build the future of fleet management together.
Ready to take the first step? Apply now!

*We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.

Mapon (reg.nr. 40003800531)

To apply: https://weworkremotely.com/remote-jobs/mapon-customer-support-internship

Remote Jobs (Work From Home)

Associate Forward Deployed Engineer

About Symmetry Systems

Symmetry Systems is the Data+AI Security company. Our data security posture management platform is engineered specifically to address modern data security and privacy challenges at scale from the data out, providing organizations the ability to innovate with confidence. With total visibility into what data you have, where it lives, who can access it, and how it’s being used, Symmetry safeguards your organization’s data from misuse, insider threats, and cybercriminals, as well as unintended exposure of sensitive IP and personal information through use of generative AI technologies.

Position Overview

As a Forward Deployed Engineer, you will sit at the intersection of customer outcomes, product, and go to market. You will be involved with deployments and pilots, turn ambiguous we need to secure our data and AI problems into concrete solutions, and help shape what we build next based on what you see in the field.

We are looking for talent across the experience spectrum. Your level is determined based on your technical depth, autonomy, and scope of influence demonstrated during the interview process.

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What you will do

  • Own outcomes for high stakes customer engagements
  • Lead technical discovery to map a customers data and identity reality, including key data stores, flows, access patterns, and risk hotspots.
  • Drive successful pilots and proofs of concept from blank slate to measurable value, including success criteria, implementation plans, and executive ready outcomes.
  • Deploy, integrate, and make it real
  • Design and implement secure deployments across cloud, on-prem, and hybrid environments, including AWS, Azure, GCP, and on premise patterns.
  • Integrate Symmetry into customer ecosystems such as identity systems, data platforms, and security tooling, leaning on existing integrations and building new ones when needed. Take advantage of AI tooling (such as Claude code) to expedite integrations.
  • Translate data security posture and identity risk signals into prioritized remediation plans, including least privilege, dormant access reduction, and anomalous activity response.
  • Be the technical closer without being salesy
  • Partner with Sales to run technical workshops, threat and risk reviews, and architecture sessions that build trust and momentum.
  • Handle the hard questions about how this works in real environments and about long term outcome arcs.
  • What success looks like in the first 6 to 12 months
  • Multiple enterprise pilots convert to production expansions because customers can clearly prove improved visibility, reduced risk, and operational fit.
  • The team moves faster because your templates, playbooks, and mentorship raise overall execution quality.

Qualifications

  • 1 – 5 or more years of experience in roles such as Forward Deployed Engineer, Solutions Architect, hands on Sales Engineer, Customer Engineer, Security Engineer, or similar, with deep technical delivery rather than presentation only responsibilities.
  • Ability to lead technical engagements with enterprise customers across security, data, platform, and executive stakeholders.
  • Fluency across AWS, Azure, and GCP, including IAM concepts, networking fundamentals, logging and audit patterns, and deploying production grade services.
  • Comfort working with modern data ecosystems and the realities of data sprawl across warehouses, lakes, object stores, and SaaS platforms.
  • Strong debugging and systems thinking skills, with the ability to isolate root cause from ambiguous symptoms and communicate clearly while unblocking teams.
  • Ability to write code or scripts when needed, for example in Python, Go, or TypeScript, and to reason deeply about APIs and integrations.
  • Ability to set direction in ambiguous situations, make tradeoffs, and keep customers and internal teams aligned.
  • Strong relationship skills and executive presence with calm, clear communication and high trust under pressure.

Nice to Haves

  • Experience in data security, DSPM, cloud security posture management, identity governance, or Zero Trust initiatives, especially those involving data object level controls.
  • Familiarity with security operations workflows such as alerting, investigations, audit evidence generation, and incident response.
  • A track record of building repeatable deployment playbooks or scalable post sales motions.

How we work

  • Customer empathy is treated as a technical skill. We win by understanding real world environments and constraints rather than forcing rigid templates.
  • Outcomes matter more than activity. We focus on measurable security and governance improvements, not just installation.
  • Field learnings directly shape the product. What you see in real deployments influences what we build next.

Perks and Benefits

  • Flexible Work: Our workforce embraces flexibility, whether working from home or at our global locations. We encourage you to tailor your work style to suit your productivity.
  • Equipment and Software: We provide a liberal expense policy for acquiring the tools you need to excel in your role.
  • Training and Growth: Access exceptional technical, leadership, and organizational training opportunities tailored to your development needs.
  • Recognition: We celebrate our employees’ accomplishments through blog features, product showcases, and conference talks.
  • Cutting-Edge Work: Be at the forefront of innovation in generative AI and ML applications within data security, and see your contributions used and valued by many.

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Symmetry Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remote Jobs (Work From Home)

Sell More Homes: Client Success Manager – Real Estate Coaching (Remote)

Headquarters:

URL: http://sell-morehomes.com

We’re a fast-growing operations consultancy helping real estate agents across North America acquire more clients using AI, paid ads, systems, and leverage. We’ve helped 60+ agents build predictable, scalable businesses and we’re growing fast enough that the founder can no longer own client success alone.

That’s where you come in.

