Author name: admin

Headquarters: Remote

URL: http://onthegosystems.com

OnTheGoSystems is a profitable $12M fully remote company behind WPML, one of the most popular WordPress plugins in the world, serving over250,000customers globally.

Were looking for aHead of Support to own and continuously improve the entire support experience across our products.

This role sits at the intersection of product, engineering, and customer success. You will drive a modern support operation that combinesAI-powered, human, and developer-led VIP support, ensuring that every client interaction reflects the quality of our products.

What Youll Do

• Lead our global support organization, including a human support team, AI-powered support systems, and developer-led VIP support.
• Own the support strategy, performance metrics, and operational standards for the entire support organization.
• Continuously improve support quality using data by reviewing tickets, measuring customer satisfaction, and identifying recurring issues and key client pain points.
• Work closely with development teams to turn recurring support problems into product improvements, reducing future support demand.
• Collaborate with the AI team to expand automation and strengthen the knowledge base that powers our AI support.
• Act as the final escalation point for complex or sensitive client situations.

Indicators Youre a Good Fit

• You have experience in PHP, JavaScript, CSS, and HTML, allowing you to follow technical discussions and step into complex escalations when needed.
• You are skilled in modern AI technologies and know how to apply them to real support workflows.
• You have experience leading and scaling support or customer-facing teams while maintaining high-quality standards.
• Youve worked directly with clients and can handle complex or sensitive situations calmly and professionally.
• Youve built or delivered products, understanding engineering trade-offs and practical constraints.
• You have a data-driven mindset, using metrics such as resolution time, automation rate, and customer satisfaction to identify root causes and drive continuous improvement.

If you want to play a key role in shaping support for hundreds of thousands of users and contribute to a modern system where people and AI work together, wed love to hear from you.

Apply today to join OnTheGoSystems!

To apply: https://weworkremotely.com/remote-jobs/onthegosystems-head-of-support

Job Title: Electrical Engineer I

Department: Engineering

Work Location: Onsite (Pine Bluff or Colborne)

Reports To: Nader Masoud (TBD)

FLSA Status: Exempt

About CMI:Central Moloney has been a trailblazer in manufacturing distribution transformers and transformer components since 1949. Our ISO 9001-certified legacy is built on delivering top-notch products, on-time reliability, and pushing the boundaries of excellence. Join us in powering a future resonating with Central Moloney’s strength.

Responsibilities

Design single-phase and three-phase pole and pad-mount distribution transformers according to customer and industry specifications (IEEE, ANSI).

Prepare drawings, data schedules, nameplate details, and bills of materials following established design rules for customer approval and manufacturing release.

Provide shop support to resolve manufacturing issues and ensure product quality.

Assist sales and marketing teams with drawings and technical documentation as needed for sales and bidding processes.

Education and Qualifications

Bachelors degree in Electrical Engineering OR 2-year technical degree in a related field

Minimum of 2 years of experience (with Electrical Engineering degree)

3+ years of experience (with technical degree)

Familiarity with single-phase and three-phase pole-mount and pad-mount distribution transformers up to 167kVA.

Proficiency in 2D/3D CAD software such as AutoCAD and SolidEdge.

Medical, Dental, Life, 401k, Vacation Pay

Please note & Review the following: This job is considered safety-sensitive because impairment by drugs or alcohol may constitute a threat to health or safety, and/or a lapse of attention could result in injury, illness, or death.

Central Moloney is a tobacco-free facility. The use of tobacco products (including cigarettes, cigars, smokeless tobacco, and e-cigarettes/vapes) is not permitted on company property.

Equal Opportunity Employer Statement: Central Moloney is an equal opportunity employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or family status, genetic information, veteran status, or any other status protected by law. We are committed to creating a respectful, fair, and welcoming workplace for all, and we believe that a variety of experiences and perspectives strengthens our team.

Recruitment Policy: No Third-Party Involvement
We value the interest of all job seekers; however, we do not accept unsolicited resumes or candidate submissions from recruitment agencies, staffing firms, or third-party recruiters. Any resumes submitted in the absence of a signed agreement with Central Moloney will be considered the property of CMI. Central Moloney will not be responsible for any fees related to unsolicited resumes.

Where We Hire
Central Moloney is currently authorized to employ individuals (remote or on-site) only in the following states: Arkansas (AR), Florida (FL), Kansas (KS), Tennessee (TN), Texas (TX), and Wisconsin (WI). We are set up to operate as an employer in these states only, which means we have established the necessary payroll, tax, and compliance requirements there. Candidates must physically reside in one of these states to be eligible for employment. Employment across state lines is not permitted (e.g., residing in Georgia while working at a Florida location).

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We’re revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world’s leading technology and hyperscale companies. With Manulife Investment Management’s acquisition in 2023 and our award-winning InCommand platform we’re positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world’s data is managed and secured. As we target 4x growth over the next four years, you’ll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

Serverfarm is seeking an experienced Data Center Mobilization Manager to lead the mobilization of new data center operations, either through greenfield site start-ups or the transition of acquired data centers into the Serverfarm operating model. The ideal candidate will be a Program Manager with experience in data center MEP Operations startup.

