Remote Jobs (Work From Home)

Hi, were Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self – we like you that way.

A Little More About this Role:

Were looking for a Senior Configuration Analyst to join our configuration team. As Gravie looks to continue its Member-centric approach to healthcare, we need an Analyst to create and maintain the benefit categories, health plans, and adjudication logic that power our health plans, develop solutions to automate key claims processing workflows, and troubleshoot observed defects in the output of the overall claims configuration process. Qualified applicants should have an understanding of benefit plans, the coding systems used to document medical services, and the way these codes are organized into benefit categories and used in claim processing logic.

You will:

– Analyze benefit plan documents to accurately build benefit categories and adjudication rules to accurately and efficiently process claims

– Be a leader on the configuration team by supporting training, process development, and peer review / QA.

– Support cross-functional teams during implementations/renewals and develop solutions for plan variations.

– Provide support to team members for escalations and complex configuration requests.

-Perform root causes analysis of adjudication logic and benefit defects.

-Support special project implementations as required

-Create and update policies and procedures and other documentation of our accumulators and plan configurations.

-Perform quality reviews, regression and functional testing in support of configuration changes and application updates.

-Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.

You bring:

-3+ years configuring accumulators and benefit plans or other related experience in payer business logic.

-5+ years of experience as a claims examiner, coder, or other related experience working with medical claims data.

-Experience with adjudication processes, analyzing plan designs, and health plan information systems and applications.

-Knowledge/experience with self-funded, level-funded plan designs.

-Ability to set priorities, manage time, and work independently.

-Demonstrated success getting results through collaboration.

Extra credit:

– Familiarity with the mPhasis, Eldorado, Javelina claims processing software.

-Working knowledge of EDI formats (837/835 claims, 270/271 eligibility) and coding systems (CPT/HCPCS, ICD, DRG).

-Experience in rapidly-growing start-up business environments.

-Understand filetypes A37, 270, 271, 276, 277, 278 experience.

The salary range for this position is $60,675- $101, 125 annually. Numerous factors including, but not limited to, education, skills, work experience, certifications, etc. will be considered when determining compensation.

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Senior Manager, Strategic Partnerships

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

As we continue to scale, partnerships play a critical role in expanding our impact across the clinical research ecosystem. Our Partnerships team works closely with Contract Research Organizations (CROs) to ensure Mural Health is embedded as a trusted, value-driving solution within their trial operations.

We’re looking for a Senior Manager, Strategic Partnerships to help build and scale relationships across our most important CRO accounts. In this role, you will serve as a strategic partner and trusted advisor – not just managing relationships, but proactively shaping them. You’ll work to deepen engagement, unlock new opportunities, and ensure our partnerships translate into meaningful growth and operational excellence.

Location: Remote

Reports To: Associate Director of Partnerships

What You’ll Do:

Own key partner relationships

• Serve as the primary point of contact for strategic CRO partners, brin

About theTemp Clinical Product Lead at Headspace:

Headspace is seeking an experienced Temp Clinical Product Lead to serve as a key liaison between Product and Clinical leadership and provide senior-level clinical product partnership across high-priority product domains. This role will embed directly within product squads across core clinical experience areasincluding but not limited to Measurement-Based Care, Provider & Care Hub experience, and AI safety initiatives.

This is a US-based, remote Temp role that runs for about 6 months with an expected schedule of 40 hours per week.

What you will do:

• Clinical Product Partnership
  
  • Work directly with product teams to translate clinical requirements into product strategy, requirements, and execution plans
  • Ensure clinical integrity, safety, and evidence alignment in product design and decision-making
  • Provide structured input into PRDs, experimentation design, and go-to-market considerations
  • Identify clinical risks and mitigation strategies early in the product lifecycle
  • Serve as connective tissue between Product, Care Delivery, and Clinical Leadership. Ensure feedback loops between frontline care teams and product teams
  • Drive alignment on clinical standards, guardrails, and scope
  • Facilitate cross-functional decision-making where clinical risk or ambiguity exists
    
• AI Safety
  
  • Review AI-enabled experiences for clinical appropriateness and safety considerations
  • Support iteration of escalation pathways, and risk governance
  • Contribute to evidence planning and execution where relevant
    

What you will bring:

Required Skills:

• Advanced clinical degree (e.g., PhD,

Headquarters: San Francisco, CA

URL: https://ifttt.com

To apply: https://weworkremotely.com/remote-jobs/ifttt-community-support-specialist-est-time-zone-consultant

Headquarters: Hong Kong

URL: https://storeganise.com/

The role

This is a fantastic opportunity for a skilled and experienced Customer Success professional to work from home in a positive company culture, serving our clients in the Americas. However, this is not a role for everyone. We expect results, high standards, and a commitment to excellence. As the face of our company, you will be responsible for:

• Leading product demos via webcam for potential customers.

