Remote Jobs (Work From Home)

Stio is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

YOUR ROLE

The Data Analyst is a key early member of Stio’s Data & Analytics team, working alongside the Director of Data & Analytics to expand how the business uses data to make decisions. This is a full-stack, horizontal role: the work spans data infrastructure (ingestion, modeling, transformation) through analysis, BI development, and direct stakeholder partnership across Finance, Merchandising, Marketing, Operations, Inventory Planning, and B2B. You’ll work where the highest-leverage problems are and grow the breadth and depth of the analytics function in the process.

You’ll work in a stack built around Snowflake, Fivetran, dbt, Power BI, GitHub, and increasingly Python in addition to SQL and R. AI-assisted development is the default form factor for the team. Most of the code we ship is written collaboratively with AI agents in tools like Claude Code, then reviewed, tested, and iterated. The expectation is not that you arrive an expert in AI tooling. The expectation is that you bring strong fundamentals the kind of data and modeling intuition that lets you catch silently wrong AI output that runs cleanly and passes tests and that you’re genuinely curious about how this part of the craft is evolving. As an early team member, you’ll help shape how we work in this environment, not just execute someone else’s playbook.

We’re looking for an analyst who connects what they see in the data to the bigger picture and who has a strong bias for tying analysis to action. The right person doesn’t hesitate to sweep the floor (fix a broken Excel link), isn’t afraid to question the status quo (does this metric actually measure what it claims to?), and would rather quickly solve a pressing business problem with simple analysis than build a sophisticated model that collects dust. A foundation of technical skills is essential. Even more important is an eagerness to learn new things, sound judgment under ambiguity, and a desire to drive positive progress at Stio.

This is a remote role that is part of the Finance department and reports to the Director of Data & Analytics.

Your Responsibilities

• Partner directly with stakeholders across the business (Product Development, Marketing, DTC, B2B, Finance, Operations, Inventory Planning) to translate ambiguous questions into well-defined analyses, dashboards, and data products. You’ll own these end-to-end: scoping, building, validating, and communicating findings
• Build and maintain dbt models that turn raw source-system data into trustworthy, well-documented datasets. Write the tests and documentation that let both humans and AI agents downstream rely on the work
• Develop and maintain the semantic context, dashboards, and reports that the rest of the business uses to operate day-to-day
• Own metric definitions and business semantics. Drive alignment when stakeholders disagree on what a definition or number means
• Review and harden AI-generated SQL, dbt models, and Python code with the judgment to catch issues that pass tests but are semantically wrong. The majority of your output will be code you’ve collaborated on with AI agents, and you’ll bring the data intuition that makes that work trustworthy
• Investigate ambiguous data questions where the answer isn’t in the schema: talk to source-system owners, investigate edge cases, reconcile conflicting definitions, and improve our model of the business
• Help build and maintain Stio’s data infrastructure currently Snowflake, Fivetran, dbt, GitHub, Power BI, R, and Python and contribute to decisions about where the stack should evolve
• Improve data governance for both the Data & Analytics team and the business at large by creating documentation that’s actually useful and that AI agents can consume as context for future work
• Continuously develop your skills as the practice of data analytics evolves. This is a real part of the job, not something done on the side

Your Skills And Experience

• 3+ years of professional experience as a data analyst, analytics engineer, or similar role
• Advanced SQL: CTEs, window functions, comfortable wrangling messy real-world data, can read and reason about query plans well enough to know when something is off
• Hands-on experience with dbt, including writing models, tests, and documentation. You don’t need to have built a dbt project from scratch, but you should be comfortable contributing to one and know what good looks like
• Experience with cloud data warehouses (Snowflake, BigQuery, Databricks, Redshift, Microsoft Fabric, or similar)
• Version control with Git/GitHub as part of your normal workflow
• Experience as a developer with at least one BI tool (Power BI, Tableau, Looker, Omni, or similar)
• A real point of view on AI-assisted development for analytics work what it’s actually good at, where it falls down, what you do to make the output trustworthy
• History of building collaborative, trusting relationships with non-technical stakeholders
• Comfort presenting findings to leadership verbally, in writing, and visually

Preferred Additional Skills And Experience

Though not required, we would consider the following as an added plus:

• Working knowledge of Python and/or R for analysis
• Experience with the components of our data stack (Snowflake, Fivetran, dbt, GitHub, Power BI, Python, R, Claude Code, Codex)
• Experience with some of the systems we use: NetSuite, Shopify, Google Analytics, Segment, Klaviyo
• Professional experience at a DTC or omni-channel retail, apparel, footwear, or outdoor company
• Experience working in a small or solo data team where you owned the work end-to-end

