Remote Jobs (Work From Home)

TechSoup: Senior CRM Developer/Engineer

Headquarters: Remote

URL: http://techsoupglobal.org

Senior CRM Developer/Engineer
About TechSoup

TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, weve supported 1.4M+ organizations across 230+ countries, delivering over $19B in technology value.

Were a fully remote, mission-driven team using technology to create a more equitable world.
Position Summary
As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture.
Key Responsibilities

  • Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting)
  • Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models
  • Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems)
  • Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes
  • Implement security infrastructure
  • Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM)
  • Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach
  • Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage
  • Contribute to defining the plan & approach for team
  • Quality results aligned with the enterprise architecture
  • Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations
  • Report, handle and verify defects
  • Recommending appropriate actions for test results
  • Close cooperation with Developers and DevOps daily
  • Help troubleshoot issues
  • Create logs to document testing phases and defects

Your Profile:

  • You have at least 3+ years experience in similar position
  • Experience in complex solutions in CRM Dynamics 365/Dataverse, Azure Functions, Azure Storage (Queues, Tables, Blobs), C#, .NET Framework, .NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, PowerShell
  • You can think analytically and clearly present and justify your opinion
  • You are looking for new challenges
  • Can talk freely in English (or on a communicative level, but want to develop yourself in this area)
  • You want to share knowledge as well as learn from others

Work Environment

  • Project management: Scrum in development, Kanban in support
  • Issue tracking tool: Jira
  • Knowledge repository: Confluence
  • Version control system: GIT


This is fully remote role
Salary range: 12,000pln 17,000 pln gross per month
This may change depending on location, as we recalculate it for Cost of Living index for the given country.

Send your CV to [emailprotected] with Senior CRM Developer/Engineer in the title.

To apply: https://weworkremotely.com/remote-jobs/techsoup-senior-crm-developer-engineer

Remote Jobs (Work From Home)

Nomad: Banco de Talentos – Analista de CRM (Marketing)

Headquarters: BR

URL: http://nomadglobal.com

Existimos para derrubar fronteiras e fazer o seu dinheiro falar ingls pelo mundo.

O nosso produto chegou s lojas de aplicativos em novembro de 2020. De l pra c, mais de 3,5 milhes de pessoas descobriram com a Nomadas vantagens de uma vida financeira internacional sem fronteiras e a nossa jornada est apenas comeando.

Nos orgulhamos em lanar produtos e servios inovadores, provando que possvel ser global sem dor de cabea e que investir em dlar pode ser para todo mundo.

Para quem Nomad, no existe ponto final. Continuamos evoluindo, inventando e reinventando. Transformamos esforos individuais em grandes conquistas coletivas. Afinal, um legado significativo construdo por pessoas e resultados incrveis.

Desbloqueie a sua jornada. Vem pra Nomad!

Experincias e habilidades necessrias

  • Experincia prtica com ferramentas de CRM como SalesForce, Hubspot, ActiveCampaign ou outras;
  • timo relacionamento interpessoal;
  • Perfil analtico, com tomada de decises orientadas a dados;
  • Alta capacidade de organizao e de lidar com vrias tarefas de forma simultnea;
  • Domnio de anlise de testes, baseando-se em relevncia estatstica;
  • Boa redao e noes de CRO para email, push, whatsapp e sms;
  • Pr- atividade para a sugesto de melhorias nos processos do dia-dia e novas aes para o atingimento dos resultados;

Diferencial

  • Ter atuado em fintechs ou empresas do mercado financeiro – e commerces ou empresas de varejo;
  • Diferencial – Experincia com o Customer.io Platform: Automation, Data, Content Creation .

No seu dia a dia vamos te empoderar para:

  • Articular com stakeholders para entendimento e priorizao das demandas;
  • Elaborar briefing para criao e validao das comunicaes;
  • Implementar a estratgia na ferramenta de disparo;
  • Organizar testes para validao de hipteses;
  • Gerir o backlog e priorizar as tarefas;
  • Analisar os resultados e sugerir melhorias com base nos dados;
  • Montar mecnicas de campanhas;
  • Atender ao calendrio sazonal de campanhas;
  • Redigir comunicaes pontuais.

