Remote Jobs (Work From Home)

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Remote Jobs (Work From Home)

Jobs For Humanity: Remote Customer Support Representative

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Headquarters: Colombo, Sri Lanka

Company Description

OranjeBor Energie BVis a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships.

Responsibilities:

1. Customer Support:

– Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information.

– Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process.

– Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary.

– Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions.

2. Account Receivables and Collections:

– Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients.

– Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process.

– Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships.

– Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records.

3. Relationship Management:

– Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries.

– Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions.

– Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience.

Qualifications:

– High school diploma or equivalent; bachelor’s degree preferred.

– Previous experience in customer support or a related field is highly desirable.

– Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers.

– Excellent problem-solving and decision-making abilities, with a keen attention to detail.

– Proficiency in using customer support software and tools.

– Familiarity with accounting principles and practices is a plus.

– Ability to work independently and in a team-oriented environment.

– Exceptional time management and organizational skills, with the ability to prioritize tasks effectively.

Qualifications

– High school diploma or equivalent; bachelor’s degree preferred.

– Previous experience in customer support or a related field is highly desirable.

– Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers.

– Excellent problem-solving and decision-making abilities, with a keen attention to detail.

– Proficiency in using customer support software and tools.

– Familiarity with accounting principles and practices is a plus.

– Ability to work independently and in a team-oriented environment.

– Exceptional time management and organizational skills, with the ability to prioritize tasks effectively.

Additional Information

We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

To apply: https://weworkremotely.com/remote-jobs/jobs-for-humanity-remote-customer-support-representative

Remote Jobs (Work From Home)

Lite Controller Pathfinder Hospitality

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About Us

What is Platinum Service? It’s our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service.

We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.

Accountability Collaboration Empowerment Engagement Innovation Integrity Passion Transparency

Culture and Values

We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose providing platinum service to our guests.

Skills can be learned, but passion can’t be taught. If you believe in platinum service and thrive on exceeding expectations, we want to talk to you.

About the Role

The Lite Controller is the financial backbone of Pathfinder Hospitality’s multi-property portfolio. This is not a traditional controller role. You will function as a strategic finance partner producing accurate, timely reporting while actively teaching property leaders how to interpret financials, identify waste, and make better business decisions. You think in ROI, operate with a Zero-Based Budget mindset every day of the year, and hold yourself and others to a standard of business value creation, not just compliance.

You will oversee one Junior Accountant and work in close partnership with General Managers across all properties and the CFO.

Top Responsibilities

1. Financial Reporting ExcellenceDeliver detailed, accurate Profit and Loss Statements for all properties and business units by the 15th of each month. All major financial reports are reviewed by at least two people before distribution, with a target accuracy of 1%. Consolidate financial data across all hotels for company-wide reporting and ensure full compliance with accounting standards and company policies.

2. GM Financial Partnership & TeachingServe as the primary financial resource for General Managers across all properties. Teach GMs how to interpret financial statements, identify operational waste in both dollars and time, and take ownership of their property’s financial performance. You don’t just report the numbers you make sure the right people understand them and act on them.

3. Zero-Based Budget Mindset & ROI AnalysisLead budgeting and forecasting with a continuous zero-based mindset evaluating whether every service and expenditure is still relevant, negotiating for better value, and recommending alternatives. Provide clear ROI analysis to support operating decisions throughout the year, not just during budget season. Monitor actual performance against budget and deliver variance analysis that drives action.

4. Full-Cycle Accounting OversightOwn the full accounting cycle across all properties, including AP/AR, payroll, cash flow management, and internal controls. Build and maintain balance sheets and cash flow statements from the ground up. Oversee and develop the Junior Accountant, reviewing their work and ensuring accuracy before submission.

5. Compliance, Controls & Audit ReadinessImplement and maintain internal controls that safeguard assets and ensure accurate financial reporting. Ensure compliance with local, state, and federal tax regulations. Coordinate with external CPA partners on income tax filings and depreciation schedules. Conduct periodic audits of financial processes.

6. Asset Management SupportSupport CFO on asset management functions including property insurance policy evaluation and negotiation, property tax strategy and protests, pro forma creation for existing and prospective properties, and lender relationship oversight when applicable. Leverage ROI analytics and market data to inform recommendations.

