Remote Jobs (Work From Home)

Customer Support Specialist (Arabic) | Remote

At our organization, we are committed to delivering exceptional service and support to our valued customers. We take pride in creating positive customer experiences through clear communication, professionalism, and timely assistance. As we continue to grow, we are looking for dedicated and customer-focused Arabic-speaking Customer Support Representatives to join our team.

In this role, you will serve as a key point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a high standard of service across all interactions. We are seeking dependable individuals with strong communication skills, attention to detail, and a passion for helping others succeed.

Key Responsibilities

1) Customer Communication

• Respond to customer inquiries via email, chat, or phone in Arabic (and English if required)
• Provide accurate information about products, services, and processes
• Maintain clear, professional, and empathetic communication

2) Issue Resolution

• Assist customers with troubleshooting and resolving common issues
• Identify root causes and guide customers through solutions
• Escalate complex or sensitive cases to appropriate teams

3) Case Management

• Document all customer interactions in CRM or support systems
• Track open cases and follow up to ensure timely resolution
• Maintain accurate and up-to-date customer records

4) Quality and Service Standards

• Ensure all responses meet company quality and communication standards
• Handle complaints with professionalism and empathy
• Support continuous improvement by identifying recurring issues

5) Team Collaboration

• Work closely with internal teams to resolve customer concerns
• Participate in training sessions and team meetings
• Stay updated on product changes, policies, and procedures

Required Skills and Qualifications

• Fluency in Arabic (written and spoken) and good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to handle multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Problem-solving skills and attention to detail
• Ability to work independently in a remote setting
• Previous customer support experience is a plus

Technical Requirements

• Reliable high-speed internet connection
• Personal computer or laptop with updated operating system
• Quiet and professional workspace
• Familiarity with email, chat tools, and CRM systems (preferred)

What We Offer

• Competitive compensation
• Flexible remote working schedule
• Training and onboarding support
• Opportunities for career growth in customer support
• Performance-based incentives
• Supportive and collaborative remote team environment

Keywords

Customer support Arabic speaker Remote work Customer service CRM systems Communication skills Problem-solving Multilingual support Work from home Customer experience Service representative

I’m looking for people.

Over the years I’ve built two businesses in the Adelaide property space. One focused on protecting buyers through thorough inspections, the other on guiding them through one of the biggest decisions of their life. Both operate on the same foundation: honesty, craft, and doing right by the client, even when it’s uncomfortable.

If you work in property, construction or operations and that resonates with you genuinely, not just on paper, I’d love to connect.

I’m open to conversations with trades, property professionals, and operations-minded people who care about the work as much as the outcome.

No formal vacancy. No closing date. Just a conversation.

Send me a message or drop a comment below.

As a Care Coordinator, you will be at the forefront of our mission to make therapy accessible for all. You will be our customers’ initial contact and provide primary support for clients seeking care, working with external partners and healthcare systems to ensure clients are connected and maintain the required support through their care journey.

Successful candidates communicate effectively, think critically to resolve issues, are eager to learn, are open to feedback, and champion the SonderMind brand in a fully remote environment. This is an excellent opportunity for those with care coordination experience, recent college graduates, or people seeking a meaningful career change in a high-growth organization.

In this role you will act as the first point of contact for clients seeking care through SonderMind or payor partners. Manage intake, provider matching, and client account completion from initial outreach through appointment scheduling. This fast-paced, high-volume team is well-suited for individuals who enjoy critical thinking, empathetic client interactions, and navigating technical systems to deliver a strong client experience.

What Youll Do

• Provide primary support for clients seeking care to manage their mental and behavioral health wellness.
• Utilize a variety of technologies to ensure the client is connected with the appropriate therapist and maintains the required support through an episode of care.
• Utilize a consultative approach to assist with identifying the correct provider for care.
• Manage inbound and outbound calls and other forms of communication while applying standard guidelines to address or route messages to the appropriate care team member for follow-up when necessary.
• Interact with external partners and healthcare systems to ensure access to care.
• Conduct outreach to referred clients and provide personalized onboarding services and assistance with all aspects of getting into care.
• Assist with care coordination tasks such as appointment scheduling and facilitating communication with providers and other care team members.
• And other responsibilities and ad-hoc projects from time to time based on business needs.

What does success look like?