The role acts on behalf of the business to ensure operational readiness, risk control, and seamless handover into Business-as-Usual operations. Working cross-functionally with Development, Finance, Procurement, People, Product, and third-party service providers, the Mobilization Manager will coordinate, track, and assure all mobilization activities and deliverables through to formal acceptance and handover to the site operational delivery team.

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Key Accountabilities

• Mobilization Strategy & Governance
• Lead the mobilization strategy for new data center deployments and acquisitions.
• Agree Acceptance Criteria for each subsystem and area with Operations Engineering / Development.
• Establish mobilization plans, governance structures, and milestones.
• Track progress against program timelines and ensure readiness for go-live and handover.

• Cross-Functional Coordination
• Function as the central mobilization interface across Development, Finance, Procurement, People, Product, and Operations
• Coordinate internal teams and third-party partners to ensure all mobilization deliverables are aligned and complete.
• Ensure mobilization activities support Serverfarm s commercial, operational, and customer objectives.

• Operational Readiness & Assurance
• Ensure all critical infrastructure is delivered, commissioned, and transitioned in line with Serverfarm design standards, availability targets, and redundancy philosophies.
• Confirm readiness for 24/7 mission-critical operations in alignment with contracted customer obligations as part of handover to site operations.
• Define and assure the target operational model in line with Serverfarm standards.
• Ensure staffing models, training, and competency requirements are met prior to handover.
• Review and approve operational documentation including SOPs, MOPs, and EOPs
• Lead readiness reviews and formal go-live approvals.
• Ensure compliance with applicable codes and standards including NEC, NFPA, IEEE, CSA (Canada), and local Authority Having Jurisdiction (AHJ) requirements.
• Confirm electrical switching procedures, lockout/tagout (LOTO), and emergency operating procedures are in place and validated.
• Ensure cooling designs support current and future IT loads, redundancy requirements, and operational efficiency targets.
• Review commissioning results, seasonal testing strategies, and mechanical failure response procedures.

• Supplier & Transition Management
• Define and mobilize suppliers required to meet warranties and Service Level Agreements.
• Function as the primary point of governance with incoming and outgoing suppliers
• Ensure contract obligations, KPIs, SLAs, and mobilization requirements are met.
• Support acquisition transitions, including staff transfer oversight where applicable.

• Assets, Systems & Data Integration
• Oversee validation of asset registers, O&M documentation, warranties, and maintenance strategies.
• Ensure MQTT telemetry data is available on time to operational systems.
• Ensure BMS, EPMS, CMMS, & reporting tools are configured to Serverfarm standards.
• Support lifecycle planning and fulfilment of critical spare obligations.

• Health, Safety & Compliance
• Establish and enforce Serverfarm HSE standards across all contractors, FM providers, and vendors during mobilization.
• Ensure compliance with all applicable OSHA (US), provincial/state safety regulations (Canada), NFPA, NEC, CSA, and local AHJ requirements.
• Ensure clear HSE governance, roles, responsibilities, and escalation routes are defined and communicated.
• Review and approve risk assessments, method statements, and safe systems of work.
• Support audits, regulatory compliance, and assurance reviews.
• Emergency Preparedness & Response
• Ensure site emergency plans are developed, tested, and aligned with local emergency services.
• Support emergency drills, tabletop exercises, and failure scenario simulations.
• Validate emergency communications, evacuation procedures, and muster arrangements.

• Training, Competency & Safety Culture
• Ensure safety training and certification requirements are defined and met prior to go-live.
• Promote a strong safety-first culture across all mobilization activities.
• Encourage proactive hazard identification and continuous safety improvement.

• Environmental & Sustainability Compliance
• Ensure compliance with environmental regulations related to fuel storage, refrigerants, spill prevention, waste management, and emissions.
• Oversee spill response planning and environmental incident readiness.
• Support alignment with Serverfarm sustainability and ESG commitments.

• Handover to Operations
• Lead the structured handover from mobilization into steady-state site operations.
• Confirm performance reporting, governance, and escalation frameworks are embedded.
• Support early-life operational stabilization and lessons-learned reviews.

Required Skills

• Essential
• Proven experience in data center site start-ups, mobilization, or operational transitions.
• Strong understanding of mission-critical data center operations and risk management.
• Experience operating in a client-side or owner-operator role.
• Strong stakeholder management and cross-functional coordination skills.
• Demonstrated ability to manage complex transitions without service disruption.
• Strong Program Management experience

• Desirable
• Experience supporting data center acquisitions and integrations.
• Knowledge of FM service models and supplier governance
• Familiarity with DCIM, CMMS, and operational reporting platforms.

• Personal Attributes
• Highly organized with strong attention to detail.
• Calm and decisive in live, high-risk environments.
• Confident, challenging suppliers and driving accountability.
• Collaborative, pragmatic, and delivery focused.

• Travel
• Role involves significant travel (approximately 70%)

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Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the companys goals and strategic initiatives.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn’t an exact match to the job description.

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learningsto bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round.

