Headquarters: Metro Manila, Philippines

Job Title: Customer Support Representative (Female)

Location: Remote
Employment Type: Full-Time

About the Role:

We are seeking a highly skilled and efficient Customer Support Representative (Female) to join our growing team. This person will be responsible for handling customer communications through email, live chat, and our customer service software, ensuring every interaction reflects professionalism and excellent service.

Key Responsibilities:

• Manage customer communications through email, live chat, and Gorgias with accuracy and empathy.
• Provide prompt, clear, and grammatically correct written responses to customer inquiries.
• Use Shopify to check order statuses, process returns, and resolve issues efficiently.
• Collaborate with internal teams through Microsoft Teams and Outlook to ensure smooth operations and customer satisfaction.
• Maintain organized records and data using MS Excel and other M365 tools.
• Follow directions closely while showing initiative and adaptability.
• Multitask effectively in a fast-paced, online environment.
• Learn new systems and processes quickly to continuously improve performance.

• Female candidate only
• Excellent English communication skills both written and professional tone
• Proven experience in Customer Support or E-commerce (Shopify, Gorgias experience preferred)
• Strong attention to detail and ability to multitask under pressure
• Fast learner, self-motivated, and highly organized
• Proficient in Shopify, Gorgias, Microsoft Teams, MS Excel, and M365 Suite (Outlook, Word, etc.)

To apply: https://weworkremotely.com/remote-jobs/remote-va-customer-support-representative

SHARKS ONLY: High-Ticket Sales & Team Lead Path (100% Commission)

ARE YOU A TOP DOG OR A SPECTATOR?

At FSE (Funding Solutions Experts), we dont do “cozy.” We dont do “average.” We provide elite capital solutions to businesses hungry for growth. We are looking for Power Sharks: individuals who wake up hungry, live on the phones, and view “No” as nothing more than a detour to a “Yes.”

If you need a “safety net” base salary, stop reading. This is for the 1% who want to eat what they kill and build an empire.

THE MISSION: HUNT. CLOSE. LEAD.

The Grind: Monday to Friday. 8 hours of pure, unadulterated outbound energy.

The Goal: Target business owners, pitch high-level funding, and dominate the pipeline.

The Scale: We arent just hiring callers; we are scouting Team Leaders. Prove your numbers, and we will give you the keys to build, train, and scale your own “Pod” of hitters. You get a percentage of every deal your team closes. ### WHO YOU ARE: THE 1%

The Voice of Money: Your Business English is flawless, commanding, and authoritative. You don’t just speak; you influence.

Monster Work Ethic: You show up. Every day. On time. Full of fire. You dont stop until the job is done.

The Shark Mentality: You thrive on high-volume dialing and high-stakes closing. Youre a machine that takes feedback and turns it into revenue.

WHY FSE? THE REWARDS OF THE HUNT

Uncapped Commissions: There is no ceiling. Change your life by earning what you are actually worth.

Rapid Leadership Track: We promote based on results, not seniority. Hit your targets, and start building your team (and your overrides) within months.

Remote Power: Work from anywhere on the planetas long as your internet is fast and your output is massive.

Elite Culture: No drama. No fluff. Just growth, revenue, and a team of sharks.

THE QUESTION IS SIMPLE:

Are you ready to work like a monster and live like a king? Are you here to play, or are you here to take over?

APPLY NOWIF YOU HAVE THE TEETH FOR IT.

Headquarters: Remote

URL: https://automattic.com/

WordPress VIP, the enterprise division ofAutomattic, is the worlds leading agile content management platform. Our suite of open solutions and services brings the ease and agility ofWordPressto the heart of the worlds largest enterprises. Our large and growing ecosystem of technologies, services, and integrations is designed to bring the freedom and power of open source to our customers, which include Meta, CNN, Salesforce, and hundreds more.

The Customer Success Engineer role is responsible for providing advanced technical support and consultation to our enterprise customers. In this customer-facing role, you will handle complex technical challenges, provide architectural guidance, and solve mission-critical problems with customer deployments and applications. Youll work primarily through Zendesk tickets, while also participating in customer calls, to advance longer-term technical initiatives and build trusted customer relationships.

Youll serve as a technical resource for both customers and internal teams, bridging support and specialized engineering functions during high-impact situations. Support is provided 24/7, so scheduled weekday and weekend shifts, as well as some holiday and evening availability, will be a requirement. Our customers are global and rely on our team to provide expedient support at any time of day.

About You

• You are an engineer who thrives on solving real-world problems. You may have a background in full-stack development, enterprise support, or media technology, and youre ready to apply your technical skills directly with a wide spectrum of interesting global customers.
• You never stop learning. You have a willingness to rapidly learn new technologies, and are excited by the challenge of debugging complex, unfamiliar applications.
• You are curious and love to get to the root cause of an issue. Youre not satisfied with surface-level fixes and are driven to solve problems not once, but twice: fixing the immediate issue, and preventing it from happening again.
• You have excellent written English and can effectively communicate technical concepts to customers and colleagues, sometimes under stressful circumstances.Communication is our oxygenand the basis of everything we do.
• You like actively solving problems. You are excited by engaging regularly in deep, collaborative problem-solving, and motivated by what you learn along the way.
• You are obsessed with helping others succeed, and love working directly with customers. Experience in an enterprise support environment is highly valued.

