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Remote Jobs (Work From Home)

Creative Force: Product Support Jedi – Remote, APAC

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Headquarters: Creative Force

URL: https://www.creativeforce.team/

Were on the hunt for a sharp, self-driven SaaS pro whos as comfortable navigating staging environments as they are navigating human conversations.

Our APAC client base is growing fast and we need someone who can keep up. Our software isnt your average plug-and-play; it has a steep learning curve so youll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If youve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat keep reading.

The role

Youll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day youll be communicating with colleagues and clients across countries, cultures, and time zones.

Support happens across email tickets, phone, and 1-1 Zoom calls. Once youve leveled up on product knowledge, youll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption.

Youll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams always pushing to make our products better.

We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. Were not big on bureaucracy, only results. We dont expect you to be a slave to your chair but flexibility is a must.

Youll need to tick these boxes

  • Youre based in the UTC +8 to UTC +11 timezone range.This is non-negotiable. Our APAC team and clients operate in this window and we dont allow shift work. If you live outside this range, this ones not for you
  • 2+ years of professional experience, ideally in a SaaS support or client-facing role
  • Native-level English fluency (bilingual? Even better!)
  • Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries dont make you flinch. You dont need to write code, but you need to get it
  • Youve got exceptional interpersonal and communication skillswritten and verbal
  • Client calls energise you. Four to five Zoom meetings a day? Bring it on
  • Youre a natural problem solver who loves helping others untangle theirs
  • Your writing is clean, well-structured, and detail-oriented
  • Youre curious by nature and love learning new things
  • Youre not allergic to upselling or fielding sales-y questions
  • Youre organised and process-driven. Multiple tools for different workflows? No problem you thrive in that setup
  • Youre self-motivated and independent, but you also value being part of a tight-knit team
  • Remote work isnt just something you dabble inits where you do your best work. Youve got fast, reliable internet and a distraction-free workspace ready to go

Responsibilities

Product support

  • Go deep on product knowledge through self-driven learningbecome the expert
  • Be the first point of contact on all inbound support via email/tickets, phone, and eventually live chat
  • Run 1-1 Zoom sessions with clients for technical consultation and query resolution
  • Maintain our consistently impressive first-reply-time metric (yeah, were proud of it)
  • Provide technically accurate responses backed by hands-on testing of scenarios
  • Collaborate with engineering to squash bugs and keep clients in the loop with timely updates
  • Spot patterns in user issues and flag them for product improvement

Be seriously good with clients

  • Speed matters. Respond quickly and decisively
  • Listen deeplyget to the root of the issue and own it until its resolved
  • Treat every client interaction with genuine respect and appreciation
  • Build trusting, long-term relationships rooted in honesty and transparency

To apply: https://weworkremotely.com/remote-jobs/creative-force-product-support-jedi-remote-apac

Remote Jobs (Work From Home)

Senior Amazon Brand Manager

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Why Join Us?

  • Fully remote Amazon consulting agency.
  • High-performance culture: hard work, speed, over-delivery, and trust.
  • Competitive Compensation: Total OTE of $220,000-$300,000+.
    • Base Salary: $120,000
    • Performance-Based Earnings: Realistically getting an extra $180,000 per year based on performance, and more (no cap).
  • Work with a team thatlives and breathes Amazonwhile having fun doing it.

Who Were Looking For:

We are seeking a Senior Amazon Brand Manager who deeply understands Amazon FBA, enjoys strategizing for brand growth, and can tackle complex challenges withprecision and speed.

Key Skills & Experience:

  • Organic Ranking Mastery: Product launches, ranking strategies, and algorithm insights.
  • Amazon PPC Expertise:Strategy + execution, proven hands on experience managing minimum$50K+/mo budgets.
  • Brand Management:Experience managing Private Label brands generating a minimum of $10M in annual revenue
  • Logistics & Backend:Strong grasp ofCOGs, fees, inventory, and profitability (P&L) optimization.
  • Amazon Catalog Troubleshooter:Proven expertise in diagnosing and resolving complex catalog issues.

Responsibilities:

  • Lead weekly strategy calls with clients, ensuring project progress.
  • Solve Amazon challenges and guide clients through key projects.
  • Track progress and provide clear next steps.
  • Offer daily support via Slack & Email.
  • Continuously improve our consulting systems.
  • Attend weekly training and team meetings.