THE FINE PRINT

• Must be able to work in a stationary position 50% – 75% of the work day
• Medical, Dental Vision plans
• Company Paid Long Term Disability
• Employee Assistance Programs
• 401k with Match
• Generous paid time off policies
• Gear test, perks and more

We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $85,000-$100,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

The Mission

We are a trucking compliance business started in 1973. In the last 4 years weve successfully transitioned from DOS systems and dot matrix printers to streamlined processes and web-based systems using contract developers and our own technical abilities. About 18 months ago, the owner started vibing with Replit Agent and Claude Code to ship internal tools, integrations, and web applications across our brands. While thats been fruitful as a proof-of-concept, the business owner is currently the primary builder, which is a terrible spot for a business owner to be.

We are looking for our first technical hire. A senior-level Full-Stack Developer who wants to get into the weeds and ship some cool internal systems and external services. We need a “Builder-in-Chief” to own the entire product lifecycle. Youll embed with the client service team to identify friction points, help design the solution, and direct AI agents to execute the build. Well make sure you have the tools and an environment to do your best work.

The Stack & Your Technical Role

You won’t be writing every line of code by hand, but you must be a master of the craft to validate, refactor, and secure what the AI produces. Because of our just go with it strategy, our stack has gotten wide. Wed like you to help us shape the stack going forward using your expertise. Our ecosystem currently includes:

• Core Apps: Ruby on Rails (our primary fuel tax app, FM22), Laravel (authority filings), and Express/React (Authority work order management).
• Data & Infra: PostgreSQL, a variety of hosts (Render, DigitalOcean, etc), and various no-code/low-code integrations (Airtable, Zapier, Make).
• Agent Orchestration: You will leverage the 3Cs: Claude, Cursor, and Codex to ship features while maintaining high code quality through rigorous review.

Core Responsibilities

• Operational Deep-Dives: You won’t be bogged down writing lengthy requirements documents; your focus is on understanding the work. You will embed with our compliance teams (IFTA reporting, IRP Renewals, FMCSA Operating Authority) to find the friction. That means faster, more informed building and ensures we ship the right, wow features for the team.
• Build with incremental ambition: Were often better off with a shipped feature this week than we are waiting around for the perfect solution. Work with the team to find where it creates value and delight.
• System Design: Collaborate with our part-time architect to design robust data models, scalable approaches, and API integrations (e.g., integrating third-party ELD normalization platforms like Terminal).
• Design Not-Too-Shabby Frontends: Its 2026, theres no reason to ship an ugly UI or a poor user experience. Maybe the UI wont win any awards for novelty, but itll be high on usability and will be easy on our middle-aged eyes.
• Testing & Deployment: Own the testing suite. You are responsible for ensuring that AI-generated code is maintainable and solves the business problem before it hits production.
• Technical Documentation: Ensure we have high quality and current technical documentation so enhancements, fixes, and maintenance are efficient.

About You

• You have a track record of shipping production-grade software (not just prototypes).
• You would rather sit down and watch someone work than ask a series of academic questions
• Youve developed deep domain knowledge in the past
• You are stack-agnostic. You should be comfortable moving between Rails, Laravel, and Python depending on the tool needed for the job, even if you have a preference for one over the other.
• You have a tinkerer mindset and a bias toward shipping, but with the discipline to keep our core data safe.

We’re a small company building real systems that help keep thousands of trucks on the road every day. If you’re the kind of person who’s energized by ownership, solving problems, and seeing the direct impact of what you build, we’d like to hear from you.

Rocky Talkie launched in 2019 with its signature product, a backcountry radio made for climbers and skiers. Since then, Rocky Talkie has launched multiple best-in-class products and has grown quickly in the handheld radio industry. We are committed to making easy-to-use, durable, high-performance products for the backcountry and to supporting our customers. Rocky Talkie has a rapidly growing base of happy customers in North America and recently expanded to the EU. We design our products for use in extreme conditions, and our radios have been adopted by a wide variety of outdoor enthusiasts and commercial applications. We have a small, passionate, and highly motivated team with a deep understanding of our customers and outdoor communications. We would love your help in bringing Rocky Talkie to a new generation of customers.

Our team is driven every day by the belief that better communication in the backcountry will save lives. As part of this mission, we donate $2 per radio sold to search-and-rescue teams across the country.

The Opportunity

This role is for a highly organized marketer who enjoys bringing complex projects to life and ensuring great ideas become great execution. You’ll work closely with brand, creative, product, operations, and external partners to coordinate and execute marketing initiatives that help Rocky Talkie reach new customers and better serve existing ones.