Minimum Qualifications

  • Minimum 35 years of full-cycle accounting experience, including demonstrated ability to build and reconcile balance sheets and cash flow statements from scratch
  • Experience in hospitality, multi-property, or similarly complex operating environments strongly preferred
  • Strong knowledge of US GAAP accounting principles; familiarity with IFRS a plus
  • Proficiency in financial management software and accounting systems
  • Demonstrated ability to teach or communicate financial concepts to non-finance leaders
  • Strong attention to detail with a track record of meeting tight deadlines consistently
  • High emotional intelligence and the ability to hold GMs and other stakeholders accountable with professionalism
  • Proactive, self-directed mindset with the ability to operate independently in a remote environment
  • Desire to grow, regardless of the phase of your career

What We’re Not Looking For

Someone who waits to be told what to look at. Someone who sends a report without knowing what it means for the business. Someone who treats budgeting as an annual event. If that’s your style, this role will frustrate you and you’ll frustrate us.

Compensation

$3,500 $3,700 per month | Remote | Full-Time

Remote Jobs (Work From Home)

Counsel Business & Legal Affairs

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MLB Network seeks a Counsel, Business & Legal Affairs with strong knowledge and understanding of legal and business issues related to media/production, strong negotiation and drafting skills and a solid understanding of business issues. The Counsel, Business & Legal Affairs, should be a business-minded and technology-focused attorney supporting media production operations while handling technology, SaaS, and digital infrastructure transactions across the organization. The ideal candidate has strong experience in media/production environments and substantial expertise in SaaS, cloud, software development, and technology licensing agreements. This individual will partner cross-functionally to translate business objectives into practical legal solutions, manage risk, and ensure efficient deal execution in a fast-paced media production and technology environment.Responsibilities:

  • Draft, review and negotiate a wide variety of technology and commercial agreements, including: SaaS agreements, cloud services agreements, software development and licensing agreements, master services agreements, statements of work, technology integration, data processing and information security agreements
  • Draft, review and negotiate a wide variety of business operation and content production related agreements and other documents, including, services agreements in support of business operations, studio and remote production operations, transmission-related agreements, event-related agreements, content acquisition, licensing, distribution, certain talent/services agreements and work-for-hire/independent contractor agreements.
  • Advise on data privacy, cybersecurity, AI/automation tools, IP ownership, open-source use and risk allocation in technology transactions.
  • Partner with production technology, engineering, IT, product, procurement and finance teams to support studio and remote production operations.
  • Develop and maintain contract templates and playbooks to streamline technology and other contracting proc
Remote Jobs (Work From Home)

HR Partner

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Request for Proposals: HR PartnerAbout Campus CompactCampus Compact is a national coalition of colleges and universities committed to the public purposes of higher education. As the largest national higher education association dedicated solely to higher education civic and community engagement, Campus Compact enables higher education institutions to develop students citizenship skills and forge effective community partnerships. Our resources support senior administrators, faculty, staff, and students as they pursue community-based teaching, scholarship, and action in the service of positive change.Today, we stand at a defining moment: we are ready to scale our impact when the stakes for our work have never been higher. We know that higher education has a critical role to play in fostering democratic principles and culture by addressing polarization, strengthening civic participation, and ensuring students are prepared to navigate and shape our democracy. Thanks to the investment of philanthropic partners, Campus Compact is preparing for a period of significant growth and expansion, particularly in the areas of innovation, scaling, and coalition building.Campus Compact operates with a fully remote workforce of approximately 45 staff members located across the United States. The organizations leadership structure includes five executive team members, as well as a leadership team made up of an additional 6 directors.Overview and PrioritiesCampus Compact is seeking an HR partner to support the continued development of a strong, values-aligned organizational culture across a fully remote team. As we grow and evolve, we are prioritizing building shared practices that enable our staff and leadership to work through complexity, strengthen collaboration, and navigate organizational dynamics effectively.We are working to strengthen the following organizational capacities, with particular attention to how they show up in day-to-day management, collaboration, and decision-making:- Navigating tension productively, including recognizing and working with multiple truths- Engaging in constructive conflict and effective change management- Understanding and responsibly using positional power within a
Remote Jobs (Work From Home)

Senior DevOps Engineer

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Are you a talented Senior DevOps looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

  • The rate depends on your seniority level, skills and experience. We’ve already paid out over $11M to our engineers.
  • No more hunting for clients or negotiating rates let us handle the business side of things so you can focus on what you do best.
  • We’ll manually find the best project for you according to your skills and preferences.
  • Choose a schedule that works best for you. Its possible to communicate async or minimally overlap within team working hours.
  • We respect your seniority so you can expect no micromanagement or screen trackers.
  • Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
  • We will support you from the time you submit the application throughout all cooperation stages.
  • Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
  • Through our community, we will connect you with the best developers from more than 71 countries.