Qualifications:

  • Full-time, remote.
  • 3+ years Amazon FBA experience, managing brands$10M+ in revenue minimum.
  • PPC expertise:Managed$50k monthly ad budgets minimum.
  • Seller Central pro:Navigate and optimize quickly.
  • Strong project management & client communication skills.
  • Positive, proactive, andclient-focusedpersonality.
  • Fluent in English.
  • Ambitious and driven, with a relentless work ethic to maximize earning potential

If you’re an Amazon expert, you’re driven, strategic, and thrive in high-growth environments, we want you on our team!

Please submit your application through Breezy HR:
https://gno-partners.breezy.hr/p/154fdc8fa066-senior-amazon-brand-manager?state=published

*For referrals, email us at HR @ gnopartners.comand CC the candidate youre introducing.

Remote Jobs (Work From Home)

Hightouch: Implementation Manager

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Headquarters: Remote (North America)

URL: http://hightouch.com

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, weve become a leader in AI marketing and partner with industry leaders like Dominos, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About The Role

As an Implementation Manager, you will be the force behind successful implementations at Hightouch. Working in close partnership with Technical Architects, you will own the full implementation and enablement lifecycle for Hightouchs Mid-Market and Enterprise customers. You will be primarily responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers’ existing data infrastructure and working alongside the Technical Architect who owns the overall customer journey.

In this role, you will be the product expert who translates complex customer requirements into actionable implementation plans. You should have a natural ability to communicate technical concepts clearly to both data engineering teams and business stakeholders. As the primary owner of the implementation lifecycle, your focus is on creating repeatable, efficient implementation processes that scale across our customer base while maintaining the flexibility to address unique enterprise needs.

What Youll Do

  • Drive the onboarding process for customers, working closely with Technical Architects to ensure alignment between technical execution and customer success objectives
  • Design and optimize implementation frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
  • Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
  • Create and maintain detailed technical documentation for implementations, including integration specifications, data models, and best practices
  • Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions
  • Partner with Technical Architects to identify and resolve technical blockers that could impact customer success
  • Build relationships with technical stakeholders within customer organizations
  • Contribute to product development by providing feedback to our engineering team
  • Standardize and automate implementation processes to increase team efficiency and customer satisfaction

What We’re Looking For

  • 5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
  • Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
  • Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders
  • Experience creating and optimizing implementation processes that can scale across an organization
  • Excellence in technical project management with ability to manage multiple concurrent implementations
  • Strong presentation and facilitation skills with ability to command a room of technical and business audiences
  • Experience working with data warehouses, ETL processes, and marketing technology is a plus
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

The salary range for this position is $140,000-$180,000 OTE USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

To apply: https://weworkremotely.com/remote-jobs/hightouch-implementation-manager

Remote Jobs (Work From Home)

HighLevel: Engineering Manager – AI Growth

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Headquarters: India

URL: http://gohighlevel.com

About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark – and we get to help make that happen.
About the Role:
We are seeking an Engineering Manager AI Growth to lead the engineering efforts that fuel adoption, distribution, and monetisation of our AI products. This team will own the systems and features that directly drive revenue, usage, and ecosystem growth, including pricing, subscriptions, marketplace, partner dashboards, and data-driven growth initiatives.
You will partner closely with Product, Marketing, and Partnerships to experiment rapidly, scale what works, and ensure the success of AI builders, agencies, and SMBs on our platform.

Requirements:

    • 8+ years of engineering experience, with 2+ years in management
    • Proven track record in growth engineering, monetisation systems, or marketplace platforms
    • Strong knowledge of subscription billing, entitlements, and payments
    • Experience working on growth experiments (A/B testing, distribution levers, campaign tech)
    • Hands-on experience with Node.js and front-end frameworks (Vue.js/React/Angular)
    • Excellent leadership, cross-functional collaboration, and execution skills
    • Data-driven mindset; familiarity with analytics, growth metrics, and experimentation frameworks

Responsibilities:

    • Mentor and coach individuals on the team
    • Perform evaluations and give feedback to help them progress
    • Planning for fast and flexible delivery by breaking down into milestones
    • Increase efficiency by patterns, frameworks and processes
    • Improving product and engineering quality
    • Help drive product strategy
    • Design and plan open-ended architecture that are flexible for evolving business needs

Team-Specific Focus Areas:

    • Monetization: Pricing experiments, subscription tiers, billing promos, AI Employee, and usage-based models.
    • Distribution: AI Agent Marketplace, Snapshots
    • Growth Campaigns: Contests, promotions, and ecosystem-wide initiatives
    • Partner Ecosystem: Tools, dashboards, and reporting for agencies & partners
    • Data-Driven Growth: Build data infrastructure to analyze adoption, usage patterns, and optimise growth levers
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
#LI-Remote #LI-NJ1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: https://weworkremotely.com/remote-jobs/highlevel-engineering-manager-ai-growth

Remote Jobs (Work From Home)

Bloomerang: Account Executive Level 3 – Eastern

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Headquarters: Remote, US

URL: http://bloomerang.co

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on whats possible for the nonprofit sector. That’s why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We’re also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we’re proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As an Account Executive, we are looking for someone who possesses a strong blend of strategic thinking, leadership, and a results-oriented mindset. You should have a track record of successful sales management, particularly in sales to new customers, demonstrating their ability to meet or exceed sales targets. You will have the opportunity to contribute to Bloomerangs impact in the non-profit industry by being a successful member of a successful sales team.

What You Will Do

  • Develop and Manage a Robust Sales Pipeline: Build, qualify, and oversee a sales pipeline that is approximately twice your sales quota.
  • Drive Your Pipeline: Generate around 30% of your pipeline through proactive outbound efforts, including LinkedIn, calls, and emails.
  • Own the Sales Process: Manage the entire sales cycle from discovery and product demos to negotiations, aiming to close a minimum of 40% of deals successfully. (Aligned with team average)
  • Lead In-Depth Evaluations: Lead comprehensive discovery calls, deliver live product demonstrations, and engage in detailed negotiations about Bloomerangs software and services.
  • Maintain Forecast Accuracy: Ensure precise forecast reporting within 10% accuracy and effective pipeline management using Salesforce.
  • Engage with the Nonprofit Community: Immerse yourself in the nonprofit sector to build credibility to become a trusted advisor, educating prospects on Bloomerangs value and how we help solve nonprofits challenges
  • Become a Bloomerang Expert: Gain deep knowledge of all Bloomerang tools and services to effectively support and guide prospects.

What You Need to Succeed

  • Proven Track Record: 2+ years of experience in a quota-carrying role selling SaaS. Achieving at least 95% of your annual quota and consistently meeting 90% of your monthly targets.
  • Eagerness to Learn and Grow: A strong desire to continuously learn and improve through feedback, self-reflection, and exploration.
  • Self-Sourcing Capability: Successfully generate 30% of your total deals through proactive efforts.
  • Salesforce Proficiency: Maintain an accurate and up-to-date Salesforce record.
  • Expert Product Knowledge: Demonstrate in-depth understanding of our solutions and effectively communicate their value, building trust and driving higher win rates.

Nice to Haves But Not Required

  • A desire to advance your career in technology sales
  • Experience working with non-profit organizations

Benefits

Health + Wellness
Youll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.

Time Off
You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k
You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation
As this is an incentive compensation role, there is a base salary with annual on target earnings of $130,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

To apply: https://weworkremotely.com/remote-jobs/bloomerang-account-executive-level-3-eastern

Remote Jobs (Work From Home)

HubSpot: Account Executive – Mid Market, DACH (Remote)

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Headquarters: Remote – Germany

URL: http://hubspot.com

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer’s usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We’re Building a Hybrid Company.

Responsibilities of an Account Executive:

  • Develop and be responsible for your own annual, quarterly and monthly territory business plan
  • Find new prospects from both inbound and self-sourced leads
  • Run qualification calls with C-level executives and department leaders
  • Close both new business and install base at or above quota on a monthly cadence
  • Sell through internal champions to multiple stakeholders, as well as directly to C -level
  • Work collaboratively with HubSpot’s marketing and technology departments to evolve our sales strategy when new features and products are introduced
  • Run online and occasionally in person product demonstrations

Role requirements:

  • 3-5 years in a quota carrying role
  • Fluency in English and German
  • Experience in a complex selling environment
  • Have presented and pitched to C-level executives on a business change
  • Management of monthly and annual pipeline as well as proven accuracy in forecasting
  • Goal orientated with track record of overachieving on monthly & annual targets
  • Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

  • An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
  • Genuine curiosity about business and technology
  • A growth mindset and a habit of seeking feedback for self development
  • High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
  • Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

  • Generous remuneration and stock units
  • Interactive employee training and onboarding
  • An education allowance up to 4,250 per annum
  • Life Assurance
  • Long term illness cover
  • 25 days holidays and unlimited vacation
  • Fitness reimbursement
  • Amazing colleagues to learn from and enjoy company social outings, parties, and events