This role provides support across our marketing execution, with a focus on four core areas: campaign management, website and marketplace management, project management and coordination, and performance reporting.

Rocky Talkie operates in a category where trust, reliability, and education matter. Our customers depend on our products in environments where communication is critical, and the marketing programs that support our products should reflect the same level of thoughtfulness, precision, and attention to detail.

You’ll help bring campaigns to life across every customer touchpoint, from product launches and promotional campaigns to email marketing, website content, retail initiatives, and partnerships.

As Rocky Talkie grows into new markets, activities, and professional use cases, the complexity of our marketing efforts continues to increase. Success in this role requires balancing strategic thinking with exceptional project management and execution. The ideal candidate enjoys creating structure, coordinating teams, and ensuring important work gets across the finish line.

As a small team, every role at Rocky Talkie is highly entrepreneurial. This position requires someone who is comfortable owning projects, solving problems independently, and contributing wherever needed to support the broader marketing team.

Responsibilities

Campaign Management

Coordinate with the internal brand and creative teams and agency partners to plan and execute marketing campaigns across paid media, email, affiliate, and partner channels

Help manage promotional calendars and campaign timelines across multiple concurrent initiatives

Coordinate the development and delivery of creative assets with internal team members and external partners

Work closely with internal stakeholders and external partners to ensure campaigns launch on schedule and align with broader business objectives

Website & Marketplace Management

Maintain, optimize, and merchandise Rocky Talkie’s digital storefronts across Shopify, Amazon, and other channels

Coordinate updates to product pages, landing pages, navigation, promotional content, educational resources, business listings, and merchandising placements

Work closely with brand, creative, and product teams to ensure product information, imagery, and messaging remain accurate and up to date

Support the creation, testing, and optimization of website content to improve customer experience and conversion rates

Manage updates to Amazon listings, A+ content, storefronts, product imagery, and other marketplace assets

Help identify opportunities for experimentation through A/B testing, content improvements, and merchandising adjustments

Monitor website and marketplace performance to identify issues, opportunities, and areas for continuous improvement

Project Management & Coordination

Manage the systems, processes, and project workflows that keep the marketing team operating efficiently

Identify opportunities to improve team processes, communication, and project management as the company grows

Identify potential roadblocks, communicate risks, and help teams proactively solve problems before they impact execution

Coordinate external agencies, freelancers, vendors, and marketing partners to ensure projects are completed on time and to a high standard

Reporting & Insights

Maintain regular reporting cadences and marketing performance dashboards

Analyze campaign, website, and sales performance to identify trends and opportunities

Conduct competitor research and monitor market activity to help inform marketing decisions

Translate data into clear recommendations and actionable insights for leadership and the broader team

What Success Looks Like

Marketing campaigns consistently execute on time, on brand, and with a high level of quality across channels

Rocky Talkie’s website, Amazon listings, and other digital storefronts remain accurate, optimized, and continuously improving through thoughtful testing and merchandising

Cross-functional projects move smoothly from concept to completion, with clear communication, strong accountability, and minimal operational bottlenecks

Leadership has access to timely, accurate reporting and actionable insights that help inform marketing and business decisions

The marketing team operates efficiently through strong project management, clear processes, and effective coordination with internal teams, agencies, and external partners

As Rocky Talkie grows, marketing complexity increases without creating confusion, missed deadlines, or breakdowns in execution

Why Join Rocky Talkie

You’ll have a meaningful influence on how a growing outdoor brand reaches and serves its customers. This role offers the opportunity to help scale a category-leading company, improve how teams work together, and contribute to a mission rooted in safety, performance, and respect for the people who rely on our gear.

Requirements

2-5+ years of experience in marketing, project management, e-commerce, or related roles

Experience coordinating and executing multi-channel marketing campaigns

Strong organizational and project management skills

Proven attention to detail and follow-through across multiple concurrent initiatives

Comfort working cross-functionally and driving projects to completion

Excellent written and verbal communication skills

Experience working with marketing analytics, reporting tools, and performance data

Extra consideration given to candidates with experience in consumer electronics, outdoor industry, e-commerce, or technical products.

Preferred Tools & Platforms

Experience with some or all of the following platforms is a plus:

• Shopify
• Amazon Seller Central
• Google Merchant Center
• Meta Ads
• Google Ads
• TikTok Ads
• Affiliate marketing platforms (Impact, ShareASale, AvantLink, etc)
• Klaviyo or similar email marketing platforms
• Google Analytics (GA4)
• Microsoft Excel and Google Sheets

Benefits

• Healthcare Plan (Medical, Dental, and Vision)
• Retirement Plan with Matching
• Paid Time Off (Vacation, Sick, and Holidays)
• Paid Family Leave (Maternity, Paternity)
• Paid Short Term & Long Term Disability
• Performance-Based Bonus
• And of course, plenty of Rocky Talkie gear to fuel your next adventure!

