Remote Jobs (Work From Home)

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Remote Jobs (Work From Home)

Hospitable: Customer Advocate Lead (North America – Remote)

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Headquarters: United States

URL: https://hospitable.com/careers

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk

Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of ourpublic Town Hallsfor yourself: https://hsptb.com/twnhll

Hospitable.comis aremote-onlyandfullydistributedcompany. We hire based on timezones, not countries.

What you will be working on?

As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer experience.

Your first priority will be to hit consistent response times. We have a pretty solid foundation and our passionate team excels at delivering great experiences with our current processesmaintaining an average CSAT of 87%. Were looking for someone who can take whats working and make it even better.

To accomplish this, you will:

  • Manage queue distribution in our chat support system and workload across the US support team to maintain target response times and SLAs. We’re aiming for a first response time of <5mins for live chat and a total resolution time of 12h.
  • Coach and develop team members through regular 1:1s, performance reviews, and real-time feedback.
  • Handle technical troubleshooting and empower the team to resolve issues that require strong product and systems knowledge, as well as managing customer escalations and high-priority issues.
  • Review and quality check team’s support interactions and documentation.
  • Train new team members on tools, processes, and product knowledge.
  • Regularly work in the queue to stay connected to customer needs and model best practices for the team. You will typically spend 30-40% of your time in the queue.
  • You will report to our Director of Support, and work with our other amazing support leads such as Kelly whose favorite fruit is dragon fruit.

Requirements

For this position, we are looking to recruit someone in any of the US time zones. Candidates in countries outside of such time zones will not be considered.

If you’re hesitant to apply for this position because you feel that you don’t meet this list of qualifications fully, don’t worry! We still want to hear from you.

  • Experience in customer support in the SaaS industry, including experience as a team lead or in a senior role.
  • Proven track record of managing chat support queues and improving team metrics (response times, customer satisfaction, resolution rates).
  • Strong technical aptitude, with proven ability to investigate complex SaaS product issues, work across systems, and partner closely with engineering.
  • Experience coaching and developing team members, with strong interpersonal and feedback skills.
  • Strong written and verbal communication skills for both customer and internal interactions.
  • Ability to balance competing priorities between team management and hands-on support work.
  • Very special kudos if you have experience specifically in the short-term rental or property management industry.

Benefits

The company itself is also a product, one that we iterate on. We’re always improving and creating an environment where we all love to work.

  • A supportive, radically transparent, and caring team environment, where you are trusted, not managedand a culture that is focused on results and output.
  • The total budget for this role is within US$96,220.80 – $120,614.00 depending on the cost of living in your location. We can hire talent internationally as contractorsor employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $81,787 to $102,521 depending on the cost of living in your location.
  • We also offer options into the company equity through our $HOST token (RSU’s), with a grant value of up to $54,276.30, to share in the long-term upside value of the company.
  • Separately, this role is eligible for up to an additional USD $343,016.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.
  • 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
  • Complimentary mental health and emotional support with therapists on call through Slack by Spill.
  • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

To apply: https://weworkremotely.com/remote-jobs/hospitable-customer-advocate-lead-north-america-remote

Remote Jobs (Work From Home)

Localize: Customer Success Manager

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Headquarters: United States (Remote)

URL: https://localizejs.com/company/careers

Localizeis seeking a strategic, growth-oriented Customer Success Manager to own key customer relationships, drive measurable business outcomes, and expand our footprint across a growing portfolio of enterprise and high-value accounts. Youll combine consultative partnership with commercial ownership to help customers realize value while identifying opportunities for deeper adoption and expansion.

In this role, youll lead new customer onboarding and drive product adoption, while continuously monitoring customer health metrics to identify risks and proactively address them. A critical part of your role will be to uncover and capitalize on expansion opportunities, including upsell and cross-sell initiatives that align with customer goals and maximize customer lifetime value (LTV).

You will act as a trusted advisor, helping customers extract maximum value from our solutions while identifying new ways to solve business challenges through deeper engagement and broader solution adoption. Additionally, youll collaborate with internal teams and leadership to shape customer success strategies and support the execution of company and departmental goals.