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates, so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether youre a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, youll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversitypagehere.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

Were building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

To apply: https://weworkremotely.com/remote-jobs/hubspot-account-executive-mid-market-dach-remote

Remote Jobs (Work From Home)

Qibit: CRM Implementation Senior

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Headquarters: BR

URL: http://qibit.tech

Profissional para posio de lder tcnico com conhecimento em implementao de CRM.
necessrio dominar os skills: Microsoft Dynamics 365 Dual-Write, Jira Operations e Microsoft Azure DevOps
Alm disso extremamente necessrio o domnio do Ingls por se tratar de um projeto internacional

Contratao PJ
Modelo de trabalho 100% remoto
Horario de trabalho: 9h s 18h

To apply: https://weworkremotely.com/remote-jobs/qibit-crm-implementation-senior

Remote Jobs (Work From Home)

TuoTempo: Sales Executive Enterprise – Area Nord

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Headquarters: Torino, Italia

URL: http://tuotempo.es

Descrizione dell’azienda

TuoTempo, parte del gruppo Docplanner dal 2019, sviluppa la soluzione CRM leader di mercato dedicata a ospedali, centri medici e assicurazioni sanitarie. La piattaforma consente di gestire e automatizzare lintero patient journey, dalla prima richiesta al follow-up, centralizzando contatti, comunicazioni e processi operativi in un unico sistema modulabile e integrato con i software gi utilizzati dalla struttura.

Attivo in Italia, Spagna, Messico, Colombia, Brasile e Chile, TuoTempo opera con un obiettivo chiaro: rivoluzionare le interazioni tra strutture sanitarie e pazienti, migliorare lefficienza operativa, ridurre i costi operativi e aumentare la soddisfazione di staff e pazienti.

Stiamo cercando un Sale ExecutiveEnterprise per l’areaNord-Ovest entusiasta di lavorare in una azienda solida e in espansione che sappia dare il meglio di s in un ambiente professionale, in continua evoluzione.

Per maggiori informazioni, consultate il nostro sito web Enterprise http://www.tuotempo.com

Descrizione del lavoro

l profilo che stiamo cercando ha maturato esperienze in aziende software operanti nel mercatoEnterprise SaaSper il5080% della propria carriera.

Lesperienza maturata deve essere collocabile in uno o pi dei seguenti segmenti, preferibilmente in ambito sanitario:

  • CRM
  • ERP
  • Contabilit e gestione amministrativa
  • Business Intelligence
  • Sistemi informativi ospedalieri
  • Altri software aziendali complessi (es. soluzioni di back-office, industriali o gestionali specifici)

Il profilo ideale in grado diinterfacciarsi con i vertici decisionali e i principali ruoli direzionalidelle organizzazioni target, in particolare:

  • Direttore Generale
  • Direttore Amministrativo
  • Direttore IT
  • Direttore Marketing

Rappresentanoskill imprescindibilila capacit di:

  • individuare, contattare e incontrare potenziali clienti;
  • comprendere le loro esigenze e proporre le soluzioni TuoTempo;
  • gestire la trattativa commerciale fino alla chiusura del contratto.

Allo stesso modo, fondamentale lacapacit di costruire e mantenere relazioni solide e duraturecon tutti i livelli manageriali strategici allinterno delle organizzazioni clienti.

Qualifiche

Must Have:

  • Laurea triennale o magistrale (preferibilmente in informatica, ingegneria, in alternativa in economia o campi correlati);
  • Almeno 5 anni di esperienza nelle vendite;
  • Esperienza nella vendita di soluzioni tecniche in strutture organizzative complesse con diversi decisori;
  • Forte orientamento ai risultati e abilit negoziali;
  • Forte attitudine ad instaurare un rapporto con i decisori di alto livello in un’organizzazione;
  • Precedente esperienza nella gestione di progetti complessi e conoscenze in ambito tecnico

Nice to Have:

  • Esperienza o conoscenza delsettore Healthcare / Sanit Digitale
  • Network attivo presso cliniche, gruppi sanitari o ospedali privati
  • Esperienza in contesti internazionali o multinazionali SaaS

Ulteriori informazioni

Offriamo:

  • RAL competitiva + piano commissionale incentivante.
  • Stock options dopo 6 mesi.
  • Auto aziendale, laptop e telefono.
  • Buoni pasto (8/giorno).
  • Giornata di ferie extra per il compleanno.
  • Copertura sanitaria Metasalute.
  • Accesso alla piattaforma di supporto psicologico iFeel.
  • Lavoro full remote con possibilit di accesso agli uffici di Bologna.