Privacidade e Proteo de Dados

A Nomad busca tratar seus dados pessoais de acordo com a Lei Geral de Proteo de Dados Pessoais, Lei n 13.709/2018. Nesse sentido, seus dados sero tratados somente enquanto o processo seletivo perdurar e ou para fins de registro no banco de talentos.

Diversidade & Incluso na Nomad
A Nomad busca promover um ambiente de trabalho diverso e inclusivo, para isso, inclumos algumas perguntas opcionais em nosso formulrio de inscrio sobre identidade de gnero, orientao sexual, raa e se possui alguma deficincia.O que voc precisa saber:

  • Voluntariedade: Responder as perguntas totalmente livre e opcional. Sua deciso no afetar em hiptese alguma a sua candidatura.
  • Uso dos Dados / Finalidade: Usaremos suas respostas apenas para aprimorar nossas prticas de incluso e diversidade e elas no sero vendidas ou usadas para outros fins.
  • Consentimento: Ao responder, voc concorda com o uso de suas informaes conforme descrito.
  • Revogao: Voc pode mudar suas respostas, tirar dvidas, solicitar a excluso das informaes compartilhadas conosco ou exercer seus direitos previstos na LGPD a qualquer momento. Para mais detalhesconsulte aPoltica de Privacidade da Nomad
  • Contato: Para questes relacionadas ao processo seletivo, voc poder entrar em contato conosco pelo e-mail: talentacquisitionteam@nomadglobal.com.

To apply: https://weworkremotely.com/remote-jobs/nomad-banco-de-talentos-analista-de-crm-marketing

Remote Jobs (Work From Home)

port-neo: (Senior) Projektmanager:in CRM (m/w/d)

Headquarters: -, -, – Germany

URL: http://port-neo.com

Du willst groe Namen, Agenturprojekte jenseits von 08/15 und jede Menge digitale Transformation? Du bringst kreative und strategische PS auf die Strae? Und du brennst fr den gemeinsamen Erfolg? Wir haben was fr dich!

Fr unser Projektmanagement-Team suchen wir schnellstmglich Untersttzung!

port-neo

Wir bei port-neo suchen nicht nur nach den passenden Qualifikationen, sondern nach Menschen, die unsere Begeisterung teilen. Wir glauben an Customer Experience als den neuen erfolgreichen Weg des Marketings im digitalen Zeitalter, der den Kunden als Mensch mit seinen Bedrfnissen in das Zentrum stellt. Dafr arbeiten wir bei der port-neo Gruppe mit ber 150 Mitarbeiter:innen in Stuttgart, Mnchen, Berlin und Neu-Ulm zusammen als ein groes Team. Denn nur mit geteilter Passion, Neugier und Mut knnen wir die starken Ideen und neuesten Technologien finden und kompromisslos umsetzen, die zu erfolgreichen Kundenerlebnissen fhren und unsere Kunden nachhaltig erfolgreich machen. Wenn auch Du fr Customer Experience brennst, ein echter Teamplayer bist und das Herz am rechten Fleck hast, dann suchen wir genau Dich!

Das erwartet Dich:

  • Eigenverantwortliche Beratung und strategische Weiterentwicklung unserer Kund:innen rund um CRM-Strategien, E-Mail-Marketing, Marketing Automation und datengetriebene Kampagnen
  • Ganzheitliche Steuerung von CRM-Projekten von Kick-off ber Konzeption und Umsetzung bis zur kontinuierlichen Optimierung bestehender Manahmen
  • Kund:innenverantwortung fr ein definiertes Kundenportfolio, inkl. regelmiger Status- und Optimierungstermine sowie Ableitung konkreter Handlungsempfehlungen
  • Konzeption, Planung und Umsetzung von E-Mail-Kommunikation, Automationen und segmentbasierten Customer Journeys
  • Analyse von Kundenbedrfnissen und Ableitung passender CRM-Manahmen entlang der gesamten Customer Journey
  • Performance-Analyse und Reporting von CRM-Kampagnen (z. B. ffnungsraten, Klicks, Conversions) inkl. Ableitung von Optimierungsmanahmen
  • Vorbereitung, Durchfhrung und Nachbereitung von Workshops und Beratungsterminen
  • Aktive Weiterentwicklung der CRM-Setups unserer Kund:innen durch Identifikation von Optimierungspotenzialen, Testing neuer Anstze und kontinuierliche Verbesserung von Prozessen, Effizienz und Customer Experience
  • Sicherstellung von Dokumentation, Testing und Qualittssicherung neuer Prozesse, Workflows und Systeme
  • Budget- und Zeitverantwortung fr die betreuten Projekte
  • Untersttzung beim Onboarding neuer Kund:innen inkl. Abstimmung mit internen Teams