Technical Requirements

• WordPress expertisewith a solid understanding of the underlying codebase, themes, plugins, block editor, e-commerce, WP-CLI, hooks and filters, imports, and other advanced WordPress concepts.
• Proficient in reading, writing, and troubleshooting codein multiple languages, including HTML, CSS, PHP, and JavaScript.
• Understanding of web technologiesincluding REST APIs, HTTP, DNS, domain management, reverse proxy, and version control (primarily Git, also SVN).
• Experience with software engineering practices,including coding standards, team coding practices, source control, build processes, testing methodologies, and cloud infrastructures.
• Advanced understanding of scalability, performance, and security issuesin enterprise environments.
• Proficiency with monitoring and debugging toolssuch as Kibana and New Relic.

Requirements

• US-based position.Candidates must be based in the United States and undergo background checks as required, and hold United States citizenship.
• Excellent communication skills.Were adistributed team, so frequent and clear written communication is crucial. You must be able to explain complex technical issues in accessible ways.
• Self-motivated work ethic.Self-starters who love taking initiative and seeing things through to completion do well on our teams.
• Advanced troubleshooting abilities.You can take complex problems and break them down into manageable pieces with elegant solutions.
• Experience in customer-facing rolesin an enterprise support environment.

What to Expect

Your day-to-day work will include:

• Providing high-quality technical support and consultation through Zendesk tickets and customer calls.
• Handling complex and urgent customer situations, including incident response and escalations.
• In-depth debugging that requires close examination of logs, analysis of customer codebases, and collaboration with engineering teams.
• Providing architectural guidance to customers on WordPress implementations.
• Building and updating internal and customer-facing documentation.
• Contributing to the continuous improvement of our platform, processes, and customer experience.

Support is provided 24/7, so scheduled weekday and weekend shifts, as well as some holiday and evening availability, will be a requirement.

Salary range: $70,000-$150,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isnt your typical work-from-home jobwe are a fully-remote company with an open vacation policy. Read more about ourcompensation philosophy.To see a full list of benefits by country, consult ourBenefits Page. And check out these links to learn more aboutHow We HireandWhat We Expect from Ourselves.

To apply: https://weworkremotely.com/remote-jobs/automattic-customer-success-engineer

Job Purpose:

Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.

* Remote position but may be required to work onsite in clinic – must be located within 1 hour of Lakeland, FL. *

Job Duties:

• Provide legendary care to hospital patients by providing a full suite of custom medication management services.
• An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support.
• Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care.
• Handle all medication needs of patients.
• Grow the specialty pharmacies patient population by strictly adhering to Shields’ programs and processes with enthusiasm and purpose.
• Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider.
• Review the patients need for financial assistance and secure financial assistance when needed and available.
• Document patient information within the hospital EMR, Therigy a

COMPANY DESCRIPTION:

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here.

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace’s prestigious “Best Places to Work” 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.

At Syner-G, we

Headquarters: Creative Force

URL: https://www.creativeforce.team/

Were on the hunt for a sharp, self-driven SaaS pro whos as comfortable navigating staging environments as they are navigating human conversations.

Our APAC client base is growing fast and we need someone who can keep up. Our software isnt your average plug-and-play; it has a steep learning curve so youll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If youve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat keep reading.

The role

Youll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day youll be communicating with colleagues and clients across countries, cultures, and time zones.

Support happens across email tickets, phone, and 1-1 Zoom calls. Once youve leveled up on product knowledge, youll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption.

Youll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams always pushing to make our products better.

We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. Were not big on bureaucracy, only results. We dont expect you to be a slave to your chair but flexibility is a must.

Youll need to tick these boxes

• Youre based in the UTC +8 to UTC +11 timezone range.This is non-negotiable. Our APAC team and clients operate in this window and we dont allow shift work. If you live outside this range, this ones not for you
• 2+ years of professional experience, ideally in a SaaS support or client-facing role
• Native-level English fluency (bilingual? Even better!)
• Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries dont make you flinch. You dont need to write code, but you need to get it
• Youve got exceptional interpersonal and communication skillswritten and verbal
• Client calls energise you. Four to five Zoom meetings a day? Bring it on
• Youre a natural problem solver who loves helping others untangle theirs
• Your writing is clean, well-structured, and detail-oriented
• Youre curious by nature and love learning new things
• Youre not allergic to upselling or fielding sales-y questions
• Youre organised and process-driven. Multiple tools for different workflows? No problem you thrive in that setup
• Youre self-motivated and independent, but you also value being part of a tight-knit team
• Remote work isnt just something you dabble inits where you do your best work. Youve got fast, reliable internet and a distraction-free workspace ready to go

Responsibilities

Product support

• Go deep on product knowledge through self-driven learningbecome the expert
• Be the first point of contact on all inbound support via email/tickets, phone, and eventually live chat
• Run 1-1 Zoom sessions with clients for technical consultation and query resolution
• Maintain our consistently impressive first-reply-time metric (yeah, were proud of it)
• Provide technically accurate responses backed by hands-on testing of scenarios
• Collaborate with engineering to squash bugs and keep clients in the loop with timely updates
• Spot patterns in user issues and flag them for product improvement

Be seriously good with clients

• Speed matters. Respond quickly and decisively
• Listen deeplyget to the root of the issue and own it until its resolved
• Treat every client interaction with genuine respect and appreciation
• Build trusting, long-term relationships rooted in honesty and transparency

To apply: https://weworkremotely.com/remote-jobs/creative-force-product-support-jedi-remote-apac-1

Headquarters: Casablanca

inyad is looking for a Customer Support Specialist to increase our brand and product’s visibility, through building relationships and communicating with potential customers using popular social media platforms.

• Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.)
• Answering comments on social media and responding to inquiries by connecting with internal teams
• Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
• Maitaining documentation related to customer support

• Strong ability to work individually as well as part of a team.
• Good written and oral communication skills (Classical Arabic, French and English)
• Extremely rigorous, punctual and well organized

To apply: https://weworkremotely.com/remote-jobs/inyad-customer-support