If you’re passionate about building strategic relationships, solving real business problems, and driving measurable outcomes through account growth and ecosystem collaboration, we want to hear from you!

What Youll Do

Strategic Account Management & Engagement

  • Own a portfolio of strategic accounts, building trusted relationships with both executive stakeholders and day-to-day users.
  • Act as a strategic advisor by aligning customer goals with product capabilities to drive measurable business outcomes.
  • Conduct regular check-ins, QBRs, and strategic planning sessions to reinforce value and maintain alignment with evolving customer needs.
  • Monitor account health metrics (e.g., engagement, usage, NPS) and take proactive, data-driven actions to reduce risk and improve satisfaction.

Revenue Growth, Expansion & Retention

  • Own renewal and expansion targets within your book of business.
  • Carries a quarterly retention and expansion goals aligned to departmental targets.
  • Own the full customer lifecycle post-sale, including adoption, retention, renewal, and expansion.
  • Identify and execute upsell, cross-sell, and expansion opportunities through strategic account planning and needs discovery.
  • Build strategic relationships to enable cross selling within an organization
  • Develop a deep understanding of client accounts to identify growth opportunities and drive expansion through strategic, consultative account planning.
  • Drive renewals by demonstrating value, identifying upsell opportunities, and minimizing churn risks.
  • Proactively manage customer relationships to ensure satisfaction, minimize churn, and drive long-term retention through consistent engagement and value delivery.
  • Contribute to evolving the Customer Success playbook by sharing best practices, process improvements, and strategic insights.

Customer Advocacy & Feedback Loop

  • Serve as the voice of the customer by collecting insights and feedback to inform Product, Marketing, and Support roadmaps.
  • Support the creation of customer success stories, case studies, and user groups to showcase impact and foster community.
  • Collaborate cross-functionally to improve the end-to-end customer experience and surface opportunities for platform enhancements.

Onboarding & Product Adoption

  • Lead onboarding for new customers, ensuring successful implementation, early engagement, and a smooth handoff from Sales.
  • Collaborate with Support and Product teams to resolve issues early and ensure customers realize initial value quickly.
  • Conduct training sessions, webinars, and enablement initiatives to promote self-sufficiency and drive product stickiness.

What Success Looks Like

  • High retention and renewal rates across your customer portfolio
  • Consistent and strategic execution of cross-sell and upsell initiatives
  • Expansion revenue aligned to strategic growth goals
  • Strong executive and user-level relationships
  • Demonstrated customer value and engagement via product usage metrics
  • Consistent execution of CS playbooks, QBRs, and strategic planning cycles
  • Customer participation in co-branded initiatives and partner programs
  • Acts as a true team player by fostering a culture of collaboration, empathy, and accountability across departments. Success is demonstrated through proactive knowledge sharing, supporting peers, and contributing to a unified approach that improves customer satisfaction, renewals, and growth

What You Bring

  • 3+ years of experience in a Customer Success, Account Management, or Client Partner role within a B2B SaaS environment
  • Proven ability to own and grow revenue from existing customer accounts through cross-selling, upselling, and partnership development
  • Excellent communication and executive presence; comfortable engaging C-level stakeholders
  • Strong technical fluency and ability to translate product value to business outcomes (HTML/CSS/JavaScript familiarity is a plus)
  • Highly organized, metrics-driven, and able to manage multiple priorities independently in a fast-paced environment
  • Brings a disciplined approach to CRM hygiene and leverages tools like HubSpot to track key performance metrics, maintain accurate customer data, and support reporting workflows that enable data-driven decision-making
  • A proactive mindset with a bias toward action, you dont wait for issues to escalate; you anticipate customer needs, address risks early, and work cross-functionally to ensure long-term success and satisfaction
  • A genuine team player mindset, fostering collaboration, empathy, and accountability across departments. Proactively shares knowledge, supports peers, and contributes to a unified approach that drives customer satisfaction, renewals, and growth
  • A strategic mindset with the ability to identify and nurture partnerships such as integrations, co-marketing initiatives, and referral programs that deliver mutual value and drive business growth.