Das bringst Du mit:

  • Mehrjhrige Erfahrung im CRM-, E-Mail- oder Marketing-Automation-Umfeld sowie im Projektmanagement und in der Projektsteuerung
  • Ausgeprgte Beratungs- und Kommunikationsstrke sowie Freude an der Entwicklung wirkungsvoller, datengetriebener Kampagnen
  • Sehr gutes Verstndnis von Online- und E-Mail-Marketing, Customer Journeys und Performance-Kennzahlen
  • Strukturierte, eigenverantwortliche und dienstleistungsorientierte Arbeitsweise
  • Sicheres Auftreten in Kundenterminen, Workshops und Prsentationen
  • Hohe Teamorientierung, Zuverlssigkeit und Offenheit fr neue Tools, Technologien und Arbeitsweisen
  • Du bist ein Kommunikationstalent und hast sehr gute Deutsch und Englischkenntnisse

Das darfst Du von uns erwarten:

  • Eine Agentur, die sich und ihre Mitarbeiter:innen stetig weiterentwickelt und agil an Markt, Trends und Technologien anpasst.
  • Auf Dich abgestimmte Weiterbildungsmglichkeiten sowohl durch internen Wissenstransfer als auch ein Weiterbildungsbudget je Leistungsbereich.
  • Eine faire Home-Office Regelung sowie flexible Arbeitszeiten.
  • Ein wertschtzendes Arbeitsumfeld mit wchentlichem persnlichem Austausch mit deiner Fhrungskraft.
  • JobRad, PNV-Ticket, Sachbezug oder Urban Sports Club knnen Teil deines individuellen Benefits-Pakets sein.
  • Freu dich auf Teamevents, Weihnachtsfeiern und port-neo-Merch

Paulina Mrz freut sich auf Deine Bewerbung ber unser Recruitingportal.

Noch Fragen? Gerne anrufen! +49 (0) 711/123 500-244 oder besuche uns auf www.port-neo.com

Chancengleichheit ist uns wichtig: Wir freuen uns ber Bewerbungen von Menschen mit vielfltigen Hintergrnden und Lebensrealitten unabhngig von Geschlecht, Alter, Herkunft, Religion, Weltanschauung, Behinderung oder sexueller Identitt.

To apply: https://weworkremotely.com/remote-jobs/port-neo-senior-projektmanager-in-crm-m-w-d

Remote Jobs (Work From Home)

Tera: Analista de CRM e Sales Ops Pleno

Headquarters: BR

URL: http://somostera.com

Misso do Cargo

Ser o arquiteto das jornadas de relacionamento entre a Tera e seus alunos, leads e clientes.

O Analista de CRM ser responsvel por orquestrar automaes, segmentaes e fluxos inteligentes no HubSpot, ferramentas de disparos (spreadchat e sendflow) garantindo que cada lead receba a mensagem certa, no momento certo, no canal certo conectando dados, produto e resultado de receita.

Responsabilidades

Estratgia e Operao

  • Planejar, implementar e otimizar campanhas de CRM em HubSpot (e-mail, WhatsApp, workflows e automaes), bem como em ferramentas de disparos (spreadchat e sendflow).
  • Construir segmentaes dinmicas baseadas em comportamento, scoring e perfil (MQLs, SQLs, Inscritos, Clientes).
  • Criar e manter jornadas de nutrio personalizadas para Membership, Academy e MBA.
  • Automatizar fluxos de lead lifecycle (captura nutrio converso reteno).
  • Gerir e manter a higiene da base (propriedades, duplicidades, opt-ins e listas ativas).