Salary Range: $70,000 – $80,000 annually, plus eligibility for a performance-based bonus. Final compensation will depend on experience, skills, and alignment with the role. We offer health insurance, short term/long term disability, 401K matching, PTO and more!

Applications will be reviewed on a rolling basis. We anticipate accepting applications until June 21, 2026, though the position may close earlier if a strong candidate is identified. Applicants are not required to disclose their age or dates of schooling in their resumes.

KIPP Public Schools is a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all.We are a network of 279 schools, nearly 16,500 educators, and nearly 210,000 students and alumni.

Our mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choosecollege, career, and beyondso they can lead fulfilling lives and build a more just world.

Our vision: Every child grows up free to create the future they want for themselves and their communities.

The KIPP Foundation is a nonprofit organization that supports KIPP public charter schools across the country. The KIPP Foundation helps to develop outstanding educators to lead KIPP schools; provides tools and resources for excellent teaching and learning; promotes innovation; and facilitates the exchange of insights and ideas across KIPP and other public schools and organizations.

About Our Values:

Excellent Results for Students: We value results over effort and know that our work is not finished until all students thrive. We maintain high expectations for self, team, and students. We drive outcomes by operating with agility, removing barriers, differentiating support, and prioritizing student-centered solutionsespecially for those at the margins.

Collective Impact: We are one team. We win together. We embody a one-team mindset by working collaboratively across teams, aligning goals, and leveraging the strengths of all teammates. We build trust-based relationships and ensure inclusive decision-making by engaging those closest to the work. We provide clarity through simple, repeatable systems and goals that enable transformational outcomes.

Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge. We demonstrate an unwavering belief in students’ potential and a commitment to addressing systemic inequities. We approach challenges with resilience, a solutions-focused mindset, and adaptability. We foster a psychologically safe environment centered on trust and accountability where feedback is encouraged. We leverage data to reflect on progress, own setbacks, celebrate successes, and continuously improve to maximize impact.

Job Description

About The Position

KIPP Foundation is committed to building talent systems that are clear, consistent, and supportive of a strong employee experience. A critical part of this work is ensuring that day-to-day People Operations run smoothly, efficiently, and with a high level of care for staff.

The Manager, People Operations plays a key role in delivering this experience by supporting the execution of core HR processes and systems. Reporting to the Senior Director of People Operations, this role ensures that payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs.

In this role, the Manager will serve as a central coordinator and problem-solver, helping to manage vendor relationships, support HR systems, and act as a primary point of contact through AskTalent and provide admin support across the talent team. By ensuring that processes are well-executed and information is clear and accessible, this role helps create a seamless experience for both employees and managers.

This is an opportunity for someone who is highly organized, detail-oriented, and service-driven someone who takes pride in ensuring that the operational backbone of People Operations is strong, reliable, and continuously improving.

Responsibilities

Payroll, Benefits & HR Administration

• Administer payroll processes in partnership with Finance, including compensation updates, stipends, and leave tracking.
• Manage day-to-day benefits administration, including enrollments, employee support, and coordination with vendors.
• Support administration of absence and leave programs, ensuring accurate tracking and compliance with policies.
• Ensure timely and accurate execution of core HR administrative processes across the employee lifecycle.

Vendor Management & Operational Coordination

• Manage relationships with People Operations vendors (benefits providers, HR systems, etc.), including communication, invoicing, and issue resolution.
• Coordinate invoices, billing, and expense tracking related to People Operations, ensuring timely and accurate processing.
• Support compliance-related administrative processes (e.g., background checks, required training, documentation tracking).
• Support with scheduling large scale meetings across the talent team for trainings or during high-volume hiring season

Employee Support

• Own the AskTalent intake process, serving as the primary point of contact for employee and manager inquiries.
• Respond directly to routine inquiries and triage more complex requests to appropriate team members.
• Ensure consistent and accurate interpretation of HR policies and processes in responses.
• Track trends in inquiries to identify opportunities to improve processes, communication, and documentation.

HR Systems Support & Data Administration

• Support administration of HR systems (HRIS, benefits platforms, etc.), ensuring accurate data entry and system updates.
• Maintain employee data, records, and documentation to ensure data accuracy, integrity, and compliance.
• Assist with system audits, data validation, and reporting processes.
• Ensure adherence to data privacy, security, and compliance standards.