We have several openings for Senior DevOps Engineers, with two types of requirements.

Requirements DevOps with Azure DevOps:

  • 4+ years of experience as a DevOps Engineer
  • At least 3 years of experience with Azure DevOps
  • Experience in at least 2 commercial projects using Microsoft Azure or Kubernetes is required

Requirements DevOps with AWS/GCP/SQL:

  • 4+ years of experience as a DevOps Engineer

  • At least 3 years of experience with AWS, GCP, or SQL

  • At least 3 years of commercial experience with Python

  • Experience in at least 2 commercial projects using Terraform or Kubernetes is required

  • Strong technical skills: as a Senior DevOps, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.

  • Clear and effective communication in English advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.

  • Strong self-organizational skills ability to work full-time remotely with no supervision.

  • Reliability we want to trust you and expect that you wont let us and the client down.

  • Adaptability and Flexibility the ability to onboard the project promptly after accepting it and start delivering results quickly.

Sounds good for you? Apply now and join the Lemon.io community!

NOT YOUR TECH STACK?

We have multiple projects available for Senior Developers. If you have 4+ years of commercial software development experience and are proficient in any of the following areasand roles: AI Agent Architect, AI Automation Architect,React & Ruby, PHP & Angular, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, Angular & .NET, Angular & Node.js, Vue & .NET, Python & Vue, MLOps, React & Java, Data Science, Blockchain (Web3/Solidity/Solana), Symfony & React, Symfony & Vue, Symfony & Angular, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, AI Engineering, Data Annotation, React & Node, React & Golang, React & Python, Golang, Python & Flask, Svelte & Python, Svelte & Node, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, Python & Node, Angular & TypeScript, Ruby & Ruby on Rails, React Native & Ruby, React Native & Python, PHP & Laravel, .NET & C#, Java & Spring, Unreal Engine & C++, Python & LLM, Unity, Machine Learning Engineering wed be happy to connect and match you with a suitable project.

If your experience matches our requirements, be ready for the next steps:

  • VideoAsk watch a short video about our startup, up to 10 minutes
  • Complete your profile on our website
  • Intro call
  • Technical interview
  • Feedback
  • Magic Box (we are looking for the best project for you).

We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

P.S. We work with developers from 71+ countries in different regions: Europe, LATAM, the U.S (if you are an owner of W-9 ben form), Canada, Asia (Japan, Singapore, South Korea, Philippines, Indonesia), Oceania (Australia, New Zealand, Papua New Guinea), and the the UK. However, we have some exceptions.

At the moment, we dont have a legal basis to accept applicants from the following countries:

  • European: Hungary, Iceland, Liechtenstein, Kosovo, Belarus, Russia, and Serbia.
  • Latin America: Cuba and Nicaragua
  • Most Asian countries and Africa.

We expand and shorten the list of exemptions regularly.

We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

Remote Jobs (Work From Home)

Backend Engineer

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Paperpile runs on data at scale, with a literature database of 250M+ academic papers and a growing body of user data accumulated over more than a decade. You’ll work across the systems that ingest, process, store, and serve this data reliably: building pipelines, optimizing search, handling PDFs at scale, and exposing clean APIs.

Requirements

  • Strong backend engineering background with experience building and operating data-heavy systems in production.
  • Experience deploying and operating services on AWS.
  • Experience designing and maintaining data ingestion pipelines handling messy, heterogeneous sources. Comfortable with web scraping and working with third-party data sources and APIs.
  • Familiarity with Node.js and TypeScript. Its fine if you come from a different background, such as Java or Python, but you should be comfortable working in this environment.
  • High standards for data quality. You think carefully about correctness, deduplication, and consistency.
  • Solid understanding of full-text search systems including indexing strategy, relevance tuning, and query optimization.
  • Proficient in building reliable REST APIs.