Dados e Performance

  • Monitorar KPIs de CRM (abertura, clique, converso, reativao, churn).
  • Desenvolver dashboards no HubSpot e relatrios de performance de funil (Lead MQL SQL Cliente).
  • Realizar testes A/B e otimizaes contnuas de templates, gatilhos e cadncias.
  • Integrar dados de marketing, vendas e produto para anlises preditivas de engajamento e LTV.

Colaborao e Crescimento

  • Trabalhar lado a lado com Marketing, Vendas e Dados para alinhar automaes s metas de receita.
  • Apoiar o time de marketing em estratgias de personalizao e remarketing baseadas em eventos CRM.
  • Garantir a aderncia entre fluxos do HubSpot, site, LPs, checkout e comunicaes de onboarding.
  • Ser guardio da governana de dados e privacidade (LGPD) dentro do CRM.

Ferramentas e Skills

  • Domnio de HubSpot Marketing & Sales Hub (workflows, listas, dashboards, sequences).
  • Conhecimento intermedirio em Google Analytics, Sheets e integraes via Zapier / API.
  • Capacidade de traduzir dados em narrativas e recomendaes acionveis.
  • Excelente comunicao escrita (copy + lgica de funil).
  • Olhar obsessivo por eficincia, automao e previsibilidade de receita.

Soft Skills que fazem diferena

  • Mentalidade growth & data-driven.
  • Perfil analtico e curioso (apaixonado por entender o porqu dos nmeros).
  • Proatividade e ownership: no espera instruo para otimizar.
  • Raciocnio estruturado e ateno ao detalhe (dados = sagrados).
  • Esprito colaborativo: joga junto com marketing, vendas e produto.

Informaes Adicionais

  • Contrato CLT
  • Salrio comptivel com o mercado
  • 40 horas semanais
  • Empresa 100% digital
  • Trabalho remoto

Nossos benefcios:

Vale alimentao/refeio flexvel

Auxlio internet

Reembolso para infraestrutura de trabalho

Plano mdico e odontolgico Sulamerica

ZenKlub: Plataforma de sade mental com sesses gratuitas

Bolsa de estudos de 100% em todos nossos cursos – aps 3 meses de Tera

Incentivo/desconto em nossos cursos para familiares

Plataforma Wellhub como benefcio de bem-estar.

Dayoff no ms do aniversrio

Licena maternidade e paternidade estendidas

Auxlio creche

Emendas em todos feriados conforme calendrio de SP

To apply: https://weworkremotely.com/remote-jobs/tera-analista-de-crm-e-sales-ops-pleno

Remote Jobs (Work From Home)

Senior Software Engineer

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.

We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We’re an international company that understands how to cultivate an inclusive environment across all teams.

And we’re a great place to work too – we’ve been named a “Best Places to Work” by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from “Best Benefits” to a “Best Company for Happiness”.

We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?

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What you will do:

  • Reporting to the Engineering Manager, you develop scalable APIs and services, collaborating with the team to improve our services for reliability, performance and cost-efficiency.
  • Think creatively to work within a traffic-intensive and complex data processing environment.
  • Take full ownership of the software feature lifecycle from initial design through to deployment and operation.
  • Participate in code reviews, design sessions, and operational support of services the team owns

What you will bring with you:

  • Experience with Go in heavy load production environments
  • Experience building backend services, design APIs, and data processing pipelines using gRPC and asynchronous processing leveraging message brokers (Nats, Kafka, …).
  • Experience using data stores (Postgres, Redis, Object Storage, OpenSearch)
  • Knowledge in software design patterns (CQRS, EDA, …)
  • Experience running services in containerized environments
  • Proficiency in testing methodologies and automation practices to ensure quality in software delivery.
  • Analytical approach to decision-making in high-traffic, distributed environments.
  • A collaborative mindset that values trust, transparency within the team.

What we look for:

  • 5+ years of experience working as Software Development.
  • Experience to work in a company with remote-first mindset and with people from different cultures and timezones
  • Professional fluency in English
  • Interest in security and observability
  • Exposure or participation to OSS communities

When you join Sysdig, you can expect:

  • Extra days off to prioritize your well-being
  • Mental health support for you and your family through the Modern Health app
  • Great compensation package

n

We would love for you to join us! Please reach out even if your experience doesn’t perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

#LI-PK1

#LI-Hybrid

Remote Jobs (Work From Home)

Lithuanian Localization QA Tester Proofreader

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ROLE OVERVIEW

We are looking for a Lithuanian Localization QA Tester / Proofreader to join a long-term.