To apply: https://weworkremotely.com/remote-jobs/localize-customer-success-manager

Remote Jobs (Work From Home)

Freelance Writer

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Our organization is seeking content writers to create articles and blog posts on a variety of topics.

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

  • Health & beauty
  • Fitness
  • Home Decor
  • Fashion
  • Sports
  • Do it yourself
  • Finance
  • Legal
  • Medical
  • Family/Parenting
  • Relationships
  • Real Estate
  • Restaurants
  • Contracting (plumbing, pool building, remodeling, etc.)

These are just some of the more general industries and topics that we cover.

Requirements:

  • We ask that all work be completed using a word processor such as Microsoft Word or Open Office
  • A reliable internet connection and the ability to meet deadlines
  • Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
  • Work well as a team member with the rest of our content management and editorial staff

Note: Applicants to this job signaled that accessing some writing tasks may require payment.

Remote Jobs (Work From Home)

AI Internet Rater

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OVERVIEW

Welo Data is looking for English speakers to join a remote project as a Search Quality Rater. In this role, you will help improve how search engines understand and deliver useful results to users.

What youll do:

  • Review search results and evaluate how helpful and relevant they are to the users query
  • Answer simple true/false questions about the quality of content
  • Rate whether search results meet the users needs using clear guidelines
  • Complete straightforward online tasks that contribute to improving AI systems

No specialized technical experience is required – we provide the guidelines and support you need to succeed!

Please click here for a short demo of these types of tasks: What Does a Search Quality Rater Do? (youtube.com)

Why this work matters:

Your feedback helps train and improve AI technology, making search engines smarter and more useful for people around the world.

Schedule & Support:

Fully remote position

Set your own schedule and complete tasks when its convenient for you

Support is available from the project management team during business hours (MondayFriday, 9:00 AM 5:30 PM Pacific)

Project Details

Job Title: AI Internet Rater/Search Quality Rater

Location: Remote, US-based

Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule

Start date: ASAP

Employment Type: W2 Part-Time Employee, payment every 2 weeks

Longevity of project: 12 months (with possibility of extension).

This work is based on project needs. Weekly hours may vary.

Benefits

Employee Assistance Program

Following eligibility requirements

Paid Sick Time

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Voluntary Life Insurance

Accident, Critical Illness, Hospital Indemnity Insurance

401(k) Retirement Plan

Currently hiring in: Alabama, Florida, Georgia, Indiana, Kansas, Kentucky ,Missouri ,Montana, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania ,South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin.

Applicants must be of at least 18 years of age to apply.

Remote Jobs (Work From Home)

Senior Product Designer

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We are hiringcontract-basedsenior and director level product designerswith experience leading complex product design projects.

Original job posting link(URL here).

About garden3d

We are worker owned creative collective, innovating on everything from brands and IRL communities to IoT devices and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions.

Our client roster includesGoogle,Stripe,Figma,Hinge,Black Socialists in America,ACLU,Pratt,Parsons,Mozilla,The Nobel Prize,MIT,Gnosis,Etsy&Gagosian. Were the software team behind innovative products likeThe Light Phone&Mill, and we a global, decentralized community space collective calledIndex Space.

We think of our garden3d as collective for creative people, prioritizing a happy, talented, and diverse studio culture. We work on projects that bring value to our world, and we balance deep care for the work we do with a genuine curiosity about life outside of our jobs.

Who were looking for:

Right now, we’re looking for aSenior Product Designer with expertise in user experience, interface design, and product strategy, who can collaborate directly with clients and cross-functional teams.