• Within two weeks, fully understand our client journey and be able to support the client onboarding experience and share the benefits of choosing SonderMind to achieve their mental health goals.
• Within three weeks, understand SonderMind’s technology platform and how to provide support for SonderMind clients.
• Within one month, fully support new client requests and inquiries via phone, email, and form submissions. Ongoing ability to effectively answer questions and requests from our new clients and effectively hit defined goals and targets.
• Ongoing ability to adapt to the change in workflow and job tasks.
• Ongoing proactive identification of problems and asking questions to clarify and help solve problems.

Who You Are

• Strong desire to assist clients and provide support to those seeking mental health care
• Ability to work with people in vulnerable situations (in states of crisis, or going through difficult times)
• Strong communication skills, both written and verbal and able to communicate professionally
• Motivated and eager to learn, ability to adapt to new technologies, processes, and workflows
• Strong problem-solving skills and attention to detail
• Flexibility to work in a fast-paced, dynamic environment
• Goal-oriented with a strong drive to achieve results
• Team-work oriented; always willing and ready to help assist other team members.
• Eagerness to engage with internal team members and other departments professionally
• Openness to feedback and a commitment to personal and professional development
• Ability to use and exhaust all resources when met with unique challenges

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Our Benefits

The base salary range for this role is $21.64/hr. In addition to base compensation, this role is also eligible for a variable bonus and equity.

As leaders in redesigning behavioral health, we walk the walk with our employees’ benefits. We want the experience of working at SonderMind to accelerate peoples careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life’s unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Company paid holidays
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

AI & Our Hiring Process

At SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application.

All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates.

We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at talent@sondermind.com.

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

UANE abre convocatoria para integrar su plantilla docente en distintos programas acadmicos ONLINE

Buscamos profesionales comprometidos con la enseanza y la formacin de futuros lderes.

Programas Requeridos

• Contabilidad
• Seguridad e Higiene
• Salud Ocupacional
• Ingeniera Industrial
• Derecho
• Administracin de Empresas
• Idiomas
• Psicologa

Requisitos Indispensables

• Ttulo y cdula profesional (obligatorio).
• Gusto por la enseanza y vocacin educativa.
• Compromiso, responsabilidad y manejo de grupo

Ofrecemos

• Contratacin esquema asimilados directa por la Universidad.
• Estabilidad y desarrollo dentro de una institucin slida.

Si cumples con el perfil, postlate por este medio y espera nuestro contacto.

Ryz Labs is looking for a meticulous and organized Data Entry Assistant to support the Intake Operations team of one of our clients. This role focuses on accurate data entry and quality control related to collectible asset information, including trading cards such as Pokmon and Magic: The Gathering.

Key Responsibilities:

Enter asset titles and other data into internal systems with high accuracy.

Perform data quality checks to ensure entries meet predefined standards.

Identify and flag records requiring additional review or correction (e.g., image issues, missing data).

Collaborate with team members to meet daily processing targets and deadlines.

Input and verify serial numbers and other asset identifiers as needed.

Performance Goals:

Maintain 99%+ accuracy in all data entry tasks.

Meet established deadlines and throughput targets for data processing.

Submit detailed reports for any items flagged during quality review.

Qualifications:

Excellent attention to detail and ability to follow structured guidelines.

Strong organizational and time management skills.

Basic computer and data entry proficiency.

Previous experience with collectibles or inventory systems is a plus.

Ability to work efficiently in a fast-paced, high-volume environment.

At Nestl Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Specialist, Learning & Development supports the design, coordination, and delivery of learning and talent initiatives for Holistic Health. This role partners closely with the Director, Learning & Organizational Development, Manager,L&OD, HR Business Partners, and cross-functional stakeholders to help execute programs that build organizational capability, strengthen employee development, and support business performance. The Specialist helps administer and optimize the learning roadmap through LMS management, training coordination, reporting, and learner support, while also contributing to onboarding, functional learning, leadership development, compliance training, and special talent programs. This role ensures learning operations and talent processes are organized, responsive, and measurable,leveraging enterprise standards, digital tools, and data to support an effective learner experience. As an individual contributor and collaborative partner, the Specialist translates strategy into consistent execution, scalable processes and practical solutions that support capability building and continuous improvement.

This is a remote role with anticipated travel to our offices in Bridgewater, NJ and Long Island, NY. Top consideration will be given to candidates local to our corporate offices.