As a Linguistic Tester, youll help bring high-quality Lithuanian content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.

Youll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, youll help verify that theyve been resolved correctly. From time to time, youll also have the opportunity to translate content from English into Lithuanian. In addition, youll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.

This role is ideal for someone with native-level Lithuanian fluency, strong attention to detail, and an interest in quality assurance within digital products. If youre looking for a stable, long-term role (no end date) where you can apply both your language expertise and technical skills, this is a great opportunity.

MAIN DUTIES

– Write and report relevant bugs and errors using best practices through the internal database system.

– Ability to understand and prioritize tasks and issues quickly and efficiently.

– Native language skills and cultural awareness of Lithuanian and Lithuania.

– Good oral and written communication.

– Highly organized with attention to detail and a commitment to quality.

– QA various products by accurately following testing instructions and test cases.

– Discover and report defects (bugs) using client-specific bug-tracking tools.

– Evaluate translations in the context of software, mobile apps, and documentation.

– Be a subject matter expert for linguistic issues in Lithuanian (from Lithuania); be able to research and resolve linguistic questions.

– Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.

– Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.

– Complete assigned tasks in a quality and timely manner.

IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization

Job Reference: #LI-JC1

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Remote Jobs (Work From Home)

Call Centre Manager

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where theyre hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

Were hiring a Client Success Agent (Call Center Operations & Analytics) for a fully remote role supporting multiple call center clients.

This position blends client success, operations management, and data analytics, making it ideal for someone who thrives in performance-driven environments. Youll act as a key liaison between clients and internal teams – helping onboard new clients, monitor performance metrics, and implement data-backed improvements.

Key Responsibilities

  • Call Center Management & Performance (Primary Focus)
    • Monitor, collect, and interpret call center KPIs (conversion rates, AHT, QA scores, etc.)
    • Analyse performance trends, identify gaps, and recommend improvements
    • Support strategic planning aligned with client goals
    • Assist in workforce planning, scheduling, and headcount optimisation
    • Implement quality assurance and operational best practices
  • Client Onboarding & Technical Setup
    • Lead onboarding processes to ensure smooth client transitions
    • Set up CRM systems, dialers, and workflows for new clients
    • Support kickoff meetings and define measurable success metrics
    • Serve as the primary point of contact for client queries
  • Operational Excellence
    • Maintain accurate and organised client documentation
    • Collaborate with internal teams to ensure seamless delivery
    • Provide clear, professional updates and recommendations to clients
    • Deliver a consistent, high-quality client experience
  • Proven experience in call center operations, BPO management, or workforce management
  • Background in client success, account management, or customer support roles
  • Hands-on experience working with performance metrics and operational data

Skills

  • Data Analytics: Advanced Microsoft Excel skills (pivot tables, reporting, trend analysis)
  • Communication: Strong verbal and written English skills (client-facing role)
  • Organisation: Ability to manage multiple clients and workflows simultaneously
  • Problem-Solving: Analytical thinker with a proactive, solution-oriented mindset

Fully Remote: Work from anywhere with international teams

Career Growth: Join companies in SaaS, MarTech, and B2B services

Peer Community: Connect with high-performing sales professionals in our network

Ongoing Support: Receive guidance from Huzzle before and after placement

Tailored Compensation: Salaries vary by client and candidate preference well match you with options that fit your goals

Remote Jobs (Work From Home)

Junior Crypto Analyst & Trader

WhiteBridge-Ltd is a young and rapidly developing company working in the field of digital markets and analytics. We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.

We are currently looking for aJunior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.

Your Responsibilities

  • Execution and support of trading operations on digital markets.
  • Tracking asset dynamics and market trends.
  • Maintaining internal records on transactions and statistics.
  • Analyzing market data, news, and charts for decision-making.
  • Work with analytical tools and participate in discussions with a team of traders.
  • The gradual formation and improvement of your own trading strategy.