More useful experience

  • Familiarity with academic publishing formats and data sources (PubMed, Crossref, arXiv)
  • Experience with PDF processing pipelines (extraction, transformation, storage and delivery at scale).
  • Experience with LLM-based document processing or ML pipelines for extracting structured data from unstructured text.
  • Large scale web crawling and scraping.

Compensation

  • Base compensation 60,00090,000 based on the level of your experience
  • Bonus/equity program.

Remote Jobs (Work From Home)

Senior Full Stack Engineer

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We use React and TypeScript across all our product lines: web app, browser extensions, iOS and Android apps (React Native), and desktop apps (Electron).

You’ll take ownership of substantial parts of our codebase, shipping polished UI and the connected backend services for new features and products.

Youll write and maintain frontend (Playwright) and backend tests, and help keep our CI/CD pipelines healthy.

Requirements

  • Deep understanding of React and a track record of building complex, production React applications
  • Able to deliver pixel-perfect, production-ready code from Figma mockups on time
  • Strong eye for detail and a dedication to creating fast, enjoyable user interactions
  • Strong knowledge of TypeScript and its ecosystem (Babel, Webpack, Jest, Express) and underlying web technologies (HTML5, CSS3, REST APIs)
  • Solid backend skills in Node.js: comfortable building and consuming APIs, implementing algorithms, and data heavy processing workflows.
  • Experience running production backend services reliable and efficiently at scale
  • Experience writing complete, robust and maintainable tests with Playwright or similar frameworks.

More useful experience

  • React Native for iOS and Android
  • Browser extension development (Chrome/Chromium, Safari, Firefox)
  • Desktop app development on Windows and macOS (Electron and natively).
  • Web crawling
  • PDF and document processing
  • Server operations on AWS

Compensation

  • Base compensation 60,00090,000 based on the level of your experience
  • Bonus/equity program.

Remote Jobs (Work From Home)

Senior Software Engineer

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Who We Are:

Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of carehelping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.

Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of carehelping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.

The Role:

As a Senior Software Engineer, you will play a critical role in advancing the Arrive Health Network platforma core part of Interra Healths ecosystem that powers real-time prescription decision-making and cost transparency at the point of care.

You will help guide the design and development of scalable, high-impact systems used by providers and care teams to deliver more accessible and affordable treatment options. This role combines hands-on engineering with cross-functional partnershipactively collaborating on complex initiatives, contributing to architectural decisions, and working closely with product, platform, and engineering teams to ensure our platform evolves with reliability and integrity at scale.

Key Responsibilities:

  • Design and implement complex greenfield projects used directly by providers and clinical staff

  • Partner with engineering and product leadership on planning, prioritization, and execution

  • Maintain and evolve backend systems and tools used by internal clinical and operational teams

  • Integrate with electronic health records (EHRs) and external partner APIs

  • Contribute to platform, monitoring, and infrastructure efforts in partnership with Platform Engineering (AWS, Terraform, Docker, DataDog)

  • Build solutions with attention to system interoperability, scalability, and long-term maintainability

  • Troubleshoot and resolve production issues, including participating in on-call rotations

  • Mentor engineers and help elevate technical standards on the team

  • Help on-board new engineers, teaching them how to use and monitor our pipeline

Expectations:

  • Contribute to team-wide technical initiatives that span multiple systems

  • Develop deep expertise in the healthcare and prescription coverage domain, and use that knowledge to inform architectural decisions by anticipating future needs

  • Maintain and extend our existing system using Agile practices including TDD, pair programming,

  • and radically collaborative development

  • Identify cross-cutting problems and suggest solutions (shared services, tooling, architecture)

  • Actively participate in collaborative efforts across team and functional boundaries, particularly with Product, to solve shared problems and contribute to company-wide goals

  • Help evolve and uphold engineering standards, documentation, and team norms

  • Stay current with modern development practices and tooling, and contribute to evolving team workflows, such as agentic AI workflows

  • Close collaboration with other lead engineers and product management on planning and execution in a remote-first environment

What Youll Bring:

Experience & Background

  • 5+ years of software development experience (or equivalent combination of education and experience)

  • Strong experience building and scaling full stack applications in production environments

  • Experience designing distributed systems and integrating with external APIs (EHR experience a plus)

Technical Skills

  • Proficiency in one or more backend languages/frameworks (Kotlin/Spring, Ruby on Rails, or similar)