To apply: https://weworkremotely.com/remote-jobs/tuotempo-sales-executive-enterprise-area-nord

Remote Jobs (Work From Home)

Boond: Customer Care

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Headquarters: 6 Rue de Porstrein, 29200 Brest, France Brest, Finistre, 29200 France

URL: http://boondmanager.com

Pourquoi nous recrutons :

Boond ne cesse de grandir !
92% de nos clients sont satisfaits de laventure Boond, on vise les 95% et pour a, on a besoin de toi !
Pour structurer notre ple Customer Care, nous crons 2 postes de Customer Care qui vont transformer notre faon daccompagner nos clients au quotidien

Tout a, cest magnifique, mais on reste un peu sur notre faim.. nos plus grands rves sont :

  • Devenir le leader europen des ERP pour les socits de conseils (on a de lambition).

  • Aider lensemble des acteurs dune entreprise travailler autrement.

Nos grands principes :

Mieux vaut sexcuser que de demander la permission. On encourage 300 % la prise dinitiative !
Ne sois jamais satisfait de ton niveau de connaissance actuel. Apprends, cultive-toi, lis, coute !

La (super) team :

Tu vas faire partie de lquipe Customer Care, un service en pleine structuration pilot par Charlie, Customer Care Lead Manager.

Alors, a consiste en quoi ?

Le but de ce ple est de devenir la premire ligne de dfense pour nos clients : rsoudre leurs problmatiques rapidement, les rendre autonomes, et faire grandir notre IA James pour quelle devienne de plus en plus performante.

Tu retrouveras dans cette quipe Charlie (qui sera ta future manager) et un autre Customer Care qui dmarrera en mme temps que toi pour construire ensemble ce nouveau service. Vous serez accompagns au quotidien par les Boond Coachs et les quipes Tech/Produit.

Pompom sur la Garonne, Charlie, ta future manager, texplique une partie de son mtier et les enjeux du support dans cette vido.

Voici ton (futur) terrain de jeu :

Support client N1 70 % :

  • Rpondre aux demandes clients via notre outil Intercom : tu traites les tickets entrants en respectant les standards de qualit de Boond (ractivit et bienveillance !)

  • Accompagner les clients par crit, par tlphone ou en visio pour les aider rsoudre leurs problmes sur BoondManager.

  • Mettre disposition des clients toutes les connaissances dont ils ont besoin (vidos, articles, aide contextuelle).

  • Passer le relais quand cest ncessaire : tu apprends identifier les demandes qui dpassent le N1 et tu les transmets aux bonnes personnes (N2, CSM, tech).

  • Tu auras un impact direct sur la satisfaction client qui sera ton driver au quotidien ! On ne laisse pas un client mcontent et on change proactivement !

Amlioration continue 30 % :

Ces missions se construisent progressivement, en fonction de ta monte en comptences.

  • Enrichir notre base de connaissances : tu repres les questions frquentes et tu participes la cration ou mise jour darticles daide pour les clients.

  • Proposer des amliorations : tu partages tes ides lors des points dquipe pour amliorer nos rponses types, nos process ou lexprience client.

  • Monter en comptences sur le produit : tu te formes en continu sur les fonctionnalits de Boond pour mieux accompagner nos clients, on se retrouve un mercredi par mois pour le caf produit dailleurs !.

  • Contribuer lamlioration de notre IA (James) : tu signales les rponses automatiques corriger et tu aides les rendre plus pertinentes.

Notre Stack technique :

  • Intercom (notre outil de ticketing ador)

  • IA : Gemini

  • Boond (videmment !)

  • Zoom

Ton Onboarding :

1 mois : Immersion

  • Dcouverte des Boonders et de nos rituels (Boondcafs, sminaires, parrain).

  • Immersion dans le BoondGame pour comprendre notre produit.

  • Premiers pas sur le support en observation.

  • Prise en main de ton environnement technique avec Intercom.

3 mois : Monte en comptences

  • Matrise dIntercom et du traitement des demandes entrantes.

  • Comprhension et application des rgles descalade et de nos process internes.

  • Premire proposition damlioration (contenu, rponse type, process).