In this role, you’ll work on a variety of client projects to create intuitive, engaging, and effective digital products. You would work on products across many industries, from e-commerce to connected hardware products to AI enabled interfaces. Responsibilities will include:

  • Leading the design process from discovery through implementation, working closely with clients to understand business goals and user needs
  • Creating user flows, wireframes, prototypes, and high-fidelity designs while maintaining a focus on both user experience and visual consistency
  • Participating in design critiques, providing constructive feedback to teammates and ensuring adherence to design systems
  • Contributing to project success by managing design workstreams, collaborating with developers, and meeting project milestones
  • Presenting design solutions to clients and iterating based on feedback while maintaining design integrity

The person were looking for is happy, relaxed and easy to get along with. Theyre flexible on anything except conceits that will lower their usually outstanding work quality. They work smart, by carefully managing their workflow and staggering features that have dependencies intelligently they prefer deep work but are OK coming up to the surface now and then for top level / strategic conversations.

We believe people with backgrounds or interests in design, art, music, food or fashion tend to have a well rounded sense of design & quality so a variety of hobbies or side projects is a big nice to have!

Compensation

Our pay scale ranges from$85 p/hrto$150 p/hrpending client/seniority. Our projects are rarely less than 6 full time weeks.

We prefer long standing relationships with highly accountable and communicative team members, so we encourage candidates to expect longer term engagements.

Who you are

The person were looking for is happy, relaxed and easy to get along with and appreciates a commitment to a culture of transparency, non-dictatorial leadership styles, and alternative methodologies. Theyre flexible on anything except conceits that will lower their usually outstanding work quality. They work smart by carefully managing their workflow and team.

How we interview

Once we have reviewed all applications and identified a profile thatmatches our requirements, a member of our team will reach out. Our interview process starts with an intro call to answer any questions you have about the role and to learn a bit more about your experience and interests.

From there, well follow up with a panel interview call where you get to meet a few members of our team, to openly discuss some of our challenges and ensure your skills and interests align with where were going as a business.

For qualified candidates, the process wraps with a reference call, and an offer to follow.

How we work:

We believe that theres a better balance between the poles of freelancing & full time, and for that reason Sanctuary works differently to most shops:

  • Transparency & Ownership:We release out Profit & Loss statements to the community each year, open source our best ideas, and talk business & money with everyone in the company. Were proud to run our business with integrity, and for that reason we share everything with our team & community.
  • 150% Carbon Negative:Our studio offsets 150% of the carbon we use to do business each year, dated back to our founding in 2015. We turn down work that is not in-line with our morals, and we encourage our peers to do the same.We have been certified climate neutral since 2021.
  • Strong Morals:Since our founding, we’ve turned down somewhere between $1mm – $2mm of work that didn’t meet our moral standards. (Most of that was DTC brands that can’t show a valid sustainability initiative).
  • Async & Decentralized:We use tools optimized for calm, thoughtful communication, and opt for async whenever possible. We fight hard to maintain our focus time.
  • Remote Friendly:Our company is fluent in remote work, making our workplace more decentralized, and democratized in the process.
  • Ideas & Products:In our spare studio time, we work to build our own open source or internal products to diversify & bolster our income. We create amazing technology products for our clients, so why not for the studio?

Read more on ourSubstack, over here, or ourMedium, over there.

Important Reminders:

We kindly ask that yousubmit a complete and thoughtful application, including relevant links that help verify your work experience and identity. Applications with missing or insufficient information will not move forward in the review process.

Our team carefully reviews every complete submission, and we truly appreciate the time and effort you put into applying.

Remote Jobs (Work From Home)

Senior Full-stack React Developer

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Are you a talented Senior Developer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

  • The rate depends on your seniority level, skills and experience. We’ve already paid out over $11M to our engineers.
  • No more hunting for clients or negotiating rates let us handle the business side of things so you can focus on what you do best.
  • We’ll manually find the best project for you according to your skills and preferences.
  • Choose a schedule that works best for you. Its possible to communicate async or minimally overlap within team working hours.
  • We respect your seniority so you can expect no micromanagement or screen trackers.
  • Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
  • We will support you from the time you submit the application throughout all cooperation stages.
  • Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
  • Through our community, we will connect you with the best developers from more than 71 countries.

Requirements for the Senior React & Python Position:

  • 4+ years of software development experience.