  • Experience with modern frontend frameworks (React or similar)

  • Familiarity with cloud infrastructure (AWS), containerization (Docker), and infrastructure as code (Terraform)

  • Strong understanding of CI/CD, automated testing, and service-oriented architecture

  • Solid working knowledge of SQL and data modeling

  • Increasing familiarity with AI models and tools

Ways of Working

  • Strong problem-solving skills and attention to detail

  • Ability to operate independently while collaborating effectively across teams

  • Clear and concise communicationespecially in a distributed, async-friendly environment

  • A bias toward ownership, action, and continuous improvement

  • Comfort operating in a fast-paced, evolving environment with shifting priorities

  • A desire to learn and grow in a fast-paced environment

Core Competencies:

  • Knowledge & Application: Applies deep technical expertise to design scalable systems and solve complex problems

  • Complexity & Problem Solving: Contributes potential solutions to ambiguous, high-impact challenges requiring cross-system thinking

Working Conditions & Environment:

  • Fully remote role within the United States

  • Periodic travel (approximately 5%) for team meetings, customer visits, and industry events

  • Operates in a fast-paced, growth-oriented, PE-backed SaaS environment

  • Requires cross-functional collaboration across Product, Sales, and Customer Success

Remote work environment with a flexible work schedule to encourage work-life balance

Annual company offsite

Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

401(k) company match

One-time workspace reimbursement to help you optimize your remote workspace

Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Remote Jobs (Work From Home)

Senior Software Engineer

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Who We Are:

Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of carehelping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.

Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of carehelping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.

The Role:

As a Senior Software Engineer, you will play a critical role in advancing the Arrive Health Network platforma core part of Interra Healths ecosystem that powers real-time prescription decision-making and cost transparency at the point of care.

You will help guide the design and development of scalable, high-impact systems used by providers and care teams to deliver more accessible and affordable treatment options. This role combines hands-on engineering with cross-functional partnershipactively collaborating on complex initiatives, contributing to architectural decisions, and working closely with product, platform, and engineering teams to ensure our platform evolves with reliability and integrity at scale.

Key Responsibilities:

  • Design and implement complex greenfield projects used directly by providers and clinical staff

  • Partner with engineering and product leadership on planning, prioritization, and execution

  • Maintain and evolve backend systems and tools used by internal clinical and operational teams

  • Integrate with electronic health records (EHRs) and external partner APIs

  • Contribute to platform, monitoring, and infrastructure efforts in partnership with Platform Engineering (AWS, Terraform, Docker, DataDog)

  • Build solutions with attention to system interoperability, scalability, and long-term maintainability

  • Troubleshoot and resolve production issues, including participating in on-call rotations

  • Mentor engineers and help elevate technical standards on the team

  • Help on-board new engineers, teaching them how to use and monitor our pipeline

Expectations:

  • Contribute to team-wide technical initiatives that span multiple systems

  • Develop deep expertise in the healthcare and prescription coverage domain, and use that knowledge to inform architectural decisions by anticipating future needs

  • Maintain and extend our existing system using Agile practices including TDD, pair programming,

  • and radically collaborative development

  • Identify cross-cutting problems and suggest solutions (shared services, tooling, architecture)

  • Actively participate in collaborative efforts across team and functional boundaries, particularly with Product, to solve shared problems and contribute to company-wide goals

  • Help evolve and uphold engineering standards, documentation, and team norms

  • Stay current with modern development practices and tooling, and contribute to evolving team workflows, such as agentic AI workflows

  • Close collaboration with other lead engineers and product management on planning and execution in a remote-first environment

What Youll Bring:

Experience & Background

  • 5+ years of software development experience (or equivalent combination of education and experience)

  • Strong experience building and scaling full stack applications in production environments

  • Experience designing distributed systems and integrating with external APIs (EHR experience a plus)

Technical Skills

  • Proficiency in one or more backend languages/frameworks (Kotlin/Spring, Ruby on Rails, or similar)

  • Experience with modern frontend frameworks (React or similar)

  • Familiarity with cloud infrastructure (AWS), containerization (Docker), and infrastructure as code (Terraform)

  • Strong understanding of CI/CD, automated testing, and service-oriented architecture