  • Autonomie sur les tickets N1 simples (environ 40 50% des demandes reues).

6 mois : Autonomie

  • Autonomie complte sur la gestion des demandes N1 (escalade, process,recherche avant demande daide).

  • Tu sais prioriser (clients VIP, sujets bloquants) et identifier les incidents gnraux.

  • Tu es force de proposition sur les rponses, le contenu et les parcours client.

12 mois : Rfrence

  • Tu es reconnue comme rfrence sur le primtre N1 et la qualit des rponses.

  • Tu contribues la performance globale de lIA.

  • Tu contribues activement la structuration du service (process, contenus, bonnes pratiques)

Lide est que tu sois dans les meilleures dispositions

Comment travaille lquipe Customer Care ? :

  • Tu dmarres la semaine avec un point dquipe

  • 1/1 de suivi avec Charlie par semaine.

  • On change rgulirement pour saider au quotidien (ps : on adore partager les retours clients dans notre canal #toomuchlove)

Semaine type (exemple) :

  • Lundi-Mercredi-Vendredi : 70-80% du temps sur linboxing, 20-30% mise jour contenu et feedback IA

  • Mardi-Jeudi : 50% inboxing, 50% ateliers amlioration, cration de contenu, sprints

To apply: https://weworkremotely.com/remote-jobs/boond-customer-care-1

Remote Jobs (Work From Home)

Roofr: Senior Frontend Engineer

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Headquarters: Remote – Canada

URL: http://roofr.com

At Roofr, were obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. Thats what makes Roofrs CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutionsalong with payments, material ordering, and moreinto a seamless, powerful platform. With a clear roadmap ahead, were excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. Its an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

This position is for an existing vacancy.

Building a powerful user experience is what sets Roofr apart from all other roofing platforms. As an Engineer in an early-stage and high-growth company, you will have a large impact on both technical implementation and help steer our technology roadmap.
What You’ll Get to Do:
  • Help drive frontend architecture to the next stage of Roofs systems
  • Work in a fast-paced cross-functional team that values doing things the right way
  • Contribute to an early-stage company with engineering first culture
  • Contributing to all aspects of the Software Development Lifecycle, from planning to delivery
  • Collaborating with cross-functional team members to develop technical requirements
  • Writing clean code to develop functional web applications and reusable libraries
  • Writing unit, functional, and acceptance tests
  • Troubleshooting and supporting production applications

Compensation Range: $120,000.00 – $170,000.00 CAD

What You’ll Bring to the Role:

  • 3+ years of experience holding a Senior Engineering title
  • Has 5+ years of software development experience
  • Is a champion of agile methodologies, and enjoys shipping code often and confidently
  • Has a track record of breaking down complex problems as incremental solutions
  • Proactively recommends initiatives to improve our engineering technologies and culture
  • Enjoys working in a collaborative environment where everyone helps each other grow
  • Takes ownership of the product and is proud of the quality of their work
  • Has excellent communication skills, and appreciates the value of good documentation
  • Understands the challenges of early-stage company priorities
  • Strong experience with Javascript language & React + Redux framework
  • Experience with SCSS
  • Experience with interacting with RESTful APIs
  • Experience building frontend testing and automation systems for unit tests, integration tests, regression tests, and user acceptance tests

What we offer (US + Canada)

When you join our team, youre not just accepting a job. Youre making a career move. Heres how well support you in doing some of the most impactful work of your career:

Vacation/Paid Time Off:

  • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging – we will see you in week 2!
  • 1 Friday off per month (we call those our laundry days!)
  • Company wide paid shutdown for the week between Christmas and New Years
  • Flexible time off
  • 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
  • RRSP/401k match
  • Generous Parental Leave policy

Perks:

  • We host an annual company retreat with great team building activities
  • Ample learning and development opportunities to continue growing your career
  • Home office setup stipend
  • Internet and phone allowance
  • Remote first culture
  • Weekly Friday paydays!

AI Notice

At Roofr, were big fans of AI. It helps us write job descriptions that dont put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.

Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users ). But when its time to chat, wed love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.

And dont worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and youll always speak with real humans throughout the interview process. No bots, just good people

Important Notice

Weve been made aware of an individual impersonating Roofr using a fraudulent domain:roofrr.com (note the extra r). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.

To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.

If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.

Your safety and security are important to us thank you for your vigilance!

Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

To apply: https://weworkremotely.com/remote-jobs/roofr-senior-frontend-engineer-1

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