Key Responsibilities:

ENTERPRISE L&OD STRATEGY & GOVERNANCE

• Support L&OD team to operationalize and execute the Holistic Health L&OD strategy and annual operating plan aligned to business priorities, culture, and leadership expectations.
• Implement governance, standards, and measurement for learning and development solutions (needs analysis, design, delivery, evaluation, and ROI/impact tracking).

LEARNING MANAGEMENT ADMINISTRATION

• Manage the administration of the Learning Management System (LMS) for Holistic Health to make training courses available to learners, schedule courses, track completion of courses and maintain employee transcripts.
• Coordinate LMS administration with the affiliates for Essential Compliance Training.
• Maintain complete records of all events related transactions, collaterals, and materials.
• Provide LMS support governance, troubleshoot issues including course functionality, completion status and transcript issues. Identify the best resolution and research alternative resolutions, engaging providers as needed
• Prepare and share learning metrics with and recommend changes to programs and/or program deliver

LEARNING PROGRAMS:

• Support Director L&OD and Manager L&OD with by designing, creating, and executing functional learning.
• Work collaboratively with key stakeholders and cross functional partners for talent/performance management programming and execution.
• Support program development and implementation for special programs (e.g. such as mentorship, internship, aspiring leader program).
• Work collaboratively with Nestle Nutrition and Health and/or NUSA Center of Competence to rollout and implement compliance and essential training programs.

WORKFORCE INSIGHTS & CONTINUOUS IMPROVEMENT

• Leverage AI powered learning and productivity tools including ChatGPT, Microsoft Co-Pilot, Minty, Mural to design innovative training solutions, streamline content development, enhance learner engagement and driver operational efficiency across learning programs.
• Utilize digital collaboration and data management platforms such as Microsoft SharePoint, Microsoft forms and related enterprise tools to manage learning resources, collect learner feedback, track metrics and support scalable training operations.
• Integrates interactive and self-directed learning technologies including Kahoot! And LinkedIn Learning to create engaging learner experiences, reinforce knowledge retention and promote continuous professional development across diverse populations.

COMPLIANCE, SYSTEMS & BUDGET MANAGEMENT

• Support learning and talent processes comply with policies and applicable regulations (including data privacy) and are audit-ready.
• Support enterprise-wide compliance training programs including assignment, tracking, reporting, completion monitoring, and analyzing training data and performance metrics to ensure regulatory compliance.

Experience And Education Requirements

• Bachelors degree in Human Resources, Organizational Development, Education, Instructional Design, Information Systems or a related field
• Minimum 3 years of progressive experience administering Learning Management Systems (LMS) in a corporate or organizational environment
• Demonstrated support of enterprise programs and stakeholder management.
• Demonstrated experience and knowledge managing LMS platforms, including user administration, course assignment, reporting, systems configuration, and troubleshooting.
• Experience in Cornerstone a plus
• Fluent in AI and Digital Fluency
• Proficient in MS Office word, PPT, excel, Microsoft, Co-Pilot, forms.
• Experience producing content for mobile, social, and collaborative learning environments.
• Able to work collaboratively across business units and project teams
• Ability to work both independently and as a member of a team. Proficiency with eLearning technologies, platforms (including SCORM compliant content, virtual learning tools, and digital training systems.
• Experience generating and analyzing training reports, compliance metrics, learning analytics, and dashboard date to support decision making and audit readiness.
• Strong working knowledge of enterprise platforms such as SharePoint, Microsoft forms, and related collaboration and reporting tools.
• Strong understanding of adult learning, instructional design, and organization effectiveness methodologies
• Experience with learning/talent systems and analytics.

Preferred Skills

• Data-driven mindset with experience using people analytics to guide decisions and demonstrate impact.
• Strong program and change management capabilities; comfort operating in ambiguity and through transitions.
• strong project prioritization and resource planning.
• Proven facilitation and platforms skills, ability to analyze and assess needs, and translate into training.
• Experience and proficiency in Teams/Zoom (or other virtual platform), and capitalizing on remote learning tools when designing virtual programs.
• Business acumen ability to communicate across all levels of organization to effectively complete projects.
• Proven ability to anticipate challenges and be decisive – you always get in front of issues, mitigate risk and have no problem making decisions quickly.
• Ability to quickly assess & design training programs utilizing both internal team and external consultants
• Experience in developing project plans for training development & implementation
• Excellent verbal and written communication, presentation and project management skills necessary
• Attention to detail
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability

The approximate pay range for this position is $70,000 to 85,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestl offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestl Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestl. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where youll join a cohort of others who have chosen to call Nestl home.