  • Solid working knowledge of SQL and data modeling

  • Increasing familiarity with AI models and tools

Ways of Working

  • Strong problem-solving skills and attention to detail

  • Ability to operate independently while collaborating effectively across teams

  • Clear and concise communicationespecially in a distributed, async-friendly environment

  • A bias toward ownership, action, and continuous improvement

  • Comfort operating in a fast-paced, evolving environment with shifting priorities

  • A desire to learn and grow in a fast-paced environment

Core Competencies:

  • Knowledge & Application: Applies deep technical expertise to design scalable systems and solve complex problems

  • Complexity & Problem Solving: Contributes potential solutions to ambiguous, high-impact challenges requiring cross-system thinking

Working Conditions & Environment:

  • Fully remote role within the United States

  • Periodic travel (approximately 5%) for team meetings, customer visits, and industry events

  • Operates in a fast-paced, growth-oriented, PE-backed SaaS environment

  • Requires cross-functional collaboration across Product, Sales, and Customer Success

Remote work environment with a flexible work schedule to encourage work-life balance

Annual company offsite

Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

401(k) company match

One-time workspace reimbursement to help you optimize your remote workspace

Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Remote Jobs (Work From Home)

Director Global Account Management

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ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.

With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.

We are seeking an experienced and strategic Director of Global Account Management to lead and grow our Account Management Team and portfolio of key enterprise clients across global markets. Reporting to the SVP of Customer Experience, this role is responsible for building and scaling a high-performing global account management organization, driving revenue retention, expansion growth, and serving as the executive voice for our customer relationships.

Job Type: (Exempt) – U.S. Only

DEPARTMENT: Customer Success

LOCATION:Chicago IL or remote, depending on location

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WHAT YOU GET TO DO:

  • Lead, mentor, and develop a team of regional and senior account managers across multiple geographies, fostering a culture of accountability, customer obsession, and continuous growth.

  • Own the global account management strategy, including retention targets, net revenue retention (NRR), upsell/cross-sell playbooks, rules of engagement with Sales and executive relationship programs.

  • Serve as an executive sponsor for a defined set of strategic global accounts, building deep C-suite and VP-level relationships in partnership with Sales.

  • Partner closely with Sales, Product, and Marketing to ensure a seamless customer journey from initial sale through renewal and expansion.

  • Develop and implement scalable processes, tools, and frameworks that improve account health, increase customer lifetime value, and reduce churn.

  • Analyze account performance data and market trends to inform strategy, identify risks early, and surface growth opportunities.

  • Collaborate with regional leaders to ensure consistent execution of account management practices across diverse global markets and customer segments.

  • Represent the voice of the customer internally, advocating for product improvements and service enhancements based on client feedback.

  • Build and present regular business reviews (QBRs/EBRs) at the executive level, both internally and with key client stakeholders.

  • Drive forecasting accuracy and pipeline visibility for renewal and expansion revenue.

REQUIRED QUALIFICATIONS:

  • 8+ years of experience in account management, customer success, or enterprise sales, with at least 4 years in a leadership role managing global or multi-regional teams.

  • Proven track record of meeting or exceeding NRR, retention, and expansion targets in a fast-moving startup environment

  • Strong executive presence with demonstrated ability to build and sustain C-suite relationships.

  • Experience working with large, complex enterprise accounts across multiple industries and geographies.

  • Excellent cross-functional collaboration skills, comfortable influencing without authority across Sales, Product, Marketing and Operations.

  • Data-driven mindset with proficiency in CRM platforms (Salesforce preferred) and experience using analytics to drive decisions.

  • Outstanding communication, negotiation, and presentation skills.

  • Ability to travel internationally as required (up to 20%).

  • Experience in logistics or global supply chain is a strong plus.

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$170,000 – $200,000 a year

The compensation offered for this role will be based on multiple factors such as location, the roles scope and complexity, the candidates experience and expertise. In addition to your base compensation offer,this role is eligible for an incentive bonus and you will also receive stock options and benefits listed below.

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WORKING AT LOADSMART:

Competitive base salaries – we believe in rewarding top talent

Extremely competitive Equity package – become a shareholder in our company!

Loadie Time Off – PTO and sick days without a limit

Comprehensive Medical, Dental, and Vision insurance plans

401k Match

*Applicants must be currently authorized to work in the United States on a full-time basis. Loadsmart will not sponsor applicants for work visas.

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates’ specific locale.

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