• Managing onboarding calls with new clients including data conversions.

• Handling customer support tickets and inquiries with professionalism and empathy.

• Managing enquiries over the phone or via email.

This role requires:

• Exceptional verbal and written English and fluent Spanish (both tested during the interview process). If your written English is not near-flawless, please do not apply.

• Strong ability to learn complex processes and break them down into clear guides.

• Work with data and spreadsheets.

• The ability to work during US hours.

Key responsibilities

• Become an expert in our platform and products to answer customer questions accurately and promptly.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.

• Attend and lead product demos with potential customers.

• Manage onboarding and training for new and existing customers.

• Assist customers in data conversions, preparing data and running imports as part of new onboardings.

• Troubleshoot and solve customer problems creatively and efficiently, often requiring custom solutions.

• Test new features, reproduce bugs, and provide detailed feedback to the product team.

• Write, maintain, and improve help articles, onboarding guides, and training materials to support customer self-service and internal knowledge sharing.

• Identify and implement improvements to the customer support process.

• Provide insights to leadership and product teams to constantly improve the software and business operations.

What were looking for

We need a self-motivated, highly capable individual who:

• Has at least 3+ years of experience in Customer Support, Customer Success, Account Management, Sales, or a similar role, preferably within B2B SaaS.

• Thrives on problem-solving and thinking critically under pressure. This is a must!

• Has a strong understanding of software, enjoys exploring its features, and appreciates how it applies to business operations.

• Actively uses AI tools to improve workflows, draft documentation, and work more efficiently Has a good understanding of AI tools and experience using for personal or work tasks and is keen to continue developing these skills.

• Possesses exceptional communication skills (both written and verbal). This will be tested during the application process.

• Is comfortable working remotely and using tools like Slack and Notion to collaborate asynchronously.

• Understands the value of proactive, continuous improvement.

• Can work autonomously while being part of a global team.

• Fluency in English (written and spoken).

• Fluency in Spanish (written and spoken) is required.

• Proficiency in Portuguese or other languages is a significant bonus.

Technical setup:

• A fairly good computer (Mac preferred, but Windows is acceptable).

• A stable and reliable internet connection.

• A webcam for video calls and demos.

• A headset with a microphone (can be provided if needed).

Bonus points for:

• Knowledge of the self-storage or property sectors.

• Sales training or experience in a sales role.

What we offer

• Competitive salary benchmarked to your market.

• Fully remote work from home anywhere in Latin America.

• Generous holiday allowance.

• Real ownership and room to grow within a fast-moving global product team.

• A small, tight-knit team that genuinely values your input and invests in your development.

Who this job is NOT for

This role is not suitable for:

• Those uncomfortable with high expectations: If you dont thrive under high standards and are not willing to deliver exceptional results, this role is not for you.

• Individuals without flawless written English: Clear and professional communication is critical in this role, and your written English will be tested during the hiring process.

• People who struggle with problem-solving or independent thinking: If you rely heavily on guides, templates, or scripts to resolve issues, this role will be a poor fit. We expect you to become an expert in the software, running tests and exploring the system to develop unique solutions to customer problemsmany of which wont have predefined answers.

• Those unfamiliar with remote work: You need to be self-motivated, disciplined, and able to work independently in a remote environment.

• Candidates who cannot work US hours: This position requires availability during US hours (ideally Eastern time).

• Anyone with limited experience in technology: If youre not comfortable working with software, troubleshooting, or learning technical systems, this role will be challenging.

This job requires initiative, adaptability, and a strong desire to master the software and think outside the box to solve problems. If this doesnt sound like you, its better to explore other opportunities that align with your strengths.

Why join us?

We are deeply proud of our Customer Success team, which consistently earns 5-star reviews for the quality of our service. In this role, youll be expected to maintain these high standards and help us delight our clients continually.

If youre a proactive, detail-oriented individual who enjoys solving problems and helping customers succeed, wed love to hear from you!

To apply: https://weworkremotely.com/remote-jobs/storeganise-customer-service-specialist-remote-americas-english-spanish-required