Commercial experience:

  • React.js 3+ years & Python 3+ years

    OR
    React.js 2+ years & Python 5+ years
    OR
    React.js 5+ years & Python 2+ years

  • Experience with AWS, GCP, or Azure is required.

Requirements for the Senior Node & React Position:

  • 5+ years of software development experience.

Commercial experience:

  • React.js 3+ years & Node.js 5+ years

    OR
    React.js 5+ years & Node.js 3+ years

  • Expertise in Next, TypeScript, and AWS, or in Supabase, is a must.

Requirements for the Senior Golang & React Position:

  • 4+ years of software development experience.

Commercial experience:

  • React.js 3+ years & Golang.js 3+ years
    OR
    React.js 2+ years & Golang.js 5+ years
    OR
    React.js 5+ years & Golang.js 2+ years

Other requirements:

  • Strong technical skills: as a Senior Developer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
  • Clear and effective communication in English advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
  • Strong self-organizational skills ability to work full-time remotely with no supervision.
  • Reliability we want to trust you and expect that you wont let us and the client down.
  • Adaptability and Flexibility the ability to onboard the project promptly after accepting it and start delivering results quickly.

Sounds good for you? Apply now and join the Lemon.io community!


NOT YOUR TECH STACK?

We have multiple projects available for Senior Developers. If you have 4+ years of commercial software development experience and are proficient in any of the following areas: AI Engineering, PHP & Angular, React & Java, Data Science, Blockchain (Web3/Solidity/Solana), Symfony & React, Symfony & Vue, Symfony & Angular, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, PHP & Vue, Vue & Node.js, DevOps, Android & iOS, Angular & Node.js, Python & Vue, MLOps, Rust, Golang, Shopify & JavaScript, Unreal Engine & C++, Python & LLM, Unity, Vue & Nuxt, Java & Spring, ML Engineering, or Python & Flask wed be happy to connect and match you with a suitable project.

If your experience matches our requirements, be ready for the next steps:

  • VideoAsk watch a short video about our startup, up to 10 minutes
  • Complete your profile on our website
  • Intro call
  • Technical interview
  • Feedback
  • Magic Box (we are looking for the best project for you).

We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

P.S. We work with developers from 71+ countries in different regions: Europe, LATAM, the U.S. (if you are an owner of W-9 ben form), Canada, Asia (Japan, Singapore, South Korea, Philippines, Indonesia), Oceania (Australia, New Zealand, Papua New Guinea), and the the UK. However, we have some exceptions.


At the moment, we dont have a legal basis to accept applicants from the following countries:

  • European: Iceland, Liechtenstein, Kosovo, Belarus, Russia, and Serbia.
  • Latin America: Cuba and Nicaragua
  • Most Asian countries and Africa.

We expand and shorten the list of exemptions regularly.

Do you represent a company with engineers who match the description and want to collaborate with us through staff augmentation? Then register here.

Remote Jobs (Work From Home)

Shopify Engineer

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Job Description

We’re looking for an experienced Shopify Engineer to join our team and help us deliver world-class eCommerce solutions for our clients. You’ll work on challenging Shopify Plus projects, from custom theme development to headless commerce implementations, while collaborating with designers, strategists, and other developers to create exceptional digital experiences.

As a Shopify Engineer at Nebulab, you’ll have the opportunity to work with international mid-market and enterprise brands, tackle complex technical challenges, and contribute to the growth of our Shopify practice. We value continuous learning, open-source contributions, and knowledge sharing across the team.

Job Requirements

Essential:

  • 3+ years of experience developing on the Shopify platform
  • Proficiency with Liquid templating and Shopify Theme development
  • Strong skills in JavaScript, React, and modern front-end technologies
  • Understanding of eCommerce fundamentals and best practices
  • Effective communication skills for working with both teammates and clients
  • Inclusive, community-driven mindset with eagerness to learn and share knowledge
  • Proficiency with Shopify Plus and the Shopify API
  • Hands-on experience with Shopify app development (both public and private apps)

Nice to have:

  • Experience with Shopify’s Hydrogen framework and headless commerce approaches
  • Experience with Shopify CLI and Theme Kit
  • Familiarity with GraphQL and Shopify’s Admin API
  • Knowledge of Ruby on Rails (useful for custom Shopify app development)
  • Experience with Shopify’s checkout extensions and customizations
  • Past consulting or client management experience

Job Responsibilities

First 3 months:

  • Onboard and familiarize yourself with our Shopify development workflows and ongoing projects
  • Start contributing to theme customizations and app development tasks
  • Participate in code reviews and collaborate with cross-functional teams

3-6 months:

  • Take on larger Shopify Plus projects and start leading implementations
  • Demonstrate impact on project delivery and client satisfaction
  • Integrate third-party services and APIs with Shopify stores

6-12 months:

  • Fully own major Shopify projects from requirements to deployment
  • Mentor junior team members on Shopify development best practices
  • Run internal workshops and presentations to elevate team skills
  • Contribute to Shopify’s ecosystem through app development, open-source contributions, and drive innovations in our Shopify service offerings

Job Benefits

Compensation & Time Off:

  • Competitive, geolocated base salary (50th-75th percentile of industry standards)
  • Company performance-based annual bonuses
  • Generous vacation days with flexible scheduling

Work Environment:

  • Fully remote culture with flexible working hours across global time zones
  • All necessary equipment for working from home: MacBook Pro, keyboard, mouse, external monitor, and headphones

Professional Development:

  • Investment time: use up to 10% of work hours for personal projects or professional development
  • Educational budget for books, courses, and learning resources
  • Partial coverage of conference attendance including travel, accommodation, and tickets
  • Weekly training activities with the team and industry experts

Team & Culture:

  • Dedicated manager with regular 1:1s and fair performance reviews
  • Annual team retreats to interesting locations
  • Regular company parties and celebrations
  • Regular online social events and activities

Administrative:

  • Coverage of taxes and contract maintenance fees for consultancy contracts or non-Italian residents
Remote Jobs (Work From Home)

Copywriter

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WHO WE’RE LOOKING FOR
The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:
Fashion (both mass-market and luxury)
Skincare & Beauty
Tech & Software**
Finance & Investing**
Law (family law, product liability, divorce, etc.)**
Education
Home Improvement
Automobiles & Motorcycles (OEM and aftermarket accessories)
Health and Wellness**
Medical / Clinical**
Digital Marketing
SEO / PR / Advertising / Marketing**
**Writers with a background in these highly specialized fields are strongly encouraged to apply.
The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work thats engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries. Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.
Compensation
Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators) with an automatic raise after 400 and 800 pages have gone live on our client’s websites.
Initial compensation is up to $0.06 per word with $0.034 per word being the most typical compensation level. This is $30 or $17 per page of 500 words.
After 400 pages live, the top marginal rate increases to $0.064 per word with the most typical rate of $0.038 per word, or $32 and $19 per page. After 800 pages live, the top marginal rate increases to $0.07 per word with $0.044 per word being the most typical, or $35 and $22 per page.
Remote Jobs (Work From Home)

Creative Force: Product Support Jedi – Remote, APAC

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Headquarters: Creative Force

URL: https://www.creativeforce.team/

Were on the hunt for a sharp, self-driven SaaS pro whos as comfortable navigating staging environments as they are navigating human conversations.

Our APAC client base is growing fast and we need someone who can keep up. Our software isnt your average plug-and-play; it has a steep learning curve so youll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If youve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat keep reading.

The role

Youll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day youll be communicating with colleagues and clients across countries, cultures, and time zones.

Support happens across email tickets, phone, and 1-1 Zoom calls. Once youve leveled up on product knowledge, youll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption.

Youll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams always pushing to make our products better.

We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. Were not big on bureaucracy, only results. We dont expect you to be a slave to your chair but flexibility is a must.