Reporting & Analytics Support

• Support development and maintenance of HR reports and dashboards, including workforce metrics, engagement data, and operational KPIs across the talent team
• Assist in preparing recurring reports (weekly, monthly, quarterly) to support decision-making.
• Provide data support for ad hoc requests, ensuring accuracy and timeliness.

Knowledge Management, Communication & Process Support

• Maintain HR documentation, knowledge management systems, and staff-facing materials to ensure clarity and accessibility.
• Develop and update guides, FAQs, and training materials to support employee understanding of HR processes and benefits.
• Provide administrative support for key talent processes, including meeting coordination, materials preparation, and documentation.

Qualifications

Skills and Mindsets

• Mission and Student Focus: Demonstrates passion and commitment to KIPPs mission and possesses the desire and ability to uphold KIPPs core values (Focus on Excellent Results, Collective Impact, and Courageous Action)
• Self-Management: Demonstrated record of co-creating ambitious goals with their managers and driving toward desired outcomes; Effectively monitors progress toward goals for multiple workstreams; Leverages understanding of an organizations operating model, structure, and core operational process to effectively drive work to achieve goals; effectively works through direct reports and peers to follow through on commitments, ensuring others do the same.
• Process Management: Able to build and align goals and project plans with organization priorities; leverages relevant organizational processes and systems to execute work; can build and maintain knowledge management systems; effectively develops and codifies processes to ensure efficiency, alignment with organizational processes, and to improve work quality.
• Data Driven actions and solutions: Effectively uses data to inform work streams; accurately synthesizes key findings from data analyses and can effectively communicate the data synthesis to inform actions, decisions, and solutions.
• Collaboration: Leads successful stakeholder management, accounting for varied perspectives when gathering feedback. Builds coalition by prioritizing end-user experiences. Builds trusting relationships and effective communications. Able to identify and remove barriers to working across teams.
• Serve as a Talent and Organization Ambassador: Proactive cultural leadership and drive to operate as a team player with a strong orientation toward customer service, collaboration, continuous learning and solutions orientation; Can exercise strong
• Judgement & Discretion as a key talent team member; Passion for education equity and KIPPs mission and values (sense of purpose, results, respect, constant learning & humility, and diversity & inclusivity)

Experience And Qualifications

• 4+ years of talent operations, customer service and payroll support
• HR expertise and knowledge in employment laws across multiple geographic territories.
• A track record of delivering great customer service while effectively managing relationships with key stakeholders (e.g., Finance Teams, IT teams), along with advising, influencing, & challenging stakeholders when needed.
• Excitement to engage in an innovative and agile environment focused on continuous learning and improvement
• A drive to make decisions through passion for impact, thoughtful analysis, and a consistent lens on equity
• Experience using HR systems (ADP, workforce, ATS, salesforce, etc.)

Additional Information

Work Conditions

• Travel: Minimal Travel: up to 5% (up to 10 days per year)
• Full, exempt role

Location

It is preferred, but not mandatory for this role to be based out of a KIPP Foundation office. This role also has the option of working from a remote office full-time. KIPP Foundation offices are in NYC and Chicago.

Compensation And Benefits

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience. The salary range for this position is $83,200 – $99,000. In addition, KIPP Foundation provides a variety of benefits to employees, including:

• 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+).
• 100% paid parental leave
• 100% coverage of the premium for employee and 75% for employee + familys medical/dental/vision plans.
• Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program
• Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts

KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world thats around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.

Job Duties And Responsibilities

Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.

Education And Qualifications

Skills and Competencies

Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.

Job Duties And Responsibilities

Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.

Education And Qualifications

Skills and Competencies

We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes.

Requirements

Job Responsibilities

• Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded
• Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing
• Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations
• Train customers on the use of the software, including best practices and workflow optimization
• Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process
• Coordinate collaboratively with internal teams to meet project milestones
• Ensure a smooth transition from implementation to Customer Success

Qualifications

• Bachelor’s degree – Nursing Informatics degree a PLUS
• 2+ years software implementation experience
• Prior experience in a healthcare or health IT environment strongly preferred

Skills

• Project Management
• Critical thinking and problem-solving
• Strong time management and organization
• Excellent verbal and written communication
• Empathy
• Customer Service mindset and focus
• Curiosity and self-motivation
• Confidence and resilience

Benefits

We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!

401(k), Unlimited PTO, Health Insurance and….

100% remote! You can work from ANYWHERE!

Salary Range: $50,000-$60,000 per year