The Nestl Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 404030

#Salaried

We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.

The Forbes Advisor Creative Strategy Team is looking for a Freelance Video Editor to support our growing short-form content operation on an ongoing retainer basis.

About The Role

We produce high-volume short-form social content on Meta, focused on fast-moving, performance-oriented creative.

Were looking for someone who understands how to create platform-native content with strong pacing, hooks, retention, and storytelling instincts for social-first environments.

This role suits someone who is comfortable working in a collaborative, iterative workflow where creative is regularly tested and refined. We value consistency, responsiveness, and creative judgment over overly polished brand-style editing.

Initially, we expect this role to be up to 4 days per week, though this may flex depending on workflow and fit as we establish processes together.

You will be working directly with the Head of Creative Strategy and a team of Creative Strategists.

Start Date: ASAP (ideally before end of June)

Contract Structure: Ongoing freelance / retainer arrangement

Location: UK- or US-based preferred

Working Hours

• UK: 9am5pm
• US: 8am4pm (local time)

Expected Output

Our Current Production Cadence Is Approximately

• 4 batches of content per week
• Each batch contains roughly 5 short-form edits
• Most edits are approximately 30 seconds in length

Output expectations are flexible initially while workflows and creative processes are established.

We care more about consistency, collaboration, and the ability to iterate quickly than rigid edit quotas.

Required Experience

Were looking for someone with:

• 5+ years of professional video editing
• Strong experience editing for:
• Meta (Facebook / Instagram)
• TikTok
• Other short-form social platforms
• Strong understanding of:
• Hooks and retention
• Platform-native pacing
• Captions/subtitles
• UGC-style editing
• Social-first storytelling
• Creative testing workflows

Experience working with performance marketing or direct-response creative is a plus.

Tools & Workflow

Required

• Adobe Premiere Pro

Nice To Have

• Experience with AI-assisted creative workflows
• Familiarity with:
• ElevenLabs
• Veo 3
• Experience generating AI video assets
• Comfort experimenting with emerging AI creative tools and workflows

Well provide access to relevant AI video generation tools where needed.

Engagement Structure

• Freelance / contractor basis
• Ongoing retainer arrangement
• Flexible working setup
• Potential pathway to a permanent in-house role over time

To Apply

Please Send

• Portfolio or examples of relevant short-form work
• Examples of Meta/TikTok creative youve edited
• A short summary of your experience with social-first editing
• Your availability (days/week)
• Your preferred rate structure

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Newhouse is a leading independent marketing and communications agency that serves the entertainment industry and various brands in the automotive, finance, and DTC verticals.

We are looking for a freelance Influencer Marketing Coordinator with superior communication skills, keen attention to detail, and a desire to build valuable working experience with a select portfolio of clients who are also household names.

Job Responsibilities include:

• Campaign development: Work with the strategy team to ideate and develop engaging influencer campaigns
• Creator Discovery: Generate thoughtful target lists of influencers based on campaign KPIs
• Content Briefs: Craft detailed creator briefs around key program objectives and creative goals
• Contract negotiation: Assist with negotiating and executing contractswith influencers
• Onboarding: Onboard and oversee creators as they plug into the overall marketing program
• Communication: Serve as the main point of contact for creators, maintaining daily communication with them and their reps
• Monitor: Ensure that creator content meets brand standards
• Trends: Stay up to date on social media and creator trends
• Budgeting: Assist with managing campaign budgets to ensure profitability
• On-Site: Cover in-person creator events

Qualifications

• Educational Background: Bachelors degree in Marketing, Business, or a related field.
• Professional Experience: At least 1 year of experience with a brand or agency in a similar capacity
• Skills: Strong analytical skills, proficient in data analysis tools, and excellent at presentation software like Google Slides
• Communication Skills: Exceptional communication skills, with the ability to articulate campaign goals and objectives

Location: Delhi RO

About UNILEVER

Be part of the worlds most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, well work to help you become a better you!

Role Purpose

Support the Depot Manager in running an efficient, safe and compliant depot operation, ensuring timely receipt, storage and dispatch of products to customers while optimizing cost, service and inventory accuracy.