What We Offer

  • Working for a young and growing international company.
  • Remote format you can work from anywhere in the world.
  • Flexible schedule up to 20 hours per week, convenient to combine with study or main activity.
  • Learning from scratch all processes and trading tools are mastered with a mentor.
  • The opportunity for professional growth and transition to more advanced levels.

Ideal Candidate Profile

  • Genuine interest in crypto markets, blockchain technology, or financial trading curiosity is more important than prior experience.
  • Readiness to learn quickly, adapt, and develop new skills from zero.
  • Careful, accurate and attentive to detail especially when handling real market operations.
  • Able to work independently, manage time effectively, and stay organized in a remote role.
  • Responsible, reliable, and committed to following through on tasks.
  • Motivated to improve and grow within the company.
  • English level B2 or above required to understand analytics, educational materials, tools, and international news.
Remote Jobs (Work From Home)

Customer Success Manager EMEA & APAC

The Mission

Crisp is entering a new phase of growth.
Thousands of companies use our platform worldwide, and our customer base continues to expand across Europe, Asia, and North America.

We are now looking for a Senior Customer Success Manager who will help us structure and scale our Customer Success function across EMEA, LATAM, and APAC.

This role is not only about managing accountsit is also about building the Customer Success playbook that will support Crisps next stage of growth. You will help define how we onboard, activate, retain, and expand our customers.


What You Will Own
Build and Structure Customer Success
  • Design and improve frameworks used to onboard and support customers
  • Help define:
    • Onboarding workflows
    • Success milestones
    • Health scoring
    • Expansion signals
    • Retention strategies
  • Shape how Crisp manages customer relationships at scale
Drive Success Roadmap for Customers and Product Value
  • Work closely with customers to ensure they fully adopt Crisps core capabilities:
    • Collaborative inbox
    • AI-powered support automation
    • Support ROI
    • Integrations and workflows
  • Your goal: make sure customers extract maximum value from the platform
Manage Strategic Accounts Across EMEA & APAC
  • Act as the main success partner for key customers
  • Understand their support operations, business model, and growth objectives
  • Help them use Crisp as a lever for better customer experience
Work Closely with LATAM & NA Customer Success Manager
  • Collaborate with Pedro, based in Mexico, to scale Customer Success efforts globally
Identify Expansion Opportunities
  • Customer Success at Crisp is deeply tied to revenue
  • Work with the Head of Sales & Partnerships to grow existing customer revenue
  • Proactively identify opportunities for:
    • Additional teams using Crisp
    • New channels and use cases
    • Upgrades to higher plans
Represent the Voice of the Customer
  • Work closely with the CRO to bring customer feedback and testimonials into:
    • Product decisions
    • Brand awareness

Who We Are Looking For

This role requires someone who has already helped structure Customer Success inside an international SaaS company and has a clear understanding of what makes a CS organization effective.

Required Experience:

  • 5+ years in Customer Success or Solutions roles
  • Proven experience in a SaaS company
  • Experience building or structuring Customer Success processes
  • Experience managing international accounts
  • Fluent in English + another language
  • Strong data analysis skills
  • Proficient in using AI in day-to-day work
  • Know-how in coding & troubleshooting
  • Experience in customer support

You Likely Have Experience With:

  • Onboarding frameworks
  • SaaS expansion strategies
  • Support platforms

Why This Role Matters

Customer Success is one of the most important growth levers for SaaS companies. A strong CS function improves:

  • Product adoption
  • Retention
  • Expansion revenue

Your role will directly influence Crisps ability to scale globally and open the path toward Head of Customer Success in the coming years.


What Youll Get
  • 5 weeks of holidays
  • Remote from anywhere in the world
  • Offices in Nantes, France (if you want to come work with us)
  • Salary: 55,000 65,000

Why Join Crisp

  • Work on a product used by thousands of companies worldwide
  • International team
  • Help shape the next generation of AI-powered customer support
  • Join a 10-year-old, profitable SaaS company with strong product-market fit
  • Join a team of 25 people competing with teams 1000s larger
Remote Jobs (Work From Home)

Trading Technology Engineer

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with no coin lost, ever!.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.”

For more information on BitMEX, company initiatives and our products, please visit theBitMEX Blog orwww.bitmex.com, and followLinkedIn,Discord,Telegram andX.

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