The Role

The Vice President, Corporate Marketing, Brand, and Communications leads Blackpoint Cybers global corporate marketing and communications strategy and is responsible for shaping how our brand and story show up across the cybersecurity ecosystem.

This leader will own corporate messaging, media relations, analyst relations, executive communications, and brand narrative, ensuring Blackpoint Cyber is positioned as a trusted authority in cybersecurity and a leading partner to the MSP community.

The VP of Corporate Marketing, Brand, and Communications reports to the Head of Marketing and partners across Product, Marketing, Threat Intelligence and Security Operations, Executive Leadership, Sales, and Partner teams to ensure consistent, compelling storytelling that supports company growth and industry leadership.

This is a highly visible leadership role responsible for building and executing the company brand strategy that strengthens Blackpoint Cybers leadership, amplifies our mission, and elevates our voice within the cybersecurity industry.

What Youll Do

• Define and evolve the company’s narrative, messaging, brand voice, and visual identity, ensuring alignment across go-to-market activities, external communications, and internal channels.

• Champion and drive org-wide adoption of brand and messaging standards, partnering across teams to ensure consistent execution.

• Lead and execute Blackpoint Cybers global communications strategy across media relations, social media, executive communications, and corporate storytelling.

• Translate complex cybersecurity concepts, including managed detection and response, threat intelligence, AI and security operations – into clear and compelling narratives. Build and elevate our AI story, showcasing our differentiation and outcomes we deliver.

• Develop and manage relationships with key cybersecurity media, analysts, and industry influencers to expand Blackpoint Cybers visibility and credibility.

• Partner with across teams to shape company messaging around product launches, company milestones, partnerships, funding announcements, and industry developments.

• Build and elevate executive thought leadership by supporting speaking engagements, media opportunities, and industry events.

• Guide crisis and incident communications strategies when needed, ensuring timely and transparent messaging.

• Establish metrics and reporting frameworks to measure media impact, brand awareness, and share of voice.

• Lead a high-performing brand, content, and communications team, including brand and design and content and social media functions, as the company continues to grow.

What Were Looking For

• ~12 years of experience in corporate marketing, brand, or communications leadership roles within cybersecurity companies.

• Track record of not just developing brand and messaging strategy but driving implementation and adoption across teams to measurably elevate brand visibility and market leadership.

• Exceptional storytelling and messaging skills with the ability to translate complex technical concepts into accessible narratives.

• Strong media relations background with established relationships across technology, channel, and cybersecurity press.

• Experience owning and evolving a visual brand with judgement to assess gaps and drive improvement whether through internal resources or agency partners.

• Experience partnering closely with executive leadership teams on communications strategy and executive visibility.

• Experience and comfort in experimenting with and operationalizing AI and automation across the function, from content and creative to analytics, for efficiency and scale.

• Ability to thrive in a fast-paced, high-growth environment and manage multiple priorities.

Why Youll Love This Role

• Help shape the voice and market presence of a rapidly growing cybersecurity company.

• Work closely across teams to define how Blackpoint Cyber shows up across the cybersecurity industry.

• Play a key role in building brand authority and thought leadership within the MSP and security ecosystem.

• Collaborate with talented teams across marketing, product, and partner organizations.

• Fully remote role with meaningful ownership and impact.

Success Measures

• Consistency and effectiveness of messaging across marketing, product, and corporate communications.

• Measurable improvements in brand awareness and share of voice within the cybersecurity industry.

• Growth in media coverage and industry visibility for Blackpoint Cyber.

• Expansion of executive thought leadership presence across industry media and events.

• Strength of relationships with analysts, journalists, and industry influencers.

Ideal Traits

• Strategic thinker with editorial instincts and creative taste

• Bias towards action and follow through – equally comfortable building the strategy and rolling up their sleeves to drive execution across the organization.

• Deep empathy for customer challenges, with the ability to speak their language authentically

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment. For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.

Were looking for talented and experienced C/C++ Linux developers, who can do a lot and want to learn even more. As a part of our team youll be developing the fastest open source software, investigate and fix sophisticated performance issues on powerful Linux servers and talk on top technical conferences.

Youll develop performance and scalability extensions of MySQL/InnoDB (e.g. we madeMariaDB System Versioning), the Linux kernel, Nginx and other popular open source projects. Youll also analyze the performance of heavily loaded large Linux systems and make them even faster.

Youll be able to talk at major international conferences about the Linux kernel and databases at will.

Required skills:

• Fluent C and good C++ or willingness to learn C++
• Deep understanding of the Linux kernel
• Good knowledge of classic algorithms and efficient data structures
• Experience with multithreading (POSIX threads, C++ STL)

Good to have:

• Experience in the Linux kernel development (kernel/, mm/, net/, security/)
• Some experience with Python to develop functional testing scripts
• Experience in the networking area (IPv4, IPv6, TCP, TLS, QUIC, HTTP)
• Understanding how modern hardware (x86-64 CPUs, network adapters and disks) work
• Experience with Rust or willingness to learn the language

Please send your CV and cover letter athk@tempesta-tech.com.