Youll need to tick these boxes

  • Youre based in the UTC +8 to UTC +11 timezone range.This is non-negotiable. Our APAC team and clients operate in this window and we dont allow shift work. If you live outside this range, this ones not for you
  • 2+ years of professional experience, ideally in a SaaS support or client-facing role
  • Native-level English fluency (bilingual? Even better!)
  • Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries dont make you flinch. You dont need to write code, but you need to get it
  • Youve got exceptional interpersonal and communication skillswritten and verbal
  • Client calls energise you. Four to five Zoom meetings a day? Bring it on
  • Youre a natural problem solver who loves helping others untangle theirs
  • Your writing is clean, well-structured, and detail-oriented
  • Youre curious by nature and love learning new things
  • Youre not allergic to upselling or fielding sales-y questions
  • Youre organised and process-driven. Multiple tools for different workflows? No problem you thrive in that setup
  • Youre self-motivated and independent, but you also value being part of a tight-knit team
  • Remote work isnt just something you dabble inits where you do your best work. Youve got fast, reliable internet and a distraction-free workspace ready to go

Responsibilities

Product support

  • Go deep on product knowledge through self-driven learningbecome the expert
  • Be the first point of contact on all inbound support via email/tickets, phone, and eventually live chat
  • Run 1-1 Zoom sessions with clients for technical consultation and query resolution
  • Maintain our consistently impressive first-reply-time metric (yeah, were proud of it)
  • Provide technically accurate responses backed by hands-on testing of scenarios
  • Collaborate with engineering to squash bugs and keep clients in the loop with timely updates
  • Spot patterns in user issues and flag them for product improvement

Be seriously good with clients

  • Speed matters. Respond quickly and decisively
  • Listen deeplyget to the root of the issue and own it until its resolved
  • Treat every client interaction with genuine respect and appreciation
  • Build trusting, long-term relationships rooted in honesty and transparency

To apply: https://weworkremotely.com/remote-jobs/creative-force-product-support-jedi-remote-apac

Remote Jobs (Work From Home)

Senior Amazon Brand Manager

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Why Join Us?

  • Fully remote Amazon consulting agency.
  • High-performance culture: hard work, speed, over-delivery, and trust.
  • Competitive Compensation: Total OTE of $220,000-$300,000+.
    • Base Salary: $120,000
    • Performance-Based Earnings: Realistically getting an extra $180,000 per year based on performance, and more (no cap).
  • Work with a team thatlives and breathes Amazonwhile having fun doing it.

Who Were Looking For:

We are seeking a Senior Amazon Brand Manager who deeply understands Amazon FBA, enjoys strategizing for brand growth, and can tackle complex challenges withprecision and speed.

Key Skills & Experience:

  • Organic Ranking Mastery: Product launches, ranking strategies, and algorithm insights.
  • Amazon PPC Expertise:Strategy + execution, proven hands on experience managing minimum$50K+/mo budgets.
  • Brand Management:Experience managing Private Label brands generating a minimum of $10M in annual revenue
  • Logistics & Backend:Strong grasp ofCOGs, fees, inventory, and profitability (P&L) optimization.
  • Amazon Catalog Troubleshooter:Proven expertise in diagnosing and resolving complex catalog issues.

Responsibilities:

  • Lead weekly strategy calls with clients, ensuring project progress.
  • Solve Amazon challenges and guide clients through key projects.
  • Track progress and provide clear next steps.
  • Offer daily support via Slack & Email.
  • Continuously improve our consulting systems.
  • Attend weekly training and team meetings.

Qualifications:

  • Full-time, remote.
  • 3+ years Amazon FBA experience, managing brands$10M+ in revenue minimum.
  • PPC expertise:Managed$50k monthly ad budgets minimum.
  • Seller Central pro:Navigate and optimize quickly.
  • Strong project management & client communication skills.
  • Positive, proactive, andclient-focusedpersonality.
  • Fluent in English.
  • Ambitious and driven, with a relentless work ethic to maximize earning potential

If you’re an Amazon expert, you’re driven, strategic, and thrive in high-growth environments, we want you on our team!

Please submit your application through Breezy HR:
https://gno-partners.breezy.hr/p/154fdc8fa066-senior-amazon-brand-manager?state=published

*For referrals, email us at HR @ gnopartners.comand CC the candidate youre introducing.

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