The Role

You’ll be the main point of contact for every active client in the program. Your job is simple to say, hard to do: keep clients getting results, feeling supported, and renewing.

You’re not a note-taker. You’re not a scheduler. You’re the person who sees a client’s leads drop before they do, gets on a call before they panic, and coordinates with the team to fix it before it becomes a problem.

What You’ll Own

  • Onboard new clients kickoff calls, collecting assets, setting expectations and KPIs
  • Run weekly/bi-weekly check-in calls and proactively review performance dashboards
  • Coordinate with media buyers, tech support, and VAs to keep campaigns running
  • Lead renewal and upsell conversations you’ll be accountable for retention, not just relationships
  • Maintain SOPs, keep CRM updated, and collect testimonials and case studies

Compensation

  • Base: $36,000 CAD/year
  • Performance bonuses tied to net retention and upsells influenced
  • Target OTE: $100,000+ once ramped
  • Full-time | Remote | EST hours | Flexible schedule

You’re the Right Fit If:

You have 2+ years in account management, client success, or agency operations and you’ve had real conversations the kind where a client is frustrated or considering leaving and you turned it around. You understand digital marketing well enough to spot when something’s off, even if you’re not the one fixing it. You think in systems, you communicate proactively, and you don’t wait to be told there’s a problem.

Tools you should know or be ready to learn fast: Go High Level, Meta Ads Manager, Zoom.

This Is NOT the Right Role If:

You need heavy direction to manage your day. You’re uncomfortable having direct conversations with clients. You treat “client success” as admin work. You wait until the last minute to gather information or flag issues.

How to Apply

Apply here: https://form.jotform.com/260504845071251

A short video application is required and non-negotiable. In your video, tell us about a time a client was at risk of churning and what you did about it. No video = no review.

To apply: https://weworkremotely.com/remote-jobs/sell-more-homes-client-success-manager-real-estate-coaching-remote

Remote Jobs (Work From Home)

Senior Site Civil Engineer Land Development

Senior Site Civil Engineer, Land Development

ms consultants, inc.
Akron, Ohio; Cleveland, Ohio; Columbus, Ohio, Youngstown, Ohio

ms consultants is seeking a Senior Site Civil Engineer to join our growing Land Development team. This is an exciting opportunity to work on a wide variety of impactful projects within a collaborative and multidisciplinary environment.

Our team supports a diverse portfolio of projects, including single-family and multi-family residential communities, commercial developments, municipal facilities, industrial sites, and urban redevelopment initiatives. Youll have the opportunity to contribute to meaningful projects while working alongside experienced professionals across multiple disciplines.

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What You’ll Do:

  • Design and develop engineering plans for retail, commercial, residential, and municipal projects
  • Perform site grading, storm sewer design, and stormwater management calculations
  • Support projects from initial due diligence through construction completion
  • Collaborate with internal teams and coordinate project execution across disciplines

What You’ll Bring:

Education and Experience

  • Bachelor of Science in Civil Engineering (BSCE) from an ABET-accredited program, or equivalent experience
  • Professional Engineer (PE) license required
  • Experience with site development documentation and permitting processes preferred

Knowledge and Skills

  • Proficiency in AutoCAD Civil 3D
  • Experience with PondPack and HydroCAD (or similar hydrology/hydraulics software such as Hydraflow) preferred

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Why Choose ms consultants?

We are proud to be an award-winning engineering, architecture, planning and environmental consulting firm, annually ranking within ENRs Top 500 Design Firms. We partner with a variety of public and private clients and take pride in the many relationships we have formed by providing quality design solutions since 1963. We are dedicated to helping these clients achieve their goals through integrated, innovative solutions, and outstanding customer service.

As a member of the ms team, we consider your needs as a professional and as an individual outside of work. We offer a career path which provides opportunities for advancement at any level of your career and costs for licensure, certifications, and further education. To support yourself and your family, we offer a robust benefits package with options for health coverage, in addition to life insurance, disability, long-term care, and more. Our comprehensive 401(k) plan with company matching contributions sets you up for the future, from hire to retire. Wherever you are in your personal and professional journey, ms has you covered.

We know work-life balance is important and offer paid time off and flexible work schedules for when you need it, in addition to company paid holiday. Our focus on work-life balance also includes a hybrid work option, giving you the flexibility to work in the office and at home. Were also able to offer full-time remote work for select position, depending on the role and work requirement.

Our Mission:

By investing in our people, we create comprehensive solutions for communities and clients.

Our Vision:

Our vision is to shape a better tomorrow.

Our Values:

We are accountable. We foster collaboration. We stand for inclusion. We are committed to excellence. We are passionate about our work.

The ms Commitment to Diversity, Equity, & Inclusion

ms is a company that actively promotes anti-racist values and fosters an environment of diversity, equity, and inclusion. This means working together to speak out and take action against all forms of racism, bias, and discrimination, not only in our company but in our community and everyday lives. Read more aboutms DEI here.

ms consultants, inc. is an Equal Opportunity/Affirmative Action employer. ms fully supports and maintains compliance with all state, federal, and local regulations. ms does not discriminate against applicants or employees on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, or genetic information.

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