Key responsibilities

• Support day-to-day warehouse and depot operations (inbound, storage, outbound, returns) to meet service and OTIF targets.
• Coordinate manpower planning, shift schedules and allocation of resources (MHE, space, docks).
• Monitor inventory accuracy, perform cycle counts and support investigation/resolution of stock variances.
• Ensure compliance with Unilever safety, quality, hygiene and regulatory standards; drive a zero incident culture.
• Track and report key KPIs (productivity, damages, turnaround time, costs) and support improvement actions.
• Liaise with transport, planning, customer service and 3PL partners to resolve operational issues.
• Support deployment of digital tools and continuous improvement / CI projects in the depot.
• Coach and supervise warehouse staff and contractors, supporting performance and capability development.
• Skills & experience
• Experience in warehouse / depot / logistics operations, preferably FMCG or similar environment.
• Knowledge of WMS, inventory management and basic supply chain planning concepts.
• Strong problem solving, stakeholder management and communication skills.
• Ability to lead teams in a fast-paced, operational environment; flexible with shifts.
• Graduate in Supply Chain / Logistics / Operations (preferred) or related discipline.

Our commitment to Equality, Diversity & Inclusion

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Note: “All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulentplease verify before proceeding.”

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us?

Check out: www.cyara.com

Cyaras Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyaras Values Statement: At Cyara, our values shape everything we do. We’re passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

The Role

This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership Team, you’ll help ensure key priorities are aligned, decisions are executed, and the business operates effectively.

You’ll coordinate executive activities, manage critical communications, support strategic initiatives, and act as a central connector across the organization. As an extension of the CEO, you’ll help drive follow-through, maintain momentum on important initiatives, and ensure leaders are prepared to make informed decisions.

We’re looking for a proactive, highly organized professional with strong business acumen, exceptional attention to detail, and the ability to build trusted relationships at all levels. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in helping leaders and teams perform at their best, we’d love to hear from you.

Let’s talk about the role and responsibilities:

• Provides high-level administrative support to the CEO and as needed, the broader Executive Leadership Team (ELT), including calendar management, travel coordination, expense administration, meeting preparation, and note-taking. Ensures the CEO remains organized, well-prepared, and focused on key strategic priorities.
• Serves as an extension of the CEO, managing follow-ups, tracking action items from leadership meetings, and ensuring critical commitments and business objectives stay on track.
• Develops and edits presentations, executive briefs, agendas, talking points, and other supporting materials to ensure leaders are well-prepared for key meetings and communications.
• Supports internal communications including organizational announcements, board-related materials, and other business-critical documentation.
• Supports the onboarding and integration of new executive leaders, helping them navigate the organization, build key relationships, and get operationally up to speed quickly
• Plans and coordinates company-wide events including All Hands meetings, executive offsites, leadership meetings, and strategic planning sessions.
• Acts as a central coordination point across the leadership team, maintaining visibility into executive priorities and helping surface communication gaps or operational issues that need attention
• Partners with the executive team and department leaders on special projects, culture and engagement initiatives, and other business needs as they arise.

Lets talk about your skills/expertise:

• 5+ years of experience providing direct administrative support to C-level executives, ideally in a high-growth, fast-paced, or distributed environment
• Experience coordinating cross-functional projects and driving accountability across multiple stakeholders, with the ability to balance strategic thinking and strong attention to detail
• Strong business acumen with a clear understanding of executive operations, organizational priorities, board relations, and how decisions get made at an executive leadership level
• Experience planning and executing executive offsites, leadership meetings, All Hands events, and large-scale internal communications initiatives
• Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization
• Proven ability to handle sensitive and confidential information with discretion, sound judgment, and a high degree of professionalism
• Proactive and highly resourceful; anticipates needs, moves with urgency, and communicates clearly and confidently before and after key decisions
• Advanced proficiency with Microsoft 365 including Outlook, Teams, Excel, PowerPoint, and Word; comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom; able to work across global time zones and support remote executives effectively.

Why you should join us:

At Cyara youll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that’s results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own – youll feel that on your first day – and you’ll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that weve built our business on four essential values that we live and breathe every day:

Deliver Excellence

Innovate Boldly

Integrity First

Embrace Curiosity

Interested? Know someone who might be? Apply online now.

Agencies: Thanks, but weve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyaras policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.